The median contractor rate for a Help Desk Analyst was £130 per day in advertised job vacancies in England during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
UK / England
Rank 500 497 463
Rank change year-on-year -3 -34  
Contract jobs requiring a Help Desk Analyst 77 115 128
As % of all contract IT jobs advertised in England 0.19% 0.24% 0.27%
As % of the Job Titles category 0.20% 0.25% 0.28%
Number of daily rates quoted 25 32 55
Median daily rate £130 £138 £140
Median daily rate % change year-on-year -5.45% -1.78%  
90% offered a daily rate of more than £100 £100 £94
10% offered a daily rate of more than £193 £218 £185
UK excluding London median daily rate £110 £118 £135
% change year-on-year -6.38% -12.96%  
Number of hourly rates quoted 33 59 51
Median hourly rate £12.50 £15.00 £13.50
Median hourly rate % change year-on-year -16.66% +11.11%  
90% offered a hourly rate of more than £10.73 £11.60 £11.00
10% offered a hourly rate of more than £16.75 £19.00 £16.50
UK excluding London median hourly rate £12.40 £16.50 £13.50
% change year-on-year -24.84% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39124 46334 45141
As % of all contract IT job vacancies advertised in England 94.84% 95.21% 94.84%
Number of daily rates quoted 25435 30385 27741
Median daily rate £430 £425 £400
Median daily rate % change year-on-year +1.23% +6.25%  
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1355 1447 1806
Median hourly rate £18.50 £18.50 £17.50
Median hourly rate % change year-on-year - +5.71%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.00 £47.83 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Help Desk Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst in England.

Contractor daily rate trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Analyst in England over the 3 months to 23 March 2017.

Contractor daily rate histogram for Help Desk Analyst in England

Help Desk Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst in England.

Contractor hourly rate trend for Help Desk Analyst in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 25 £175 +29.62% 10
East of England -21 12 £155 +14.81% 1
West Midlands +15 10 £125 +43.88%
South West +9 8 - - 1
South East -8 7 £113 -25.00% 3
Yorkshire +9 6 £130 +18.18% 2
North West +15 4 £100 -9.09% 4
East Midlands 0 4 £100 - 2
North East - 1 £90 -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 March 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Analyst in the job title.

1 120 (70.18%) Windows
2 91 (53.22%) MS Office
3 89 (52.05%) Active Directory
4 70 (40.94%) Microsoft
5 57 (33.33%) Windows 7
6 43 (25.15%) MS Excel
7 35 (20.47%) ITIL
8 25 (14.62%) Citrix
9 24 (14.04%) Law
10 23 (13.45%) Windows 10
11 20 (11.70%) Legal
12 16 (9.36%) Incident Management
13 15 (8.77%) Windows 8
14 14 (8.19%) Finance
15 12 (7.02%) Service Management
16 11 (6.43%) Blackberry
17 10 (5.85%) MOS
17 10 (5.85%) SLA
18 9 (5.26%) Windows XP
19 7 (4.09%) CMDB
19 7 (4.09%) VPN
19 7 (4.09%) Apple
20 6 (3.51%) Remedy
20 6 (3.51%) Telecoms
20 6 (3.51%) ServiceNow
21 5 (2.92%) Office 365
21 5 (2.92%) iPhone
21 5 (2.92%) Advertising
21 5 (2.92%) Degree
21 5 (2.92%) MS PowerPoint

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.92%) IBM Notes
2 4 (2.34%) SharePoint
3 3 (1.75%) MS Exchange
3 3 (1.75%) Skype for Business
4 2 (1.17%) SharePoint 2013
5 1 (0.58%) CMS
Applications
1 91 (53.22%) MS Office
2 43 (25.15%) MS Excel
3 5 (2.92%) MS PowerPoint
4 1 (0.58%) Adobe Illustrator
4 1 (0.58%) Photoshop
Business Applications
1 2 (1.17%) SAP Oil and Gas
2 1 (0.58%) Dynamics CRM
2 1 (0.58%) Dynamics NAV
Cloud Services
1 5 (2.92%) Office 365
2 2 (1.17%) G Suite
3 1 (0.58%) Adobe Creative Cloud
3 1 (0.58%) Google Drive
Communications & Networking
1 7 (4.09%) VPN
2 5 (2.92%) Internet
3 4 (2.34%) LAN
3 4 (2.34%) WAN
3 4 (2.34%) Wi-Fi
4 3 (1.75%) DHCP
4 3 (1.75%) DNS
4 3 (1.75%) Skype
4 3 (1.75%) TCP/IP
4 3 (1.75%) Telepresence
5 2 (1.17%) Firewall
5 2 (1.17%) LDAP
6 1 (0.58%) Ethernet
6 1 (0.58%) Remote Desktop
Database & Business Intelligence
1 2 (1.17%) SQL Server
2 1 (0.58%) BusinessObjects
2 1 (0.58%) BusinessObjects Business Intelligence
Development Applications
1 2 (1.17%) JIRA
General
1 24 (14.04%) Law
2 20 (11.70%) Legal
3 14 (8.19%) Finance
4 6 (3.51%) Telecoms
5 5 (2.92%) Advertising
6 3 (1.75%) Electronics
6 3 (1.75%) Marketing
7 2 (1.17%) Automotive
7 2 (1.17%) French Language
7 2 (1.17%) Manufacturing
7 2 (1.17%) Pharmaceutical
7 2 (1.17%) Retail
8 1 (0.58%) Banking
8 1 (0.58%) Dutch Language
8 1 (0.58%) Finnish Language
8 1 (0.58%) Military
8 1 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.58%) Series 60
1 1 (0.58%) X-Windows
Miscellaneous
1 11 (6.43%) Blackberry
2 7 (4.09%) CMDB
3 5 (2.92%) EPoS
3 5 (2.92%) iPhone
4 4 (2.34%) Driving Licence
4 4 (2.34%) Video Conferencing
5 3 (1.75%) Computer Science
5 3 (1.75%) Data Centre
5 3 (1.75%) Wiki
6 2 (1.17%) iPad
6 2 (1.17%) Management Information System
7 1 (0.58%) Analytical Skills
7 1 (0.58%) Fat Client
7 1 (0.58%) Smartphone
7 1 (0.58%) Thin Client
Operating Systems
1 120 (70.18%) Windows
2 57 (33.33%) Windows 7
3 23 (13.45%) Windows 10
4 15 (8.77%) Windows 8
5 9 (5.26%) Windows XP
6 4 (2.34%) Windows Server
7 3 (1.75%) Mac OS X
8 2 (1.17%) Apple iOS
8 2 (1.17%) Windows Server 2003
8 2 (1.17%) Windows Server 2008
9 1 (0.58%) Android
9 1 (0.58%) Linux
9 1 (0.58%) Windows 2000
9 1 (0.58%) Windows NT
9 1 (0.58%) Windows Vista
Processes & Methodologies
1 35 (20.47%) ITIL
2 16 (9.36%) Incident Management
3 12 (7.02%) Service Management
4 4 (2.34%) Asset Management
4 4 (2.34%) CRM
4 4 (2.34%) ITSM
5 3 (1.75%) Change Management
5 3 (1.75%) Data Centre Operations
5 3 (1.75%) Issue Tracking
5 3 (1.75%) Service Delivery
5 3 (1.75%) Stakeholder Management
6 2 (1.17%) Business Intelligence
6 2 (1.17%) Continuous Improvement
6 2 (1.17%) Digital Marketing
6 2 (1.17%) IT Strategy
6 2 (1.17%) ITIL V2
6 2 (1.17%) ITIL V3
6 2 (1.17%) Programme Management
6 2 (1.17%) Software Licensing
6 2 (1.17%) Time Management
Programming Languages
1 5 (2.92%) SQL
Qualifications
1 10 (5.85%) MOS
2 5 (2.92%) Degree
3 4 (2.34%) Security Cleared
4 3 (1.75%) MCP
4 3 (1.75%) SC Cleared
5 2 (1.17%) ITIL Certification
6 1 (0.58%) CCNA
6 1 (0.58%) Cisco Certification
6 1 (0.58%) ITIL Foundation Certificate
6 1 (0.58%) MCITP
6 1 (0.58%) MCSE
6 1 (0.58%) Microsoft Certification
Quality Assurance & Compliance
1 10 (5.85%) SLA
System Software
1 89 (52.05%) Active Directory
2 1 (0.58%) XenApp
Systems Management
1 1 (0.58%) SCCM
Vendors
1 70 (40.94%) Microsoft
2 25 (14.62%) Citrix
3 7 (4.09%) Apple
4 6 (3.51%) Remedy
4 6 (3.51%) ServiceNow
5 5 (2.92%) Lotus
5 5 (2.92%) Sun
6 4 (2.34%) Google
7 3 (1.75%) Cisco
8 2 (1.17%) HP
8 2 (1.17%) IBM
8 2 (1.17%) LANDesk
8 2 (1.17%) SAP
9 1 (0.58%) Belkin
9 1 (0.58%) Compaq
9 1 (0.58%) Dell
9 1 (0.58%) Intel
9 1 (0.58%) NETGEAR
9 1 (0.58%) Sophos
9 1 (0.58%) Veritas
Leeds, West Yorkshire
People Source Consulting
Rate: £120 - £140 per day
Posted: 2 days ago