The median contractor rate for a Help Desk Analyst was £161 per day in advertised job vacancies in England during the 3 months to 22 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Analyst
UK / England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 538 488 501
Rank change year-on-year -50 +13  
Contract jobs requiring a Help Desk Analyst 52 149 121
As % of all contract IT jobs advertised in England 0.12% 0.30% 0.24%
As % of the Job Titles category 0.13% 0.32% 0.25%
Number of daily rates quoted 26 44 33
Median daily rate £161 £150 £130
Median daily rate % change year-on-year +7.50% +15.38%  
90% offered a daily rate of more than £111 £104 £100
10% offered a daily rate of more than £200 £200 £184
UK excluding London median daily rate £91 £150 £130
% change year-on-year -39.33% +15.38%  
Number of hourly rates quoted 18 74 58
Median hourly rate £12.75 £16.50 £14.00
Median hourly rate % change year-on-year -22.72% +17.85%  
90% offered a hourly rate of more than £12.42 £11.00 £10.00
10% offered a hourly rate of more than £31.15 £19.00 £19.00
UK excluding London median hourly rate £12.75 £16.50 £14.00
% change year-on-year -22.72% +17.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40770 47086 48496
As % of all contract IT job vacancies advertised in England 94.72% 95.05% 94.83%
Number of daily rates quoted 26583 31109 30993
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £373
% change year-on-year - +7.38%  
Number of hourly rates quoted 1252 1361 1876
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Help Desk Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst in England.

Contractor daily rate trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Help Desk Analyst in England over the 3 months to 22 June 2017.

Contractor daily rate histogram for Help Desk Analyst in England

Help Desk Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Analyst in England.

Contractor hourly rate trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Help Desk Analyst in England over the 3 months to 22 June 2017.

Contractor hourly rate histogram for Help Desk Analyst in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 15 £169 +25.18% 8
South East +3 12 £163 -7.14% 7
North West +24 9 £145 +26.08% 4
West Midlands +24 6 £121 +5.43% 1
East Midlands -9 5 £125 -10.71% 4
East of England -59 4 £213 +84.78% 3
South West +2 1 - - 1
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 22 June 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Analyst in the job title.

1 78 (60.47%) Windows
2 60 (46.51%) Active Directory
3 57 (44.19%) Microsoft Office
4 53 (41.09%) Microsoft
5 46 (35.66%) ITIL
6 34 (26.36%) Windows 7
7 16 (12.40%) Finance
8 15 (11.63%) Windows 10
9 14 (10.85%) Citrix
10 10 (7.75%) Internet
10 10 (7.75%) SLA
10 10 (7.75%) VPN
10 10 (7.75%) Incident Management
11 9 (6.98%) Legal
11 9 (6.98%) Microsoft Excel
11 9 (6.98%) Windows XP
11 9 (6.98%) SQL
11 9 (6.98%) Windows 8
12 8 (6.20%) IBM Notes
12 8 (6.20%) Lotus
12 8 (6.20%) Law
12 8 (6.20%) Service Management
13 7 (5.43%) Automotive
13 7 (5.43%) CMDB
14 6 (4.65%) MS Exchange
14 6 (4.65%) Security Cleared
14 6 (4.65%) MOS
15 5 (3.88%) LAN
15 5 (3.88%) SharePoint
15 5 (3.88%) WAN

Help Desk Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.20%) IBM Notes
2 6 (4.65%) MS Exchange
3 5 (3.88%) SharePoint
3 5 (3.88%) SharePoint 2013
4 3 (2.33%) Blackberry Enterprise Server
4 3 (2.33%) Exchange Server 2003
4 3 (2.33%) Exchange Server 2010
5 2 (1.55%) Skype for Business
Applications
1 57 (44.19%) Microsoft Office
2 9 (6.98%) Microsoft Excel
Business Applications
1 1 (0.78%) SAP Oil and Gas
1 1 (0.78%) Unit4 Business World
Cloud Services
1 5 (3.88%) Office 365
Communications & Networking
1 10 (7.75%) Internet
1 10 (7.75%) VPN
2 5 (3.88%) LAN
2 5 (3.88%) TCP/IP
2 5 (3.88%) WAN
3 2 (1.55%) DNS
3 2 (1.55%) Firewall
3 2 (1.55%) Skype
3 2 (1.55%) Telepresence
3 2 (1.55%) Wi-Fi
4 1 (0.78%) DHCP
4 1 (0.78%) Ethernet
4 1 (0.78%) LDAP
4 1 (0.78%) PBX
4 1 (0.78%) Remote Desktop
4 1 (0.78%) Wireless
Database & Business Intelligence
1 2 (1.55%) MS Access
1 2 (1.55%) SQL Server
2 1 (0.78%) DB2
2 1 (0.78%) Essbase
Development Applications
1 1 (0.78%) Team Foundation Server
1 1 (0.78%) Visual Studio
General
1 16 (12.40%) Finance
2 9 (6.98%) Legal
3 8 (6.20%) Law
4 7 (5.43%) Automotive
5 3 (2.33%) Telecoms
6 2 (1.55%) Advertising
6 2 (1.55%) Banking
6 2 (1.55%) French Language
7 1 (0.78%) Electronics
7 1 (0.78%) Finnish Language
7 1 (0.78%) Investment Banking
7 1 (0.78%) Manufacturing
7 1 (0.78%) Marketing
7 1 (0.78%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.55%) J2EE
2 1 (0.78%) X-Windows
Miscellaneous
1 7 (5.43%) CMDB
2 5 (3.88%) Blackberry
3 4 (3.10%) Driving Licence
4 3 (2.33%) Client/Server
4 3 (2.33%) Fat Client
4 3 (2.33%) Mainframe
4 3 (2.33%) Thin Client
4 3 (2.33%) Video Conferencing
5 2 (1.55%) Computer Science
5 2 (1.55%) Data Centre
5 2 (1.55%) iPad
5 2 (1.55%) Wiki
6 1 (0.78%) Analytical Skills
6 1 (0.78%) iPhone
6 1 (0.78%) IVR
6 1 (0.78%) Management Information System
6 1 (0.78%) NHS
6 1 (0.78%) PDA
Operating Systems
1 78 (60.47%) Windows
2 34 (26.36%) Windows 7
3 15 (11.63%) Windows 10
4 9 (6.98%) Windows 8
4 9 (6.98%) Windows XP
5 3 (2.33%) Apple iOS
5 3 (2.33%) Windows Server
5 3 (2.33%) Windows Server 2003
5 3 (2.33%) Windows Server 2008
6 1 (0.78%) CentOS
6 1 (0.78%) Linux
6 1 (0.78%) Mac OS X
6 1 (0.78%) Ubuntu
6 1 (0.78%) Windows NT
6 1 (0.78%) Windows Vista
Processes & Methodologies
1 46 (35.66%) ITIL
2 10 (7.75%) Incident Management
3 8 (6.20%) Service Management
4 4 (3.10%) ITSM
4 4 (3.10%) Server Patching
5 3 (2.33%) Asset Management
5 3 (2.33%) Configuration Management
5 3 (2.33%) Line Management
5 3 (2.33%) Migration
6 2 (1.55%) Data Analysis
6 2 (1.55%) Data Centre Operations
6 2 (1.55%) ERP
6 2 (1.55%) Issue Tracking
6 2 (1.55%) ITIL V2
6 2 (1.55%) ITIL V3
6 2 (1.55%) Process Management
6 2 (1.55%) Release Management
6 2 (1.55%) Ticket Management
6 2 (1.55%) Time Management
7 1 (0.78%) Continuous Improvement
Programming Languages
1 9 (6.98%) SQL
2 3 (2.33%) PowerShell
2 3 (2.33%) VBScript
3 2 (1.55%) COBOL
3 2 (1.55%) VB
4 1 (0.78%) C#
4 1 (0.78%) JavaScript
Qualifications
1 6 (4.65%) MOS
1 6 (4.65%) Security Cleared
2 4 (3.10%) Degree
2 4 (3.10%) ITIL Certification
3 3 (2.33%) DV Cleared
3 3 (2.33%) MCP
3 3 (2.33%) Microsoft Certification
4 2 (1.55%) Computer Science Degree
4 2 (1.55%) SC Cleared
5 1 (0.78%) A+ Certification
5 1 (0.78%) ISEB
Quality Assurance & Compliance
1 10 (7.75%) SLA
2 1 (0.78%) ISO/IEC 19770
2 1 (0.78%) ISO/IEC 20000
System Software
1 60 (46.51%) Active Directory
2 3 (2.33%) XenDesktop
3 1 (0.78%) VMware Infrastructure
3 1 (0.78%) XenApp
Systems Management
1 3 (2.33%) SCCM
Vendors
1 53 (41.09%) Microsoft
2 14 (10.85%) Citrix
3 8 (6.20%) Lotus
4 5 (3.88%) Remedy
5 4 (3.10%) HP
5 4 (3.10%) Sun
6 3 (2.33%) LANDesk
6 3 (2.33%) ServiceNow
7 2 (1.55%) Google
7 2 (1.55%) SAP
8 1 (0.78%) Altiris
8 1 (0.78%) Apple
8 1 (0.78%) Bloomberg
8 1 (0.78%) BMC
8 1 (0.78%) Cisco
8 1 (0.78%) CQG
8 1 (0.78%) Dell
8 1 (0.78%) Reuters
8 1 (0.78%) Salesforce.com
8 1 (0.78%) VMware
Nottingham, Nottinghamshire
Lorien Resourcing
Posted: 2 days ago
Rickmansworth, Hertfordshire
Lorien Resourcing
Posted: 2 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Rate: Competitive
Posted: 6 days ago
Manchester, Lancashire
Searchability
Rate: £11 - £14 per hour
Posted: 6 days ago