Help Desk Analyst Contracts in England

Help Desk Analyst
UK > England

The median Help Desk Analyst daily rate in England is £238, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 475 522 598
Rank change year-on-year +47 +76 +143
Contract jobs requiring a Help Desk Analyst 10 20 55
As % of all contract jobs advertised in England 0.041% 0.054% 0.11%
As % of the Job Titles category 0.044% 0.058% 0.12%
Number of daily rates quoted 4 13 45
10th Percentile £144 £126 £160
25th Percentile £188 £135 £213
Median daily rate (50th Percentile) £238 £165 £675
Median % change year-on-year +43.94% -75.56% +321.88%
75th Percentile £250 £188 £823
90th Percentile - £213 -
UK median daily rate £225 £160 £228
% change year-on-year +40.63% -29.88% +42.62%
Number of hourly rates quoted 0 4 4
10th Percentile - £13.69 £16.44
25th Percentile - £13.97 £17.12
Median hourly rate - £15.33 £19.00
Median % change year-on-year - -19.29% +50.40%
75th Percentile - £16.30 £22.00
90th Percentile - £16.84 £25.60
UK median hourly rate - £15.33 £16.00
% change year-on-year - -4.16% +26.64%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Help Desk Analyst
Job Vacancy Trend in England

Job postings that featured Help Desk Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Analyst in England

Help Desk Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Help Desk Analyst in England.

Daily rate trend for Help Desk Analyst in England

Help Desk Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Help Desk Analyst in England over the 6 months to 1 May 2025.

Daily rate histogram for Help Desk Analyst in England

Help Desk Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Help Desk Analyst in England.

Hourly rate trend for Help Desk Analyst in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +36 3 - - 7
North of England +21 3 £250 - 5
Midlands +20 3 - - 1
North West +19 3 £250 - 1
West Midlands +16 3 - -
South East +43 1 £115 -30.30% 4
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Help Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Help Desk Analyst in the job title.

1 6 (60.00%) Customer Service
2 5 (50.00%) Problem-Solving
2 5 (50.00%) Analytical Skills
2 5 (50.00%) ITIL
3 4 (40.00%) Microsoft Office
3 4 (40.00%) Finance
4 3 (30.00%) Proactive Monitoring
4 3 (30.00%) Service Catalogue
4 3 (30.00%) Inclusion and Diversity
4 3 (30.00%) Process Improvement
4 3 (30.00%) Problem Management
4 3 (30.00%) Agile
4 3 (30.00%) Change Management
4 3 (30.00%) Telecoms
4 3 (30.00%) Lotus
4 3 (30.00%) Apple
4 3 (30.00%) IBM Notes
5 2 (20.00%) SLA
5 2 (20.00%) Mac OS X
5 2 (20.00%) A+ Certification
5 2 (20.00%) Time Management
5 2 (20.00%) ACSP
5 2 (20.00%) Data Centre
5 2 (20.00%) Ticket Management
5 2 (20.00%) Apple iOS
5 2 (20.00%) OneLogin
5 2 (20.00%) Social Skills
5 2 (20.00%) Single Sign-On
6 1 (10.00%) Zscaler
6 1 (10.00%) WebEx

Help Desk Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (30.00%) IBM Notes
2 1 (10.00%) SharePoint
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Microsoft 365
1 1 (10.00%) OneDrive
Communications & Networking
1 1 (10.00%) Cisco IOS
1 1 (10.00%) Internet
1 1 (10.00%) SSL
1 1 (10.00%) VPN
1 1 (10.00%) WebEx
General
1 5 (50.00%) Analytical Skills
2 4 (40.00%) Finance
3 3 (30.00%) Inclusion and Diversity
3 3 (30.00%) Telecoms
4 2 (20.00%) Social Skills
5 1 (10.00%) Dutch Language
5 1 (10.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (10.00%) XMPP
Miscellaneous
1 2 (20.00%) Data Centre
2 1 (10.00%) Data Protection Act
Operating Systems
1 2 (20.00%) Apple iOS
1 2 (20.00%) Mac OS X
2 1 (10.00%) Android
2 1 (10.00%) Windows
Processes & Methodologies
1 6 (60.00%) Customer Service
2 5 (50.00%) ITIL
2 5 (50.00%) Problem-Solving
3 3 (30.00%) Agile
3 3 (30.00%) Change Management
3 3 (30.00%) Proactive Monitoring
3 3 (30.00%) Problem Management
3 3 (30.00%) Process Improvement
3 3 (30.00%) Service Catalogue
4 2 (20.00%) Ticket Management
4 2 (20.00%) Time Management
5 1 (10.00%) Data Protection
5 1 (10.00%) User Acceptance Testing
Qualifications
1 2 (20.00%) A+ Certification
1 2 (20.00%) ACSP
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) Single Sign-On
2 1 (10.00%) Microsoft Intune
Vendors
1 3 (30.00%) Apple
1 3 (30.00%) Lotus
2 2 (20.00%) OneLogin
3 1 (10.00%) Cisco
3 1 (10.00%) Microsoft
3 1 (10.00%) ServiceNow
3 1 (10.00%) Zscaler