Period
to

The median contractor rate for a Support Analyst was £165 per day in advertised job vacancies in South Wales during the 6 months to 27 May 2022.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Wales > South Wales
6 months to
27 May 2022
Same period 2021 Same period 2020
Rank 68 44 63
Rank change year-on-year -24 +19 +20
Contract jobs requiring a Support Analyst 6 12 4
As % of all contract jobs advertised in South Wales 0.69% 2.09% 0.57%
As % of the Job Titles category 0.73% 2.29% 0.60%
Number of daily rates quoted 3 7 0
10th Percentile - £156 -
25th Percentile £163 £165 -
Median daily rate (50th Percentile) £165 £195 -
Median % change year-on-year -15.38% - -
75th Percentile £168 £223 -
90th Percentile - £278 -
Wales median daily rate £165 £195 -
% change year-on-year -15.38% - -
Number of hourly rates quoted 1 4 3
10th Percentile - £12.49 £12.20
25th Percentile £18.13 £14.51 £15.50
Median hourly rate £18.75 £16.38 £21.00
Median % change year-on-year +14.50% -22.02% +118.18%
75th Percentile £19.38 £19.27 £22.38
90th Percentile - £23.58 £23.20
Wales median hourly rate £21.88 £13.00 £18.62
% change year-on-year +68.27% -30.18% +76.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South Wales
Contract vacancies in South Wales with a recognized job title 822 524 669
% of contract IT jobs with a recognized job title 95.03% 91.45% 95.03%
Number of daily rates quoted 610 338 465
10th Percentile £213 £163 £188
25th Percentile £370 £313 £363
Median daily rate (50th Percentile) £475 £425 £450
Median % change year-on-year +11.76% -5.56% +5.88%
75th Percentile £575 £525 £525
90th Percentile £638 £591 £570
Wales median daily rate £475 £425 £450
% change year-on-year +11.76% -5.56% +5.88%
Number of hourly rates quoted 30 58 49
10th Percentile £11.09 £11.98 £10.90
25th Percentile £12.99 £15.16 £11.80
Median hourly rate £19.91 £19.18 £15.50
Median % change year-on-year +3.81% +23.74% +3.33%
75th Percentile £25.56 £25.19 £19.25
90th Percentile £47.40 £28.41 £23.75
Wales median hourly rate £19.91 £17.75 £15.50
% change year-on-year +12.17% +14.52% +3.33%

Support Analyst
Job Vacancy Trend in South Wales

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Analyst in South Wales

Support Analyst
Contractor Daily Rate Trend in South Wales

3-month moving average daily rate quoted in jobs citing Support Analyst in South Wales.

Daily rate trend for Support Analyst in South Wales

Support Analyst
Contractor Hourly Rate Trend in South Wales

3-month moving average hourly rates quoted in jobs citing Support Analyst in South Wales.

Hourly rate trend for Support Analyst in South Wales

Support Analyst
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South Wales region over the 6 months to 27 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Rhondda Cynon Taff - 3 £165 -
Cardiff -16 2 - - 3
Torfaen +2 1 - -
Gwent - 1 - -
Support Analyst
Wales

Support Analyst Skill Set
Top 25 Co-occurring IT Skills in South Wales

For the 6 months to 27 May 2022, Support Analyst contract jobs required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region featuring Support Analyst in the job title.

1 5 (83.33%) Windows
2 4 (66.67%) Microsoft 365
2 4 (66.67%) Public Sector
2 4 (66.67%) Social Skills
3 3 (50.00%) Microsoft Office
3 3 (50.00%) ITIL
3 3 (50.00%) Microsoft
3 3 (50.00%) Active Directory
3 3 (50.00%) HP
3 3 (50.00%) Dell
4 1 (16.67%) ITIL 4
4 1 (16.67%) Jamf Pro
4 1 (16.67%) Patch Management
4 1 (16.67%) Windows 10
4 1 (16.67%) DBS Check
4 1 (16.67%) BPSS Clearance
4 1 (16.67%) Service Management
4 1 (16.67%) Google
4 1 (16.67%) Incident Management
4 1 (16.67%) SCCM
4 1 (16.67%) CCENT
4 1 (16.67%) Security Cleared
4 1 (16.67%) Apple
4 1 (16.67%) Configuration Management
4 1 (16.67%) Cisco

Support Analyst Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 4 (66.67%) Microsoft 365
General
1 4 (66.67%) Public Sector
1 4 (66.67%) Social Skills
Operating Systems
1 5 (83.33%) Windows
2 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Configuration Management
2 1 (16.67%) Incident Management
2 1 (16.67%) ITIL 4
2 1 (16.67%) Patch Management
2 1 (16.67%) Service Management
Qualifications
1 1 (16.67%) BPSS Clearance
1 1 (16.67%) CCENT
1 1 (16.67%) DBS Check
1 1 (16.67%) Security Cleared
System Software
1 3 (50.00%) Active Directory
Systems Management
1 1 (16.67%) Jamf Pro
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Dell
1 3 (50.00%) HP
1 3 (50.00%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) Cisco
2 1 (16.67%) Google