Period
to 9 December 2018

The median contractor rate for a Support Analyst was £274 per day in advertised job vacancies in Wales during the 6 months to 9 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Wales
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 94 81 88
Rank change year-on-year -13 +7 +19
Contract jobs requiring a Support Analyst 24 11 16
As % of all contract IT jobs advertised in Wales 1.39% 0.92% 1.13%
As % of the Job Titles category 1.43% 0.95% 1.16%
Number of daily rates quoted 12 4 7
Wales median daily rate £274 £120 £168
Median daily rate % change year-on-year +128.13% -28.36% +11.67%
10th Percentile £105 £110 £135
90th Percentile £436 £143 £338
UK median daily rate £235 £250 £233
% change year-on-year -6.00% +7.53% -10.58%
Number of hourly rates quoted 3 4 3
Wales median hourly rate £12.50 £18.25 £12.50
Median hourly rate % change year-on-year -31.51% +46.00% -21.88%
10th Percentile £11.25 £11.46 £11.50
90th Percentile £14.56 £22.90 £12.73
UK median hourly rate £16.50 £15.30 £15.00
% change year-on-year +7.84% +2.00% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,684 1,159 1,379
% of contract IT jobs with a recognized job title 97.34% 96.66% 97.66%
Number of daily rates quoted 1,145 778 936
Wales median daily rate £420 £375 £400
Median daily rate % change year-on-year +12.00% -6.25% +14.29%
10th Percentile £269 £157 £200
90th Percentile £588 £550 £550
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +4.94%
Number of hourly rates quoted 78 59 88
Wales median hourly rate £13.00 £15.00 £13.75
Median hourly rate % change year-on-year -13.33% +9.09% -
10th Percentile £10.39 £10.25 £10.48
90th Percentile £38.85 £40.11 £72.25
UK median hourly rate £18.00 £18.70 £18.00
% change year-on-year -3.74% +3.89% -

Support Analyst
Job Vacancy Trend in Wales

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Analyst in Wales

Support Analyst
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Wales.

Contractor daily rate trend for Support Analyst in Wales

Support Analyst
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Analyst in Wales over the 6 months to 9 December 2018.

Contractor daily rate histogram for Support Analyst in Wales

Support Analyst
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Wales.

Contractor hourly rate trend for Support Analyst in Wales

Support Analyst
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Wales region over the 6 months to 9 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -8 24 £274 +128.13% 8
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 9 December 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Support Analyst in the job title.

1 15 (62.50%) Windows
2 7 (29.17%) SQL
3 6 (25.00%) AIX
3 6 (25.00%) MQSeries
3 6 (25.00%) OpenVMS
3 6 (25.00%) IBM
3 6 (25.00%) Tivoli
3 6 (25.00%) Tivoli Workload Scheduler
3 6 (25.00%) WebSphere
4 5 (20.83%) Tivoli Storage Manager
4 5 (20.83%) Active Directory
4 5 (20.83%) Storage Management
5 4 (16.67%) Windows Server
5 4 (16.67%) Citrix
5 4 (16.67%) ITIL
6 3 (12.50%) VMS
6 3 (12.50%) SC Cleared
6 3 (12.50%) Security Cleared
7 2 (8.33%) SCCM
7 2 (8.33%) Windows Server 2008
7 2 (8.33%) Windows 10
7 2 (8.33%) Data Quality
7 2 (8.33%) Office 365
7 2 (8.33%) Windows Server 2012
7 2 (8.33%) Analytical Skills
7 2 (8.33%) Windows 7
7 2 (8.33%) WebSphere MQ
7 2 (8.33%) Finance
7 2 (8.33%) Degree
7 2 (8.33%) PL/SQL

Support Analyst Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) MQSeries
1 6 (25.00%) WebSphere
2 1 (4.17%) Exchange Server 2013
2 1 (4.17%) MS Exchange
2 1 (4.17%) SharePoint
Applications
1 2 (8.33%) Microsoft Office
2 1 (4.17%) Microsoft Excel
2 1 (4.17%) Spreadsheet
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 1 (4.17%) DHCP
1 1 (4.17%) DNS
1 1 (4.17%) Firewall
1 1 (4.17%) SAN
1 1 (4.17%) TCP/IP
1 1 (4.17%) VoIP
1 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) Crystal Reports
1 1 (4.17%) MS Access
Development Applications
1 1 (4.17%) LoadRunner
General
1 2 (8.33%) Finance
2 1 (4.17%) Financial Institution
2 1 (4.17%) Front Office
2 1 (4.17%) Manufacturing
2 1 (4.17%) Retail
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.33%) WebSphere MQ
Miscellaneous
1 2 (8.33%) Analytical Skills
2 1 (4.17%) Driving Licence
2 1 (4.17%) Fixed Income
2 1 (4.17%) NHS
2 1 (4.17%) Self-Motivation
Operating Systems
1 15 (62.50%) Windows
2 6 (25.00%) AIX
2 6 (25.00%) OpenVMS
3 4 (16.67%) Windows Server
4 3 (12.50%) VMS
5 2 (8.33%) Unix
5 2 (8.33%) Windows 10
5 2 (8.33%) Windows 7
5 2 (8.33%) Windows Server 2008
5 2 (8.33%) Windows Server 2012
Processes & Methodologies
1 5 (20.83%) Storage Management
2 4 (16.67%) ITIL
3 1 (4.17%) Change Management
3 1 (4.17%) Continuous Improvement
3 1 (4.17%) Demand Management
3 1 (4.17%) Infrastructure Engineering
3 1 (4.17%) Liability-Driven Investment
3 1 (4.17%) Non-Functional Testing
3 1 (4.17%) Problem-Solving
3 1 (4.17%) Process Improvement
3 1 (4.17%) Resource Management
3 1 (4.17%) Scorecard
3 1 (4.17%) Service Delivery
3 1 (4.17%) System Integration Testing
3 1 (4.17%) User Acceptance Testing
Programming Languages
1 7 (29.17%) SQL
2 2 (8.33%) PL/SQL
3 1 (4.17%) PowerShell
3 1 (4.17%) VB
3 1 (4.17%) VBA
Qualifications
1 3 (12.50%) SC Cleared
1 3 (12.50%) Security Cleared
2 2 (8.33%) Degree
3 1 (4.17%) CCNA
3 1 (4.17%) Cisco Certification
3 1 (4.17%) Network+ Certification
Quality Assurance & Compliance
1 2 (8.33%) Data Quality
2 1 (4.17%) ISO/IEC 27001
2 1 (4.17%) PMO
2 1 (4.17%) SLA
System Software
1 6 (25.00%) Tivoli Workload Scheduler
2 5 (20.83%) Active Directory
3 1 (4.17%) Terminal Services
3 1 (4.17%) XenApp
Systems Management
1 6 (25.00%) Tivoli
2 5 (20.83%) Tivoli Storage Manager
3 2 (8.33%) SCCM
4 1 (4.17%) SCOM
Vendors
1 6 (25.00%) IBM
2 4 (16.67%) Citrix
3 2 (8.33%) Microsoft
4 1 (4.17%) Avaya
4 1 (4.17%) BT
4 1 (4.17%) Cisco
4 1 (4.17%) HP
4 1 (4.17%) Nortel
4 1 (4.17%) Openreach
4 1 (4.17%) SAP
4 1 (4.17%) Veeam
4 1 (4.17%) VMware