Period
to 18 July 2019

The median contractor rate for a Support Analyst was £280 per day in advertised job vacancies in Wales during the 6 months to 18 July 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
UK > Wales
6 months to
18 Jul 2019
Same period 2018 Same period 2017
Rank 86 78 90
Rank change year-on-year -8 +12 -5
Contract jobs requiring a Support Analyst 14 29 5
As % of all contract IT jobs advertised in Wales 0.93% 1.96% 0.38%
As % of the Job Titles category 0.97% 2.02% 0.39%
Number of daily rates quoted 4 16 3
Wales median daily rate £280 £308 £130
Median daily rate % change year-on-year -8.94% +136.54% +13.04%
10th Percentile £157 £163 £107
90th Percentile £308 £446 £309
UK median daily rate £202 £215 £250
% change year-on-year -6.28% -14.00% -
Number of hourly rates quoted 8 6 2
Wales median hourly rate £10.56 £11.91 £24.13
Median hourly rate % change year-on-year -11.33% -50.62% +119.32%
10th Percentile £8.81 £10.16 £21.36
90th Percentile £14.65 £14.25 £26.79
UK median hourly rate £15.00 £15.00 £14.50
% change year-on-year - +3.45% -3.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Wales
Contract vacancies in Wales with a recognized job title 1,441 1,434 1,274
% of contract IT jobs with a recognized job title 96.19% 96.70% 96.52%
Number of daily rates quoted 1,024 1,019 875
Wales median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £211 £275 £175
90th Percentile £616 £560 £538
UK median daily rate £470 £450 £425
% change year-on-year +4.44% +5.88% -
Number of hourly rates quoted 108 62 103
Wales median hourly rate £16.13 £12.33 £21.00
Median hourly rate % change year-on-year +30.89% -41.31% +34.36%
10th Percentile £10.17 £10.16 £10.50
90th Percentile £43.75 £34.73 £77.50
UK median hourly rate £19.81 £18.50 £18.70
% change year-on-year +7.05% -1.07% -3.78%

Support Analyst
Job Vacancy Trend in Wales

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Support Analyst in Wales

Support Analyst
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Wales.

Contractor daily rate trend for Support Analyst in Wales

Support Analyst
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing Support Analyst in Wales over the 6 months to 18 July 2019.

Contractor daily rate histogram for Support Analyst in Wales

Support Analyst
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Wales.

Contractor hourly rate trend for Support Analyst in Wales

Support Analyst
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Wales region over the 6 months to 18 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -15 11 £280 -8.94% 13
West Wales - 2 - -
North Wales - 1 - - 3
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Wales

For the 6 months to 18 July 2019, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region featuring Support Analyst in the job title.

1 6 (42.86%) Windows
2 5 (35.71%) Active Directory
3 4 (28.57%) Analytical Skills
3 4 (28.57%) Informatics
3 4 (28.57%) HP
3 4 (28.57%) NHS
3 4 (28.57%) SQL
4 3 (21.43%) Finance
5 2 (14.29%) Problem-Solving
5 2 (14.29%) Smartphone
5 2 (14.29%) VMware
5 2 (14.29%) VBA
5 2 (14.29%) IIS
5 2 (14.29%) Microsoft Office
5 2 (14.29%) Microsoft Excel
5 2 (14.29%) MS Access
6 1 (7.14%) MS Exchange
6 1 (7.14%) DHCP
6 1 (7.14%) SNMP
6 1 (7.14%) DNS
6 1 (7.14%) SLA
6 1 (7.14%) Microsoft
6 1 (7.14%) ITIL
6 1 (7.14%) Windows Server 2003
6 1 (7.14%) Internet
6 1 (7.14%) Citrix
6 1 (7.14%) Service Delivery
6 1 (7.14%) Back Office
6 1 (7.14%) Process Improvement
6 1 (7.14%) Skype

Support Analyst Skill Set
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) IIS
2 1 (7.14%) MS Exchange
Applications
1 2 (14.29%) Microsoft Excel
1 2 (14.29%) Microsoft Office
Communications & Networking
1 1 (7.14%) DHCP
1 1 (7.14%) DNS
1 1 (7.14%) Internet
1 1 (7.14%) Skype
1 1 (7.14%) SNMP
Database & Business Intelligence
1 2 (14.29%) MS Access
General
1 3 (21.43%) Finance
2 1 (7.14%) Back Office
Miscellaneous
1 4 (28.57%) Analytical Skills
1 4 (28.57%) NHS
2 2 (14.29%) Smartphone
3 1 (7.14%) Data Centre
3 1 (7.14%) Mobile App
Operating Systems
1 6 (42.86%) Windows
2 1 (7.14%) Android
2 1 (7.14%) Windows 10
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows Server
2 1 (7.14%) Windows Server 2003
2 1 (7.14%) Windows Server 2008
2 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 4 (28.57%) Informatics
2 2 (14.29%) Problem-Solving
3 1 (7.14%) Agile Software Development
3 1 (7.14%) Email Management
3 1 (7.14%) Infrastructure Engineering
3 1 (7.14%) ITIL
3 1 (7.14%) Mentoring
3 1 (7.14%) Process Improvement
3 1 (7.14%) Release Management
3 1 (7.14%) Root Cause Analysis
3 1 (7.14%) Service Delivery
3 1 (7.14%) Time Management
Programming Languages
1 4 (28.57%) SQL
2 2 (14.29%) VBA
Quality Assurance & Compliance
1 1 (7.14%) QA
1 1 (7.14%) SLA
System Software
1 5 (35.71%) Active Directory
2 1 (7.14%) XenApp
Systems Management
1 1 (7.14%) SCOM
Vendors
1 4 (28.57%) HP
2 2 (14.29%) VMware
3 1 (7.14%) Citrix
3 1 (7.14%) Microsoft
3 1 (7.14%) ServiceNow