Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in the South West with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
England > South West
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 201 186 202
Rank change year-on-year -15 +16 -1
Contract jobs citing Customer Insight 7 17 19
As % of all contract IT jobs advertised in the South West 0.12% 0.30% 0.29%
As % of the Processes & Methodologies category 0.15% 0.37% 0.37%
Number of daily rates quoted 4 15 15
South West median daily rate £431 £363 £425
Median daily rate % change year-on-year +18.97% -14.71% +6.25%
10th Percentile £406 £253 £327
90th Percentile £468 £458 £476
England median daily rate £434 £425 £400
% change year-on-year +2.06% +6.25% -5.33%
Number of hourly rates quoted 0 0 0
South West median hourly rate - - -
England median hourly rate £15.67 £67.50 £28.50
% change year-on-year -76.79% +136.84% +72.78%

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Contract vacancies with a requirement for process or methodology skills 4598 4576 5194
As % of all contract IT jobs advertised in the South West 81.25% 80.01% 79.76%
Number of daily rates quoted 2908 3087 3518
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £256 £241 £255
90th Percentile £558 £550 £525
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 189 267 259
South West median hourly rate £35.00 £31.50 £39.00
Median hourly rate % change year-on-year +11.11% -19.23% +44.44%
10th Percentile £12.30 £12.00 £14.13
90th Percentile £50.00 £47.50 £49.35
England median hourly rate £24.00 £24.00 £22.50
% change year-on-year - +6.67% +18.42%

Customer Insight
Job Vacancy Trend in the South West

Job postings citing Customer Insight as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Customer Insight in the South West

Customer Insight
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in the South West.

Contractor daily rate trend for Customer Insight in the South West

Customer Insight
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the South West region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -20 5 £413 +22.22% 2
Gloucestershire - 1 - -
Customer Insight
England

For the 6 months to 23 November 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Customer Insight.

1 3 (42.86%) ITIL Certification
1 3 (42.86%) ITIL
1 3 (42.86%) Management Information System
1 3 (42.86%) Telecoms
1 3 (42.86%) Problem Management
1 3 (42.86%) Release Management
1 3 (42.86%) Analytics
2 2 (28.57%) Project Management
3 1 (14.29%) SQL
3 1 (14.29%) SAS
3 1 (14.29%) Usability Testing
3 1 (14.29%) Statistical Modelling
3 1 (14.29%) Finance
3 1 (14.29%) User Experience

Customer Insight
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SAS
General
1 3 (42.86%) Telecoms
2 1 (14.29%) Finance
Job Titles
1 3 (42.86%) Network Manager
1 3 (42.86%) Release Manager
2 2 (28.57%) Project Manager
2 2 (28.57%) Senior Manager
2 2 (28.57%) Senior Network Manager
3 1 (14.29%) Consultant
3 1 (14.29%) Data Consultant
3 1 (14.29%) Insight Consultant
3 1 (14.29%) ITIL Manager
3 1 (14.29%) ITIL Release Manager
3 1 (14.29%) Telecoms Manager
3 1 (14.29%) User Experience Researcher
3 1 (14.29%) User Researcher
Miscellaneous
1 3 (42.86%) Management Information System
2 1 (14.29%) User Experience
Processes & Methodologies
1 3 (42.86%) Analytics
1 3 (42.86%) ITIL
1 3 (42.86%) Problem Management
1 3 (42.86%) Release Management
2 2 (28.57%) Project Management
3 1 (14.29%) Statistical Modelling
3 1 (14.29%) Usability Testing
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 3 (42.86%) ITIL Certification