The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Customer Insight skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Insight over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Insight
UK / England
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 443 458 494
Rank change year-on-year +15 +36  
Contract jobs citing Customer Insight 140 168 124
As % of all contract IT jobs advertised in England 0.32% 0.33% 0.24%
As % of the Processes & Methodologies category 0.38% 0.39% 0.31%
Number of daily rates quoted 77 107 66
Median daily rate £425 £450 £400
Median daily rate % change year-on-year -5.55% +12.50%  
90% offered a daily rate of more than £307 £325 £325
10% offered a daily rate of more than £585 £525 £550
UK excluding London median daily rate £428 £450 £400
% change year-on-year -4.88% +12.50%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Customer Insight is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
England
Contract job vacancies with a requirement for process and methodology skills 36482 42599 40630
As % of all contract IT job vacancies advertised in England 83.85% 82.91% 80.19%
Number of daily rates quoted 24122 28516 25652
Median daily rate £450 £447 £420
Median daily rate % change year-on-year +0.67% +6.42%  
90% offered a daily rate of more than £308 £300 £285
10% offered a daily rate of more than £600 £600 £580
UK excluding London median daily rate £415 £400 £390
% change year-on-year +3.75% +2.56%  
Number of hourly rates quoted 924 944 1201
Median hourly rate £35.00 £31.75 £29.00
Median hourly rate % change year-on-year +10.23% +9.48%  
90% offered a hourly rate of more than £13.00 £12.52 £12.00
10% offered a hourly rate of more than £55.00 £48.50 £47.79
UK excluding London median hourly rate £37.00 £36.00 £30.20
% change year-on-year +2.77% +19.20%  

Customer Insight
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Customer Insight as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Insight in England

Customer Insight
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Insight in England.

Contractor daily rate trend for Customer Insight in England

Customer Insight
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Customer Insight in England over the 3 months to 28 April 2017.

Contractor daily rate histogram for Customer Insight in England

Customer Insight
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Customer Insight in England.

Contractor hourly rate trend for Customer Insight in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +33 57 £400 -11.11% 22
South East +29 41 £488 +17.46% 7
Yorkshire +20 17 £450 -3.22%
North East +7 13 £400 -11.11%
North West +33 6 £425 -2.85% 3
South West -1 2 £300 -25.41%
East of England -9 1 - - 1
East Midlands -15 1 £413 +37.50% 2
Customer Insight
UK

For the 6 months to 28 April 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Customer Insight.

1 168 (56.76%) Agile Software Development
2 142 (47.97%) Analytical Skills
3 122 (41.22%) User Experience
4 116 (39.19%) Service Design
4 116 (39.19%) Usability Testing
5 101 (34.12%) Market Research
6 98 (33.11%) Guerrilla Research
7 96 (32.43%) Human Factors
8 92 (31.08%) Ethnography
9 88 (29.73%) Degree
10 87 (29.39%) Psychology
11 84 (28.38%) Qualitative Research
11 84 (28.38%) Quantitative Research
12 75 (25.34%) Analytics
13 65 (21.96%) Cognitive Psychology
14 58 (19.59%) Marketing
15 52 (17.57%) SQL
16 38 (12.84%) User Stories
17 33 (11.15%) CRM
18 23 (7.77%) Data Analysis
18 23 (7.77%) Scrum
19 22 (7.43%) Prototyping
20 21 (7.09%) Retail
20 21 (7.09%) E-Commerce
21 16 (5.41%) Git (software)
21 16 (5.41%) Project Management
21 16 (5.41%) SAS
21 16 (5.41%) HTML
21 16 (5.41%) Service Delivery
21 16 (5.41%) Digital Transformation Programme

Customer Insight
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.41%) SAS
2 9 (3.04%) CMS
3 8 (2.70%) Confluence
4 5 (1.69%) Apache Spark
5 1 (0.34%) WordPress
Applications
1 13 (4.39%) Microsoft Excel
2 5 (1.69%) Photoshop
3 4 (1.35%) Microsoft PowerPoint
4 2 (0.68%) SPSS
5 1 (0.34%) Adobe Illustrator
5 1 (0.34%) Adobe Premiere
5 1 (0.34%) ImageReady
5 1 (0.34%) Microsoft Office
Business Applications
1 4 (1.35%) Eloqua
1 4 (1.35%) FastStats
2 3 (1.01%) Adobe Campaign
2 3 (1.01%) Unica
3 1 (0.34%) Dynamics CRM
3 1 (0.34%) SAP Oil and Gas
Cloud Services
1 7 (2.36%) Google Analytics
2 5 (1.69%) Google Tag Manager
3 4 (1.35%) Adobe Analytics
3 4 (1.35%) Amazon AWS
3 4 (1.35%) Amazon EC2
3 4 (1.35%) Amazon EMR
3 4 (1.35%) Amazon S3
4 1 (0.34%) G Suite
4 1 (0.34%) IBM Cloud
4 1 (0.34%) Office 365
Communications & Networking
1 9 (3.04%) Intranet
2 6 (2.03%) HTTP
2 6 (2.03%) SMS
3 1 (0.34%) DNS
3 1 (0.34%) Firewall
3 1 (0.34%) Internet
3 1 (0.34%) SAN
Database & Business Intelligence
1 14 (4.73%) SQL Server
2 12 (4.05%) Big Data
2 12 (4.05%) MS Access
3 11 (3.72%) Hadoop
4 10 (3.38%) Snowflake Schema
4 10 (3.38%) SQL Server 2005
4 10 (3.38%) SQL Server 2014
5 9 (3.04%) Data Mining
5 9 (3.04%) MySQL
6 7 (2.36%) Data Warehouse
7 6 (2.03%) Apache Hive
8 4 (1.35%) Apache Cassandra
8 4 (1.35%) HBase
8 4 (1.35%) Neo4j
8 4 (1.35%) NoSQL
8 4 (1.35%) Power BI
8 4 (1.35%) RDBMS
8 4 (1.35%) Relational Database
9 3 (1.01%) BusinessObjects
9 3 (1.01%) PowerPivot
Development Applications
1 16 (5.41%) Git (software)
2 14 (4.73%) JIRA
3 12 (4.05%) Talend Open Studio
4 8 (2.70%) Liquibase
5 5 (1.69%) Dreamweaver
6 3 (1.01%) Axure RP
7 2 (0.68%) Bitbucket
7 2 (0.68%) CircleCI
7 2 (0.68%) CocoaPods
7 2 (0.68%) git-flow
7 2 (0.68%) Jenkins
7 2 (0.68%) Travis CI
8 1 (0.34%) Jasmine
General
1 58 (19.59%) Marketing
2 21 (7.09%) Retail
3 15 (5.07%) Finance
4 12 (4.05%) Publishing
5 7 (2.36%) Legal
6 5 (1.69%) Telecoms
7 3 (1.01%) Advertising
7 3 (1.01%) Local Government
8 2 (0.68%) Banking
9 1 (0.34%) Dutch Language
9 1 (0.34%) Electronics
9 1 (0.34%) French Language
9 1 (0.34%) German Language
9 1 (0.34%) Manufacturing
9 1 (0.34%) Multimedia
9 1 (0.34%) Pharmaceutical
Job Titles
1 127 (42.91%) User Researcher
2 40 (13.51%) User Experience Researcher
3 37 (12.50%) Analyst
4 30 (10.14%) Digital User Researcher
5 20 (6.76%) Designer
6 18 (6.08%) Developer
6 18 (6.08%) Insight Analyst
7 17 (5.74%) Consultant
7 17 (5.74%) UX Designer
8 13 (4.39%) Customer Analyst
8 13 (4.39%) Customer Insight Analyst
9 12 (4.05%) ETL Developer
10 11 (3.72%) Architect
10 11 (3.72%) Data Analyst
11 10 (3.38%) Marketing Manager
11 10 (3.38%) User Experience Consultant
12 9 (3.04%) CRM Analyst
13 8 (2.70%) Business Analyst
13 8 (2.70%) Pega Architect
13 8 (2.70%) Research Consultant
Libraries, Frameworks & Software Standards
1 16 (5.41%) HTML
2 11 (3.72%) CSS
3 5 (1.69%) Regular Expression
4 4 (1.35%) Kafka
4 4 (1.35%) Web Services
5 3 (1.01%) D3.js
6 2 (0.68%) AngularJS
6 2 (0.68%) Flash
6 2 (0.68%) jQuery
6 2 (0.68%) JSON
6 2 (0.68%) Material Design
6 2 (0.68%) MDX
6 2 (0.68%) REST
7 1 (0.34%) HTML5
7 1 (0.34%) KnockoutJS
7 1 (0.34%) Node.js
7 1 (0.34%) NumPy
7 1 (0.34%) Pandas
7 1 (0.34%) Sass
7 1 (0.34%) scikit-learn
Miscellaneous
1 142 (47.97%) Analytical Skills
2 122 (41.22%) User Experience
3 15 (5.07%) Mobile App
4 7 (2.36%) Management Information System
5 6 (2.03%) Digital Media
6 5 (1.69%) Algorithms
6 5 (1.69%) Social Media
7 3 (1.01%) NHS
8 1 (0.34%) Computer Science
8 1 (0.34%) Data Centre
8 1 (0.34%) Mainframe
8 1 (0.34%) Mobile Banking
8 1 (0.34%) Video Conferencing
Operating Systems
1 6 (2.03%) Linux
2 2 (0.68%) Apple iOS
3 1 (0.34%) Unix
3 1 (0.34%) Windows
Processes & Methodologies
1 168 (56.76%) Agile Software Development
2 116 (39.19%) Service Design
2 116 (39.19%) Usability Testing
3 101 (34.12%) Market Research
4 98 (33.11%) Guerrilla Research
5 96 (32.43%) Human Factors
6 92 (31.08%) Ethnography
7 87 (29.39%) Psychology
8 84 (28.38%) Qualitative Research
8 84 (28.38%) Quantitative Research
9 75 (25.34%) Analytics
10 65 (21.96%) Cognitive Psychology
11 38 (12.84%) User Stories
12 33 (11.15%) CRM
13 23 (7.77%) Data Analysis
13 23 (7.77%) Scrum
14 22 (7.43%) Prototyping
15 21 (7.09%) E-Commerce
16 16 (5.41%) Project Management
16 16 (5.41%) Service Delivery
Programming Languages
1 52 (17.57%) SQL
2 14 (4.73%) Python
2 14 (4.73%) R
3 5 (1.69%) Scala
4 3 (1.01%) VBA
5 2 (0.68%) Apple Swift
5 2 (0.68%) C
5 2 (0.68%) Objective-C
6 1 (0.34%) Data Analysis Expressions (DAX)
6 1 (0.34%) ES6
6 1 (0.34%) JavaScript
6 1 (0.34%) MATLAB
6 1 (0.34%) Perl
Qualifications
1 88 (29.73%) Degree
2 7 (2.36%) Security Cleared
3 5 (1.69%) SC Cleared
4 2 (0.68%) Postgraduate
5 1 (0.34%) BPSS Clearance
5 1 (0.34%) DV Cleared
5 1 (0.34%) MBA
Quality Assurance & Compliance
1 10 (3.38%) QA
2 5 (1.69%) Actionable Recommendations
3 4 (1.35%) WCAG
4 2 (0.68%) Data Quality
4 2 (0.68%) Disclosure Scotland
5 1 (0.34%) PMO
System Software
1 4 (1.35%) HDFS
Systems Management
1 4 (1.35%) Ansible
1 4 (1.35%) Hadoop YARN
1 4 (1.35%) Opscode Chef
1 4 (1.35%) Puppet
1 4 (1.35%) Terraform
2 2 (0.68%) HockeyApp
3 1 (0.34%) AirWatch
3 1 (0.34%) EMC NetWorker
3 1 (0.34%) Microsoft Intune
Vendors
1 13 (4.39%) Google
2 12 (4.05%) Talend
3 9 (3.04%) Pega
3 9 (3.04%) Tableau
4 8 (2.70%) Adobe
5 5 (1.69%) Cognos
5 5 (1.69%) IBM
5 5 (1.69%) Microsoft
5 5 (1.69%) Oracle
6 4 (1.35%) Alterian
6 4 (1.35%) Salesforce.com
7 3 (1.01%) Omniture
8 2 (0.68%) Apple
8 2 (0.68%) Coremetrics
8 2 (0.68%) SAP
8 2 (0.68%) Tealeaf
9 1 (0.34%) Avid
9 1 (0.34%) Guidewire
London
Difrent
Rate: Up to £550 per day
Posted: Yesterday
Walton-on-thames, Surrey
Huntress Search Ltd - IT Recruitment
Posted: 3 days ago
Liverpool, Merseyside
TEKsystems
Posted: 3 days ago
Stratford, London
Anthony Cole Associates
Rate: £275 - £375 per day
Posted: 10 days ago