16 of 16 Customer Insight Jobs in the South West

Digital Market Insight Manager - Digital Engagement page is loaded Digital Market Insight Manager - Digital Engagement Apply locations Bristol Birmingham Glasgow Manchester York time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (12 days left to apply) job requisition id 139354 End Date Friday 08 August 2025 Salary Range … support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Digital Market Insight Manager - Digital Engagement LOCATION: Bristol, Birmingham, Leeds, Chester or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About … digital bank with over 20 million active users. Moving into 2025 and beyond, driving the mobile first agenda continues to be a key part of LBG's strategic focus. Customer expectations are continuing to evolve, and more customers than ever are interacting online. The Digital Engagement team is at the heart of serving and supporting customers and colleagues, and More ❯

each year, generating £650m income per annum, with strong growth this year and in plan going forward. The purpose of the Loans Commercial Performance team is to deliver our customer lending goals, with sustainable shareholder returns, and within our risk appetite. Key responsibilities and accountabilities Understand customer behaviour and commercial performance drivers to support delivery of the Loans … customer and financial plans Provide and present concise, insightful performance analysis to senior stakeholders Your role will involve implementing data management, controls, and governance and ensuring effective oversight to minimise data risk. You will be a champion for change, finding opportunities to improve our existing data management capabilities or transform our current ways of working with data. Your role … will involve collaboration with non-technical colleagues to understand data needs for Loans Commercial Pricing, Performance, and Reporting. Identify opportunities to increase customer demand and shape future Loans propositions based on deep customer and competitor insight Work effectively with wide range of key stakeholders (e.g., GB&M, Customer Insight, Finance, Group Transformation, Customer Propositions More ❯

JOB TITLE: Digital Market Insight Manager - Digital Engagement LOCATION: Bristol, Birmingham, Leeds, Chester or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity Here at Lloyds Banking Group, we run the UK's largest retail digital bank with over 20 million active users. Moving into … and beyond, driving the mobile first agenda continues to be a key part of LBG's strategic focus. Customer expectations are continuing to evolve, and more customers than ever are interacting online. The Digital Engagement team is at the heart of serving and supporting customers and colleagues, and we must deliver on three key objectives to do this. Meet … more financial needs (by driving digital sales for the group), build a customer centric team (Digitise to mobile first through our customer & Colleague experiences) and deliver a world class personalised app (deliver the UKs no 1 banking app). The Digital Engagement team works collaboratively across customer channels to identify ways in which we can build deeper More ❯

a day-to-day basis, the postholder will be tasked with using their technical skills to help the team deliver key pieces of analyses relating to understanding and predicting customer behaviour. They will also work on turning these analyses into actionable insights which the business can use. Main Responsibilities Building Machine Learning models that provide insight into customers … and helps the business predict customer behaviour around scheme misuse, EV transition and affordability. These models are essential as the business undergoes transformation to become data driven and make evidence-based decisions. Provide insight into customer behaviour, choices and preferences using statistical methods such as regression and hypothesis testing to analyse data from our customer database. … Building dashboards that is able to tell a story and provide the business with key insights on customer behaviour. Analyse customer research data to gain insights on customer behaviour using Natural Language Processing (NLP) techniques such as sentiment analysis and topic modelling. Provide education to both internal and external stakeholders about the modelling process, including the assumptions More ❯

want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … the heart of our Data & Analytics team, collaborating cross-functionally and mentoring others while driving innovation through experimentation, modelling, and automated decisioning. If you thrive in a fast-paced, insight-led environment and want your work to drive real change, we'd love to hear from you. At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That More ❯

Retail Sales team on a 12-months FTC to cover maternity leave. Reporting directly to the Head of Sales, you will be responsible for planning, developing, and implementing a customer strategy that supports the deliverance of the Yeo Valley strategic plan supported by a long-term customer supply agreement. You will be responsible for the formulation and delivery … lead by example, setting standards others aspire to whilst delivering your budgeted KPI's. Your responsibilities will include: Positively raise the profile of the Yeo Valley business within your customer(s) through establishing and maintaining a strong set of relationships with key external stakeholders Motivate and lead the cross functional Asda team Support the creation of a consumer-led … long term own label development plan with Asda, capturing key trends, working closely with the development team. Create a clear customer vision, strategy, and joint business plan to deliver Yeo Valley's budgeted sales, MGP and market share Work closely with marketing to deliver Yeo Valley & Collective branded NPD launches, achieving targeted distribution, volume, sales and MGP Assume full More ❯

Retail Sales team on a 12-months FTC to cover maternity leave. Reporting directly to the Head of Sales, you will be responsible for planning, developing, and implementing a customer strategy that supports the deliverance of the Yeo Valley strategic plan supported by a long-term customer supply agreement. You will be responsible for the formulation and delivery … lead by example, setting standards others aspire to whilst delivering your budgeted KPI's. Your responsibilities will include: Positively raise the profile of the Yeo Valley business within your customer(s) through establishing and maintaining a strong set of relationships with key external stakeholders Motivate and lead the cross functional Asda team Support the creation of a consumer-led … long term own label development plan with Asda, capturing key trends, working closely with the development team. Create a clear customer vision, strategy, and joint business plan to deliver Yeo Valley's budgeted sales, MGP and market share Work closely with marketing to deliver Yeo Valley & Collective branded NPD launches, achieving targeted distribution, volume, sales and MGP Assume full More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

can we improve logistics efficiency?" "Is 350 products the right number for our portfolio?" You'll collaborate with stakeholders, shape analytics roadmaps, and lead projects from data exploration to insight delivery. Key Responsibilities Define analytical approaches to tackle business challenges Identify and explore relevant data sources Deliver clear, insight-driven storytelling using visualisation tools Analyse marketing campaign performance … MMM, attribution, ROI) Support commercial strategy through segmentation and customer insights What We're Looking For Strong SQL and data visualisation skills (e.g. Tableau, Power BI) 3+ years in marketing or commercial analytics Experience with campaign analysis and business performance insight Excellent communication and stakeholder management Bonus: Python experience or a consulting background Why Join? Join a data … rich, insight-driven organisation with a strong ethical mission Work within a team of 16 data professionals, reporting to a senior leader with 1 direct report Exposure to both operational and strategic analytics challenges across international markets Benefits 25 days holiday + bank holidays (with option to buy more) Discretionary bonus scheme Matched pension contributions (up to 4%) Life More ❯

birthdays, team building, company-wide events Role specifics Salary range: Market rate depending on experience Reporting to: Head of Product Key stakeholders: Head of Product, Chief Technical Officer, Chief Customer Officer Organisational Framework Level: 3 About you/Job Summary As Senior Product Manager, you'll play a central role in shaping the future of Clue's product, working … collaboratively across engineering, customer success, design, and commercial teams to drive value for our users and impact for society. Reporting into the Head of Product, you'll take ownership of core product areas and lead end-to-end discovery and delivery. You'll interface regularly with the customers and markets that we serve, creating and articulating requirements to multiple … Scrum Teams for implementation and working in close partnership with Product Owners and our Customer Teams to ensure new features and improvements land successfully. You will also contribute to embedding best practices in product discovery, experimentation, and data-informed decision-making. You've previously worked in the SaaS sector with a demonstrable track record for delivering incremental customer More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

achievement. Engage in a consultative sales process, leveraging creativity and industry knowledge to drive results. Collaborate with Solution Consultants and internal teams to deliver compelling product demonstrations that address customer challenges. Work closely with marketing to generate leads and create targeted sales campaigns. Maintain up-to-date industry and product knowledge to position yourself as an expert in warehouse … management solutions. Use customer insights and industry trends to contribute to product strategy and development. Knowledge, Skills, and Abilities:-- Deep understanding of warehouse operations and logistics (minimum 5 years warehouse experience preferred). Proven experience in Enterprise software sales, ideally WMS, ERP, TMS, or supply chain solutions. Thorough understanding of the customer sales cycle and consultative selling approach. More ❯

cloud migration strategies for enterprise customers, focusing on Microsoft workloads and virtualization technologies Technical Engagement: Collaborate with sales, professional services, and AWS teams to create flexible, scalable cloud architectures Customer Enablement: Provide thought leadership through technical presentations, content creation, and strategic guidance Cross-Functional Collaboration: Work with AWS service teams to provide critical customer insights and drive service More ❯