Technical Support Contracts in the South West

Technical Support
England > South West

The median Technical Support daily rate in the South West is £165, according to job vacancies posted in the 6 months leading up to 19 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Jun 2024
Same period 2023 Same period 2022
Rank 117 152 154
Rank change year-on-year +35 +2 -19
Contract jobs requiring a Technical Support 40 7 14
As % of all contract jobs advertised in the South West 1.21% 0.21% 0.38%
As % of the Job Titles category 1.31% 0.22% 0.40%
Number of daily rates quoted 31 6 6
10th Percentile £143 £189 £268
25th Percentile £150 £239 £300
Median daily rate (50th Percentile) £165 £350 £373
Median % change year-on-year -52.86% -6.04% +65.56%
75th Percentile £238 £375 £380
90th Percentile £245 - -
England median daily rate £210 £255 £300
% change year-on-year -17.65% -14.86% +16.88%
Number of hourly rates quoted 3 0 0
10th Percentile - - -
25th Percentile £12.50 - -
Median hourly rate £13.00 - -
75th Percentile £13.50 - -
90th Percentile - - -
England median hourly rate £15.85 £24.50 £17.88
% change year-on-year -35.31% +37.02% +40.35%

All Contract IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 3,056 3,142 3,474
% of contract IT jobs with a recognized job title 92.63% 92.74% 95.10%
Number of daily rates quoted 1,896 2,308 2,517
10th Percentile £216 £284 £225
25th Percentile £400 £413 £400
Median daily rate (50th Percentile) £520 £525 £500
Median % change year-on-year -0.95% +5.00% +8.11%
75th Percentile £620 £644 £600
90th Percentile £700 £721 £675
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 456 252 212
10th Percentile £13.85 £17.70 £15.90
25th Percentile £27.50 £48.68 £18.49
Median hourly rate £55.00 £63.23 £47.64
Median % change year-on-year -13.02% +32.74% +10.78%
75th Percentile £71.25 £75.13 £63.60
90th Percentile £75.00 £83.40 £68.29
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Technical Support
Job Vacancy Trend in the South West

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Technical Support in the South West

Technical Support
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Technical Support in the South West.

Daily rate trend for Technical Support in the South West

Technical Support
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Technical Support in the South West over the 6 months to 19 June 2024.

Daily rate histogram for Technical Support in the South West

Technical Support
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Technical Support in the South West.

Hourly rate trend for Technical Support in the South West

Technical Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the South West region over the 6 months to 19 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Devon +11 19 £153 -56.29% 2
Cornwall - 10 £150 -
Somerset - 6 £445 - 7
Bristol - 5 £230 - 5
Dorset - 3 £175 -
Gloucestershire +1 1 £475 +171.43% 4
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 19 June 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Technical Support in the job title.

1 24 (60.00%) Problem-Solving
2 19 (47.50%) Social Skills
2 19 (47.50%) Windows
2 19 (47.50%) Active Directory
3 17 (42.50%) SLA
4 15 (37.50%) Continuous Improvement
5 14 (35.00%) ITIL
6 12 (30.00%) BPSS Clearance
6 12 (30.00%) Line Management
6 12 (30.00%) Coaching
7 11 (27.50%) Microsoft 365
8 10 (25.00%) SCCM
8 10 (25.00%) Analytical Skills
9 9 (22.50%) Security Cleared
9 9 (22.50%) Mac OS
10 8 (20.00%) Mobile Device Management
10 8 (20.00%) SC Cleared
10 8 (20.00%) Degree
10 8 (20.00%) Telecoms
11 6 (15.00%) BT
11 6 (15.00%) Service Delivery
11 6 (15.00%) Microsoft Exchange
11 6 (15.00%) Android
11 6 (15.00%) Microsoft Intune
11 6 (15.00%) Azure
11 6 (15.00%) Customer Service
11 6 (15.00%) Police
11 6 (15.00%) Organisational Skills
12 5 (12.50%) Microsoft
13 4 (10.00%) Project Management

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) Microsoft Exchange
Applications
1 1 (2.50%) Microsoft Office
Cloud Services
1 11 (27.50%) Microsoft 365
2 6 (15.00%) Azure
Communications & Networking
1 3 (7.50%) LAN
1 3 (7.50%) Wireless
2 1 (2.50%) DHCP
2 1 (2.50%) Remote Desktop
General
1 19 (47.50%) Social Skills
2 10 (25.00%) Analytical Skills
3 8 (20.00%) Telecoms
4 6 (15.00%) Organisational Skills
4 6 (15.00%) Police
5 3 (7.50%) Legal
5 3 (7.50%) Retail
6 1 (2.50%) Documentation Skills
6 1 (2.50%) Public Sector
Miscellaneous
1 4 (10.00%) Self-Motivation
2 3 (7.50%) Blog
3 1 (2.50%) Driving Licence
3 1 (2.50%) Replication
Operating Systems
1 19 (47.50%) Windows
2 9 (22.50%) Mac OS
3 6 (15.00%) Android
4 1 (2.50%) Windows 10
Processes & Methodologies
1 24 (60.00%) Problem-Solving
2 15 (37.50%) Continuous Improvement
3 14 (35.00%) ITIL
4 12 (30.00%) Coaching
4 12 (30.00%) Line Management
5 8 (20.00%) Mobile Device Management
6 6 (15.00%) Customer Service
6 6 (15.00%) Service Delivery
7 4 (10.00%) Project Management
8 3 (7.50%) Antivirus Management
8 3 (7.50%) Case Management
9 1 (2.50%) Creative Problem-Solving
9 1 (2.50%) Data Mapping
9 1 (2.50%) Performance Monitoring
9 1 (2.50%) Process Improvement
Programming Languages
1 3 (7.50%) JavaScript
1 3 (7.50%) Python
2 1 (2.50%) PowerShell
2 1 (2.50%) SQL
Qualifications
1 12 (30.00%) BPSS Clearance
2 9 (22.50%) Security Cleared
3 8 (20.00%) Degree
3 8 (20.00%) SC Cleared
4 1 (2.50%) A+ Certification
4 1 (2.50%) DV Cleared
4 1 (2.50%) ITIL Certification
4 1 (2.50%) MCP
Quality Assurance & Compliance
1 17 (42.50%) SLA
System Software
1 19 (47.50%) Active Directory
2 1 (2.50%) Virtual Machines
2 1 (2.50%) VMware Infrastructure
Systems Management
1 10 (25.00%) SCCM
2 6 (15.00%) Microsoft Intune
3 1 (2.50%) vCenter Server
Vendors
1 6 (15.00%) BT
2 5 (12.50%) Microsoft
3 1 (2.50%) McAfee
3 1 (2.50%) Oracle
3 1 (2.50%) VMware