Period
to 20 February 2018

The median contractor rate for a Technical Support was £175 per day in advertised job vacancies in the South West during the 6 months to 20 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
England > South West
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 173 198 199
Rank change year-on-year +25 +1 +5
Contract jobs requiring a Technical Support 17 6 21
As % of all contract IT jobs advertised in the South West 0.33% 0.11% 0.34%
As % of the Job Titles category 0.34% 0.12% 0.35%
Number of daily rates quoted 13 3 10
South West median daily rate £175 £320 £388
Median daily rate % change year-on-year -45.31% -17.42% +50.49%
10th Percentile £140 £184 £200
90th Percentile £299 £330 £525
England median daily rate £228 £250 £285
% change year-on-year -9.00% -12.28% -1.72%
Number of hourly rates quoted 1 0 0
South West median hourly rate £32.50 - -
England median hourly rate £18.51 £14.20 £17.00
% change year-on-year +30.32% -16.47% +9.68%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 4,953 5,167 5,919
% of contract IT jobs with a recognized job title 94.90% 95.12% 96.03%
Number of daily rates quoted 3,105 3,363 3,930
South West median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £213 £210 £230
90th Percentile £550 £550 £515
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 239 357 337
South West median hourly rate £25.00 £27.50 £37.50
Median hourly rate % change year-on-year -9.09% -26.67% +78.57%
10th Percentile £11.72 £11.00 £12.50
90th Percentile £47.60 £47.50 £47.50
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - +11.45%

Technical Support
Job Vacancy Trend in the South West

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Technical Support in the South West

Technical Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in the South West.

Contractor daily rate trend for Technical Support in the South West

Technical Support
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Technical Support in the South West over the 6 months to 20 February 2018.

Contractor daily rate histogram for Technical Support in the South West

Technical Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in the South West.

Contractor hourly rate trend for Technical Support in the South West

Technical Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the South West region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset - 5 £175 - 3
Somerset - 5 £170 - 2
Bristol - 4 £150 - 5
Wiltshire +9 1 £750 +134.38% 4
Devon 0 1 - - 4
Cornwall -5 1 - -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 20 February 2018, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Technical Support in the job title.

1 7 (41.18%) Windows
1 7 (41.18%) Microsoft
2 5 (29.41%) Active Directory
2 5 (29.41%) Windows 10
3 4 (23.53%) SCCM
3 4 (23.53%) LAN
3 4 (23.53%) WAN
3 4 (23.53%) SQL
4 3 (17.65%) Finance
4 3 (17.65%) Microsoft Office
4 3 (17.65%) XML
4 3 (17.65%) ITIL
4 3 (17.65%) Apple
4 3 (17.65%) Windows 7
4 3 (17.65%) Office 365
4 3 (17.65%) VMware
5 2 (11.76%) Windows Server
5 2 (11.76%) SDLC
5 2 (11.76%) DBS Check
5 2 (11.76%) Relational Database
5 2 (11.76%) Google
5 2 (11.76%) Korn
5 2 (11.76%) Web Development
5 2 (11.76%) Security Cleared
5 2 (11.76%) VMware Infrastructure
5 2 (11.76%) Windows Server 2008
5 2 (11.76%) Red Hat Enterprise Linux
5 2 (11.76%) Windows Server 2012
5 2 (11.76%) MariaDB
5 2 (11.76%) R

Technical Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) Apache
2 1 (5.88%) Oracle Workflow
Applications
1 3 (17.65%) Microsoft Office
2 1 (5.88%) AutoCAD
Business Applications
1 1 (5.88%) Oracle Assets
1 1 (5.88%) Oracle Cash Management
1 1 (5.88%) Oracle EBS
1 1 (5.88%) Oracle EBS R12
1 1 (5.88%) Oracle Internet Expenses
1 1 (5.88%) Oracle iProcurement
1 1 (5.88%) Oracle Payables
1 1 (5.88%) Oracle Receivables
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 4 (23.53%) LAN
1 4 (23.53%) WAN
2 2 (11.76%) DHCP
2 2 (11.76%) DNS
3 1 (5.88%) IP Telephony
3 1 (5.88%) SAN
3 1 (5.88%) TCP/IP
Database & Business Intelligence
1 2 (11.76%) Ingres
1 2 (11.76%) MariaDB
1 2 (11.76%) MySQL
1 2 (11.76%) RDBMS
1 2 (11.76%) Relational Database
2 1 (5.88%) Oracle BI Publisher
2 1 (5.88%) Oracle Reports
2 1 (5.88%) Power BI
Development Applications
1 1 (5.88%) Oracle Forms
General
1 3 (17.65%) Finance
2 2 (11.76%) Banking
3 1 (5.88%) General Ledger
Libraries, Frameworks & Software Standards
1 3 (17.65%) XML
2 2 (11.76%) CSS
2 2 (11.76%) HTML
2 2 (11.76%) POJO
2 2 (11.76%) REST
2 2 (11.76%) Web Services
Miscellaneous
1 1 (5.88%) Analytical Skills
1 1 (5.88%) Data Centre
1 1 (5.88%) PKI
1 1 (5.88%) Video Conferencing
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows 10
3 3 (17.65%) Windows 7
4 2 (11.76%) Linux
4 2 (11.76%) Red Hat Enterprise Linux
4 2 (11.76%) Unix
4 2 (11.76%) Windows Server
4 2 (11.76%) Windows Server 2008
4 2 (11.76%) Windows Server 2012
5 1 (5.88%) Windows Vista
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) Agile Software Development
2 2 (11.76%) Business Intelligence
2 2 (11.76%) MVC
2 2 (11.76%) Network Management
2 2 (11.76%) Risk Management
2 2 (11.76%) SDLC
2 2 (11.76%) Service Delivery
2 2 (11.76%) SOA
2 2 (11.76%) Waterfall
2 2 (11.76%) Web Development
3 1 (5.88%) Asset Management
3 1 (5.88%) Cash Management
3 1 (5.88%) CRM
3 1 (5.88%) EAM
3 1 (5.88%) ITIL V3
3 1 (5.88%) Software Deployment
3 1 (5.88%) Workflow
Programming Languages
1 4 (23.53%) SQL
2 2 (11.76%) Bash Shell
2 2 (11.76%) Java
2 2 (11.76%) JavaScript
2 2 (11.76%) Korn
2 2 (11.76%) PHP
2 2 (11.76%) Python
2 2 (11.76%) R
3 1 (5.88%) PL/SQL
Qualifications
1 2 (11.76%) DBS Check
1 2 (11.76%) Security Cleared
2 1 (5.88%) Degree
2 1 (5.88%) ITIL Certification
2 1 (5.88%) SC Cleared
Quality Assurance & Compliance
1 1 (5.88%) QA
1 1 (5.88%) SLA
System Software
1 5 (29.41%) Active Directory
2 2 (11.76%) VMware Infrastructure
3 1 (5.88%) VMware ESXi
Systems Management
1 4 (23.53%) SCCM
2 1 (5.88%) AirWatch
2 1 (5.88%) Microsoft Data Protection Manager
Vendors
1 7 (41.18%) Microsoft
2 3 (17.65%) Apple
2 3 (17.65%) VMware
3 2 (11.76%) Citrix
3 2 (11.76%) Google
4 1 (5.88%) CA
4 1 (5.88%) CommVault
4 1 (5.88%) Gemalto
4 1 (5.88%) Oracle