Customer Experience Contracts in Southampton

Customer Experience (CX)
Hampshire > Southampton

The following table provides summary statistics for contract job vacancies advertised in Southampton with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 23 - 39
Rank change year-on-year - - -19
Contract jobs citing Customer Experience 2 0 6
As % of all contract jobs advertised in Southampton 1.18% - 1.86%
As % of the Processes & Methodologies category 1.96% - 2.06%
Number of daily rates quoted 2 0 0
10th Percentile £391 - -
25th Percentile £434 - -
Median daily rate (50th Percentile) £513 - -
75th Percentile £584 - -
90th Percentile £624 - -
Hampshire median daily rate £375 £625 £650
% change year-on-year -40.00% -3.85% +18.18%

All Process and Methodology Skills
Southampton

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Southampton with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 102 121 291
As % of all contract IT jobs advertised in Southampton 60.36% 78.57% 90.09%
Number of daily rates quoted 68 83 190
10th Percentile £300 £240 £250
25th Percentile £413 £396 £353
Median daily rate (50th Percentile) £575 £515 £449
Median % change year-on-year +11.65% +14.76% +9.45%
75th Percentile £650 £595 £538
90th Percentile £713 £663 £626
Hampshire median daily rate £580 £525 £500
% change year-on-year +10.52% +5.00% +8.11%
Number of hourly rates quoted 10 5 9
10th Percentile £13.13 £21.99 £16.25
25th Percentile £66.88 £23.15 £16.41
Median hourly rate £80.00 £36.00 £17.64
Median % change year-on-year +122.22% +104.08% +27.00%
75th Percentile - £43.50 £23.75
90th Percentile - £52.65 £36.67
Hampshire median hourly rate £57.35 £53.00 £24.79
% change year-on-year +8.21% +113.80% -23.72%

Customer Experience
Job Vacancy Trend in Southampton

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Southampton.

Job vacancy trend for Customer Experience in Southampton

Customer Experience
Contractor Daily Rate Trend in Southampton

3-month moving average daily rate quoted in jobs citing Customer Experience in Southampton.

Daily rate trend for Customer Experience in Southampton

Customer Experience
Daily Rate Histogram in Southampton

Daily rate distribution for jobs citing Customer Experience in Southampton over the 6 months to 29 April 2024.

Daily rate histogram for Customer Experience in Southampton

Customer Experience
Contractor Hourly Rate Trend in Southampton

3-month moving average hourly rates quoted in jobs citing Customer Experience in Southampton.

Hourly rate trend for Customer Experience in Southampton

Customer Experience
Co-occurring Skills and Capabilities in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) MS Visio
General
1 1 (50.00%) Public Sector
1 1 (50.00%) Retail
1 1 (50.00%) Social Skills
Job Titles
1 2 (100.00%) Lead
2 1 (50.00%) Project Leader
Miscellaneous
1 1 (50.00%) Driving Licence
Processes & Methodologies
1 1 (50.00%) Agile
1 1 (50.00%) B2C
1 1 (50.00%) Digital Transformation Programme
1 1 (50.00%) ITIL
1 1 (50.00%) Process Improvement
1 1 (50.00%) Service Delivery
1 1 (50.00%) Stakeholder Engagement
1 1 (50.00%) Target Operating Model
1 1 (50.00%) Technical Leadership
1 1 (50.00%) Waterfall
1 1 (50.00%) Workshop Facilitation
Vendors
1 1 (50.00%) ServiceNow