Period
to 18 February 2018

The following table provides summary statistics for contract job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hampshire > Southampton
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 36 10 29
Rank change year-on-year -26 +19 +36
Contract jobs citing Service Management 9 43 34
As % of all contract IT jobs advertised in Southampton 2.04% 8.38% 5.62%
As % of the Processes & Methodologies category 2.59% 10.83% 7.23%
Number of daily rates quoted 9 18 22
Southampton median daily rate £500 £396 £319
Median daily rate % change year-on-year +26.18% +24.31% -17.74%
10th Percentile £317 £303 £101
90th Percentile £538 £579 £388
Hampshire median daily rate £475 £475 £375
% change year-on-year - +26.67% -
Number of hourly rates quoted 0 6 11
Southampton median hourly rate - £13.25 £13.50
Median hourly rate % change year-on-year - -1.85% +8.00%
Hampshire median hourly rate £15.33 £13.10 £13.50
% change year-on-year +17.02% -2.96% +12.50%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Southampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Southampton
Contract vacancies with a requirement for process or methodology skills 348 397 470
As % of all contract IT jobs advertised in Southampton 78.73% 77.39% 77.69%
Number of daily rates quoted 229 254 313
Southampton median daily rate £405 £425 £363
Median daily rate % change year-on-year -4.71% +17.24% -3.33%
10th Percentile £309 £213 £230
90th Percentile £575 £613 £550
Hampshire median daily rate £400 £415 £380
% change year-on-year -3.61% +9.21% +4.11%
Number of hourly rates quoted 14 26 40
Southampton median hourly rate £45.00 £14.50 £25.44
Median hourly rate % change year-on-year +210.34% -43.00% +83.35%
10th Percentile £42.00 £11.01 £13.00
90th Percentile £51.11 £41.75 £47.50
Hampshire median hourly rate £30.00 £28.00 £35.00
% change year-on-year +7.14% -20.00% +53.42%

Service Management
Job Vacancy Trend in Southampton

Job postings citing Service Management as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Service Management in Southampton

Service Management
Contractor Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Southampton.

Contractor daily rate trend for Service Management in Southampton

Service Management
Contractor Daily Rate Histogram in Southampton

The daily rate distribution of IT jobs citing Service Management in Southampton over the 6 months to 18 February 2018.

Contractor daily rate histogram for Service Management in Southampton

Service Management
Contractor Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Southampton.

Contractor hourly rate trend for Service Management in Southampton

For the 6 months to 18 February 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Southampton region with a requirement for Service Management.

1 3 (33.33%) ITIL
1 3 (33.33%) Active Directory
1 3 (33.33%) Microsoft Azure
1 3 (33.33%) Amazon AWS
1 3 (33.33%) Service Design
2 2 (22.22%) Git (software)
2 2 (22.22%) Docker
2 2 (22.22%) DevOps
2 2 (22.22%) AWS Certification
2 2 (22.22%) PaaS
2 2 (22.22%) Node.js
2 2 (22.22%) IaaS
2 2 (22.22%) Jenkins
2 2 (22.22%) ServiceNow
2 2 (22.22%) SC Cleared
2 2 (22.22%) Security Cleared
2 2 (22.22%) Enterprise Architecture
2 2 (22.22%) C#
2 2 (22.22%) .NET
2 2 (22.22%) Oracle
2 2 (22.22%) ITSM
2 2 (22.22%) Scrum
2 2 (22.22%) Agile Software Development
2 2 (22.22%) Retail
3 1 (11.11%) Dynamics CRM
3 1 (11.11%) VMware
3 1 (11.11%) Risk Assessment
3 1 (11.11%) Information Security
3 1 (11.11%) Information Security Management
3 1 (11.11%) Security Management

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) IIS
1 1 (11.11%) SharePoint
Business Applications
1 1 (11.11%) Dynamics CRM
Cloud Services
1 3 (33.33%) Amazon AWS
1 3 (33.33%) Microsoft Azure
2 2 (22.22%) IaaS
2 2 (22.22%) PaaS
Communications & Networking
1 1 (11.11%) Network Security
1 1 (11.11%) SMS
Database & Business Intelligence
1 1 (11.11%) Oracle Database
Development Applications
1 2 (22.22%) Git (software)
1 2 (22.22%) Jenkins
General
1 2 (22.22%) Retail
2 1 (11.11%) Finance
Job Titles
1 3 (33.33%) Service Design Manager
1 3 (33.33%) Service Manager
2 2 (22.22%) Analyst
2 2 (22.22%) Consultant
2 2 (22.22%) DevOps Manager
2 2 (22.22%) Service Transition Manager
2 2 (22.22%) Transition Manager
3 1 (11.11%) Applications Support
3 1 (11.11%) Applications Support Analyst
3 1 (11.11%) Security Analyst
3 1 (11.11%) Service Desk Consultant
3 1 (11.11%) SQL Analyst
3 1 (11.11%) SQL Support Analyst
3 1 (11.11%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
1 2 (22.22%) Node.js
Miscellaneous
1 1 (11.11%) Client/Server
1 1 (11.11%) Data Protection Act
1 1 (11.11%) Management Information System
1 1 (11.11%) Security Operations Centre
Operating Systems
1 1 (11.11%) Linux
1 1 (11.11%) Windows
Processes & Methodologies
1 3 (33.33%) ITIL
1 3 (33.33%) Service Design
2 2 (22.22%) Agile Software Development
2 2 (22.22%) DevOps
2 2 (22.22%) Enterprise Architecture
2 2 (22.22%) ITSM
2 2 (22.22%) Scrum
3 1 (11.11%) Change Management
3 1 (11.11%) Cybersecurity
3 1 (11.11%) Data Protection
3 1 (11.11%) Information Security
3 1 (11.11%) Information Security Management
3 1 (11.11%) Migration
3 1 (11.11%) Release Management
3 1 (11.11%) Risk Assessment
3 1 (11.11%) Security Management
3 1 (11.11%) Security Operations
3 1 (11.11%) Security Patching
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Vulnerability Management
Programming Languages
1 2 (22.22%) C#
2 1 (11.11%) SQL
Qualifications
1 2 (22.22%) AWS Certification
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
2 1 (11.11%) CISM
2 1 (11.11%) CISSP
2 1 (11.11%) SSCP
Quality Assurance & Compliance
1 1 (11.11%) Cyber Essentials
1 1 (11.11%) GDPR
1 1 (11.11%) ISO/IEC 27001
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) Docker
3 1 (11.11%) VMware Infrastructure
Vendors
1 2 (22.22%) Oracle
1 2 (22.22%) ServiceNow
2 1 (11.11%) Microsoft
2 1 (11.11%) VMware