The following table provides summary statistics for contract job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hampshire / Southampton
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 23 20 51
Rank change year-on-year -3 +31  
Contract jobs citing Service Management 13 18 4
As % of all contract IT jobs advertised in Southampton 5.02% 6.36% 0.93%
As % of the Processes & Methodologies category 6.37% 8.70% 1.15%
Number of daily rates quoted 8 7 2
Median daily rate £450 £150 £257
Median daily rate % change year-on-year +200.00% -41.63%  
UK excluding London median daily rate £405 £395 £355
% change year-on-year +2.53% +11.26%  
Number of hourly rates quoted 0 10 2
Median hourly rate - £15.00 £12.50
Median hourly rate % change year-on-year - +20.00%  
UK excluding London median hourly rate £15.95 £14.00 £13.35
% change year-on-year +13.92% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Southampton with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Southampton
Contract job vacancies with a requirement for process and methodology skills 204 207 349
As % of all contract IT job vacancies advertised in Southampton 78.76% 73.14% 81.35%
Number of daily rates quoted 126 135 242
Median daily rate £450 £375 £393
Median daily rate % change year-on-year +20.00% -4.45%  
90% offered a daily rate of more than £305 £259 £300
10% offered a daily rate of more than £850 £575 £550
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 2 18 10
Median hourly rate £42.50 £15.00 £12.50
Median hourly rate % change year-on-year +183.33% +20.00%  
UK excluding London median hourly rate £36.00 £38.50 £30.20
% change year-on-year -6.49% +27.48%  

Service Management
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Southampton

Service Management
Contractor Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Southampton.

Contractor daily rate trend for Service Management in Southampton

Service Management
Contractor Daily Rate Histogram in Southampton

The daily rate distribution of IT jobs citing Service Management in Southampton over the 3 months to 28 March 2017.

Contractor daily rate histogram for Service Management in Southampton

Service Management
Contractor Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Southampton.

Contractor hourly rate trend for Service Management in Southampton

Service Management
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 28 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Southampton region with a requirement for Service Management.

1 31 (83.78%) ITIL
2 23 (62.16%) IaaS
3 20 (54.05%) Agile Software Development
4 19 (51.35%) PaaS
5 18 (48.65%) Scrum
6 15 (40.54%) VMware
7 14 (37.84%) Windows
7 14 (37.84%) Service Design
8 13 (35.14%) Linux
8 13 (35.14%) Cisco
8 13 (35.14%) User Stories
9 9 (24.32%) CA
10 8 (21.62%) BMC
11 7 (18.92%) SLA
11 7 (18.92%) Puppet
12 6 (16.22%) Opscode Chef
12 6 (16.22%) ITIL V3
12 6 (16.22%) High Availability
12 6 (16.22%) VMware Infrastructure
12 6 (16.22%) Knowledge Management
13 5 (13.51%) ISO/IEC 27001
13 5 (13.51%) Remedy
13 5 (13.51%) V-Model
13 5 (13.51%) Security Cleared
13 5 (13.51%) CMDB
13 5 (13.51%) Jenkins
13 5 (13.51%) Cisco Nexus
13 5 (13.51%) Converged Infrastructure
13 5 (13.51%) Data Centre
14 4 (10.81%) Analytics

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (10.81%) Remedy ITSM
Cloud Services
1 23 (62.16%) IaaS
2 19 (51.35%) PaaS
3 1 (2.70%) SaaS
Communications & Networking
1 5 (13.51%) Cisco Nexus
2 3 (8.11%) Firewall
3 1 (2.70%) LDAP
3 1 (2.70%) SAN
Development Applications
1 5 (13.51%) Jenkins
2 3 (8.11%) Git (software)
3 1 (2.70%) JIRA
3 1 (2.70%) Rational DOORS
3 1 (2.70%) Team Foundation Server
General
1 1 (2.70%) Finance
Job Titles
1 10 (27.03%) Analyst
2 9 (24.32%) Architect
3 7 (18.92%) Business Analyst
4 5 (13.51%) Service Manager
5 4 (10.81%) Service Architect
6 3 (8.11%) SC Cleared Business Analyst
6 3 (8.11%) Service Analyst
7 2 (5.41%) Consultant
7 2 (5.41%) Data Centre Engineer
7 2 (5.41%) Incident and Problem Manager
7 2 (5.41%) Incident Manager
7 2 (5.41%) Infrastructure Architect
7 2 (5.41%) Infrastructure Engineer
7 2 (5.41%) ITIL Incident Manager
7 2 (5.41%) ITIL Manager
7 2 (5.41%) Service Desk Analyst
7 2 (5.41%) Systems Architect
7 2 (5.41%) Systems Engineer
7 2 (5.41%) Technical Analyst
7 2 (5.41%) Technical Business Analyst
Miscellaneous
1 5 (13.51%) CMDB
1 5 (13.51%) Data Centre
2 3 (8.11%) Management Information System
3 1 (2.70%) Analytical Skills
3 1 (2.70%) PKI
3 1 (2.70%) Public Cloud
3 1 (2.70%) Reference Data
Operating Systems
1 14 (37.84%) Windows
2 13 (35.14%) Linux
3 2 (5.41%) Unix
4 1 (2.70%) Windows Server
4 1 (2.70%) Windows Server 2008
4 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 31 (83.78%) ITIL
2 20 (54.05%) Agile Software Development
3 18 (48.65%) Scrum
4 14 (37.84%) Service Design
5 13 (35.14%) User Stories
6 6 (16.22%) High Availability
6 6 (16.22%) ITIL V3
6 6 (16.22%) Knowledge Management
7 5 (13.51%) Converged Infrastructure
7 5 (13.51%) V-Model
8 4 (10.81%) Analytics
8 4 (10.81%) Service Delivery
9 3 (8.11%) Data Modelling
9 3 (8.11%) ITSM
9 3 (8.11%) Penetration Testing
9 3 (8.11%) Risk Management
9 3 (8.11%) Root Cause Analysis
9 3 (8.11%) Security Hardening
9 3 (8.11%) Security Management
9 3 (8.11%) Vulnerability Management
Programming Languages
1 2 (5.41%) Ruby
Qualifications
1 5 (13.51%) Security Cleared
2 3 (8.11%) ITIL Certification
2 3 (8.11%) SC Cleared
Quality Assurance & Compliance
1 7 (18.92%) SLA
2 5 (13.51%) ISO/IEC 27001
3 1 (2.70%) COBIT
System Software
1 6 (16.22%) VMware Infrastructure
2 3 (8.11%) Active Directory
Systems Management
1 7 (18.92%) Puppet
2 6 (16.22%) Opscode Chef
3 4 (10.81%) CA Spectrum
4 3 (8.11%) Norton AntiVirus
4 3 (8.11%) Terraform
Vendors
1 15 (40.54%) VMware
2 13 (35.14%) Cisco
3 9 (24.32%) CA
4 8 (21.62%) BMC
5 5 (13.51%) Remedy
6 4 (10.81%) ServiceNow
7 3 (8.11%) ArcSight
7 3 (8.11%) CheckPoint
7 3 (8.11%) HP
7 3 (8.11%) Intel Security
7 3 (8.11%) Microsoft
7 3 (8.11%) SolarWinds
7 3 (8.11%) Splunk
7 3 (8.11%) Symantec
8 1 (2.70%) CA Agile Central
8 1 (2.70%) SAP