Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hampshire > Southampton
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 40 14 49
Rank change year-on-year -26 +35 +7
Contract jobs citing Service Management 8 44 23
As % of all contract IT jobs advertised in Southampton 1.68% 8.58% 3.33%
As % of the Processes & Methodologies category 2.34% 11.80% 4.07%
Number of daily rates quoted 7 16 15
Southampton median daily rate £425 £400 £275
Median daily rate % change year-on-year +6.25% +45.45% -26.67%
10th Percentile £337 £350 £177
90th Percentile £500 £538 £397
Hampshire median daily rate £400 £439 £368
% change year-on-year -8.83% +19.39% +4.26%
Number of hourly rates quoted 0 9 6
Southampton median hourly rate - £12.50 £13.50
Median hourly rate % change year-on-year - -7.41% +2.86%
Hampshire median hourly rate £14.00 £14.50 £13.50
% change year-on-year -3.45% +7.41% +10.20%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Southampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Southampton
Contract vacancies with a requirement for process or methodology skills 342 373 565
As % of all contract IT jobs advertised in Southampton 71.85% 72.71% 81.77%
Number of daily rates quoted 215 263 393
Southampton median daily rate £400 £400 £360
Median daily rate % change year-on-year - +11.11% -
10th Percentile £263 £217 £263
90th Percentile £575 £550 £525
Hampshire median daily rate £400 £400 £380
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 13 28 40
Southampton median hourly rate £45.00 £14.25 £26.47
Median hourly rate % change year-on-year +215.79% -46.17% +16.35%
10th Percentile £17.50 £11.44 £12.98
90th Percentile £50.49 £35.93 £47.50
Hampshire median hourly rate £40.00 £38.75 £27.50
% change year-on-year +3.23% +40.91% +18.92%

Service Management
Job Vacancy Trend in Southampton

Job postings citing Service Management as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Service Management in Southampton

Service Management
Contractor Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Southampton.

Contractor daily rate trend for Service Management in Southampton

Service Management
Contractor Daily Rate Histogram in Southampton

The daily rate distribution of IT jobs citing Service Management in Southampton over the 6 months to 23 November 2017.

Contractor daily rate histogram for Service Management in Southampton

Service Management
Contractor Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Southampton.

Contractor hourly rate trend for Service Management in Southampton

For the 6 months to 23 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Southampton region with a requirement for Service Management.

1 5 (62.50%) ITIL
2 3 (37.50%) SC Cleared
2 3 (37.50%) Security Cleared
2 3 (37.50%) ServiceNow
2 3 (37.50%) Service Design
3 2 (25.00%) ITSM
4 1 (12.50%) Data Protection Act
4 1 (12.50%) Time Management
4 1 (12.50%) Data Protection
4 1 (12.50%) Finance
4 1 (12.50%) SMS
4 1 (12.50%) SLA
4 1 (12.50%) Cisco
4 1 (12.50%) Microsoft
4 1 (12.50%) Active Directory
4 1 (12.50%) ITIL Certification
4 1 (12.50%) Configuration Management
4 1 (12.50%) Customer Requirements
4 1 (12.50%) Active Listening
4 1 (12.50%) ITIL V3
4 1 (12.50%) Retail

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (12.50%) SMS
General
1 1 (12.50%) Finance
1 1 (12.50%) Retail
Job Titles
1 4 (50.00%) Service Manager
2 3 (37.50%) Service Design Manager
3 2 (25.00%) Consultant
3 2 (25.00%) Service Transition Manager
3 2 (25.00%) Transition Manager
4 1 (12.50%) Analyst
4 1 (12.50%) Configuration Manager
4 1 (12.50%) Incident Manager
4 1 (12.50%) Major Incident Manager
4 1 (12.50%) Service Analyst
4 1 (12.50%) Service Desk Analyst
4 1 (12.50%) Service Desk Consultant
Miscellaneous
1 1 (12.50%) Data Protection Act
Processes & Methodologies
1 5 (62.50%) ITIL
2 3 (37.50%) Service Design
3 2 (25.00%) ITSM
4 1 (12.50%) Active Listening
4 1 (12.50%) Configuration Management
4 1 (12.50%) Customer Requirements
4 1 (12.50%) Data Protection
4 1 (12.50%) ITIL V3
4 1 (12.50%) Time Management
Qualifications
1 3 (37.50%) SC Cleared
1 3 (37.50%) Security Cleared
2 1 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 3 (37.50%) ServiceNow
2 1 (12.50%) Cisco
2 1 (12.50%) Microsoft