The following table provides summary statistics for contract job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hampshire / Southampton
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 23 21 28
Rank change year-on-year -2 +7  
Contract jobs citing Service Management 3 10 20
As % of all contract IT jobs advertised in Southampton 1.51% 4.59% 5.49%
As % of the Processes & Methodologies category 2.11% 6.10% 6.43%
Number of daily rates quoted 2 1 10
Median daily rate £368 £294 £435
Median daily rate % change year-on-year +25.21% -32.52%  
90% offered a daily rate of more than £322 £294 £375
10% offered a daily rate of more than £414 £294 £555
UK excluding London median daily rate £400 £402 £375
% change year-on-year -0.37% +7.06%  
Number of hourly rates quoted 0 6 7
Median hourly rate - £13.75 £12.50
Median hourly rate % change year-on-year - +10.00%  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Southampton with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Southampton
Contract job vacancies with a requirement for process and methodology skills 142 164 311
As % of all contract IT job vacancies advertised in Southampton 71.36% 75.23% 85.44%
Number of daily rates quoted 85 99 233
Median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.66%  
90% offered a daily rate of more than £275 £263 £280
10% offered a daily rate of more than £600 £525 £475
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 9 11 14
Median hourly rate £13.40 £13.50 £12.50
Median hourly rate % change year-on-year -0.74% +8.00%  
90% offered a hourly rate of more than £11.57 £12.50 £12.35
10% offered a hourly rate of more than £20.00 £33.60 £40.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Management
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Southampton

Service Management
Contractor Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Southampton.

Contractor daily rate trend for Service Management in Southampton

Service Management
Contractor Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Southampton.

Contractor hourly rate trend for Service Management in Southampton

For the 6 months to 24 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Southampton region with a requirement for Service Management.

1 15 (93.75%) ITIL
2 8 (50.00%) Service Design
3 6 (37.50%) IaaS
3 6 (37.50%) Cisco
3 6 (37.50%) Scrum
3 6 (37.50%) Agile Software Development
4 5 (31.25%) ISO/IEC 27001
4 5 (31.25%) V-Model
4 5 (31.25%) PaaS
4 5 (31.25%) Cisco Nexus
4 5 (31.25%) Converged Infrastructure
4 5 (31.25%) Data Centre
5 4 (25.00%) ITIL V3
5 4 (25.00%) High Availability
5 4 (25.00%) Test Automation
5 4 (25.00%) Service Delivery
6 3 (18.75%) ITIL Certification
6 3 (18.75%) Data Protection
7 2 (12.50%) Incident Management
7 2 (12.50%) ServiceNow
7 2 (12.50%) Microsoft
7 2 (12.50%) SLA
7 2 (12.50%) Change Management
8 1 (6.25%) VMware
8 1 (6.25%) Business Analysis
8 1 (6.25%) Knowledge Management
8 1 (6.25%) ITSM
8 1 (6.25%) Finance
8 1 (6.25%) Advertising
8 1 (6.25%) SAP

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Exchange Server 2010
1 1 (6.25%) MS Exchange
1 1 (6.25%) Skype for Business
Cloud Services
1 6 (37.50%) IaaS
2 5 (31.25%) PaaS
3 1 (6.25%) Office 365
3 1 (6.25%) SaaS
Communications & Networking
1 5 (31.25%) Cisco Nexus
2 1 (6.25%) SAN
2 1 (6.25%) Skype
2 1 (6.25%) Unified Communications
General
1 1 (6.25%) Advertising
1 1 (6.25%) Finance
Job Titles
1 6 (37.50%) Architect
2 3 (18.75%) Service Architect
2 3 (18.75%) Service Manager
3 2 (12.50%) Analyst
3 2 (12.50%) Consultant
3 2 (12.50%) Data Centre Architect
3 2 (12.50%) Data Centre Engineer
3 2 (12.50%) Data Centre Infrastructure Engineer
3 2 (12.50%) Incident and Problem Manager
3 2 (12.50%) Incident Manager
3 2 (12.50%) Infrastructure Architect
3 2 (12.50%) Infrastructure Engineer
3 2 (12.50%) ITIL Incident Manager
3 2 (12.50%) ITIL Manager
3 2 (12.50%) ITIL Service Manager
3 2 (12.50%) Systems Architect
3 2 (12.50%) Systems Engineer
4 1 (6.25%) Configuration Manager
4 1 (6.25%) Service Analyst
4 1 (6.25%) Solutions Architect
Miscellaneous
1 5 (31.25%) Data Centre
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Data Protection Act
2 1 (6.25%) Reference Data
Operating Systems
1 1 (6.25%) Linux
1 1 (6.25%) Unix
1 1 (6.25%) Windows
1 1 (6.25%) Windows Server
1 1 (6.25%) Windows Server 2008
1 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 15 (93.75%) ITIL
2 8 (50.00%) Service Design
3 6 (37.50%) Agile Software Development
3 6 (37.50%) Scrum
4 5 (31.25%) Converged Infrastructure
4 5 (31.25%) V-Model
5 4 (25.00%) High Availability
5 4 (25.00%) ITIL V3
5 4 (25.00%) Service Delivery
5 4 (25.00%) Test Automation
6 3 (18.75%) Data Protection
7 2 (12.50%) Change Management
7 2 (12.50%) Incident Management
8 1 (6.25%) Business Analysis
8 1 (6.25%) CRM
8 1 (6.25%) Data Modelling
8 1 (6.25%) ITSM
8 1 (6.25%) Kanban
8 1 (6.25%) Knowledge Management
8 1 (6.25%) Time Management
Qualifications
1 3 (18.75%) ITIL Certification
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 5 (31.25%) ISO/IEC 27001
2 2 (12.50%) SLA
3 1 (6.25%) COBIT
System Software
1 1 (6.25%) Active Directory
Vendors
1 6 (37.50%) Cisco
2 2 (12.50%) Microsoft
2 2 (12.50%) ServiceNow
3 1 (6.25%) Polycom
3 1 (6.25%) SAP
3 1 (6.25%) VMware