Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Hampshire
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 35 19 51
Rank change year-on-year -16 +32 +21
Contract jobs citing Service Management 166 271 173
As % of all contract IT jobs advertised in Hampshire 4.78% 7.54% 4.14%
As % of the Processes & Methodologies category 5.96% 9.41% 5.02%
Number of daily rates quoted 116 180 88
Hampshire median daily rate £433 £488 £375
Median daily rate % change year-on-year -11.28% +30.00% +4.17%
10th Percentile £300 £325 £251
90th Percentile £538 £638 £629
South East median daily rate £420 £450 £409
% change year-on-year -6.67% +10.02% +13.61%
Number of hourly rates quoted 1 14 16
Hampshire median hourly rate £16.16 £13.10 £13.50
Median hourly rate % change year-on-year +23.36% -2.96% +8.00%
South East median hourly rate £14.50 £14.00 £14.00
% change year-on-year +3.57% - -6.67%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 2,784 2,881 3,446
As % of all contract IT jobs advertised in Hampshire 80.12% 80.12% 82.52%
Number of daily rates quoted 1,685 1,862 2,123
Hampshire median daily rate £400 £400 £385
Median daily rate % change year-on-year - +3.90% +6.21%
10th Percentile £243 £256 £263
90th Percentile £550 £575 £525
South East median daily rate £425 £410 £400
% change year-on-year +3.66% +2.50% +6.67%
Number of hourly rates quoted 100 141 179
Hampshire median hourly rate £34.50 £32.50 £35.00
Median hourly rate % change year-on-year +6.15% -7.14% +66.67%
10th Percentile £10.40 £12.50 £12.50
90th Percentile £49.40 £55.50 £51.25
South East median hourly rate £25.00 £24.09 £30.00
% change year-on-year +3.78% -19.70% +62.16%

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hampshire.

Contractor daily rate trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 19 January 2018.

Contractor daily rate histogram for Service Management in Hampshire

Service Management
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Hampshire.

Contractor hourly rate trend for Service Management in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham -8 36 £525 -8.70% 1
Winchester +15 24 £450 +36.36% 3
Basingstoke -23 12 £400 +11.11% 5
Hook +4 10 £372 -9.27%
Havant +3 9 - -
Southampton -27 9 £500 +25.00% 4
Farnborough +2 4 £172 -57.00% 1
Portsmouth -9 4 £400 -22.89%
Eastleigh 0 2 - - 5
Lyndhurst - 1 - -
Andover - 1 £165 -
Service Management
South East

For the 6 months to 19 January 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hampshire region with a requirement for Service Management.

1 94 (56.63%) ITIL
2 45 (27.11%) Windows
3 42 (25.30%) Security Cleared
4 34 (20.48%) SC Cleared
5 28 (16.87%) Telecoms
6 26 (15.66%) VMware
6 26 (15.66%) Collaborative Working
7 25 (15.06%) Remedy
7 25 (15.06%) Agile Software Development
8 24 (14.46%) ITSM
8 24 (14.46%) IaaS
9 22 (13.25%) ServiceNow
10 21 (12.65%) Service Design
10 21 (12.65%) Linux
10 21 (12.65%) Microsoft
10 21 (12.65%) PaaS
11 20 (12.05%) Puppet
11 20 (12.05%) Active Directory
11 20 (12.05%) DevOps
12 19 (11.45%) Jenkins
12 19 (11.45%) Remedy ITSM
13 18 (10.84%) Configuration Management
13 18 (10.84%) Project Management
14 17 (10.24%) Stakeholder Management
14 17 (10.24%) Service Delivery
14 17 (10.24%) Git (software)
15 16 (9.64%) ITIL V3
15 16 (9.64%) Analytics
16 15 (9.04%) Continuous Integration
16 15 (9.04%) Scrum

Service Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.81%) IBM Notes
1 3 (1.81%) WebSphere
2 2 (1.20%) Apache Solr
3 1 (0.60%) Elasticsearch
3 1 (0.60%) Exchange Server 2010
3 1 (0.60%) MS Exchange
3 1 (0.60%) Skype for Business
Applications
1 11 (6.63%) Microsoft Office
2 4 (2.41%) Microsoft Excel
3 2 (1.20%) MS Visio
3 2 (1.20%) SPSS
4 1 (0.60%) InfoPath
4 1 (0.60%) Microsoft Project
Business Applications
1 19 (11.45%) Remedy ITSM
Cloud Services
1 24 (14.46%) IaaS
2 21 (12.65%) PaaS
3 13 (7.83%) Office 365
4 5 (3.01%) Amazon AWS
4 5 (3.01%) Microsoft Azure
Communications & Networking
1 8 (4.82%) Internet
2 7 (4.22%) SAN
3 5 (3.01%) Broadband
4 4 (2.41%) DHCP
4 4 (2.41%) DNS
5 3 (1.81%) ATM
5 3 (1.81%) Cisco Nexus
5 3 (1.81%) Firewall
5 3 (1.81%) Intranet
6 2 (1.20%) NAS
6 2 (1.20%) Remote Desktop
7 1 (0.60%) LTE
7 1 (0.60%) MVNO
7 1 (0.60%) Network Security
7 1 (0.60%) Skype
7 1 (0.60%) SMS
7 1 (0.60%) SNMP
7 1 (0.60%) Unified Communications
7 1 (0.60%) Wireless
Database & Business Intelligence
1 6 (3.61%) QlikView
2 4 (2.41%) DB2
3 2 (1.20%) Hadoop
3 2 (1.20%) IBM BigInsights
3 2 (1.20%) Neo4j
Development Applications
1 19 (11.45%) Jenkins
2 17 (10.24%) Git (software)
3 1 (0.60%) JIRA
3 1 (0.60%) JMeter
3 1 (0.60%) LoadRunner
3 1 (0.60%) Rational DOORS
3 1 (0.60%) Selenium
General
1 28 (16.87%) Telecoms
2 8 (4.82%) Finance
2 8 (4.82%) Retail
3 3 (1.81%) Billing
4 2 (1.20%) Aerospace
4 2 (1.20%) Marketing
5 1 (0.60%) Electronics
5 1 (0.60%) Legal
5 1 (0.60%) Manufacturing
Job Titles
1 37 (22.29%) Analyst
2 21 (12.65%) Service Analyst
2 21 (12.65%) Service Manager
3 15 (9.04%) Architect
4 13 (7.83%) Service Desk Analyst
5 10 (6.02%) Service Transition Manager
5 10 (6.02%) Transition Manager
6 8 (4.82%) IT Analyst
7 7 (4.22%) Business Analyst
7 7 (4.22%) Developer
7 7 (4.22%) Environment And Release Manager
7 7 (4.22%) Environment Manager
7 7 (4.22%) Release Manager
7 7 (4.22%) SAP Developer
8 6 (3.61%) Delivery Manager
8 6 (3.61%) Services Delivery Manager
8 6 (3.61%) Telecoms Analyst
9 5 (3.01%) Consultant
9 5 (3.01%) Operations Analyst
10 4 (2.41%) Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (3.61%) REST
2 5 (3.01%) SAML
2 5 (3.01%) XML
3 2 (1.20%) .NET
3 2 (1.20%) ActiveMQ
3 2 (1.20%) Node.js
4 1 (0.60%) Elastic Stack
4 1 (0.60%) HTML
4 1 (0.60%) IBM Integration Bus
Miscellaneous
1 13 (7.83%) CMDB
1 13 (7.83%) Management Information System
2 8 (4.82%) Analytical Skills
3 6 (3.61%) Mobile App
4 5 (3.01%) Data Centre
4 5 (3.01%) Digital TV
4 5 (3.01%) Greenfield Project
4 5 (3.01%) Social Media
5 3 (1.81%) Computer Science
5 3 (1.81%) User Experience
6 2 (1.20%) Smartphone
6 2 (1.20%) Virtual Team
7 1 (0.60%) BYOD
7 1 (0.60%) Data Protection Act
7 1 (0.60%) Enterprise Software
7 1 (0.60%) Reference Data
7 1 (0.60%) Security Operations Centre
7 1 (0.60%) Smart Meter
Operating Systems
1 45 (27.11%) Windows
2 21 (12.65%) Linux
3 12 (7.23%) Windows 10
4 10 (6.02%) Windows XP
5 7 (4.22%) Windows 7
6 5 (3.01%) Apple iOS
7 4 (2.41%) Windows Server
8 2 (1.20%) Windows Server 2012
9 1 (0.60%) Android
9 1 (0.60%) Unix
Processes & Methodologies
1 94 (56.63%) ITIL
2 26 (15.66%) Collaborative Working
3 25 (15.06%) Agile Software Development
4 24 (14.46%) ITSM
5 21 (12.65%) Service Design
6 20 (12.05%) DevOps
7 18 (10.84%) Configuration Management
7 18 (10.84%) Project Management
8 17 (10.24%) Service Delivery
8 17 (10.24%) Stakeholder Management
9 16 (9.64%) Analytics
9 16 (9.64%) ITIL V3
10 15 (9.04%) Continuous Integration
10 15 (9.04%) Scrum
11 13 (7.83%) Incident Management
12 12 (7.23%) User Stories
13 10 (6.02%) Acceptance Criteria
13 10 (6.02%) Data Modelling
14 9 (5.42%) Business Intelligence
14 9 (5.42%) CRM
Programming Languages
1 4 (2.41%) Ruby
2 2 (1.20%) C#
2 2 (1.20%) Python
2 2 (1.20%) SQL
3 1 (0.60%) JavaScript
Qualifications
1 42 (25.30%) Security Cleared
2 34 (20.48%) SC Cleared
3 4 (2.41%) A+ Certification
4 3 (1.81%) Degree
4 3 (1.81%) ITIL Foundation Certificate
4 3 (1.81%) MCSE
4 3 (1.81%) Microsoft Certification
5 2 (1.20%) AWS Certification
5 2 (1.20%) ISEB
6 1 (0.60%) BPSS Clearance
6 1 (0.60%) CISM
6 1 (0.60%) CISSP
6 1 (0.60%) DV Cleared
6 1 (0.60%) MCP
6 1 (0.60%) SSCP
Quality Assurance & Compliance
1 8 (4.82%) ISO/IEC 27001
2 6 (3.61%) SLA
3 4 (2.41%) ISO 9001
3 4 (2.41%) ISO/IEC 20000
4 3 (1.81%) ISO/IEC 15288
5 2 (1.20%) GDPR
6 1 (0.60%) Cyber Essentials
6 1 (0.60%) Disclosure Scotland
6 1 (0.60%) PMO
6 1 (0.60%) QA
System Software
1 20 (12.05%) Active Directory
2 5 (3.01%) VMware Infrastructure
3 3 (1.81%) Microsoft App-V
4 2 (1.20%) Docker
4 2 (1.20%) Virtual Desktop
4 2 (1.20%) VMware ESXi
Systems Management
1 20 (12.05%) Puppet
2 11 (6.63%) Netcool
3 5 (3.01%) MOM
4 4 (2.41%) Opscode Chef
5 2 (1.20%) HP Quality Center
5 2 (1.20%) SCCM
5 2 (1.20%) Tivoli
5 2 (1.20%) Tivoli Monitoring
5 2 (1.20%) vCenter Server
5 2 (1.20%) ZABBIX
6 1 (0.60%) AirWatch
6 1 (0.60%) Ansible
6 1 (0.60%) Norton AntiVirus
Vendors
1 26 (15.66%) VMware
2 25 (15.06%) Remedy
3 22 (13.25%) ServiceNow
4 21 (12.65%) Microsoft
5 15 (9.04%) IBM
6 13 (7.83%) BMC
7 10 (6.02%) Cisco
8 8 (4.82%) SAP
9 6 (3.61%) CA
9 6 (3.61%) Citrix
10 5 (3.01%) HP
11 3 (1.81%) Lotus
11 3 (1.81%) Oracle
12 2 (1.20%) Cognos
12 2 (1.20%) EMC
12 2 (1.20%) ILOG
12 2 (1.20%) Red Hat
12 2 (1.20%) SolarWinds
13 1 (0.60%) ArcSight
13 1 (0.60%) Splunk