Period
to 21 September 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Hampshire
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 62 39 30
Rank change year-on-year -23 -9 +41
Contract jobs citing Service Management 132 155 237
As % of all contract IT jobs advertised in Hampshire 3.57% 4.34% 6.06%
As % of the Processes & Methodologies category 4.28% 5.26% 7.38%
Number of daily rates quoted 74 105 164
Hampshire median daily rate £481 £388 £436
Median daily rate % change year-on-year +24.19% -11.17% +20.84%
10th Percentile £342 £295 £305
90th Percentile £634 £500 £613
South East median daily rate £425 £400 £411
% change year-on-year +6.25% -2.68% +9.60%
Number of hourly rates quoted 8 3 16
Hampshire median hourly rate £20.00 £14.00 £15.00
Median hourly rate % change year-on-year +42.86% -6.67% +20.00%
10th Percentile £13.50 £12.80 £12.50
90th Percentile £28.70 £17.41 £59.31
South East median hourly rate £16.00 £18.26 £15.00
% change year-on-year -12.38% +21.73% +7.14%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,085 2,946 3,213
As % of all contract IT jobs advertised in Hampshire 83.47% 82.41% 82.09%
Number of daily rates quoted 1,853 1,784 2,035
Hampshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £294 £250 £256
90th Percentile £575 £539 £548
South East median daily rate £435 £414 £400
% change year-on-year +5.07% +3.50% +3.23%
Number of hourly rates quoted 152 138 177
Hampshire median hourly rate £35.00 £35.00 £38.75
Median hourly rate % change year-on-year - -9.68% +63.16%
10th Percentile £12.50 £10.50 £12.50
90th Percentile £54.13 £47.68 £57.50
South East median hourly rate £25.00 £20.00 £22.50
% change year-on-year +25.01% -11.11% -

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hampshire.

Contractor daily rate trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 21 September 2018.

Contractor daily rate histogram for Service Management in Hampshire

Service Management
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Hampshire.

Contractor hourly rate trend for Service Management in Hampshire

Service Management
Contractor Hourly Rate Histogram in Hampshire

The hourly rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 21 September 2018.

Contractor hourly rate histogram for Service Management in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +1 30 £375 +15.38% 8
Hook +2 20 £413 +4.43%
Fareham +7 17 £488 -7.14% 1
Portsmouth -20 6 £550 +10.00% 3
Southampton -30 6 £418 +8.44% 4
Winchester -14 4 £213 -41.38% 1
Havant - 4 - -
Farnborough -17 2 - - 4
Service Management
South East

For the 6 months to 21 September 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for Service Management.

1 95 (71.97%) ITIL
2 48 (36.36%) Security Cleared
3 42 (31.82%) Windows
4 41 (31.06%) VMware
5 32 (24.24%) ITSM
6 31 (23.48%) SC Cleared
7 29 (21.97%) Linux
8 27 (20.45%) ServiceNow
9 25 (18.94%) DevOps
9 25 (18.94%) Telecoms
10 24 (18.18%) Puppet
11 23 (17.42%) Microsoft
12 22 (16.67%) Remedy
12 22 (16.67%) IaaS
12 22 (16.67%) Collaborative Working
13 21 (15.91%) Service Delivery
14 20 (15.15%) PaaS
14 20 (15.15%) Jenkins
15 19 (14.39%) Lean Six Sigma
15 19 (14.39%) Workflow
15 19 (14.39%) Six Sigma
15 19 (14.39%) Cisco
16 18 (13.64%) Configuration Management
16 18 (13.64%) Windows Server
17 16 (12.12%) User Stories
17 16 (12.12%) Windows Server 2012
17 16 (12.12%) Agile Software Development
18 15 (11.36%) Remedy ITSM
18 15 (11.36%) VMware Infrastructure
18 15 (11.36%) Scrum

Service Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.55%) SharePoint
2 5 (3.79%) IIS
2 5 (3.79%) SharePoint Server
3 3 (2.27%) BizTalk Server
3 3 (2.27%) MS Exchange
4 1 (0.76%) Apache
4 1 (0.76%) Apache Spark
4 1 (0.76%) CMS
4 1 (0.76%) Elasticsearch
4 1 (0.76%) Exchange Server 2013
4 1 (0.76%) Jupyter
4 1 (0.76%) SharePoint 2010
4 1 (0.76%) SharePoint 2013
4 1 (0.76%) Skype for Business
Applications
1 14 (10.61%) Microsoft Office
2 2 (1.52%) Microsoft Excel
2 2 (1.52%) MS Visio
Business Applications
1 15 (11.36%) Remedy ITSM
2 1 (0.76%) Dynamics CRM
2 1 (0.76%) Remedy AR System
Cloud Services
1 22 (16.67%) IaaS
2 20 (15.15%) PaaS
3 3 (2.27%) Amazon AWS
3 3 (2.27%) Microsoft Azure
3 3 (2.27%) SaaS
Communications & Networking
1 12 (9.09%) SAN
2 11 (8.33%) Broadband
2 11 (8.33%) Internet
2 11 (8.33%) LAN
3 8 (6.06%) WAN
4 7 (5.30%) Firewall
5 4 (3.03%) MPLS
5 4 (3.03%) MVNO
6 2 (1.52%) TCP/IP
7 1 (0.76%) BGP
7 1 (0.76%) Cisco IOS
7 1 (0.76%) DHCP
7 1 (0.76%) DNS
7 1 (0.76%) DOCSIS
7 1 (0.76%) Ethernet
7 1 (0.76%) IOS XR
7 1 (0.76%) Multicast
7 1 (0.76%) NX-OS
7 1 (0.76%) OSPF
7 1 (0.76%) Skype
Database & Business Intelligence
1 7 (5.30%) SQL Server
2 6 (4.55%) SQL Server 2012
3 3 (2.27%) Oracle ODI
4 2 (1.52%) MySQL
4 2 (1.52%) Oracle Database
4 2 (1.52%) Oracle Reports
4 2 (1.52%) Relational Database
5 1 (0.76%) Big Data
5 1 (0.76%) Hadoop
5 1 (0.76%) Oracle Database 12c
5 1 (0.76%) SQL Server 2005
5 1 (0.76%) SQL Server 2008
Development Applications
1 20 (15.15%) Jenkins
2 11 (8.33%) Git (software)
3 1 (0.76%) JIRA
3 1 (0.76%) MSI
3 1 (0.76%) Toad
General
1 25 (18.94%) Telecoms
2 5 (3.79%) Aerospace
2 5 (3.79%) Finance
3 4 (3.03%) Billing
4 2 (1.52%) Legal
5 1 (0.76%) Retail
Job Titles
1 25 (18.94%) Architect
2 24 (18.18%) Analyst
3 13 (9.85%) Service Manager
4 10 (7.58%) Business Analyst
4 10 (7.58%) Service Transition Manager
4 10 (7.58%) Transition Manager
5 8 (6.06%) Service Analyst
6 7 (5.30%) 2nd Line Engineer
6 7 (5.30%) Automation Engineer
7 6 (4.55%) Support Engineer
8 5 (3.79%) 2nd Line Support
8 5 (3.79%) Service Management Analyst
8 5 (3.79%) Windows Engineer
9 4 (3.03%) 1st Line Support
9 4 (3.03%) 2nd Line Support Engineer
9 4 (3.03%) Network Engineer
9 4 (3.03%) Project Manager
9 4 (3.03%) Security Analyst
10 3 (2.27%) Solutions Architect
10 3 (2.27%) Technical Architect
Libraries, Frameworks & Software Standards
1 11 (8.33%) SOAP
2 6 (4.55%) REST
2 6 (4.55%) Web Services
3 5 (3.79%) RESTful
3 5 (3.79%) Web Services Management
4 3 (2.27%) Middleware
5 1 (0.76%) Ajax
5 1 (0.76%) CSS
5 1 (0.76%) Elastic Stack
5 1 (0.76%) HTML
5 1 (0.76%) LDAP
5 1 (0.76%) Natural Language Processing
5 1 (0.76%) Software Packaging
5 1 (0.76%) TensorFlow
5 1 (0.76%) XHTML
5 1 (0.76%) XML
Miscellaneous
1 11 (8.33%) Data Centre
1 11 (8.33%) Digital TV
1 11 (8.33%) Self-Motivation
2 8 (6.06%) Fat Client
2 8 (6.06%) Thin Client
3 5 (3.79%) Analytical Skills
4 4 (3.03%) Management Information System
5 3 (2.27%) CMDB
5 3 (2.27%) Public Cloud
5 3 (2.27%) Taxonomies
6 2 (1.52%) Reference Data
7 1 (0.76%) Blackberry
7 1 (0.76%) Greenfield Project
7 1 (0.76%) Private Cloud
7 1 (0.76%) TM Forum
Operating Systems
1 42 (31.82%) Windows
2 29 (21.97%) Linux
3 18 (13.64%) Windows Server
4 16 (12.12%) Windows Server 2012
5 6 (4.55%) AIX
6 4 (3.03%) Unix
7 3 (2.27%) Red Hat Enterprise Linux
7 3 (2.27%) Windows 7
7 3 (2.27%) Windows XP
8 2 (1.52%) Windows 10
9 1 (0.76%) Windows Server 2008
9 1 (0.76%) Windows Vista
Processes & Methodologies
1 95 (71.97%) ITIL
2 32 (24.24%) ITSM
3 25 (18.94%) DevOps
4 22 (16.67%) Collaborative Working
5 21 (15.91%) Service Delivery
6 19 (14.39%) Lean Six Sigma
6 19 (14.39%) Six Sigma
6 19 (14.39%) Workflow
7 18 (13.64%) Configuration Management
8 16 (12.12%) Agile Software Development
8 16 (12.12%) User Stories
9 15 (11.36%) Scrum
10 14 (10.61%) Service Design
11 12 (9.09%) Stakeholder Management
12 11 (8.33%) Continuous Integration
13 10 (7.58%) eTOM
13 10 (7.58%) Task Automation
14 9 (6.82%) Runbook
15 8 (6.06%) BPMN
16 7 (5.30%) Incident Management
Programming Languages
1 9 (6.82%) Ruby
2 7 (5.30%) Java
3 5 (3.79%) Python
3 5 (3.79%) SQL
4 2 (1.52%) VBA
5 1 (0.76%) C
5 1 (0.76%) JavaScript
5 1 (0.76%) Perl
5 1 (0.76%) PHP
5 1 (0.76%) PowerShell
5 1 (0.76%) Shell Script
Qualifications
1 48 (36.36%) Security Cleared
2 31 (23.48%) SC Cleared
3 9 (6.82%) DV Cleared
4 8 (6.06%) ISEB
5 4 (3.03%) ISTQB
5 4 (3.03%) ITIL Certification
6 3 (2.27%) BPSS Clearance
7 2 (1.52%) CCNP
7 2 (1.52%) Cisco Certification
7 2 (1.52%) Degree
8 1 (0.76%) CCNA
8 1 (0.76%) CITP
Quality Assurance & Compliance
1 7 (5.30%) ISO/IEC 20000
2 6 (4.55%) SLA
3 3 (2.27%) QA
4 2 (1.52%) ISO 9001
4 2 (1.52%) ISO/IEC 27001
5 1 (0.76%) Data Quality
5 1 (0.76%) FIPS 140-2
5 1 (0.76%) PMO
5 1 (0.76%) Sarbanes-Oxley
System Software
1 15 (11.36%) VMware Infrastructure
2 12 (9.09%) VMware ESXi
3 6 (4.55%) Active Directory
4 4 (3.03%) Hyper-V
5 3 (2.27%) Microsoft App-V
5 3 (2.27%) Oracle RAC
5 3 (2.27%) XenApp
6 1 (0.76%) BitLocker
6 1 (0.76%) Snort
Systems Management
1 24 (18.18%) Puppet
2 14 (10.61%) Opscode Chef
3 11 (8.33%) SCCM
4 10 (7.58%) vCenter Server
5 7 (5.30%) Terraform
6 4 (3.03%) Ansible
7 3 (2.27%) Data Guard
7 3 (2.27%) Tivoli
8 1 (0.76%) Endace
8 1 (0.76%) Kibana
8 1 (0.76%) logstash
8 1 (0.76%) McAfee ePO
8 1 (0.76%) OpenView Configuration Management
8 1 (0.76%) SCOM
8 1 (0.76%) SCVMM
8 1 (0.76%) Single Sign-On
Vendors
1 41 (31.06%) VMware
2 27 (20.45%) ServiceNow
3 23 (17.42%) Microsoft
4 22 (16.67%) Remedy
5 19 (14.39%) Cisco
6 15 (11.36%) CA
7 13 (9.85%) BMC
8 11 (8.33%) EMC
9 10 (7.58%) Citrix
10 8 (6.06%) HP
10 8 (6.06%) Oracle
11 6 (4.55%) Google
12 5 (3.79%) SolarWinds
13 4 (3.03%) Juniper
13 4 (3.03%) LogRhythm
13 4 (3.03%) SevOne
14 3 (2.27%) 3PAR
14 3 (2.27%) IBM
14 3 (2.27%) Red Hat
15 2 (1.52%) ComArch