Period
to 16 January 2019

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Hampshire
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 60 32 18
Rank change year-on-year -28 -14 +29
Contract jobs citing Service Management 146 184 274
As % of all contract IT jobs advertised in Hampshire 3.89% 5.24% 7.60%
As % of the Processes & Methodologies category 4.55% 6.29% 9.23%
Number of daily rates quoted 92 134 181
Hampshire median daily rate £475 £425 £475
Median daily rate % change year-on-year +11.76% -10.53% +26.67%
10th Percentile £282 £304 £313
90th Percentile £638 £538 £638
South East median daily rate £400 £420 £450
% change year-on-year -4.76% -6.67% +11.73%
Number of hourly rates quoted 10 1 14
Hampshire median hourly rate £29.70 £16.16 £13.10
Median hourly rate % change year-on-year +83.79% +23.36% -2.96%
10th Percentile £13.21 £16.16 £12.50
90th Percentile £33.56 £16.16 £57.28
South East median hourly rate £16.00 £16.16 £14.00
% change year-on-year -0.99% +15.43% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,206 2,927 2,970
As % of all contract IT jobs advertised in Hampshire 85.45% 83.37% 82.39%
Number of daily rates quoted 2,040 1,776 1,907
Hampshire median daily rate £429 £400 £400
Median daily rate % change year-on-year +7.19% - +3.90%
10th Percentile £300 £250 £256
90th Percentile £575 £538 £575
South East median daily rate £450 £425 £410
% change year-on-year +5.88% +3.66% +2.50%
Number of hourly rates quoted 159 109 155
Hampshire median hourly rate £33.40 £34.00 £28.00
Median hourly rate % change year-on-year -1.76% +21.43% -20.00%
10th Percentile £11.78 £10.40 £11.96
90th Percentile £60.17 £48.87 £54.80
South East median hourly rate £26.95 £24.02 £22.50
% change year-on-year +12.21% +6.76% -20.35%

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hampshire.

Contractor daily rate trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 16 January 2019.

Contractor daily rate histogram for Service Management in Hampshire

Service Management
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Hampshire.

Contractor hourly rate trend for Service Management in Hampshire

Service Management
Contractor Hourly Rate Histogram in Hampshire

The hourly rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 16 January 2019.

Contractor hourly rate histogram for Service Management in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +19 32 £375 -6.25% 3
Fareham -6 31 £475 -9.52% 3
Farnborough 0 18 £600 +248.84% 2
Hook -5 12 £390 +0.32% 1
Havant -11 4 - -
Southampton -20 4 £450 -10.00%
Portsmouth -22 4 £475 +18.75% 1
Aldershot - 3 £550 -
Winchester -26 2 £213 -52.78%
Service Management
South East

For the 6 months to 16 January 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for Service Management.

1 94 (64.38%) ITIL
2 58 (39.73%) Security Cleared
3 42 (28.77%) SC Cleared
4 37 (25.34%) Windows
5 33 (22.60%) Linux
6 31 (21.23%) ITSM
7 30 (20.55%) VMware
8 29 (19.86%) Cisco
8 29 (19.86%) ServiceNow
9 25 (17.12%) IaaS
10 24 (16.44%) PaaS
10 24 (16.44%) Microsoft
11 23 (15.75%) Analytics
12 22 (15.07%) Remedy
12 22 (15.07%) Agile Software Development
13 20 (13.70%) DevOps
14 19 (13.01%) Jenkins
14 19 (13.01%) Problem-Solving
14 19 (13.01%) Scrum
15 18 (12.33%) Telecoms
15 18 (12.33%) Service Delivery
15 18 (12.33%) Puppet
15 18 (12.33%) Data Centre
16 17 (11.64%) ITIL V3
16 17 (11.64%) CA
17 16 (10.96%) Citrix
17 16 (10.96%) Collaborative Working
18 15 (10.27%) Windows Server
18 15 (10.27%) Workflow
19 14 (9.59%) Data Protection

Service Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.05%) BizTalk Server
2 2 (1.37%) Elasticsearch
2 2 (1.37%) SharePoint
3 1 (0.68%) CMS
3 1 (0.68%) Exchange Server 2013
3 1 (0.68%) IIS
3 1 (0.68%) MS Exchange
3 1 (0.68%) SharePoint 2010
3 1 (0.68%) SharePoint 2013
3 1 (0.68%) SharePoint Server
3 1 (0.68%) WebLogic
Applications
1 8 (5.48%) Microsoft Office
2 4 (2.74%) MS Visio
3 1 (0.68%) Microsoft Excel
Business Applications
1 11 (7.53%) Remedy ITSM
Cloud Services
1 25 (17.12%) IaaS
2 24 (16.44%) PaaS
3 8 (5.48%) SaaS
4 4 (2.74%) Amazon AWS
4 4 (2.74%) Microsoft Azure
5 2 (1.37%) Office 365
Communications & Networking
1 9 (6.16%) Firewall
2 8 (5.48%) LAN
2 8 (5.48%) MPLS
3 6 (4.11%) NetScaler
3 6 (4.11%) WAN
4 5 (3.42%) Internet
4 5 (3.42%) SAN
5 4 (2.74%) Broadband
5 4 (2.74%) MVNO
6 3 (2.05%) BGP
6 3 (2.05%) Cisco IOS
6 3 (2.05%) LTE
6 3 (2.05%) NX-OS
6 3 (2.05%) OSPF
7 2 (1.37%) Multicast
7 2 (1.37%) Network Security
7 2 (1.37%) TCP/IP
7 2 (1.37%) Wireless
8 1 (0.68%) Cisco Nexus
8 1 (0.68%) IOS XR
Database & Business Intelligence
1 8 (5.48%) SQL Server
2 4 (2.74%) Big Data
2 4 (2.74%) Oracle Database
2 4 (2.74%) Relational Database
3 3 (2.05%) MySQL
3 3 (2.05%) Oracle ODI
3 3 (2.05%) Oracle Reports
4 2 (1.37%) Oracle Database 12c
4 2 (1.37%) SQL Server 2012
5 1 (0.68%) Data Mining
5 1 (0.68%) SQL Server 2005
5 1 (0.68%) SQL Server 2008
Development Applications
1 19 (13.01%) Jenkins
2 12 (8.22%) Git (software)
3 5 (3.42%) JIRA
4 1 (0.68%) MSI
4 1 (0.68%) Rational DOORS
4 1 (0.68%) Toad
General
1 18 (12.33%) Telecoms
2 7 (4.79%) Billing
2 7 (4.79%) Finance
3 5 (3.42%) Publishing
4 2 (1.37%) Legal
5 1 (0.68%) Manufacturing
Job Titles
1 34 (23.29%) Architect
2 27 (18.49%) Analyst
3 12 (8.22%) Delivery Manager
4 10 (6.85%) Technical Architect
5 9 (6.16%) Business Analyst
5 9 (6.16%) Lead Architect
5 9 (6.16%) Network Engineer
5 9 (6.16%) Solutions Architect
6 8 (5.48%) Service Analyst
6 8 (5.48%) Service Architect
6 8 (5.48%) Service Manager
7 7 (4.79%) Automation Engineer
7 7 (4.79%) Lead Solutions Architect
7 7 (4.79%) Technical Solutions Architect
8 6 (4.11%) Senior Network Engineer
8 6 (4.11%) Service Transition Manager
8 6 (4.11%) Technical Delivery Manager
8 6 (4.11%) Technical Leader
8 6 (4.11%) Technical Manager
8 6 (4.11%) Transition Manager
Libraries, Frameworks & Software Standards
1 8 (5.48%) SOAP
2 7 (4.79%) RESTful
3 5 (3.42%) Middleware
4 4 (2.74%) LDAP
5 3 (2.05%) JDBC
5 3 (2.05%) ODBC
6 2 (1.37%) EDIFACT
6 2 (1.37%) Elastic Stack
6 2 (1.37%) REST
6 2 (1.37%) Web Services
7 1 (0.68%) JSON
7 1 (0.68%) Oracle Fusion
7 1 (0.68%) Web Services Management
Miscellaneous
1 18 (12.33%) Data Centre
2 11 (7.53%) CMDB
3 9 (6.16%) Management Information System
4 7 (4.79%) Self-Motivation
5 6 (4.11%) Analytical Skills
6 4 (2.74%) Digital TV
6 4 (2.74%) Public Cloud
7 3 (2.05%) Reference Data
8 2 (1.37%) Driving Licence
8 2 (1.37%) Fat Client
8 2 (1.37%) Taxonomies
8 2 (1.37%) Thin Client
9 1 (0.68%) DataPower
9 1 (0.68%) Greenfield Project
9 1 (0.68%) Life Science
9 1 (0.68%) Private Cloud
9 1 (0.68%) TM Forum
Operating Systems
1 37 (25.34%) Windows
2 33 (22.60%) Linux
3 15 (10.27%) Windows Server
4 10 (6.85%) Red Hat Enterprise Linux
5 7 (4.79%) AIX
5 7 (4.79%) Windows Server 2012
6 6 (4.11%) CentOS
6 6 (4.11%) Windows 7
7 5 (3.42%) Unix
8 4 (2.74%) Windows XP
9 3 (2.05%) Windows 10
10 2 (1.37%) Apple iOS
11 1 (0.68%) Windows NT
11 1 (0.68%) Windows Server 2008
11 1 (0.68%) Windows Vista
Processes & Methodologies
1 94 (64.38%) ITIL
2 31 (21.23%) ITSM
3 23 (15.75%) Analytics
4 22 (15.07%) Agile Software Development
5 20 (13.70%) DevOps
6 19 (13.01%) Problem-Solving
6 19 (13.01%) Scrum
7 18 (12.33%) Service Delivery
8 17 (11.64%) ITIL V3
9 16 (10.96%) Collaborative Working
10 15 (10.27%) Workflow
11 14 (9.59%) Data Protection
11 14 (9.59%) Technical Leadership
12 13 (8.90%) Change Management
12 13 (8.90%) Lean Six Sigma
12 13 (8.90%) Presales
12 13 (8.90%) Service Design
12 13 (8.90%) Six Sigma
12 13 (8.90%) Task Automation
12 13 (8.90%) TOGAF
Programming Languages
1 9 (6.16%) SQL
2 4 (2.74%) Java
3 3 (2.05%) JavaScript
3 3 (2.05%) Python
3 3 (2.05%) Ruby
4 1 (0.68%) C
4 1 (0.68%) Perl
4 1 (0.68%) PHP
4 1 (0.68%) PowerShell
4 1 (0.68%) Shell Script
Qualifications
1 58 (39.73%) Security Cleared
2 42 (28.77%) SC Cleared
3 10 (6.85%) ISEB
4 9 (6.16%) Degree
5 7 (4.79%) Cisco Certification
5 7 (4.79%) DV Cleared
5 7 (4.79%) ITIL Certification
5 7 (4.79%) Microsoft Certification
6 5 (3.42%) BPSS Clearance
6 5 (3.42%) CCA
6 5 (3.42%) CCNA
6 5 (3.42%) Citrix Certification
6 5 (3.42%) ISTQB
6 5 (3.42%) ITIL Foundation Certificate
6 5 (3.42%) MCSE
6 5 (3.42%) PRINCE2 Practitioner
7 4 (2.74%) A+ Certification
8 2 (1.37%) CCNP
9 1 (0.68%) CITP
9 1 (0.68%) Oracle Certification
Quality Assurance & Compliance
1 9 (6.16%) SLA
2 7 (4.79%) QA
3 4 (2.74%) ISO/IEC 27001
4 2 (1.37%) COBIT
4 2 (1.37%) ISO/IEC 20000
4 2 (1.37%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 2 (1.37%) PCI DSS
5 1 (0.68%) FIPS 140-2
5 1 (0.68%) ISO 9001
5 1 (0.68%) PMO
5 1 (0.68%) Sarbanes-Oxley
System Software
1 11 (7.53%) Active Directory
2 9 (6.16%) VMware Infrastructure
3 6 (4.11%) XenDesktop
4 5 (3.42%) Oracle RAC
5 4 (2.74%) Microsoft App-V
5 4 (2.74%) XenApp
6 3 (2.05%) Hyper-V
6 3 (2.05%) VMware ESXi
7 1 (0.68%) BitLocker
Systems Management
1 18 (12.33%) Puppet
2 14 (9.59%) Terraform
3 10 (6.85%) Opscode Chef
4 6 (4.11%) Ansible
4 6 (4.11%) Packer
5 4 (2.74%) Data Guard
5 4 (2.74%) HP Quality Center
5 4 (2.74%) Tivoli
6 3 (2.05%) HP ALM
6 3 (2.05%) Netcool
6 3 (2.05%) SCCM
7 1 (0.68%) Kibana
7 1 (0.68%) logstash
7 1 (0.68%) McAfee ePO
7 1 (0.68%) OpenView Configuration Management
7 1 (0.68%) Single Sign-On
7 1 (0.68%) vCenter Server
Vendors
1 30 (20.55%) VMware
2 29 (19.86%) Cisco
2 29 (19.86%) ServiceNow
3 24 (16.44%) Microsoft
4 22 (15.07%) Remedy
5 17 (11.64%) CA
6 16 (10.96%) Citrix
7 11 (7.53%) Oracle
8 10 (6.85%) BMC
8 10 (6.85%) HP
8 10 (6.85%) Red Hat
9 6 (4.11%) EMC
9 6 (4.11%) McAfee
10 5 (3.42%) IBM
10 5 (3.42%) Juniper
10 5 (3.42%) LogRhythm
10 5 (3.42%) SevOne
11 4 (2.74%) Cloudera
11 4 (2.74%) Google
12 3 (2.05%) 3PAR