Period
to 15 November 2018

The following table provides summary statistics for contract job vacancies advertised in Hampshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 15 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South East > Hampshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 66 35 25
Rank change year-on-year -31 -10 +34
Contract jobs citing Service Management 134 174 261
As % of all contract IT jobs advertised in Hampshire 3.57% 4.85% 6.70%
As % of the Processes & Methodologies category 4.23% 5.88% 8.13%
Number of daily rates quoted 85 123 177
Hampshire median daily rate £475 £400 £438
Median daily rate % change year-on-year +18.75% -8.57% +18.64%
10th Percentile £368 £285 £298
90th Percentile £638 £538 £613
South East median daily rate £400 £400 £425
% change year-on-year - -5.88% +8.97%
Number of hourly rates quoted 4 3 19
Hampshire median hourly rate £24.50 £14.00 £15.00
Median hourly rate % change year-on-year +75.00% -6.67% +11.11%
10th Percentile £21.50 £12.80 £12.50
90th Percentile £32.30 £15.73 £59.31
South East median hourly rate £16.00 £15.00 £15.00
% change year-on-year +6.67% - -3.23%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Contract vacancies with a requirement for process or methodology skills 3,168 2,960 3,211
As % of all contract IT jobs advertised in Hampshire 84.43% 82.47% 82.44%
Number of daily rates quoted 1,975 1,764 2,049
Hampshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +5.26%
10th Percentile £300 £240 £250
90th Percentile £575 £538 £550
South East median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +2.56%
Number of hourly rates quoted 153 119 174
Hampshire median hourly rate £39.00 £40.00 £35.25
Median hourly rate % change year-on-year -2.50% +13.48% +41.42%
10th Percentile £12.28 £12.24 £11.94
90th Percentile £59.50 £48.75 £56.75
South East median hourly rate £28.50 £22.50 £24.11
% change year-on-year +26.67% -6.66% +0.44%

Service Management
Job Vacancy Trend in Hampshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hampshire.

Contractor daily rate trend for Service Management in Hampshire

Service Management
Contractor Daily Rate Histogram in Hampshire

The daily rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 15 November 2018.

Contractor daily rate histogram for Service Management in Hampshire

Service Management
Contractor Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Hampshire.

Contractor hourly rate trend for Service Management in Hampshire

Service Management
Contractor Hourly Rate Histogram in Hampshire

The hourly rate distribution of IT jobs citing Service Management in Hampshire over the 6 months to 15 November 2018.

Contractor hourly rate histogram for Service Management in Hampshire

Service Management
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hampshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke 0 28 £375 +15.38% 4
Fareham -6 27 £475 -9.52% 5
Hook +5 18 £400 +3.23%
Farnborough -5 13 £625 +263.37% 4
Southampton -17 7 £435 +2.35% 2
Portsmouth -18 5 £550 +10.00% 1
Havant -3 4 - -
Winchester -21 2 £213 -39.29%
Service Management
South East

For the 6 months to 15 November 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hampshire region with a requirement for Service Management.

1 89 (66.42%) ITIL
2 48 (35.82%) Security Cleared
3 37 (27.61%) Windows
4 33 (24.63%) Linux
5 32 (23.88%) VMware
5 32 (23.88%) SC Cleared
6 28 (20.90%) ITSM
7 27 (20.15%) IaaS
8 26 (19.40%) ServiceNow
8 26 (19.40%) PaaS
9 24 (17.91%) Remedy
10 23 (17.16%) Telecoms
10 23 (17.16%) Puppet
10 23 (17.16%) DevOps
10 23 (17.16%) Jenkins
11 22 (16.42%) Collaborative Working
12 21 (15.67%) Workflow
13 20 (14.93%) Cisco
14 19 (14.18%) Agile Software Development
14 19 (14.18%) Problem-Solving
15 18 (13.43%) Lean Six Sigma
15 18 (13.43%) Six Sigma
15 18 (13.43%) Service Delivery
16 17 (12.69%) CA
17 16 (11.94%) Scrum
17 16 (11.94%) Analytics
18 15 (11.19%) User Stories
18 15 (11.19%) Data Centre
19 14 (10.45%) Task Automation
19 14 (10.45%) Service Design

Service Management
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.24%) BizTalk Server
1 3 (2.24%) SharePoint
2 2 (1.49%) IIS
2 2 (1.49%) SharePoint Server
3 1 (0.75%) Apache
3 1 (0.75%) Apache Spark
3 1 (0.75%) CMS
3 1 (0.75%) Elasticsearch
3 1 (0.75%) Exchange Server 2013
3 1 (0.75%) Jupyter
3 1 (0.75%) MS Exchange
3 1 (0.75%) SharePoint 2010
3 1 (0.75%) SharePoint 2013
Applications
1 5 (3.73%) Microsoft Office
2 4 (2.99%) MS Visio
3 1 (0.75%) Microsoft Excel
Business Applications
1 14 (10.45%) Remedy ITSM
Cloud Services
1 27 (20.15%) IaaS
2 26 (19.40%) PaaS
3 4 (2.99%) SaaS
4 3 (2.24%) Amazon AWS
4 3 (2.24%) Microsoft Azure
Communications & Networking
1 9 (6.72%) Broadband
1 9 (6.72%) Internet
2 8 (5.97%) Firewall
2 8 (5.97%) LAN
2 8 (5.97%) MPLS
2 8 (5.97%) WAN
3 6 (4.48%) SAN
4 4 (2.99%) MVNO
5 3 (2.24%) BGP
5 3 (2.24%) Cisco IOS
5 3 (2.24%) NX-OS
5 3 (2.24%) OSPF
6 2 (1.49%) LTE
6 2 (1.49%) Multicast
6 2 (1.49%) NetScaler
6 2 (1.49%) TCP/IP
7 1 (0.75%) Cisco Nexus
7 1 (0.75%) DHCP
7 1 (0.75%) DNS
7 1 (0.75%) IOS XR
Database & Business Intelligence
1 5 (3.73%) SQL Server
2 4 (2.99%) Relational Database
3 3 (2.24%) MySQL
3 3 (2.24%) Oracle ODI
3 3 (2.24%) SQL Server 2012
4 2 (1.49%) Oracle Database
4 2 (1.49%) Oracle Reports
5 1 (0.75%) Big Data
5 1 (0.75%) Hadoop
5 1 (0.75%) Oracle Database 12c
5 1 (0.75%) SQL Server 2005
5 1 (0.75%) SQL Server 2008
Development Applications
1 23 (17.16%) Jenkins
2 13 (9.70%) Git (software)
3 1 (0.75%) JIRA
3 1 (0.75%) MSI
3 1 (0.75%) Toad
General
1 23 (17.16%) Telecoms
2 6 (4.48%) Billing
2 6 (4.48%) Finance
3 2 (1.49%) Legal
Job Titles
1 38 (28.36%) Architect
2 21 (15.67%) Analyst
3 10 (7.46%) Solutions Architect
4 9 (6.72%) Automation Engineer
4 9 (6.72%) Business Analyst
4 9 (6.72%) Lead Architect
4 9 (6.72%) Service Architect
4 9 (6.72%) Service Manager
5 8 (5.97%) Service Transition Manager
5 8 (5.97%) Technical Architect
5 8 (5.97%) Transition Manager
6 7 (5.22%) Lead Solutions Architect
6 7 (5.22%) Technical Solutions Architect
7 6 (4.48%) Service Analyst
7 6 (4.48%) Technical Leader
8 5 (3.73%) Windows Engineer
9 4 (2.99%) Network Engineer
9 4 (2.99%) Project Manager
9 4 (2.99%) Telecoms Analyst
9 4 (2.99%) Tester
Libraries, Frameworks & Software Standards
1 11 (8.21%) SOAP
2 7 (5.22%) RESTful
3 4 (2.99%) REST
4 3 (2.24%) Middleware
4 3 (2.24%) Web Services
5 2 (1.49%) JDBC
5 2 (1.49%) ODBC
5 2 (1.49%) Web Services Management
6 1 (0.75%) Elastic Stack
6 1 (0.75%) LDAP
6 1 (0.75%) Natural Language Processing
6 1 (0.75%) TensorFlow
Miscellaneous
1 15 (11.19%) Data Centre
2 11 (8.21%) Self-Motivation
3 9 (6.72%) Digital TV
4 6 (4.48%) CMDB
5 5 (3.73%) Analytical Skills
5 5 (3.73%) Management Information System
6 3 (2.24%) Fat Client
6 3 (2.24%) Public Cloud
6 3 (2.24%) Reference Data
6 3 (2.24%) Thin Client
7 2 (1.49%) Taxonomies
8 1 (0.75%) Driving Licence
8 1 (0.75%) Greenfield Project
8 1 (0.75%) Private Cloud
8 1 (0.75%) TM Forum
Operating Systems
1 37 (27.61%) Windows
2 33 (24.63%) Linux
3 11 (8.21%) Windows Server
4 7 (5.22%) Windows Server 2012
5 6 (4.48%) AIX
6 5 (3.73%) Red Hat Enterprise Linux
7 4 (2.99%) Unix
8 3 (2.24%) Windows 7
8 3 (2.24%) Windows XP
9 2 (1.49%) CentOS
9 2 (1.49%) Windows 10
10 1 (0.75%) Windows Server 2008
10 1 (0.75%) Windows Vista
Processes & Methodologies
1 89 (66.42%) ITIL
2 28 (20.90%) ITSM
3 23 (17.16%) DevOps
4 22 (16.42%) Collaborative Working
5 21 (15.67%) Workflow
6 19 (14.18%) Agile Software Development
6 19 (14.18%) Problem-Solving
7 18 (13.43%) Lean Six Sigma
7 18 (13.43%) Service Delivery
7 18 (13.43%) Six Sigma
8 16 (11.94%) Analytics
8 16 (11.94%) Scrum
9 15 (11.19%) User Stories
10 14 (10.45%) ITIL V3
10 14 (10.45%) Service Design
10 14 (10.45%) Task Automation
11 13 (9.70%) Configuration Management
11 13 (9.70%) Data Protection
11 13 (9.70%) Presales
12 12 (8.96%) TOGAF
Programming Languages
1 7 (5.22%) Ruby
2 6 (4.48%) SQL
3 5 (3.73%) Python
4 4 (2.99%) Java
5 2 (1.49%) JavaScript
6 1 (0.75%) C
6 1 (0.75%) Perl
6 1 (0.75%) PHP
6 1 (0.75%) PowerShell
6 1 (0.75%) Shell Script
Qualifications
1 48 (35.82%) Security Cleared
2 32 (23.88%) SC Cleared
3 9 (6.72%) DV Cleared
3 9 (6.72%) ISEB
4 5 (3.73%) BPSS Clearance
4 5 (3.73%) ISTQB
5 2 (1.49%) CCNP
5 2 (1.49%) Cisco Certification
5 2 (1.49%) Degree
5 2 (1.49%) ITIL Certification
6 1 (0.75%) A+ Certification
6 1 (0.75%) CITP
6 1 (0.75%) ISTQB Advanced Certification
6 1 (0.75%) Microsoft Certification
Quality Assurance & Compliance
1 6 (4.48%) ISO/IEC 20000
2 5 (3.73%) QA
2 5 (3.73%) SLA
3 3 (2.24%) ISO 9001
3 3 (2.24%) ISO/IEC 27001
4 1 (0.75%) FIPS 140-2
4 1 (0.75%) PMO
4 1 (0.75%) Sarbanes-Oxley
System Software
1 8 (5.97%) VMware Infrastructure
2 5 (3.73%) Active Directory
3 4 (2.99%) VMware ESXi
4 3 (2.24%) Hyper-V
4 3 (2.24%) Microsoft App-V
4 3 (2.24%) Oracle RAC
4 3 (2.24%) XenApp
5 2 (1.49%) XenDesktop
6 1 (0.75%) BitLocker
Systems Management
1 23 (17.16%) Puppet
2 14 (10.45%) Opscode Chef
3 11 (8.21%) Terraform
4 5 (3.73%) Ansible
4 5 (3.73%) SCCM
5 4 (2.99%) Tivoli
6 3 (2.24%) Data Guard
7 2 (1.49%) HP ALM
7 2 (1.49%) HP Quality Center
7 2 (1.49%) Netcool
7 2 (1.49%) Packer
7 2 (1.49%) vCenter Server
8 1 (0.75%) Kibana
8 1 (0.75%) logstash
8 1 (0.75%) McAfee ePO
8 1 (0.75%) OpenView Configuration Management
8 1 (0.75%) SCOM
8 1 (0.75%) SCVMM
8 1 (0.75%) Single Sign-On
Vendors
1 32 (23.88%) VMware
2 26 (19.40%) ServiceNow
3 24 (17.91%) Remedy
4 20 (14.93%) Cisco
5 17 (12.69%) CA
6 14 (10.45%) BMC
7 10 (7.46%) Microsoft
8 9 (6.72%) HP
9 8 (5.97%) Oracle
10 7 (5.22%) EMC
11 6 (4.48%) Citrix
12 5 (3.73%) Juniper
12 5 (3.73%) LogRhythm
12 5 (3.73%) Red Hat
12 5 (3.73%) SevOne
13 3 (2.24%) 3PAR
13 3 (2.24%) Google
13 3 (2.24%) IBM
13 3 (2.24%) McAfee
14 2 (1.49%) ComArch