Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire > Southampton
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 103 108 66
Rank change year-on-year +5 -42 +8
Permanent jobs citing Service Management 16 13 57
As % of all permanent IT jobs advertised in Southampton 1.10% 0.96% 4.19%
As % of the Processes & Methodologies category 1.28% 1.13% 4.93%
Number of salaries quoted 16 13 53
Southampton median annual salary £36,000 £41,543 £42,500
Median salary % change year-on-year -13.34% -2.25% +11.84%
10th Percentile £23,125 £26,250 £20,000
90th Percentile £72,500 £65,500 £62,500
Hampshire median annual salary £39,750 £44,000 £37,500
% change year-on-year -9.66% +17.33% -12.79%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for process or methodology skills.

All Process and Methodology Skills
Southampton
Permanent vacancies with a requirement for process or methodology skills 1253 1151 1156
As % of all permanent IT jobs advertised in Southampton 86.47% 85.20% 84.94%
Number of salaries quoted 1140 1028 1037
Southampton median annual salary £38,750 £42,500 £42,500
Median salary % change year-on-year -8.82% - +13.33%
10th Percentile £26,225 £25,000 £25,000
90th Percentile £61,250 £60,000 £62,500
Hampshire median annual salary £42,500 £41,543 £42,500
% change year-on-year +2.30% -2.25% +2.41%

Service Management
Job Vacancy Trend in Southampton

Job postings citing Service Management as a percentage of all IT jobs advertised in Southampton.

Job vacancy trend for Service Management in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Southampton.

Salary trend for Service Management in Southampton

Service Management
Salary Histogram in Southampton

The salary distribution of IT jobs citing Service Management in Southampton over the 6 months to 23 November 2017.

Salary histogram for Service Management in Southampton

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for Service Management.

1 12 (75.00%) ITIL
2 7 (43.75%) Windows
2 7 (43.75%) Active Directory
3 5 (31.25%) VoIP
3 5 (31.25%) VMware
3 5 (31.25%) Finance
4 4 (25.00%) ISO/IEC 20000
4 4 (25.00%) VMware Infrastructure
4 4 (25.00%) Wealth Management
4 4 (25.00%) ITIL V3
4 4 (25.00%) Root Cause Analysis
4 4 (25.00%) Mentoring
4 4 (25.00%) ITSM
4 4 (25.00%) Sophos
4 4 (25.00%) WAN
4 4 (25.00%) DHCP
4 4 (25.00%) DNS
4 4 (25.00%) Citrix
4 4 (25.00%) LAN
4 4 (25.00%) Windows Server
5 3 (18.75%) Microsoft Office
5 3 (18.75%) SLA
5 3 (18.75%) Microsoft
6 2 (12.50%) People Management
6 2 (12.50%) Mobile Device Management
6 2 (12.50%) Stakeholder Management
6 2 (12.50%) CMDB
6 2 (12.50%) Configuration Management
6 2 (12.50%) SQL
6 2 (12.50%) Client/Server

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (18.75%) Microsoft Office
Communications & Networking
1 5 (31.25%) VoIP
2 4 (25.00%) DHCP
2 4 (25.00%) DNS
2 4 (25.00%) LAN
2 4 (25.00%) WAN
General
1 5 (31.25%) Finance
2 1 (6.25%) Retail
Job Titles
1 5 (31.25%) Analyst
1 5 (31.25%) Support Analyst
2 4 (25.00%) 3rd Line Support
2 4 (25.00%) 3rd Line Support Analyst
2 4 (25.00%) Project Analyst
2 4 (25.00%) Project Support Analyst
2 4 (25.00%) Senior Analyst
2 4 (25.00%) Senior Support Analyst
3 3 (18.75%) IT Manager
3 3 (18.75%) IT Support
4 2 (12.50%) Configuration Manager
4 2 (12.50%) Head of IT
4 2 (12.50%) IT Engineer
4 2 (12.50%) IT Operations Manager
4 2 (12.50%) IT Support Engineer
4 2 (12.50%) Microsoft Engineer
4 2 (12.50%) Operations Manager
4 2 (12.50%) Support Engineer
4 2 (12.50%) Windows Engineer
4 2 (12.50%) Windows Support Engineer
Miscellaneous
1 2 (12.50%) Client/Server
1 2 (12.50%) CMDB
2 1 (6.25%) Computer Science
Operating Systems
1 7 (43.75%) Windows
2 4 (25.00%) Windows Server
3 1 (6.25%) Apple iOS
3 1 (6.25%) Mac OS X
3 1 (6.25%) Windows XP
Processes & Methodologies
1 12 (75.00%) ITIL
2 4 (25.00%) ITIL V3
2 4 (25.00%) ITSM
2 4 (25.00%) Mentoring
2 4 (25.00%) Root Cause Analysis
2 4 (25.00%) Wealth Management
3 2 (12.50%) Configuration Management
3 2 (12.50%) Mobile Device Management
3 2 (12.50%) People Management
3 2 (12.50%) Stakeholder Management
4 1 (6.25%) Incident Management
4 1 (6.25%) PRINCE2
4 1 (6.25%) Problem Management
4 1 (6.25%) Programme Delivery
4 1 (6.25%) Project Management
4 1 (6.25%) Risk Management
4 1 (6.25%) Strategic Thinking
4 1 (6.25%) Trend Analysis
4 1 (6.25%) Workflow
Programming Languages
1 2 (12.50%) SQL
Qualifications
1 1 (6.25%) Computer Science Degree
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 4 (25.00%) ISO/IEC 20000
2 3 (18.75%) SLA
System Software
1 7 (43.75%) Active Directory
2 4 (25.00%) VMware Infrastructure
Vendors
1 5 (31.25%) VMware
2 4 (25.00%) Citrix
2 4 (25.00%) Sophos
3 3 (18.75%) Microsoft
4 1 (6.25%) Apple
4 1 (6.25%) ATG
4 1 (6.25%) SAP