The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
Hampshire / Southampton
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 64 67 61
Rank change year-on-year +3 -6  
Permanent jobs citing Service Management 6 23 33
As % of all permanent IT jobs advertised in Southampton 0.97% 2.86% 3.44%
As % of the Processes & Methodologies category 1.10% 3.53% 4.01%
Number of salaries quoted 6 23 22
Median salary £39,250 £46,750 £48,750
Median salary % change year-on-year -16.04% -4.10%  
90% offered a salary of more than £24,500 £42,500 £21,000
10% offered a salary of more than £83,750 £80,000 £60,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for process and methodology skills.

Process & Methodology Skills
Southampton
Permanent job vacancies with a requirement for process and methodology skills 545 652 823
As % of all permanent IT job vacancies advertised in Southampton 88.19% 81.20% 85.82%
Number of salaries quoted 500 618 633
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% -  
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £72,500 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Southampton

Service Management
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Southampton.

Salary trend for Service Management in Southampton

Service Management
Salary Histogram in Southampton

The salary distribution of IT jobs citing Service Management in Southampton over the 3 months to 28 March 2017.

Salary histogram for Service Management in Southampton

Service Management
Top 30 Co-occurring IT Skills in Southampton

For the 6 months to 28 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for Service Management.

1 8 (53.33%) ITIL
2 6 (40.00%) Incident Management
3 5 (33.33%) SLA
4 4 (26.67%) MS Office
4 4 (26.67%) VPN
4 4 (26.67%) Microsoft
5 3 (20.00%) CCNP
5 3 (20.00%) PBX
5 3 (20.00%) Ethernet
5 3 (20.00%) Windows
5 3 (20.00%) Cisco
5 3 (20.00%) Cisco Certification
5 3 (20.00%) DSL
5 3 (20.00%) SS7
5 3 (20.00%) Q.931
5 3 (20.00%) H.323
5 3 (20.00%) Problem Management
5 3 (20.00%) Service Delivery
5 3 (20.00%) ITSM
5 3 (20.00%) Telecoms
5 3 (20.00%) CCVP
5 3 (20.00%) Cisco ASA
5 3 (20.00%) Unified Communications
5 3 (20.00%) Cisco Nexus
5 3 (20.00%) Cisco CUCM
6 2 (13.33%) Analytical Skills
6 2 (13.33%) Root Cause Analysis
6 2 (13.33%) Hyper-V
6 2 (13.33%) Microsoft Azure
6 2 (13.33%) SQL

Service Management
Co-occurring IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (26.67%) MS Office
2 1 (6.67%) MS Excel
2 1 (6.67%) MS Visio
2 1 (6.67%) Spreadsheet
Cloud Services
1 2 (13.33%) Microsoft Azure
2 1 (6.67%) Office 365
Communications & Networking
1 4 (26.67%) VPN
2 3 (20.00%) Cisco ASA
2 3 (20.00%) Cisco Nexus
2 3 (20.00%) DSL
2 3 (20.00%) Ethernet
2 3 (20.00%) H.323
2 3 (20.00%) PBX
2 3 (20.00%) Q.931
2 3 (20.00%) SS7
2 3 (20.00%) Unified Communications
3 1 (6.67%) DNS
General
1 3 (20.00%) Telecoms
2 2 (13.33%) Finance
Job Titles
1 3 (20.00%) Cisco Engineer
1 3 (20.00%) Cisco Network Engineer
1 3 (20.00%) Network Engineer
2 2 (13.33%) Incident and Problem Manager
2 2 (13.33%) Incident Manager
2 2 (13.33%) Problem Manager
2 2 (13.33%) Service Desk Engineer
2 2 (13.33%) Transition Manager
3 1 (6.67%) 3rd Line Engineer
3 1 (6.67%) 3rd Line Infrastructure Engineer
3 1 (6.67%) Consultant
3 1 (6.67%) Coordinator
3 1 (6.67%) Infrastructure Engineer
3 1 (6.67%) IT Manager
3 1 (6.67%) Resource Manager
3 1 (6.67%) Senior Consultant
3 1 (6.67%) Senior Technical Consultant
3 1 (6.67%) Service Manager
3 1 (6.67%) Service Transition Manager
3 1 (6.67%) Technical Consultant
Miscellaneous
1 2 (13.33%) Analytical Skills
1 2 (13.33%) Client/Server
2 1 (6.67%) Private Cloud
Operating Systems
1 3 (20.00%) Windows
2 1 (6.67%) Mac OS
2 1 (6.67%) Windows 10
2 1 (6.67%) Windows 7
2 1 (6.67%) Windows 8
2 1 (6.67%) Windows Server
2 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 8 (53.33%) ITIL
2 6 (40.00%) Incident Management
3 3 (20.00%) ITSM
3 3 (20.00%) Problem Management
3 3 (20.00%) Service Delivery
4 2 (13.33%) Root Cause Analysis
5 1 (6.67%) Change Management
5 1 (6.67%) CRM
5 1 (6.67%) Enterprise Architecture
5 1 (6.67%) Identity Management
5 1 (6.67%) ITIL V3
5 1 (6.67%) Knowledge Management
5 1 (6.67%) Migration
5 1 (6.67%) Operations Management
5 1 (6.67%) People Management
5 1 (6.67%) Portfolio Management
5 1 (6.67%) Service Design
5 1 (6.67%) Supplier Management
5 1 (6.67%) Supply Chain Management
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) PowerShell
Qualifications
1 3 (20.00%) CCNP
1 3 (20.00%) CCVP
1 3 (20.00%) Cisco Certification
2 2 (13.33%) ITIL Certification
3 1 (6.67%) A+ Certification
3 1 (6.67%) Degree
3 1 (6.67%) MCSE
3 1 (6.67%) Microsoft Certification
3 1 (6.67%) SC Cleared
3 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 2 (13.33%) Hyper-V
2 1 (6.67%) Active Directory
2 1 (6.67%) Microsoft App-V
2 1 (6.67%) NDS
2 1 (6.67%) vCloud
2 1 (6.67%) VMware Infrastructure
2 1 (6.67%) vSphere
Systems Management
1 3 (20.00%) Cisco CUCM
2 1 (6.67%) Microsoft Intune
2 1 (6.67%) SCCM
2 1 (6.67%) SCOM
Vendors
1 4 (26.67%) Microsoft
2 3 (20.00%) Cisco
3 2 (13.33%) VMware
4 1 (6.67%) Apple
4 1 (6.67%) HP
4 1 (6.67%) NetApp
4 1 (6.67%) Novell
4 1 (6.67%) SAP
4 1 (6.67%) ServiceNow
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 4 days ago
Southampton
Spectrum IT
Salary: £25000 per annum + Benefits
Posted: 14 days ago