Customer Engagement
West Midlands > Staffordshire
The table below provides summary statistics and contractor rates for jobs advertised in Staffordshire requiring Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 17 July 2026, with comparisons to the same periods in the previous two years.
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6 months to 17 Jul 2026 |
Same period 2025 | Same period 2024 |
|---|---|---|---|
| Rank | 15 | 13 | - |
| Rank change year-on-year | -2 | - | - |
| Contract jobs citing Customer Engagement | 1 | 1 | 0 |
| As % of all contract jobs in Staffordshire | 0.95% | 1.69% | - |
| As % of the Processes & Methodologies category | 1.15% | 2.04% | - |
| Number of daily rates quoted | 1 | 1 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £456 | £513 | - |
| Median daily rate (50th Percentile) | £463 | £525 | - |
| Median % change year-on-year | -11.90% | - | - |
| 75th Percentile | £469 | £538 | - |
| 90th Percentile | - | - | - |
| West Midlands median daily rate | £650 | £525 | £500 |
| % change year-on-year | +23.81% | +5.00% | +63.93% |
All Process & Methodology Skills
Staffordshire
Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Staffordshire.
| Contract vacancies with a requirement for process or methodology skills | 87 | 49 | 94 |
| As % of all contract IT jobs advertised in Staffordshire | 82.86% | 83.05% | 77.05% |
| Number of daily rates quoted | 49 | 24 | 55 |
| 10th Percentile | £178 | £140 | £131 |
| 25th Percentile | £200 | £150 | £256 |
| Median daily rate (50th Percentile) | £350 | £225 | £380 |
| Median % change year-on-year | +55.56% | -40.79% | -24.00% |
| 75th Percentile | £488 | £491 | £494 |
| 90th Percentile | £686 | £590 | £586 |
| West Midlands median daily rate | £481 | £475 | £500 |
| % change year-on-year | +1.26% | -5.00% | - |
| Number of hourly rates quoted | 3 | 11 | 9 |
| 10th Percentile | - | £12.25 | £14.29 |
| 25th Percentile | - | £21.39 | £15.13 |
| Median hourly rate | £13.10 | £30.00 | £33.93 |
| Median % change year-on-year | -56.33% | -11.58% | +23.38% |
| 75th Percentile | £20.93 | £31.00 | £43.75 |
| 90th Percentile | £25.62 | £37.25 | £54.50 |
| West Midlands median hourly rate | £33.99 | £22.05 | £19.00 |
| % change year-on-year | +54.15% | +16.05% | -24.00% |
Customer Engagement
Job Vacancy Trend in Staffordshire
Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Staffordshire.
Customer Engagement
Daily Rate Trend in Staffordshire
Contractor daily rate distribution trend for jobs in Staffordshire citing Customer Engagement.
Customer Engagement
Contract Job Locations in Staffordshire
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Staffordshire region over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Stoke-on-Trent | - | 1 | £463 | - | |
| Customer Engagement West Midlands |
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Customer Engagement
Co-Occurring Skills & Capabilities in Staffordshire by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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