The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 25 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands / Staffordshire
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 17 14 30
Rank change year-on-year -3 +16  
Contract jobs citing CRM 9 8 7
As % of all contract IT jobs advertised in Staffordshire 6.21% 5.80% 3.27%
As % of the Processes & Methodologies category 8.49% 7.34% 3.98%
Number of daily rates quoted 9 6 4
Median daily rate £350 £413 £405
Median daily rate % change year-on-year -15.15% +1.85%  
90% offered a daily rate of more than £254 £375 £346
10% offered a daily rate of more than £428 £500 £503
UK excluding London median daily rate £405 £400 £400
% change year-on-year +1.25% -  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £35.00 £15.50 £18.00
% change year-on-year +125.80% -13.88%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Staffordshire
Contract job vacancies with a requirement for process and methodology skills 106 109 176
As % of all contract IT job vacancies advertised in Staffordshire 73.10% 78.99% 82.24%
Number of daily rates quoted 73 67 114
Median daily rate £335 £350 £375
Median daily rate % change year-on-year -4.28% -6.66%  
90% offered a daily rate of more than £225 £208 £287
10% offered a daily rate of more than £450 £475 £450
UK excluding London median daily rate £413 £400 £393
% change year-on-year +3.12% +1.91%  
Number of hourly rates quoted 4 4 14
Median hourly rate £15.50 £16.00 £16.00
Median hourly rate % change year-on-year -3.12% -  
90% offered a hourly rate of more than £13.00 £10.10 £11.10
10% offered a hourly rate of more than £23.50 £17.00 £39.25
UK excluding London median hourly rate £36.00 £36.52 £30.35
% change year-on-year -1.42% +20.32%  

CRM
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Staffordshire

CRM
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Staffordshire.

Contractor daily rate trend for CRM in Staffordshire

CRM
Contractor Daily Rate Histogram in Staffordshire

The daily rate distribution of IT jobs citing CRM in Staffordshire over the 3 months to 25 April 2017.

Contractor daily rate histogram for CRM in Staffordshire

CRM
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Staffordshire.

Contractor hourly rate trend for CRM in Staffordshire

CRM
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Staffordshire region over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent -9 3 £313 -24.24%
Cannock +1 1 £425 -
CRM
West Midlands

For the 6 months to 25 April 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for CRM.

1 16 (69.57%) Microsoft
1 16 (69.57%) Dynamics CRM
2 7 (30.43%) Agile Software Development
3 4 (17.39%) Stakeholder Management
3 4 (17.39%) SQL
3 4 (17.39%) Local Government
4 3 (13.04%) Capacity Management
4 3 (13.04%) JavaScript
4 3 (13.04%) ITIL
4 3 (13.04%) SLA
4 3 (13.04%) Service Management
4 3 (13.04%) Disaster Recovery
4 3 (13.04%) Data Cleansing
4 3 (13.04%) Performance Tuning
4 3 (13.04%) Performance Monitoring
4 3 (13.04%) Wiki
5 2 (8.70%) JIRA
5 2 (8.70%) Business Analysis
5 2 (8.70%) Project Management
5 2 (8.70%) HTML
5 2 (8.70%) CSS
6 1 (4.35%) Web Services
6 1 (4.35%) .NET
6 1 (4.35%) Microsoft Project
6 1 (4.35%) SAP
6 1 (4.35%) PRINCE2
6 1 (4.35%) ERP
6 1 (4.35%) Scrum
6 1 (4.35%) Finance
6 1 (4.35%) Manufacturing

CRM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) MS Project Server
Applications
1 1 (4.35%) Microsoft Project
Business Applications
1 16 (69.57%) Dynamics CRM
2 1 (4.35%) SAP Oil and Gas
Cloud Services
1 1 (4.35%) Microsoft Azure
1 1 (4.35%) Office 365
Development Applications
1 2 (8.70%) JIRA
General
1 4 (17.39%) Local Government
2 1 (4.35%) Advertising
2 1 (4.35%) Billing
2 1 (4.35%) Finance
2 1 (4.35%) Manufacturing
2 1 (4.35%) Retail
Job Titles
1 7 (30.43%) Analyst
1 7 (30.43%) CRM Analyst
2 5 (21.74%) Service Analyst
2 5 (21.74%) Service Desk Analyst
3 3 (13.04%) CRM Developer
3 3 (13.04%) DBA
3 3 (13.04%) Developer
3 3 (13.04%) Dynamics CRM Developer
3 3 (13.04%) Project Manager
3 3 (13.04%) SQL DBA
4 2 (8.70%) Administrator
4 2 (8.70%) CRM Manager
4 2 (8.70%) IT Manager
4 2 (8.70%) IT Project Manager
5 1 (4.35%) Consultant
5 1 (4.35%) CRM Business Analyst
5 1 (4.35%) CRM Consultant
5 1 (4.35%) Enterprise Architect
5 1 (4.35%) Incident Manager
5 1 (4.35%) Microsoft Developer
Libraries, Frameworks & Software Standards
1 2 (8.70%) CSS
1 2 (8.70%) HTML
2 1 (4.35%) .NET
2 1 (4.35%) jQuery
2 1 (4.35%) Web Services
Miscellaneous
1 3 (13.04%) Wiki
2 1 (4.35%) Driving Licence
2 1 (4.35%) Learning Management System
2 1 (4.35%) Life Science
Processes & Methodologies
1 7 (30.43%) Agile Software Development
2 4 (17.39%) Stakeholder Management
3 3 (13.04%) Capacity Management
3 3 (13.04%) Data Cleansing
3 3 (13.04%) Disaster Recovery
3 3 (13.04%) ITIL
3 3 (13.04%) Performance Monitoring
3 3 (13.04%) Performance Tuning
3 3 (13.04%) Service Management
4 2 (8.70%) Business Analysis
4 2 (8.70%) Project Management
5 1 (4.35%) Enterprise Architecture
5 1 (4.35%) ERP
5 1 (4.35%) Incident Management
5 1 (4.35%) Migration
5 1 (4.35%) PRINCE2
5 1 (4.35%) Scrum
5 1 (4.35%) Supplier Management
5 1 (4.35%) Test Management
5 1 (4.35%) Validation
Programming Languages
1 4 (17.39%) SQL
2 3 (13.04%) JavaScript
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 1 (4.35%) PMO
Vendors
1 16 (69.57%) Microsoft
2 1 (4.35%) hybris
2 1 (4.35%) SAP