Period
to 25 July 2017

The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Staffordshire
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 23 12 30
Rank change year-on-year -11 +18 +4
Contract jobs citing CRM 13 34 19
As % of all contract IT jobs advertised in Staffordshire 5.12% 9.39% 5.04%
As % of the Processes & Methodologies category 6.74% 11.56% 6.23%
Number of daily rates quoted 13 23 12
Staffordshire median daily rate £350 £363 £413
Median daily rate % change year-on-year -3.45% -12.12% +13.79%
10th Percentile £182 £125 £309
90th Percentile £456 £487 £551
West Midlands median daily rate £420 £375 £400
% change year-on-year +12.00% -6.25% -
Number of hourly rates quoted 0 0 0
Staffordshire median hourly rate - - -
West Midlands median hourly rate £51.00 £11.00 -
% change year-on-year +363.64% - -

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Staffordshire
Contract job vacancies with a requirement for process and methodology skills 193 294 305
As % of all contract IT job vacancies advertised in Staffordshire 75.98% 81.22% 80.90%
Number of daily rates quoted 133 182 193
Staffordshire median daily rate £350 £338 £363
Median daily rate % change year-on-year +3.70% -6.90% +11.54%
10th Percentile £213 £189 £263
90th Percentile £475 £488 £450
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 9 9 20
Staffordshire median hourly rate £14.50 £15.00 £16.00
Median hourly rate % change year-on-year -3.33% -6.25% +23.08%
10th Percentile £13.00 £10.08 £10.30
90th Percentile £31.10 £46.70 £41.00
West Midlands median hourly rate £20.25 £17.00 £23.50
% change year-on-year +19.12% -27.66% +30.56%

CRM
Job Vacancy Trend in Staffordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for CRM in Staffordshire

CRM
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Staffordshire.

Contractor daily rate trend for CRM in Staffordshire

CRM
Contractor Daily Rate Histogram in Staffordshire

The daily rate distribution of IT jobs citing CRM in Staffordshire over the 6 months to 25 July 2017.

Contractor daily rate histogram for CRM in Staffordshire

CRM
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Staffordshire.

Contractor hourly rate trend for CRM in Staffordshire

CRM
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Staffordshire region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent -11 6 £331 -3.64%
Cannock +2 1 £425 -
CRM
West Midlands

For the 6 months to 25 July 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for CRM.

1 9 (69.23%) Microsoft
2 8 (61.54%) Dynamics CRM
3 3 (23.08%) ITIL
3 3 (23.08%) Stakeholder Management
4 2 (15.38%) Advertising
4 2 (15.38%) Service Management
4 2 (15.38%) Data Cleansing
4 2 (15.38%) Office 365
4 2 (15.38%) Wiki
4 2 (15.38%) SLA
4 2 (15.38%) Local Government
4 2 (15.38%) Microsoft Azure
5 1 (7.69%) SCCM
5 1 (7.69%) SCOM
5 1 (7.69%) Data Migration
5 1 (7.69%) Incident Management
5 1 (7.69%) MS Project Server
5 1 (7.69%) Life Science
5 1 (7.69%) Billing
5 1 (7.69%) Business Analysis
5 1 (7.69%) SAP Oil and Gas
5 1 (7.69%) Microsoft Intune
5 1 (7.69%) Performance Tuning
5 1 (7.69%) Performance Monitoring
5 1 (7.69%) Driving Licence
5 1 (7.69%) Matrix Organization
5 1 (7.69%) PMO
5 1 (7.69%) Hyper-V
5 1 (7.69%) Learning Management System
5 1 (7.69%) hybris

CRM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Project Server
1 1 (7.69%) SharePoint
Applications
1 1 (7.69%) Microsoft Office
1 1 (7.69%) Microsoft Project
Business Applications
1 8 (61.54%) Dynamics CRM
2 1 (7.69%) SAP Oil and Gas
Cloud Services
1 2 (15.38%) Microsoft Azure
1 2 (15.38%) Office 365
Communications & Networking
1 1 (7.69%) Firewall
1 1 (7.69%) TCP/IP
Development Applications
1 1 (7.69%) Visual Studio
General
1 2 (15.38%) Advertising
1 2 (15.38%) Local Government
2 1 (7.69%) Automotive
2 1 (7.69%) Billing
2 1 (7.69%) Finance
2 1 (7.69%) Manufacturing
Job Titles
1 3 (23.08%) Analyst
1 3 (23.08%) CRM Analyst
1 3 (23.08%) Service Analyst
1 3 (23.08%) Service Desk Analyst
2 2 (15.38%) Administrator
2 2 (15.38%) Project Manager
3 1 (7.69%) 3rd Line Support
3 1 (7.69%) Consultant
3 1 (7.69%) CRM Consultant
3 1 (7.69%) CRM Manager
3 1 (7.69%) DBA
3 1 (7.69%) Developer
3 1 (7.69%) Functional Consultant
3 1 (7.69%) Incident Manager
3 1 (7.69%) IT Manager
3 1 (7.69%) IT Project Manager
3 1 (7.69%) Microsoft Developer
3 1 (7.69%) SQL DBA
3 1 (7.69%) Technical Support
3 1 (7.69%) Trainer
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
1 1 (7.69%) HTML
Miscellaneous
1 2 (15.38%) Wiki
2 1 (7.69%) Driving Licence
2 1 (7.69%) Learning Management System
2 1 (7.69%) Life Science
Processes & Methodologies
1 3 (23.08%) ITIL
1 3 (23.08%) Stakeholder Management
2 2 (15.38%) Data Cleansing
2 2 (15.38%) Service Management
3 1 (7.69%) Business Analysis
3 1 (7.69%) Capacity Management
3 1 (7.69%) Data Migration
3 1 (7.69%) Disaster Recovery
3 1 (7.69%) ERP
3 1 (7.69%) Incident Management
3 1 (7.69%) Matrix Organization
3 1 (7.69%) Migration
3 1 (7.69%) Performance Monitoring
3 1 (7.69%) Performance Tuning
3 1 (7.69%) Portfolio Management
3 1 (7.69%) PRINCE2
3 1 (7.69%) Project Governance
3 1 (7.69%) Project Management
3 1 (7.69%) Validation
Programming Languages
1 1 (7.69%) C#
1 1 (7.69%) C++
1 1 (7.69%) JavaScript
1 1 (7.69%) SQL
Quality Assurance & Compliance
1 2 (15.38%) SLA
2 1 (7.69%) PMO
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) Hyper-V
Systems Management
1 1 (7.69%) Microsoft Intune
1 1 (7.69%) SCCM
1 1 (7.69%) SCOM
Vendors
1 9 (69.23%) Microsoft
2 1 (7.69%) hybris
2 1 (7.69%) SAP