Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in Staffordshire with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
West Midlands > Staffordshire
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 28 21 36
Rank change year-on-year -7 +15 -9
Contract jobs citing CRM 8 25 6
As % of all contract IT jobs advertised in Staffordshire 2.99% 6.31% 2.08%
As % of the Processes & Methodologies category 3.64% 7.79% 2.54%
Number of daily rates quoted 6 23 4
Staffordshire median daily rate £369 £355 £355
Median daily rate % change year-on-year +3.87% - +29.09%
10th Percentile £181 £158 £305
90th Percentile £440 £540 £421
West Midlands median daily rate £428 £400 £425
% change year-on-year +6.88% -5.88% +9.68%
Number of hourly rates quoted 0 0 0
Staffordshire median hourly rate - - -
West Midlands median hourly rate £12.42 £16.00 £19.00
% change year-on-year -22.38% -15.79% +8.57%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Staffordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Staffordshire
Contract vacancies with a requirement for process or methodology skills 220 321 236
As % of all contract IT jobs advertised in Staffordshire 82.09% 81.06% 81.94%
Number of daily rates quoted 152 217 166
Staffordshire median daily rate £375 £350 £370
Median daily rate % change year-on-year +7.14% -5.41% +13.85%
10th Percentile £263 £220 £263
90th Percentile £474 £491 £475
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +4.17%
Number of hourly rates quoted 9 16 12
Staffordshire median hourly rate £14.50 £25.00 £13.28
Median hourly rate % change year-on-year -42.00% +88.32% +0.19%
10th Percentile £11.12 £20.75 £8.61
90th Percentile £48.00 £77.50 £19.82
West Midlands median hourly rate £23.99 £21.22 £20.00
% change year-on-year +13.05% +6.10% -11.11%

CRM
Job Vacancy Trend in Staffordshire

Job postings citing CRM as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for CRM in Staffordshire

CRM
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Staffordshire.

Contractor daily rate trend for CRM in Staffordshire

CRM
Contractor Daily Rate Histogram in Staffordshire

The daily rate distribution of IT jobs citing CRM in Staffordshire over the 6 months to 19 January 2018.

Contractor daily rate histogram for CRM in Staffordshire

CRM
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in Staffordshire.

Contractor hourly rate trend for CRM in Staffordshire

CRM
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Staffordshire region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent -9 3 £190 -45.71% 4
Stafford +4 2 - -
Cannock - 2 £440 -
CRM
West Midlands

For the 6 months to 19 January 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for CRM.

1 5 (62.50%) Microsoft
2 3 (37.50%) ITIL
2 3 (37.50%) PRINCE2
2 3 (37.50%) Project Management
2 3 (37.50%) Dynamics CRM
2 3 (37.50%) Office 365
3 2 (25.00%) MS Project Server
3 2 (25.00%) Wiki
3 2 (25.00%) Service Management
3 2 (25.00%) SLA
3 2 (25.00%) Knowledge Management
3 2 (25.00%) Microsoft Project
3 2 (25.00%) E-Commerce
3 2 (25.00%) ERP
3 2 (25.00%) Finance
3 2 (25.00%) Stakeholder Management
3 2 (25.00%) Retail
3 2 (25.00%) Portfolio Management
3 2 (25.00%) Project Governance
3 2 (25.00%) Case Management
3 2 (25.00%) Virtual Team
3 2 (25.00%) Matrix Organization
3 2 (25.00%) PMO
3 2 (25.00%) Proactive Management
4 1 (12.50%) Virtual Team Management
4 1 (12.50%) Content Management
4 1 (12.50%) Document Management
4 1 (12.50%) TCP/IP
4 1 (12.50%) Active Directory
4 1 (12.50%) Microsoft Office

CRM
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) MS Project Server
2 1 (12.50%) SharePoint
Applications
1 2 (25.00%) Microsoft Project
2 1 (12.50%) Microsoft Office
Business Applications
1 3 (37.50%) Dynamics CRM
Cloud Services
1 3 (37.50%) Office 365
2 1 (12.50%) Microsoft Azure
Communications & Networking
1 1 (12.50%) Firewall
1 1 (12.50%) TCP/IP
General
1 2 (25.00%) Finance
1 2 (25.00%) Retail
Job Titles
1 3 (37.50%) Project Manager
2 2 (25.00%) Analyst
2 2 (25.00%) CRM Analyst
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Project Manager
2 2 (25.00%) Product Manager
2 2 (25.00%) Service Analyst
2 2 (25.00%) Service Desk Analyst
3 1 (12.50%) 3rd Line Infrastructure Support
3 1 (12.50%) 3rd Line Support
3 1 (12.50%) 3rd Line Technical Support
3 1 (12.50%) Infrastructure Support
3 1 (12.50%) Software Product Manager
3 1 (12.50%) Technical Support
Miscellaneous
1 2 (25.00%) Virtual Team
1 2 (25.00%) Wiki
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) PRINCE2
1 3 (37.50%) Project Management
2 2 (25.00%) Case Management
2 2 (25.00%) E-Commerce
2 2 (25.00%) ERP
2 2 (25.00%) Knowledge Management
2 2 (25.00%) Matrix Organization
2 2 (25.00%) Portfolio Management
2 2 (25.00%) Proactive Management
2 2 (25.00%) Project Governance
2 2 (25.00%) Service Management
2 2 (25.00%) Stakeholder Management
3 1 (12.50%) Content Management
3 1 (12.50%) Document Management
3 1 (12.50%) Virtual Team Management
Quality Assurance & Compliance
1 2 (25.00%) PMO
1 2 (25.00%) SLA
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) Hyper-V
Systems Management
1 1 (12.50%) Microsoft Intune
1 1 (12.50%) SCCM
1 1 (12.50%) SCOM
Vendors
1 5 (62.50%) Microsoft