Customer Engagement Contract Job Trends in Stoke-on-Trent

Customer Engagement
Staffordshire > Stoke-on-Trent

The table below provides summary statistics and contractor rates for jobs advertised in Stoke-on-Trent requiring Customer Engagement skills. It covers contract job vacancies from the 6 months leading up to 20 May 2026, with comparisons to the same periods in the previous two years.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 9 - -
Rank change year-on-year - - -
Contract jobs citing Customer Engagement 1 0 0
As % of all contract jobs in Stoke-on-Trent 2.78% - -
As % of the Processes & Methodologies category 4.55% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £456 - -
Median daily rate (50th Percentile) £463 - -
75th Percentile £469 - -
90th Percentile - - -
Staffordshire median daily rate £463 £525 -
% change year-on-year -11.90% - -

All Process & Methodology Skills
Stoke-on-Trent

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Stoke-on-Trent.

Contract vacancies with a requirement for process or methodology skills 22 13 22
As % of all contract IT jobs advertised in Stoke-on-Trent 61.11% 76.47% 78.57%
Number of daily rates quoted 15 8 19
10th Percentile £183 £323 £300
25th Percentile £289 £394 £319
Median daily rate (50th Percentile) £350 £400 £350
Median % change year-on-year -12.50% +14.29% -32.69%
75th Percentile £419 £423 £416
90th Percentile £469 £483 £485
Staffordshire median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% -21.05%
Number of hourly rates quoted 3 4 1
10th Percentile - - -
25th Percentile - £12.25 -
Median hourly rate £13.10 £13.14 £10.93
Median % change year-on-year -0.30% +20.22% -
75th Percentile £20.93 £16.39 -
90th Percentile £25.62 £21.09 -
Staffordshire median hourly rate £27.50 £17.24 £40.00
% change year-on-year +59.51% -56.90% +45.45%

Customer Engagement
Job Vacancy Trend in Stoke-on-Trent

Historical trend showing the proportion of contract IT job postings citing Customer Engagement relative to all contract IT jobs advertised in Stoke-on-Trent.

Customer Engagement job vacancy trend in Stoke-on-Trent

Customer Engagement
Co-Occurring Skills & Capabilities in Stoke-on-Trent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (100.00%) Dynamics CRM
Cloud Services
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Power Automate
1 1 (100.00%) Power Platform
1 1 (100.00%) PowerApps
General
1 1 (100.00%) Documentation Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Consultant
1 1 (100.00%) Dynamics 365 Consultant
Processes & Methodologies
1 1 (100.00%) Actionable Insight
1 1 (100.00%) BCP
1 1 (100.00%) Business Continuity
1 1 (100.00%) Business Continuity Planning
1 1 (100.00%) Collaborative Working
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) Data Modelling
1 1 (100.00%) Incident Response
1 1 (100.00%) Service Delivery
1 1 (100.00%) Technical Analysis
Programming Languages
1 1 (100.00%) C#
1 1 (100.00%) JavaScript
Qualifications
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) Actionable Recommendations
1 1 (100.00%) ISO 22301
1 1 (100.00%) NIST
1 1 (100.00%) NIST 800
1 1 (100.00%) SOC 2
Vendors
1 1 (100.00%) Microsoft