Period
to 24 November 2017

The median contractor rate for a Service Desk Analyst was £188 per day in advertised job vacancies in Staffordshire during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
West Midlands > Staffordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 31 38 40
Rank change year-on-year +7 +2 -8
Contract jobs requiring a Service Desk Analyst 3 8 2
As % of all contract IT jobs advertised in Staffordshire 1.15% 1.86% 0.66%
As % of the Job Titles category 1.21% 1.94% 0.71%
Number of daily rates quoted 3 5 0
Staffordshire median daily rate £188 £165 -
Median daily rate % change year-on-year +13.64% - -
West Midlands median daily rate £135 £113 £115
% change year-on-year +20.00% -2.17% -6.12%
Number of hourly rates quoted 0 1 1
Staffordshire median hourly rate - £11.00 £15.00
Median hourly rate % change year-on-year - -26.67% +46.34%
West Midlands median hourly rate £12.26 £11.00 £12.50
% change year-on-year +11.41% -12.00% -21.88%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Staffordshire
Contract vacancies in Staffordshire with a recognized job title 248 413 283
% of contract IT jobs with a recognized job title 94.66% 96.27% 93.71%
Number of daily rates quoted 168 261 173
Staffordshire median daily rate £361 £340 £363
Median daily rate % change year-on-year +6.25% -6.21% +15.54%
10th Percentile £222 £188 £263
90th Percentile £466 £488 £438
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 13 25 24
Staffordshire median hourly rate £14.20 £25.00 £13.75
Median hourly rate % change year-on-year -43.20% +81.82% -1.79%
10th Percentile £10.30 £12.25 £10.09
90th Percentile £44.30 £53.50 £19.70
West Midlands median hourly rate £17.38 £15.21 £17.00
% change year-on-year +14.22% -10.51% +5.20%

Service Desk Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Contractor Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Staffordshire.

Contractor daily rate trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Contractor Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Staffordshire.

Contractor hourly rate trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent -3 2 £188 +13.64%
Service Desk Analyst
West Midlands

Service Desk Analyst Skill Set
Top 8 Co-occurring IT Skills in Staffordshire

For the 6 months to 24 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region featuring Service Desk Analyst in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) CRM
1 3 (100.00%) SLA
1 3 (100.00%) Microsoft
1 3 (100.00%) Service Management
1 3 (100.00%) Dynamics CRM
1 3 (100.00%) Wiki
1 3 (100.00%) Proactive Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (100.00%) Dynamics CRM
Miscellaneous
1 3 (100.00%) Wiki
Processes & Methodologies
1 3 (100.00%) CRM
1 3 (100.00%) ITIL
1 3 (100.00%) Proactive Management
1 3 (100.00%) Service Management
Quality Assurance & Compliance
1 3 (100.00%) SLA
Vendors
1 3 (100.00%) Microsoft