Period
to 19 November 2017

The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Staffordshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
West Midlands > Staffordshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 94 106 104
Rank change year-on-year +12 -2 -4
Permanent jobs requiring a Service Desk Analyst 4 7 3
As % of all permanent IT jobs advertised in Staffordshire 0.34% 0.56% 0.25%
As % of the Job Titles category 0.34% 0.57% 0.25%
Number of salaries quoted 3 7 3
Staffordshire median annual salary £22,500 £21,500 £22,000
Median salary % change year-on-year +4.65% -2.27% -2.22%
10th Percentile £21,250 £18,750 £20,200
90th Percentile £23,750 £24,600 £23,600
West Midlands median annual salary £20,000 £20,500 £21,000
% change year-on-year -2.44% -2.38% +6.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Staffordshire
Permanent vacancies in Staffordshire with a recognized job title 1162 1218 1187
% of permanent IT jobs with a recognized job title 97.65% 97.60% 98.42%
Number of salaries quoted 933 1077 1028
Staffordshire median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% -
10th Percentile £21,250 £22,650 £22,463
90th Percentile £57,500 £56,250 £55,000
West Midlands median annual salary £40,000 £40,000 £40,000

Service Desk Analyst
Job Vacancy Trend in Staffordshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Staffordshire.

Job vacancy trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Staffordshire.

Salary trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 3 £22,500 -
Service Desk Analyst
West Midlands

Service Desk Analyst Skill Set
Top 5 Co-occurring IT Skills in Staffordshire

For the 6 months to 19 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Service Desk Analyst in the job title.

1 1 (25.00%) Service Management
1 1 (25.00%) Dynamics NAV
1 1 (25.00%) Line Management
1 1 (25.00%) ERP
1 1 (25.00%) Microsoft

Service Desk Analyst Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Dynamics NAV
Processes & Methodologies
1 1 (25.00%) ERP
1 1 (25.00%) Line Management
1 1 (25.00%) Service Management
Vendors
1 1 (25.00%) Microsoft