The median annual salary for a Service Desk Analyst was £20,000 in advertised job vacancies in Staffordshire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
West Midlands / Staffordshire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 51 64 65
Rank change year-on-year +13 +1  
Permanent jobs requiring a Service Desk Analyst 8 8 7
As % of all permanent IT jobs advertised in Staffordshire 1.85% 1.19% 1.19%
As % of the Job Titles category 1.91% 1.21% 1.22%
Number of salaries quoted 8 8 7
Median salary £20,000 £19,000 £22,500
Median salary % change year-on-year +5.26% -15.55%  
90% offered a salary of more than £19,850 £18,000 £19,500
10% offered a salary of more than £25,100 £20,850 £25,400
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Staffordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Staffordshire
Permanent job vacancies with a job title containing a recognized job role 418 663 575
As % of all permanent IT job vacancies advertised in Staffordshire 96.76% 98.66% 97.96%
Number of salaries quoted 335 606 511
Median salary £37,500 £35,000 £37,500
Median salary % change year-on-year +7.14% -6.66%  
90% offered a salary of more than £23,100 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Staffordshire

The job posting trend of jobs advertised in Staffordshire that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Staffordshire.

Salary trend for Service Desk Analyst in Staffordshire

Service Desk Analyst
Salary Histogram in Staffordshire

The salary distribution of IT jobs citing Service Desk Analyst in Staffordshire over the 3 months to 28 March 2017.

Salary histogram for Service Desk Analyst in Staffordshire

Service Desk Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Staffordshire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +7 6 £20,000 +3.89%
Burton-upon-Trent +10 1 £23,000 +21.05%
Rugeley - 1 £30,000 -
Service Desk Analyst
West Midlands

Service Desk Analyst Skill Set
Top 18 Co-occurring IT Skills in Staffordshire

For the 6 months to 28 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Service Desk Analyst in the job title.

1 9 (81.82%) Windows
2 8 (72.73%) VPN
2 8 (72.73%) SLA
2 8 (72.73%) Cisco
2 8 (72.73%) Service Delivery
2 8 (72.73%) Windows 7
2 8 (72.73%) Active Directory
2 8 (72.73%) Citrix
2 8 (72.73%) Blackberry
3 1 (9.09%) MS Office
3 1 (9.09%) RedPrairie
3 1 (9.09%) Windows 8
3 1 (9.09%) MS PowerPoint
3 1 (9.09%) Dynamics NAV
3 1 (9.09%) Microsoft
3 1 (9.09%) MS Excel
3 1 (9.09%) ERP
3 1 (9.09%) Windows XP

Service Desk Analyst Skill Set
Co-occurring IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) MS Excel
1 1 (9.09%) MS Office
1 1 (9.09%) MS PowerPoint
Business Applications
1 1 (9.09%) Dynamics NAV
Communications & Networking
1 8 (72.73%) VPN
Miscellaneous
1 8 (72.73%) Blackberry
Operating Systems
1 9 (81.82%) Windows
2 8 (72.73%) Windows 7
3 1 (9.09%) Windows 8
3 1 (9.09%) Windows XP
Processes & Methodologies
1 8 (72.73%) Service Delivery
2 1 (9.09%) ERP
Quality Assurance & Compliance
1 8 (72.73%) SLA
System Software
1 8 (72.73%) Active Directory
Vendors
1 8 (72.73%) Cisco
1 8 (72.73%) Citrix
2 1 (9.09%) Microsoft
2 1 (9.09%) RedPrairie
Stoke-On-Trent, Staffordshire
Staffordshire University
Salary: Grade 4, £19,485 - £22,494 per annum
Posted: 24 days ago