Customer Service Contracts in Stirling

Customer Service
Scotland > Stirling

The table below provides summary statistics for contract job vacancies advertised in Stirling requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 4 3 -
Rank change year-on-year -1 - -
Contract jobs citing Customer Service 1 3 0
As % of all contract jobs advertised in Stirling 12.50% 60.00% -
As % of the Processes & Methodologies category 12.50% 60.00% -
Number of daily rates quoted 0 3 0
Median daily rate (50th Percentile) - £420 -
Scotland median daily rate £205 £340 £250
% change year-on-year -39.71% +36.00% +20.48%

All Process and Methodology Skills
Stirling

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Stirling.

Contract vacancies with a requirement for process or methodology skills 8 5 4
As % of all contract IT jobs advertised in Stirling 100.00% 100.00% 66.67%
Number of daily rates quoted 6 5 3
10th Percentile £363 £281 £182
25th Percentile - £410 £268
Median daily rate (50th Percentile) £400 £420 £425
Median % change year-on-year -4.76% -1.18% +30.77%
75th Percentile £452 £430 £441
90th Percentile £494 £495 £444
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - +2.15%
Number of hourly rates quoted 1 0 0
Median hourly rate £15.46 - -
Scotland median hourly rate £21.59 £19.34 £17.72
% change year-on-year +11.66% +9.11% -55.69%

Customer Service
Job Vacancy Trend in Stirling

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stirling.

Job vacancy trend for Customer Service in Stirling

Customer Service
Contractor Daily Rate Trend in Stirling

3-month moving average daily rate quoted in jobs citing Customer Service in Stirling.

Daily rate trend for Customer Service in Stirling

Customer Service
Contractor Hourly Rate Trend in Stirling

3-month moving average hourly rates quoted in jobs citing Customer Service in Stirling.

Hourly rate trend for Customer Service in Stirling

Customer Service
Contract Job Locations in Stirling

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the Stirling region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Stirlingshire -1 1 - - 3
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Stirling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Chatbot
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Documentation Skills
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Implementation Specialist
1 1 (100.00%) Web Specialist
Processes & Methodologies
1 1 (100.00%) Chat Support
1 1 (100.00%) Conversational UI
1 1 (100.00%) CRM
1 1 (100.00%) Customer Engagement
1 1 (100.00%) Customer Journey Map
1 1 (100.00%) Journey Map
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) User Experience
1 1 (100.00%) UX Design
Quality Assurance & Compliance
1 1 (100.00%) Accessibility
Vendors
1 1 (100.00%) Genesys