Customer Service Jobs in Stirling

Customer Service
Scotland > Stirling

The following table provides summary statistics for permanent job vacancies advertised in Stirling with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 4 7 16
Rank change year-on-year +3 +9 -
Permanent jobs citing Customer Service 12 2 3
As % of all permanent jobs advertised in Stirling 21.82% 6.90% 3.57%
As % of the Processes & Methodologies category 23.53% 13.33% 4.69%
Number of salaries quoted 5 2 2
10th Percentile £27,165 £49,961 -
25th Percentile £33,789 £56,634 -
Median annual salary (50th Percentile) £53,614 £68,805 £26,680
Median % change year-on-year -22.08% +157.89% -
75th Percentile £75,772 £79,927 -
90th Percentile - £85,971 -
Scotland median annual salary £36,638 £38,622 £28,500
% change year-on-year -5.14% +35.52% -5.00%

All Process and Methodology Skills
Stirling

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Stirling with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 51 15 64
As % of all permanent jobs advertised in Stirling 92.73% 51.72% 76.19%
Number of salaries quoted 21 10 12
10th Percentile - £29,225 £26,762
25th Percentile £25,818 £32,750 £27,500
Median annual salary (50th Percentile) £32,500 £46,305 £42,500
Median % change year-on-year -29.81% +8.95% -19.05%
75th Percentile £51,250 £50,734 £55,320
90th Percentile £60,000 £63,000 £59,875
Scotland median annual salary £52,500 £57,577 £52,500
% change year-on-year -8.82% +9.67% +5.00%

Customer Service
Job Vacancy Trend in Stirling

Job postings citing Customer Service as a proportion of all IT jobs advertised in Stirling.

Job vacancy trend for Customer Service in Stirling

Customer Service
Salary Trend in Stirling

3-month moving average salary quoted in jobs citing Customer Service in Stirling.

Salary trend for Customer Service in Stirling

Customer Service
Salary Histogram in Stirling

Salary distribution for jobs citing Customer Service in Stirling over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Stirling

Customer Service
Job Locations in Stirling

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Stirling region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stirlingshire +3 12 £53,614 -22.08% 5
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Stirling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) CMS
2 1 (8.33%) Microsoft Exchange
2 1 (8.33%) SharePoint
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 1 (8.33%) Microsoft 365
1 1 (8.33%) OneDrive
General
1 9 (75.00%) Finance
2 7 (58.33%) Organisational Skills
2 7 (58.33%) Social Skills
3 2 (16.67%) Inclusion and Diversity
Job Titles
1 3 (25.00%) Lead
2 1 (8.33%) 1st Line Support
2 1 (8.33%) 1st Line Support Technician
2 1 (8.33%) Delivery Manager
2 1 (8.33%) IT Support
2 1 (8.33%) IT Support Technician
2 1 (8.33%) IT Technician
2 1 (8.33%) Operations Manager
2 1 (8.33%) Service Delivery Manager
2 1 (8.33%) Service Manager
2 1 (8.33%) Support Technician
2 1 (8.33%) Test Leader
Operating Systems
1 1 (8.33%) Windows
1 1 (8.33%) Windows 10
Processes & Methodologies
1 7 (58.33%) Line Management
2 4 (33.33%) Service Delivery
3 2 (16.67%) Business Analysis
3 2 (16.67%) Coaching
3 2 (16.67%) Stakeholder Management
4 1 (8.33%) BCP
4 1 (8.33%) Business Strategy
4 1 (8.33%) Disaster Recovery
4 1 (8.33%) Functional Testing
4 1 (8.33%) People Management
4 1 (8.33%) Release Management
4 1 (8.33%) Root Cause Analysis
4 1 (8.33%) Service Delivery Management
4 1 (8.33%) Test Strategy
Qualifications
1 7 (58.33%) DBS Check
Quality Assurance & Compliance
1 1 (8.33%) QA
System Software
1 1 (8.33%) Active Directory
Vendors
1 1 (8.33%) Microsoft