Customer Service Job Trends in Stirling

Customer Service
Scotland > Stirling

The table below provides summary statistics and salary benchmarking for jobs advertised in Stirling requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 30 December 2025, with comparisons to the same periods in the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 13 9 6
Rank change year-on-year -4 -3 -
Permanent jobs citing Customer Service 3 1 6
As % of all permanent jobs in Stirling 4.41% 2.63% 15.38%
As % of the Processes & Methodologies category 5.17% 3.23% 15.79%
Number of salaries quoted 3 1 4
10th Percentile £37,650 - £32,013
25th Percentile £43,125 £31,420 £37,469
Median annual salary (50th Percentile) £54,500 £33,269 £42,000
Median % change year-on-year +63.82% -20.79% -
75th Percentile £56,750 £35,117 £47,500
90th Percentile - - £54,700
Scotland median annual salary £32,000 £40,000 £55,000
% change year-on-year -20.00% -27.27% +30.06%

All Process & Methodology Skills
Stirling

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Stirling.

Permanent vacancies with a requirement for process or methodology skills 58 31 38
As % of all permanent jobs advertised in Stirling 85.29% 81.58% 97.44%
Number of salaries quoted 25 12 10
10th Percentile £25,200 £36,250 £31,773
25th Percentile £31,750 £37,563 £40,500
Median annual salary (50th Percentile) £40,000 £40,250 £47,500
Median % change year-on-year -0.62% -15.26% +31.08%
75th Percentile £56,750 £48,750 £49,688
90th Percentile £80,650 £74,625 £54,325
Scotland median annual salary £40,000 £55,000 £52,500
% change year-on-year -27.27% +4.76% -7.89%

Customer Service
Job Vacancy Trend in Stirling

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Stirling.

Customer Service job vacancy trend in Stirling

Customer Service
Salary Trend in Stirling

Salary distribution trend for jobs in Stirling citing Customer Service.

Salary distribution trend for jobs in Stirling citing Customer Service

Customer Service
Salary Histogram in Stirling

Salary distribution for jobs citing Customer Service in Stirling over the 6 months to 30 December 2025.

Salary histogram for Customer Service in Stirling

Customer Service
Job Locations in Stirling

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Stirling region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stirlingshire -4 3 £54,500 +63.82% 3
Customer Service
Scotland

Customer Service
Co-Occurring Skills & Capabilities in Stirling by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (66.67%) MS Visio
General
1 3 (100.00%) Finance
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Social Skills
3 1 (33.33%) Retail
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) Business Analyst
1 2 (66.67%) Senior
1 2 (66.67%) Senior Analyst
1 2 (66.67%) Senior Business Analyst
Miscellaneous
1 2 (66.67%) Management Information System
Processes & Methodologies
1 2 (66.67%) Business Analysis
1 2 (66.67%) Business Case
1 2 (66.67%) GAP Analysis
1 2 (66.67%) Performance Management
1 2 (66.67%) Problem-Solving
1 2 (66.67%) Prototyping
1 2 (66.67%) Regulatory Change
1 2 (66.67%) Test Strategy
2 1 (33.33%) Coaching
2 1 (33.33%) Customer Experience
Vendors
1 1 (33.33%) BT