Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Stoke-on-Trent with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Staffordshire > Stoke-on-Trent
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 20 10 -
Rank change year-on-year -10 - +16
Contract jobs citing CRM 3 15 0
As % of all contract IT jobs advertised in Stoke-on-Trent 2.97% 9.74% -
As % of the Processes & Methodologies category 4.00% 10.79% -
Number of daily rates quoted 3 14 0
Stoke-on-Trent median daily rate £190 £200 -
Median daily rate % change year-on-year -5.00% - -
Staffordshire median daily rate £350 £325 £355
% change year-on-year +7.69% -8.45% +29.09%
Number of hourly rates quoted 0 0 0
Stoke-on-Trent median hourly rate - - -
Staffordshire median hourly rate - - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Stoke-on-Trent with a requirement for process or methodology skills.

All Process and Methodology Skills
Stoke-on-Trent
Contract vacancies with a requirement for process or methodology skills 75 139 60
As % of all contract IT jobs advertised in Stoke-on-Trent 74.26% 90.26% 85.71%
Number of daily rates quoted 56 87 41
Stoke-on-Trent median daily rate £400 £350 £358
Median daily rate % change year-on-year +14.29% -2.10% +4.00%
10th Percentile £242 £158 £263
90th Percentile £488 £515 £430
Staffordshire median daily rate £365 £350 £363
% change year-on-year +4.29% -3.45% +11.54%
Number of hourly rates quoted 3 7 4
Stoke-on-Trent median hourly rate £14.50 £25.00 £14.43
Median hourly rate % change year-on-year -42.00% +73.31% -5.41%
10th Percentile £11.32 £25.00 £12.35
90th Percentile £18.75 £25.00 £18.33
Staffordshire median hourly rate £14.50 £25.00 £14.40
% change year-on-year -42.00% +73.61% +15.20%

CRM
Job Vacancy Trend in Stoke-on-Trent

Job postings citing CRM as a percentage of all IT jobs advertised in Stoke-on-Trent.

Job vacancy trend for CRM in Stoke-on-Trent

CRM
Contractor Daily Rate Trend in Stoke-on-Trent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in Stoke-on-Trent.

Contractor daily rate trend for CRM in Stoke-on-Trent

CRM
Contractor Daily Rate Histogram in Stoke-on-Trent

The daily rate distribution of IT jobs citing CRM in Stoke-on-Trent over the 6 months to 23 November 2017.

Contractor daily rate histogram for CRM in Stoke-on-Trent

For the 6 months to 23 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Stoke-on-Trent region with a requirement for CRM.

1 3 (100.00%) ITIL
1 3 (100.00%) Microsoft
1 3 (100.00%) Dynamics CRM
2 2 (66.67%) Wiki
2 2 (66.67%) Service Management
2 2 (66.67%) SLA
2 2 (66.67%) Proactive Management
3 1 (33.33%) Office 365
3 1 (33.33%) Microsoft Intune
3 1 (33.33%) Microsoft Office
3 1 (33.33%) SharePoint
3 1 (33.33%) TCP/IP
3 1 (33.33%) Active Directory
3 1 (33.33%) Firewall
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) SCCM
3 1 (33.33%) SCOM
3 1 (33.33%) Hyper-V
3 1 (33.33%) Microsoft Azure

CRM
Co-occurring IT Skills in Stoke-on-Trent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 3 (100.00%) Dynamics CRM
Cloud Services
1 1 (33.33%) Microsoft Azure
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) TCP/IP
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) CRM Analyst
1 2 (66.67%) Service Analyst
1 2 (66.67%) Service Desk Analyst
2 1 (33.33%) 3rd Line Infrastructure Support
2 1 (33.33%) 3rd Line Support
2 1 (33.33%) 3rd Line Technical Support
2 1 (33.33%) Infrastructure Support
2 1 (33.33%) Technical Support
Miscellaneous
1 2 (66.67%) Wiki
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) Proactive Management
2 2 (66.67%) Service Management
3 1 (33.33%) Stakeholder Management
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Hyper-V
Systems Management
1 1 (33.33%) Microsoft Intune
1 1 (33.33%) SCCM
1 1 (33.33%) SCOM
Vendors
1 3 (100.00%) Microsoft