1st Line Support Contracts in Suffolk

First Line Support
East of England > Suffolk

The median First Line Support daily rate in Suffolk is £170, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 20 - 24
Rank change year-on-year - - +1
Contract jobs requiring a 1st Line Support 1 0 1
As % of all contract jobs advertised in Suffolk 1.35% - 0.68%
As % of the Job Titles category 1.45% - 0.70%
Number of daily rates quoted 1 0 1
10th Percentile - - -
25th Percentile - - £263
Median daily rate (50th Percentile) £170 - £275
Median % change year-on-year - - +69.23%
75th Percentile - - £288
90th Percentile - - -
East of England median daily rate £175 £128 £155
% change year-on-year +36.37% -17.21% +19.23%

All Contract IT Job Vacancies
Suffolk

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Suffolk with a recognized job title 69 59 142
% of contract IT jobs with a recognized job title 93.24% 96.72% 96.60%
Number of daily rates quoted 40 40 115
10th Percentile £177 £105 £313
25th Percentile £200 £184 £469
Median daily rate (50th Percentile) £225 £450 £650
Median % change year-on-year -50.00% -30.77% +33.68%
75th Percentile £432 £541 £700
90th Percentile £527 £650 £745
East of England median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +5.56%
Number of hourly rates quoted 5 9 8
10th Percentile £29.15 - £13.74
25th Percentile £46.18 £11.25 £15.31
Median hourly rate £70.00 £11.50 £17.00
Median % change year-on-year +508.70% -32.35% -6.59%
75th Percentile - £42.25 £19.67
90th Percentile - £61.83 £19.94
East of England median hourly rate £50.00 £43.00 £35.40
% change year-on-year +16.28% +21.47% +128.39%

1st Line Support
Job Vacancy Trend in Suffolk

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Suffolk.

Job vacancy trend for 1st Line Support in Suffolk

1st Line Support
Contractor Daily Rate Trend in Suffolk

3-month moving average daily rate quoted in jobs citing 1st Line Support in Suffolk.

Daily rate trend for 1st Line Support in Suffolk

1st Line Support
Contractor Hourly Rate Trend in Suffolk

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Suffolk.

Hourly rate trend for 1st Line Support in Suffolk

1st Line Support
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Suffolk region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Ipswich - 1 £170 - 1
1st Line Support
East of England

1st Line Support Skill Set
Top 8 Co-occurring Skills and Capabilities in Suffolk

For the 6 months to 1 May 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Suffolk region featuring 1st Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) VLAN
1 1 (100.00%) ZyXEL
1 1 (100.00%) Microsoft 365
1 1 (100.00%) DBS Check
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VLAN
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
Qualifications
1 1 (100.00%) DBS Check
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) ZyXEL