Period
to 20 January 2019

The median contractor rate for a 1st Line Support was £112 per day in advertised job vacancies in the East of England during the 6 months to 20 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

First Line Support
England > East of England
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 180 152 149
Rank change year-on-year -28 -3 -14
Contract jobs requiring a 1st Line Support 20 45 40
As % of all contract IT jobs advertised in the East of England 0.45% 0.95% 0.89%
As % of the Job Titles category 0.48% 1.00% 0.92%
Number of daily rates quoted 9 10 11
East of England median daily rate £112 £120 £110
Median daily rate % change year-on-year -6.67% +9.09% +7.32%
10th Percentile £88 £105 £100
90th Percentile £152 £132 £125
England median daily rate £120 £120 £115
% change year-on-year - +4.35% -4.17%
Number of hourly rates quoted 7 23 16
East of England median hourly rate £13.00 £11.33 £11.83
Median hourly rate % change year-on-year +14.79% -4.23% +7.50%
10th Percentile £10.25 £9.55 £10.38
90th Percentile £14.10 £14.75 £17.25
England median hourly rate £12.50 £12.00 £12.29
% change year-on-year +4.17% -2.34% +2.40%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,162 4,480 4,329
% of contract IT jobs with a recognized job title 93.99% 94.83% 95.97%
Number of daily rates quoted 2,457 2,583 2,469
East of England median daily rate £425 £415 £388
Median daily rate % change year-on-year +2.41% +7.10% -1.90%
10th Percentile £200 £213 £200
90th Percentile £588 £575 £540
England median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +2.41%
Number of hourly rates quoted 265 319 354
East of England median hourly rate £17.33 £19.50 £20.90
Median hourly rate % change year-on-year -11.13% -6.70% -7.58%
10th Percentile £11.17 £10.66 £11.05
90th Percentile £50.00 £47.50 £47.50
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - -

1st Line Support
Job Vacancy Trend in the East of England

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 1st Line Support in the East of England

1st Line Support
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 1st Line Support in the East of England.

Contractor daily rate trend for 1st Line Support in the East of England

1st Line Support
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 1st Line Support in the East of England.

Contractor hourly rate trend for 1st Line Support in the East of England

1st Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the East of England region over the 6 months to 20 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 11 £136 - 8
Cambridgeshire -1 5 £99 -26.85% 5
Bedfordshire +9 2 £112 -
Essex -19 2 £112 -6.67% 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 January 2019, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring 1st Line Support in the job title.

1 11 (55.00%) Active Directory
2 10 (50.00%) Windows
3 8 (40.00%) Microsoft
4 7 (35.00%) Microsoft Office
5 4 (20.00%) SharePoint
5 4 (20.00%) Office 365
6 3 (15.00%) Incident Management
6 3 (15.00%) Windows Server
7 2 (10.00%) Analytics
7 2 (10.00%) Windows 10
7 2 (10.00%) Data Migration
7 2 (10.00%) Mac OS
7 2 (10.00%) Windows 7
7 2 (10.00%) Windows Server 2008
7 2 (10.00%) Health Informatics
7 2 (10.00%) G Suite
7 2 (10.00%) MCP
7 2 (10.00%) NHS
7 2 (10.00%) Windows Server 2003
7 2 (10.00%) LIMS
7 2 (10.00%) Google
7 2 (10.00%) Business Intelligence
7 2 (10.00%) SLA
7 2 (10.00%) Informatics
7 2 (10.00%) Mathematics
7 2 (10.00%) HL7
7 2 (10.00%) Service Delivery
7 2 (10.00%) Migration
7 2 (10.00%) PACS
7 2 (10.00%) Retail

1st Line Support Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (20.00%) SharePoint
Applications
1 7 (35.00%) Microsoft Office
2 1 (5.00%) Microsoft Excel
Cloud Services
1 4 (20.00%) Office 365
2 2 (10.00%) G Suite
3 1 (5.00%) Google Drive
Communications & Networking
1 1 (5.00%) DNS
1 1 (5.00%) Remote Desktop
1 1 (5.00%) TCP/IP
1 1 (5.00%) VoIP
1 1 (5.00%) VPN
1 1 (5.00%) WebEx
Database & Business Intelligence
1 2 (10.00%) Electronic Patient Records
General
1 2 (10.00%) Retail
2 1 (5.00%) Pharmaceutical
Miscellaneous
1 2 (10.00%) e-Health
1 2 (10.00%) LIMS
1 2 (10.00%) NHS
1 2 (10.00%) PACS
Operating Systems
1 10 (50.00%) Windows
2 3 (15.00%) Windows Server
3 2 (10.00%) Mac OS
3 2 (10.00%) Windows 10
3 2 (10.00%) Windows 7
3 2 (10.00%) Windows Server 2003
3 2 (10.00%) Windows Server 2008
4 1 (5.00%) Apple iOS
Processes & Methodologies
1 3 (15.00%) Incident Management
2 2 (10.00%) Analytics
2 2 (10.00%) Business Intelligence
2 2 (10.00%) Data Migration
2 2 (10.00%) Health Informatics
2 2 (10.00%) Informatics
2 2 (10.00%) Mathematics
2 2 (10.00%) Migration
2 2 (10.00%) Problem-Solving
2 2 (10.00%) Service Delivery
Qualifications
1 2 (10.00%) MCP
2 1 (5.00%) Degree
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) HL7
1 2 (10.00%) SLA
System Software
1 11 (55.00%) Active Directory
Vendors
1 8 (40.00%) Microsoft
2 2 (10.00%) Google