Period
to 28 July 2017

The following table provides summary statistics for contract job vacancies advertised in Suffolk with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 28 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
East of England > Suffolk
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 35 46 -
Rank change year-on-year +11 - -
Contract jobs citing ITSM 2 5 0
As % of all contract IT jobs advertised in Suffolk 0.75% 1.02% -
As % of the Processes & Methodologies category 0.96% 1.25% -
Number of daily rates quoted 0 3 0
Suffolk median daily rate - £113 -
East of England median daily rate £350 £323 £400
% change year-on-year +8.53% -19.38% -3.03%
Number of hourly rates quoted 0 0 0
Suffolk median hourly rate - - -
East of England median hourly rate £13.98 £32.40 £10.75
% change year-on-year -56.84% +201.40% -54.01%

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Suffolk with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Suffolk
Contract job vacancies with a requirement for process and methodology skills 208 401 376
As % of all contract IT job vacancies advertised in Suffolk 77.90% 81.50% 80.00%
Number of daily rates quoted 135 244 264
Suffolk median daily rate £400 £439 £425
Median daily rate % change year-on-year -8.83% +3.24% +6.25%
10th Percentile £181 £250 £254
90th Percentile £525 £588 £538
East of England median daily rate £425 £413 £388
% change year-on-year +3.03% +6.45% +3.33%
Number of hourly rates quoted 4 3 12
Suffolk median hourly rate £37.88 £22.50 £16.25
Median hourly rate % change year-on-year +68.33% +38.46% +25.00%
10th Percentile £19.88 £14.48 £11.38
90th Percentile £44.88 £39.75 £34.35
East of England median hourly rate £30.00 £26.19 £23.00
% change year-on-year +14.55% +13.87% -16.36%

ITSM
Job Vacancy Trend in Suffolk

Job postings citing ITSM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for ITSM in Suffolk

ITSM
Contractor Hourly Rate Trend in Suffolk

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Suffolk.

Contractor hourly rate trend for ITSM in Suffolk

ITSM
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Suffolk region over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +7 2 - -
ITSM
East of England

For the 6 months to 28 July 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Suffolk region with a requirement for ITSM.

1 1 (50.00%) Microsoft Office
1 1 (50.00%) ITIL
1 1 (50.00%) Windows
1 1 (50.00%) SLA
1 1 (50.00%) Microsoft
1 1 (50.00%) Service Management
1 1 (50.00%) Change Management
1 1 (50.00%) Video Conferencing
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows 8
1 1 (50.00%) Analytical Skills

ITSM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) Business Analyst
1 1 (50.00%) Deskside Engineer
1 1 (50.00%) Deskside Support
1 1 (50.00%) Deskside Support Engineer
1 1 (50.00%) Desktop Support
1 1 (50.00%) Support Engineer
Miscellaneous
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows 8
Processes & Methodologies
1 1 (50.00%) Change Management
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Microsoft