Digital Customer Experience (Digital CX)
UK > UK excluding London
The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Digital Customer Experience over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 16 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | - | 438 | 500 |
| Rank change year-on-year | - | +62 | -73 |
| Contract jobs citing Digital Customer Experience | 0 | 11 | 9 |
| As % of all contract jobs advertised in the UK excluding London | - | 0.048% | 0.030% |
| As % of the Processes & Methodologies category | - | 0.053% | 0.033% |
| Number of daily rates quoted | 0 | 10 | 2 |
| 10th Percentile | - | £524 | £416 |
| 25th Percentile | - | £525 | £422 |
| Median daily rate (50th Percentile) | - | £650 | £438 |
| Median % change year-on-year | - | +48.57% | -7.89% |
| 75th Percentile | - | £775 | £447 |
| 90th Percentile | - | £815 | £449 |
| UK median daily rate | £600 | £650 | £550 |
| % change year-on-year | -7.69% | +18.18% | +18.92% |
All Process and Methodology Skills
UK excluding London
Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 17,127 | 20,595 | 27,099 |
| As % of all contract IT jobs advertised in the UK excluding London | 84.40% | 89.52% | 89.11% |
| Number of daily rates quoted | 10,209 | 14,220 | 18,919 |
| 10th Percentile | £250 | £256 | £238 |
| 25th Percentile | £380 | £400 | £388 |
| Median daily rate (50th Percentile) | £500 | £500 | £479 |
| Median % change year-on-year | - | +4.38% | +9.49% |
| 75th Percentile | £600 | £600 | £575 |
| 90th Percentile | £688 | £688 | £653 |
| UK median daily rate | £525 | £550 | £530 |
| % change year-on-year | -4.55% | +3.77% | +8.16% |
| Number of hourly rates quoted | 2,061 | 1,259 | 1,357 |
| 10th Percentile | £12.34 | £10.63 | £12.25 |
| 25th Percentile | £15.23 | £15.25 | £14.25 |
| Median hourly rate | £37.50 | £35.00 | £20.00 |
| Median % change year-on-year | +7.14% | +75.00% | -6.21% |
| 75th Percentile | £61.30 | £65.00 | £47.25 |
| 90th Percentile | £72.50 | £73.72 | £61.50 |
| UK median hourly rate | £36.27 | £35.65 | £25.68 |
| % change year-on-year | +1.75% | +38.82% | +5.35% |
Digital Customer Experience
Job Vacancy Trend in the UK excluding London
Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in the UK excluding London.
Digital Customer Experience
Contractor Daily Rate Trend in the UK excluding London
3-month moving average daily rate quoted in jobs citing Digital Customer Experience in the UK excluding London.