Digital Customer Experience Contracts in the UK excluding London

Digital Customer Experience (Digital CX)
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring Digital Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Digital Customer Experience over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 334 - 436
Rank change year-on-year - - +65
Contract jobs citing Digital Customer Experience 5 0 11
As % of all contract jobs advertised in the UK excluding London 0.039% - 0.046%
As % of the Processes & Methodologies category 0.043% - 0.051%
Number of daily rates quoted 2 0 10
10th Percentile £491 - £524
25th Percentile £542 - £525
Median daily rate (50th Percentile) £631 - £650
Median % change year-on-year - - +48.57%
75th Percentile £717 - £775
90th Percentile £767 - £815
UK median daily rate £630 £600 £650
% change year-on-year +5.00% -7.69% +36.84%

All Process and Methodology Skills
UK excluding London

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the UK excluding London.

Contract vacancies with a requirement for process or methodology skills 11,562 17,588 21,473
As % of all contract IT jobs advertised in the UK excluding London 90.38% 84.75% 89.50%
Number of daily rates quoted 7,253 10,507 14,891
10th Percentile £235 £250 £255
25th Percentile £375 £380 £400
Median daily rate (50th Percentile) £483 £500 £500
Median % change year-on-year -3.50% - +5.26%
75th Percentile £588 £600 £600
90th Percentile £663 £688 £688
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 821 2,055 1,305
10th Percentile £14.20 £12.32 £11.00
25th Percentile £17.30 £15.22 £15.81
Median hourly rate £27.50 £36.50 £35.00
Median % change year-on-year -24.66% +4.29% +75.00%
75th Percentile £64.52 £60.00 £65.00
90th Percentile £75.00 £72.50 £72.98
UK median hourly rate £29.00 £35.50 £36.42
% change year-on-year -18.31% -2.53% +45.69%

Digital Customer Experience
Job Vacancy Trend in the UK excluding London

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Digital Customer Experience in the UK excluding London.

Daily rate trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Digital Customer Experience in the UK excluding London over the 6 months to 2 May 2025.

Daily rate histogram for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Digital Customer Experience within the UK excluding London region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Scotland - 3 - -
North West - 1 £800 - 1
East of England - 1 £463 -
North of England - 1 £800 - 4
Digital Customer Experience
UK

Digital Customer Experience
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Confluence
Development Applications
1 1 (20.00%) JIRA
General
1 3 (60.00%) Finance
1 3 (60.00%) Marketing
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Social Skills
Job Titles
1 3 (60.00%) Product Owner
2 1 (20.00%) Digital Product Manager
2 1 (20.00%) Product Manager
2 1 (20.00%) Programme Manager
2 1 (20.00%) Web Manager
2 1 (20.00%) Web Programme Manager
Miscellaneous
1 4 (80.00%) Product Ownership
Processes & Methodologies
1 5 (100.00%) Agile
1 5 (100.00%) Customer Experience
2 4 (80.00%) Product Vision
3 3 (60.00%) Analytics
3 3 (60.00%) Backlog Management
3 3 (60.00%) Backlog Prioritisation
3 3 (60.00%) Business Case
3 3 (60.00%) Data Collection
3 3 (60.00%) Objectives and Key Results
3 3 (60.00%) User Experience
3 3 (60.00%) UX Design
4 1 (20.00%) A/B Testing
4 1 (20.00%) B2C
4 1 (20.00%) E-Commerce
4 1 (20.00%) Emotional Intelligence
4 1 (20.00%) Information Architecture
4 1 (20.00%) Product Requirements
4 1 (20.00%) Product Roadmap
4 1 (20.00%) Stakeholder Engagement
4 1 (20.00%) User Stories
Quality Assurance & Compliance
1 1 (20.00%) Accessibility
Vendors
1 1 (20.00%) Atlassian