Digital Customer Experience Jobs in the UK excluding London

Digital Customer Experience (Digital CX)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Digital Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 637 734 809
Rank change year-on-year +97 +75 -173
Permanent jobs citing Digital Customer Experience 119 28 29
As % of all permanent jobs advertised in the UK excluding London 0.17% 0.046% 0.041%
As % of the Processes & Methodologies category 0.20% 0.048% 0.044%
Number of salaries quoted 27 22 26
10th Percentile £20,000 £45,000 £40,000
25th Percentile £21,000 £56,219 £42,563
Median annual salary (50th Percentile) £56,000 £70,000 £50,000
Median % change year-on-year -20.00% +40.00% -13.04%
75th Percentile £87,500 £81,563 £60,875
90th Percentile £88,500 £95,000 £65,000
UK median annual salary £56,000 £70,000 £55,000
% change year-on-year -20.00% +27.27% -26.67%

All Process and Methodology Skills
UK excluding London

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,303 58,729 66,662
As % of all permanent jobs advertised in the UK excluding London 84.44% 95.63% 94.06%
Number of salaries quoted 41,097 30,137 41,486
10th Percentile £27,250 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Digital Customer Experience
Job Vacancy Trend in the UK excluding London

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Digital Customer Experience in the UK excluding London.

Salary trend for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Digital Customer Experience in the UK excluding London over the 6 months to 29 April 2024.

Salary histogram for Digital Customer Experience in the UK excluding London

Digital Customer Experience
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the UK excluding London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +57 28 £70,000 -26.32% 1
Scotland -29 23 £20,000 -75.76%
North West +24 19 £70,000 -26.32% 1
Northern Ireland - 18 £85,000 -
South East +17 17 £32,250 -46.25% 2
South West -5 14 £82,500 +38.59%
Wales +19 9 - -
Midlands +13 9 - - 2
East Midlands -6 9 - - 1
Yorkshire - 9 - -
East of England - 1 £31,500 -
Digital Customer Experience
UK

Digital Customer Experience
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.68%) CMS
Applications
1 40 (33.61%) Sketch
2 6 (5.04%) Microsoft Office
3 4 (3.36%) Microsoft Excel
3 4 (3.36%) Microsoft PowerPoint
4 1 (0.84%) Adobe After Effects
4 1 (0.84%) Adobe Illustrator
4 1 (0.84%) Adobe Premiere
4 1 (0.84%) Adobe XD
4 1 (0.84%) Chatbot
4 1 (0.84%) Photoshop
Cloud Services
1 40 (33.61%) Figma
1 40 (33.61%) Heroku
1 40 (33.61%) Miro
2 2 (1.68%) Asana
2 2 (1.68%) Basecamp
2 2 (1.68%) GCP
2 2 (1.68%) Google Analytics
2 2 (1.68%) Smartsheet
3 1 (0.84%) Adobe Analytics
Database & Business Intelligence
1 2 (1.68%) BigQuery
1 2 (1.68%) Looker
Development Applications
1 2 (1.68%) JIRA
2 1 (0.84%) Visual Website Optimizer
General
1 8 (6.72%) Analytical Skills
1 8 (6.72%) Social Skills
2 5 (4.20%) Marketing
2 5 (4.20%) Retail
3 2 (1.68%) Automotive
3 2 (1.68%) Finance
3 2 (1.68%) Inclusion and Diversity
4 1 (0.84%) Influencing Skills
4 1 (0.84%) Multimedia
4 1 (0.84%) Organisational Skills
4 1 (0.84%) Wearables
Job Titles
1 71 (59.66%) Senior
2 61 (51.26%) Designer
3 40 (33.61%) Senior Designer
3 40 (33.61%) Senior UI Designer
3 40 (33.61%) Senior UI/UX Designer
3 40 (33.61%) Senior UX Designer
3 40 (33.61%) UI Designer
3 40 (33.61%) UI/UX Designer
3 40 (33.61%) UX Designer
4 30 (25.21%) Senior User Researcher
4 30 (25.21%) User Researcher
5 20 (16.81%) Service Designer
6 10 (8.40%) Software Engineer
7 4 (3.36%) Training Advisor
8 3 (2.52%) Lead
9 2 (1.68%) Digital Executive
9 2 (1.68%) Digital Product Manager
9 2 (1.68%) Product Manager
10 1 (0.84%) Delivery Manager
10 1 (0.84%) Digital Delivery Manager
Libraries, Frameworks & Software Standards
1 42 (35.29%) HTML
2 6 (5.04%) REST
2 6 (5.04%) SOAP
2 6 (5.04%) Web Services
3 3 (2.52%) .NET
4 2 (1.68%) CSS
Miscellaneous
1 30 (25.21%) Product Ownership
2 9 (7.56%) Greenfield Project
3 5 (4.20%) Social Media
4 3 (2.52%) Mobile App
5 1 (0.84%) Graphic Design
Operating Systems
1 2 (1.68%) Android
1 2 (1.68%) Apple iOS
Processes & Methodologies
1 119 (100.00%) Customer Experience
2 90 (75.63%) Actionable Insight
2 90 (75.63%) User-Centered Design (UCD)
2 90 (75.63%) Workshop Facilitation
3 60 (50.42%) Prototyping
4 52 (43.70%) Problem-Solving
5 50 (42.02%) User Research
6 46 (38.66%) User Experience
7 45 (37.82%) Stakeholder Management
7 45 (37.82%) UX Design
8 44 (36.97%) Agile
9 40 (33.61%) Coaching
9 40 (33.61%) Design Patterns
9 40 (33.61%) High-Fidelity Prototypes
9 40 (33.61%) Low-Fidelity Prototypes
9 40 (33.61%) Sprint Review
10 32 (26.89%) Backlog Prioritisation
11 30 (25.21%) Empathy Maps
11 30 (25.21%) Qualitative Research
11 30 (25.21%) Quantitative Research
Programming Languages
1 6 (5.04%) Java
2 2 (1.68%) JavaScript
Qualifications
1 90 (75.63%) SC Cleared
1 90 (75.63%) Security Cleared
2 1 (0.84%) Degree
Quality Assurance & Compliance
1 94 (78.99%) Accessibility
2 40 (33.61%) WCAG
3 2 (1.68%) QA
Vendors
1 9 (7.56%) Guidewire
2 4 (3.36%) Microsoft
3 3 (2.52%) Optimizely
4 2 (1.68%) Google
4 2 (1.68%) Medallia
5 1 (0.84%) Adobe