Period
to 26 July 2017

The median contractor rate for a 3rd Line Support Specialist was £365 per day in advertised job vacancies during the 6 months to 26 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Third Line Support Specialist
UK
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 831 881 887
Rank change year-on-year +50 +6 -28
Contract jobs requiring a 3rd Line Support Specialist 13 21 13
As % of all contract IT jobs advertised in the UK 0.014% 0.019% 0.012%
As % of the Job Titles category 0.014% 0.020% 0.012%
Number of daily rates quoted 7 11 8
UK median daily rate £365 £550 £290
Median daily rate % change year-on-year -33.64% +89.98% -1.86%
10th Percentile £293 £290 £250
90th Percentile £503 £575 £411
UK excluding London median daily rate £365 £550 £250
% change year-on-year -33.64% +120.00% -4.76%
Number of hourly rates quoted 0 2 0
UK median hourly rate - £43.28 -
UK excluding London median hourly rate - £43.28 -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 90298 104385 106998
As % of all contract IT job vacancies advertised in the UK 94.82% 95.01% 94.84%
Number of daily rates quoted 58587 67947 66244
UK median daily rate £430 £425 £400
Median daily rate % change year-on-year +1.18% +6.25% +1.01%
10th Percentile £263 £255 £233
90th Percentile £620 £600 £588
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.23% +3.33% +7.14%
Number of hourly rates quoted 2889 3090 4140
UK median hourly rate £18.50 £19.00 £17.50
Median hourly rate % change year-on-year -2.63% +8.57% +2.94%
10th Percentile £10.91 £10.40 £10.50
90th Percentile £49.60 £47.33 £45.00
UK excluding London median hourly rate £17.77 £19.00 £17.00
% change year-on-year -6.47% +11.76% +1.49%

3rd Line Support Specialist
Job Vacancy Trend

Job postings that featured 3rd Line Support Specialist in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 3rd Line Support Specialist.

Contractor daily rate trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing 3rd Line Support Specialist over the 6 months to 26 July 2017.

Contractor daily rate histogram for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 3rd Line Support Specialist.

Contractor hourly rate trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +59 12 £365 -33.64% 1
England +40 11 £365 -33.64% 1
South East +47 7 £420 -23.64% 1
South West +8 3 £325 -
Scotland - 2 - -
London +20 1 - -

3rd Line Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 July 2017, 3rd Line Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Specialist in the job title.

1 8 (61.54%) Windows
1 8 (61.54%) Active Directory
2 7 (53.85%) HP
2 7 (53.85%) ITIL
2 7 (53.85%) VMware
2 7 (53.85%) Windows Server 2008
3 5 (38.46%) SC Cleared
3 5 (38.46%) Security Cleared
3 5 (38.46%) VMware Infrastructure
3 5 (38.46%) Windows Server 2012
3 5 (38.46%) Windows Server 2003
3 5 (38.46%) Microsoft Certification
4 4 (30.77%) OVSD
4 4 (30.77%) Incident Management
4 4 (30.77%) VMware Workstation
4 4 (30.77%) Change Management
4 4 (30.77%) MCP
4 4 (30.77%) SQL
4 4 (30.77%) Citrix
4 4 (30.77%) Cisco
4 4 (30.77%) ITIL V3
4 4 (30.77%) Analytical Skills
4 4 (30.77%) Office 365
4 4 (30.77%) Hyper-V
4 4 (30.77%) Virtual Environments
5 3 (23.08%) Windows Server
5 3 (23.08%) DV Cleared
5 3 (23.08%) VMware ESXi
5 3 (23.08%) SAN
5 3 (23.08%) SQL Server

3rd Line Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) SharePoint
2 1 (7.69%) Exchange Server 2013
2 1 (7.69%) Skype for Business
Applications
1 1 (7.69%) Microsoft Office
Cloud Services
1 4 (30.77%) Office 365
2 1 (7.69%) Microsoft Azure
Communications & Networking
1 3 (23.08%) SAN
2 2 (15.38%) DHCP
2 2 (15.38%) DNS
2 2 (15.38%) Firewall
2 2 (15.38%) LAN
2 2 (15.38%) VPN
3 1 (7.69%) Ethernet
3 1 (7.69%) MPLS
3 1 (7.69%) Skype
3 1 (7.69%) VSAN
3 1 (7.69%) WAN
Database & Business Intelligence
1 3 (23.08%) SQL Server
2 2 (15.38%) SQL Server 2005
2 2 (15.38%) SQL Server 2008
2 2 (15.38%) SQL Server 2012
2 2 (15.38%) SQL Server 2016
3 1 (7.69%) MySQL
General
1 2 (15.38%) Banking
2 1 (7.69%) Finance
2 1 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (7.69%) Software Packaging
Miscellaneous
1 4 (30.77%) Analytical Skills
2 1 (7.69%) Computer Science
2 1 (7.69%) Data Centre
2 1 (7.69%) Enterprise Software
2 1 (7.69%) Public Cloud
Operating Systems
1 8 (61.54%) Windows
2 7 (53.85%) Windows Server 2008
3 5 (38.46%) Windows Server 2003
3 5 (38.46%) Windows Server 2012
4 3 (23.08%) Linux
4 3 (23.08%) Unix
4 3 (23.08%) Windows Server
5 1 (7.69%) AIX
5 1 (7.69%) CentOS
5 1 (7.69%) Red Hat Enterprise Linux
5 1 (7.69%) Windows 2000 Server
5 1 (7.69%) Windows Vista
Processes & Methodologies
1 7 (53.85%) ITIL
2 4 (30.77%) Change Management
2 4 (30.77%) Incident Management
2 4 (30.77%) ITIL V3
2 4 (30.77%) Virtual Environments
3 3 (23.08%) Service Delivery
3 3 (23.08%) Service Management
4 2 (15.38%) Data Protection
4 2 (15.38%) Infrastructure Monitoring
4 2 (15.38%) ITSM
5 1 (7.69%) Configuration Management
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Migration
5 1 (7.69%) Network Management
Programming Languages
1 4 (30.77%) SQL
2 1 (7.69%) PowerShell
2 1 (7.69%) Shell Script
Qualifications
1 5 (38.46%) Microsoft Certification
1 5 (38.46%) SC Cleared
1 5 (38.46%) Security Cleared
2 4 (30.77%) MCP
3 3 (23.08%) DV Cleared
3 3 (23.08%) MCSA
4 2 (15.38%) MCDBA
4 2 (15.38%) MCSE
5 1 (7.69%) CCNA
5 1 (7.69%) CCNP
5 1 (7.69%) Cisco Certification
5 1 (7.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (15.38%) SLA
2 1 (7.69%) ISO/IEC 27001
System Software
1 8 (61.54%) Active Directory
2 5 (38.46%) VMware Infrastructure
3 4 (30.77%) Hyper-V
3 4 (30.77%) VMware Workstation
4 3 (23.08%) VMware ESXi
5 1 (7.69%) ISA Server
5 1 (7.69%) Virtual Machines
5 1 (7.69%) vSphere
Systems Management
1 4 (30.77%) OVSD
2 3 (23.08%) SCCM
3 2 (15.38%) OpenView
4 1 (7.69%) SCOM
4 1 (7.69%) SCOrch
4 1 (7.69%) WSUS
Vendors
1 7 (53.85%) HP
1 7 (53.85%) VMware
2 4 (30.77%) Cisco
2 4 (30.77%) Citrix
3 2 (15.38%) Hitachi
4 1 (7.69%) Avaya
4 1 (7.69%) Dell
4 1 (7.69%) EMC
4 1 (7.69%) IBM
4 1 (7.69%) Juniper
4 1 (7.69%) Microsoft
4 1 (7.69%) NetApp
4 1 (7.69%) Oracle
4 1 (7.69%) Red Hat
4 1 (7.69%) SevOne