3rd Line Support Specialist Jobs

Third Line Support Specialist
UK

The median Third Line Support Specialist salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 867 990 1203
Rank change year-on-year +123 +213 -316
Permanent jobs requiring a 3rd Line Support Specialist 27 3 9
As % of all permanent jobs advertised in the UK 0.028% 0.003% 0.006%
As % of the Job Titles category 0.029% 0.003% 0.006%
Number of salaries quoted 25 3 9
10th Percentile £36,250 - £37,500
25th Percentile £37,500 £37,500 £38,500
Median annual salary (50th Percentile) £40,000 £40,000 £40,000
Median % change year-on-year - - +20.30%
75th Percentile £48,750 £45,625 £44,000
90th Percentile £80,000 £47,500 £45,450
UK excluding London median annual salary £40,000 £40,000 £40,000
% change year-on-year - - +23.08%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

3rd Line Support Specialist
Job Vacancy Trend

Job postings that featured 3rd Line Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing 3rd Line Support Specialist.

Salary trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Salary Histogram

Salary distribution for jobs citing 3rd Line Support Specialist over the 6 months to 26 April 2024.

Salary histogram for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +143 27 £40,000 -
UK excluding London +10 17 £40,000 - 1
Work from Home +98 15 £40,000 -
London - 10 £55,000 -
South West - 6 £40,000 -
South East +31 5 £37,500 -6.25%
North of England - 4 £42,500 -
West Midlands - 2 £41,250 -
Yorkshire - 2 £47,500 -
Midlands - 2 £41,250 -
North West - 2 £37,500 -

3rd Line Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, 3rd Line Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 3rd Line Support Specialist in the job title.

1 17 (62.96%) Windows
2 13 (48.15%) Microsoft 365
3 11 (40.74%) SharePoint
3 11 (40.74%) Active Directory
4 10 (37.04%) Azure
5 9 (33.33%) Microsoft
6 8 (29.63%) Windows Server
7 7 (25.93%) DNS
7 7 (25.93%) DHCP
7 7 (25.93%) Firewall
8 5 (18.52%) Problem-Solving
8 5 (18.52%) Hyper-V
8 5 (18.52%) Veeam
8 5 (18.52%) FTP
8 5 (18.52%) Client/Server
8 5 (18.52%) LAN
8 5 (18.52%) WAN
8 5 (18.52%) ITIL
8 5 (18.52%) VPN
8 5 (18.52%) Social Skills
9 4 (14.81%) Datto
9 4 (14.81%) Banking
9 4 (14.81%) Finance
9 4 (14.81%) VMware
10 3 (11.11%) Analytical Skills
10 3 (11.11%) Microsoft Intune
10 3 (11.11%) Degree
10 3 (11.11%) Cisco
10 3 (11.11%) SQL Server
11 2 (7.41%) TCP/IP

3rd Line Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (40.74%) SharePoint
Cloud Services
1 13 (48.15%) Microsoft 365
2 10 (37.04%) Azure
3 2 (7.41%) AWS
3 2 (7.41%) Google Workspace
3 2 (7.41%) Power Platform
3 2 (7.41%) SaaS
4 1 (3.70%) Entra ID
4 1 (3.70%) Nutanix
Communications & Networking
1 7 (25.93%) DHCP
1 7 (25.93%) DNS
1 7 (25.93%) Firewall
2 5 (18.52%) FTP
2 5 (18.52%) LAN
2 5 (18.52%) VPN
2 5 (18.52%) WAN
3 2 (7.41%) TCP/IP
3 2 (7.41%) Wi-Fi
Database & Business Intelligence
1 3 (11.11%) SQL Server
2 2 (7.41%) Power BI
General
1 5 (18.52%) Social Skills
2 4 (14.81%) Banking
2 4 (14.81%) Finance
3 3 (11.11%) Analytical Skills
4 2 (7.41%) Inclusion and Diversity
Libraries, Frameworks & Software Standards
1 1 (3.70%) SAML
Miscellaneous
1 5 (18.52%) Client/Server
2 2 (7.41%) Management Information System
2 2 (7.41%) Self-Motivation
Operating Systems
1 17 (62.96%) Windows
2 8 (29.63%) Windows Server
3 1 (3.70%) Windows 10
Processes & Methodologies
1 5 (18.52%) ITIL
1 5 (18.52%) Problem-Solving
2 2 (7.41%) Business Intelligence
2 2 (7.41%) Cybersecurity
2 2 (7.41%) Incident Response
2 2 (7.41%) Infrastructure Engineering
2 2 (7.41%) Mentoring
2 2 (7.41%) Performance Tuning
2 2 (7.41%) Remote Monitoring and Management
2 2 (7.41%) Service Management
2 2 (7.41%) Technical Leadership
3 1 (3.70%) Change Management
3 1 (3.70%) Converged Infrastructure
3 1 (3.70%) Server Virtualisation
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 3 (11.11%) Degree
2 2 (7.41%) DBS Check
2 2 (7.41%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.41%) GDPR
1 2 (7.41%) PCI DSS
2 1 (3.70%) SLA
System Software
1 11 (40.74%) Active Directory
2 5 (18.52%) Hyper-V
3 1 (3.70%) VMware Infrastructure
Systems Management
1 3 (11.11%) Microsoft Intune
2 2 (7.41%) Autotask
Vendors
1 9 (33.33%) Microsoft
2 5 (18.52%) Veeam
3 4 (14.81%) Datto
3 4 (14.81%) VMware
4 3 (11.11%) Cisco
5 1 (3.70%) Citrix