Period
to 24 November 2017

The median annual salary for a 3rd Line Support Specialist was £42,500 in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Specialist
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 1200 1183 1290
Rank change year-on-year -17 +107 -41
Permanent jobs requiring a 3rd Line Support Specialist 11 39 33
As % of all permanent IT jobs advertised in the UK 0.006% 0.021% 0.015%
As % of the Job Titles category 0.006% 0.021% 0.016%
Number of salaries quoted 11 26 26
UK median annual salary £42,500 £46,164 £42,000
Median salary % change year-on-year -7.94% +9.91% +20.00%
10th Percentile £33,000 £29,000 £32,000
90th Percentile £55,000 £59,375 £53,750
UK excluding London median annual salary £42,500 £36,250 £44,500
% change year-on-year +17.24% -18.54% +12.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172577 182568 211044
% of permanent IT jobs with a recognized job title 95.80% 96.48% 96.46%
Number of salaries quoted 138473 152713 175380
UK median annual salary £48,500 £47,500 £45,000
Median salary % change year-on-year +2.11% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

3rd Line Support Specialist
Job Vacancy Trend

Job postings that featured 3rd Line Support Specialist in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Specialist.

Salary trend for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Support Specialist over the 6 months to 24 November 2017.

Salary histogram for 3rd Line Support Specialist in the UK

3rd Line Support Specialist
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 11 £42,500 -7.94%
UK excluding London +41 7 £42,500 +17.24%
London -14 4 £48,750 -4.41%
South East +45 2 £48,750 +54.76%
East of England +10 2 £55,000 -
North of England - 2 £37,000 -
West Midlands - 1 £39,000 -
Yorkshire - 1 £32,500 -
Midlands - 1 £39,000 -
North West - 1 £41,500 -

3rd Line Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, 3rd Line Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Specialist in the job title.

1 7 (63.64%) SQL
2 6 (54.55%) Finance
3 5 (45.45%) Java
4 4 (36.36%) J2EE
4 4 (36.36%) Oracle
4 4 (36.36%) Unix
4 4 (36.36%) PL/SQL
5 3 (27.27%) VMware
5 3 (27.27%) Oracle Database 10g
5 3 (27.27%) VMware Infrastructure
5 3 (27.27%) Oracle Database
6 2 (18.18%) Hyper-V
6 2 (18.18%) Microsoft
6 2 (18.18%) Linux
6 2 (18.18%) Microsoft Certification
6 2 (18.18%) SAN
7 1 (9.09%) Veritas
7 1 (9.09%) Unit4 Business World
7 1 (9.09%) Site Server
7 1 (9.09%) arcserve
7 1 (9.09%) Symantec
7 1 (9.09%) McAfee
7 1 (9.09%) Norton AntiVirus
7 1 (9.09%) Project Management
7 1 (9.09%) OOP
7 1 (9.09%) OO
7 1 (9.09%) MCSA
7 1 (9.09%) SharePoint
7 1 (9.09%) MS Exchange
7 1 (9.09%) GxP

3rd Line Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Exchange Server 2010
1 1 (9.09%) Exchange Server 2013
1 1 (9.09%) MS Exchange
1 1 (9.09%) SharePoint
1 1 (9.09%) Site Server
Business Applications
1 1 (9.09%) Unit4 Business World
Cloud Services
1 1 (9.09%) G Suite
1 1 (9.09%) Office 365
1 1 (9.09%) SaaS
Communications & Networking
1 2 (18.18%) SAN
2 1 (9.09%) iSCSI
2 1 (9.09%) NAS
Database & Business Intelligence
1 3 (27.27%) Oracle Database
1 3 (27.27%) Oracle Database 10g
2 1 (9.09%) SQL Server
2 1 (9.09%) SQL Server Integration Services
2 1 (9.09%) SQL Server Reporting Services
General
1 6 (54.55%) Finance
2 1 (9.09%) Electronics
2 1 (9.09%) Manufacturing
2 1 (9.09%) Marketing
2 1 (9.09%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (36.36%) J2EE
2 1 (9.09%) .NET
2 1 (9.09%) CSS
2 1 (9.09%) HTML
2 1 (9.09%) REST
2 1 (9.09%) SOAP
2 1 (9.09%) Web Services
Miscellaneous
1 1 (9.09%) Mobile Payment
Operating Systems
1 4 (36.36%) Unix
2 2 (18.18%) Linux
3 1 (9.09%) Windows
3 1 (9.09%) Windows Server
3 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 1 (9.09%) Business Intelligence
1 1 (9.09%) Coaching
1 1 (9.09%) Customer Requirements
1 1 (9.09%) Digital Marketing
1 1 (9.09%) High Availability
1 1 (9.09%) ITIL
1 1 (9.09%) OO
1 1 (9.09%) OOP
1 1 (9.09%) Presales
1 1 (9.09%) Programme Management
1 1 (9.09%) Project Management
1 1 (9.09%) Service Delivery
Programming Languages
1 7 (63.64%) SQL
2 5 (45.45%) Java
3 4 (36.36%) PL/SQL
4 1 (9.09%) C
4 1 (9.09%) C#
4 1 (9.09%) C++
4 1 (9.09%) JavaScript
4 1 (9.09%) PowerShell
4 1 (9.09%) T-SQL
Qualifications
1 2 (18.18%) Microsoft Certification
2 1 (9.09%) Degree
2 1 (9.09%) MCITP
2 1 (9.09%) MCSA
2 1 (9.09%) VCP4
2 1 (9.09%) VCP5
2 1 (9.09%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (9.09%) GxP
1 1 (9.09%) HL7
System Software
1 3 (27.27%) VMware Infrastructure
2 2 (18.18%) Hyper-V
3 1 (9.09%) Active Directory
3 1 (9.09%) vSphere
Systems Management
1 1 (9.09%) Norton AntiVirus
1 1 (9.09%) SCCM
1 1 (9.09%) SCOM
Vendors
1 4 (36.36%) Oracle
2 3 (27.27%) VMware
3 2 (18.18%) Microsoft
4 1 (9.09%) arcserve
4 1 (9.09%) Barracuda Networks
4 1 (9.09%) Citrix
4 1 (9.09%) McAfee
4 1 (9.09%) SAP
4 1 (9.09%) Symantec
4 1 (9.09%) Veritas