Customer-Centric
UK > Wales
The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 26 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 40 | 53 | 70 |
| Rank change year-on-year | +13 | +17 | -7 |
| Contract jobs citing Customer-Centricity | 2 | 3 | 3 |
| As % of all contract jobs advertised in Wales | 0.53% | 0.50% | 0.31% |
| As % of the Processes & Methodologies category | 0.70% | 0.58% | 0.37% |
| Number of daily rates quoted | 2 | 2 | 0 |
| Median daily rate (50th Percentile) | £91 | £575 | - |
| Median % change year-on-year | -84.17% | - | - |
| UK median daily rate | £456 | £518 | £550 |
| % change year-on-year | -11.96% | -5.77% | - |
| Number of hourly rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | £11.54 |
| 25th Percentile | - | - | £12.09 |
| Median hourly rate | - | - | £13.00 |
| 75th Percentile | - | - | £18.38 |
| 90th Percentile | - | - | £21.60 |
| UK median hourly rate | £10.30 | £26.67 | £26.25 |
| % change year-on-year | -61.38% | +1.60% | +15.38% |
All Process and Methodology Skills
Wales
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 284 | 521 | 814 |
| As % of all contract IT jobs advertised in Wales | 75.73% | 87.12% | 84.35% |
| Number of daily rates quoted | 185 | 396 | 590 |
| 10th Percentile | £160 | £181 | £200 |
| 25th Percentile | £356 | £325 | £363 |
| Median daily rate (50th Percentile) | £500 | £475 | £483 |
| Median % change year-on-year | +5.26% | -1.55% | +11.56% |
| 75th Percentile | £563 | £581 | £575 |
| 90th Percentile | £672 | £650 | £650 |
| UK median daily rate | £525 | £550 | £538 |
| % change year-on-year | -4.55% | +2.33% | +7.92% |
| Number of hourly rates quoted | 32 | 26 | 26 |
| 10th Percentile | £11.75 | £14.63 | £14.00 |
| 25th Percentile | £14.99 | £16.98 | £18.57 |
| Median hourly rate | £19.70 | £18.14 | £21.37 |
| Median % change year-on-year | +8.61% | -15.11% | +1.76% |
| 75th Percentile | £51.75 | £22.93 | £42.91 |
| 90th Percentile | £85.90 | £49.38 | £47.40 |
| UK median hourly rate | £36.05 | £37.00 | £25.68 |
| % change year-on-year | -2.58% | +44.08% | +9.28% |
Customer-Centricity
Job Vacancy Trend in Wales
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Wales.
Customer-Centricity
Contractor Daily Rate Trend in Wales
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contractor Hourly Rate Trend in Wales
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Wales.
Customer-Centricity
Contract Job Locations in Wales
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Wales region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| South Wales | +17 | 2 | £91 | -84.17% | 8 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Wales by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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