Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Wales
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 47 98 83
Rank change year-on-year +51 -15 +8
Contract jobs citing SLA 46 6 28
As % of all contract IT jobs advertised in Wales 3.85% 0.42% 1.69%
As % of the Quality Assurance & Compliance category 23.96% 3.82% 14.00%
Number of daily rates quoted 24 2 14
Wales median daily rate £286 £253 £363
Median daily rate % change year-on-year +13.37% -30.34% +11.54%
10th Percentile £101 £149 £178
90th Percentile £459 £362 £400
UK median daily rate £300 £325 £320
% change year-on-year -7.69% +1.56% +12.28%
Number of hourly rates quoted 4 0 6
Wales median hourly rate £15.24 - £10.75
10th Percentile £14.72 - £9.25
90th Percentile £21.10 - £29.38
UK median hourly rate £15.00 £15.00 £17.00
% change year-on-year - -11.76% +6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wales
Contract vacancies with a requirement for quality assurance or compliance skills 192 157 200
As % of all contract IT jobs advertised in Wales 16.08% 11.10% 12.06%
Number of daily rates quoted 127 122 146
Wales median daily rate £375 £425 £385
Median daily rate % change year-on-year -11.76% +10.39% +2.67%
10th Percentile £175 £263 £245
90th Percentile £550 £611 £528
UK median daily rate £438 £425 £405
% change year-on-year +2.94% +4.94% +1.25%
Number of hourly rates quoted 9 1 9
Wales median hourly rate £35.00 £70.00 £11.00
Median hourly rate % change year-on-year -50.00% +536.36% -35.29%
10th Percentile £15.09 £70.00 £9.40
90th Percentile £52.48 £70.00 £35.00
UK median hourly rate £20.00 £22.84 £22.50
% change year-on-year -12.42% +1.49% +15.38%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Wales.

Contractor daily rate trend for SLA in Wales

SLA
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing SLA in Wales over the 6 months to 18 November 2017.

Contractor daily rate histogram for SLA in Wales

SLA
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Wales.

Contractor hourly rate trend for SLA in Wales

SLA
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Wales region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +44 38 £180 -28.71% 7
West Wales - 4 £450 - 1
Mid Wales +3 2 £88 - 1
North Wales - 2 £275 - 1
SLA
UK

For the 6 months to 18 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for SLA.

1 13 (28.26%) Break/Fix
2 12 (26.09%) Amazon AWS
3 10 (21.74%) ITIL
3 10 (21.74%) Microsoft
4 9 (19.57%) Cisco
4 9 (19.57%) Cisco Certification
4 9 (19.57%) Windows
4 9 (19.57%) Linux
5 8 (17.39%) CCNA
5 8 (17.39%) Firewall
5 8 (17.39%) VMware
6 7 (15.22%) Active Directory
6 7 (15.22%) Security Cleared
7 6 (13.04%) SC Cleared
7 6 (13.04%) Incident Management
7 6 (13.04%) HP Data Protector
7 6 (13.04%) HP
7 6 (13.04%) Tivoli
7 6 (13.04%) Tivoli Storage Manager
8 5 (10.87%) Web Services
8 5 (10.87%) Atlassian Bamboo
8 5 (10.87%) MongoDB
8 5 (10.87%) Root Cause Analysis
8 5 (10.87%) Kafka
8 5 (10.87%) Elasticsearch
8 5 (10.87%) Performance Monitoring
8 5 (10.87%) Ansible
8 5 (10.87%) Marathon
8 5 (10.87%) Terraform
8 5 (10.87%) AWS CloudFormation

SLA
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.87%) Elasticsearch
2 4 (8.70%) IBM Notes
3 2 (4.35%) Apache
3 2 (4.35%) IIS
3 2 (4.35%) Skype for Business
3 2 (4.35%) Tomcat
Applications
1 1 (2.17%) Microsoft Office
1 1 (2.17%) Microsoft Project
Cloud Services
1 12 (26.09%) Amazon AWS
2 5 (10.87%) AWS CloudFormation
3 1 (2.17%) Office 365
Communications & Networking
1 8 (17.39%) Firewall
2 4 (8.70%) Internet
3 3 (6.52%) Wireless
4 2 (4.35%) BIG-IP
4 2 (4.35%) Cisco ASA
4 2 (4.35%) Cisco Wireless
4 2 (4.35%) DHCP
4 2 (4.35%) DNS
4 2 (4.35%) Remote Desktop
4 2 (4.35%) VPN
5 1 (2.17%) LAN
5 1 (2.17%) MPLS
5 1 (2.17%) Structured Cabling
5 1 (2.17%) WAN
5 1 (2.17%) Wi-Fi
Database & Business Intelligence
1 5 (10.87%) MongoDB
2 2 (4.35%) MySQL
2 2 (4.35%) Oracle Reports
2 2 (4.35%) SQL Server
Development Applications
1 5 (10.87%) Atlassian Bamboo
General
1 2 (4.35%) Advertising
1 2 (4.35%) Billing
2 1 (2.17%) Finance
Job Titles
1 13 (28.26%) Field Engineer
2 11 (23.91%) Field Service Engineer
3 7 (15.22%) Support Engineer
4 6 (13.04%) 1st Line Support
5 5 (10.87%) Analyst
5 5 (10.87%) Cloud Engineer
5 5 (10.87%) Desktop Support
5 5 (10.87%) Technical Support
6 4 (8.70%) 1st Line Engineer
6 4 (8.70%) 1st Line Support Engineer
6 4 (8.70%) 1st Line Technical Support
6 4 (8.70%) Service Analyst
6 4 (8.70%) Service Desk Analyst
6 4 (8.70%) Service Desk Support
6 4 (8.70%) Technical Engineer
6 4 (8.70%) Technical Support Engineer
7 3 (6.52%) Database Specialist
7 3 (6.52%) IT Engineer
7 3 (6.52%) Network Engineer
8 2 (4.35%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 5 (10.87%) Kafka
1 5 (10.87%) Web Services
Miscellaneous
1 5 (10.87%) Data Centre
2 4 (8.70%) Analytical Skills
3 2 (4.35%) Management Information System
3 2 (4.35%) PDA
3 2 (4.35%) User Experience
Operating Systems
1 9 (19.57%) Linux
1 9 (19.57%) Windows
2 4 (8.70%) AIX
3 2 (4.35%) Windows 8
3 2 (4.35%) Windows Server 2003
3 2 (4.35%) Windows Server 2008
3 2 (4.35%) Windows Server 2012
3 2 (4.35%) Windows XP
4 1 (2.17%) Windows 10
4 1 (2.17%) Windows 7
4 1 (2.17%) Windows Server
Processes & Methodologies
1 13 (28.26%) Break/Fix
2 10 (21.74%) ITIL
3 6 (13.04%) Incident Management
4 5 (10.87%) Performance Monitoring
4 5 (10.87%) Root Cause Analysis
5 3 (6.52%) Proactive Management
6 2 (4.35%) Change Management
6 2 (4.35%) Coaching
6 2 (4.35%) DevOps
6 2 (4.35%) Digital Transformation Programme
6 2 (4.35%) Logistics
6 2 (4.35%) Mentoring
6 2 (4.35%) Migration
6 2 (4.35%) Problem Management
6 2 (4.35%) Project Management
6 2 (4.35%) Service Delivery
7 1 (2.17%) Contact Management
7 1 (2.17%) E-Procurement
7 1 (2.17%) PRINCE2
7 1 (2.17%) Risk Management
Qualifications
1 9 (19.57%) Cisco Certification
2 8 (17.39%) CCNA
3 7 (15.22%) Security Cleared
4 6 (13.04%) SC Cleared
5 4 (8.70%) ITIL Foundation Certificate
6 2 (4.35%) CCIE
6 2 (4.35%) CCNP
6 2 (4.35%) Degree
6 2 (4.35%) Microsoft Certification
7 1 (2.17%) DV Cleared
Quality Assurance & Compliance
1 1 (2.17%) Disclosure Scotland
1 1 (2.17%) ISO/IEC 20000
1 1 (2.17%) ISO/IEC 27001
1 1 (2.17%) PMO
System Software
1 7 (15.22%) Active Directory
2 2 (4.35%) Hyper-V
2 2 (4.35%) iptables
2 2 (4.35%) VMware ESXi
2 2 (4.35%) VMware Infrastructure
Systems Management
1 6 (13.04%) HP Data Protector
1 6 (13.04%) Tivoli
1 6 (13.04%) Tivoli Storage Manager
2 5 (10.87%) Ansible
2 5 (10.87%) Marathon
2 5 (10.87%) Terraform
3 2 (4.35%) Cisco Prime
3 2 (4.35%) SCCM
Vendors
1 10 (21.74%) Microsoft
2 9 (19.57%) Cisco
3 8 (17.39%) VMware
4 6 (13.04%) HP
5 4 (8.70%) Citrix
5 4 (8.70%) Lotus
6 3 (6.52%) Oracle
7 2 (4.35%) Juniper
7 2 (4.35%) NetApp