Period
to 21 April 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 21 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Wales
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 80 49 79
Rank change year-on-year -31 +30 -21
Contract jobs citing SLA 26 48 24
As % of all contract IT jobs advertised in Wales 1.71% 3.62% 1.92%
As % of the Quality Assurance & Compliance category 15.48% 28.24% 16.33%
Number of daily rates quoted 12 31 13
Wales median daily rate £330 £475 £138
Median daily rate % change year-on-year -30.53% +245.45% -21.43%
10th Percentile £140 £175 £124
90th Percentile £406 £600 £370
UK median daily rate £311 £350 £325
% change year-on-year -11.07% +7.69% +6.04%
Number of hourly rates quoted 3 8 2
Wales median hourly rate £33.50 £25.00 £18.50
Median hourly rate % change year-on-year +34.00% +35.14% +32.14%
10th Percentile £18.54 £24.55 £12.40
90th Percentile £38.65 £29.80 £23.80
UK median hourly rate £15.50 £15.00 £17.50
% change year-on-year +3.33% -14.29% +14.75%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wales
Contract vacancies with a requirement for quality assurance or compliance skills 168 170 147
As % of all contract IT jobs advertised in Wales 11.07% 12.81% 11.79%
Number of daily rates quoted 120 123 104
Wales median daily rate £368 £400 £350
Median daily rate % change year-on-year -8.13% +14.29% -12.50%
10th Percentile £213 £218 £137
90th Percentile £525 £535 £475
UK median daily rate £450 £430 £400
% change year-on-year +4.65% +7.50% -
Number of hourly rates quoted 8 12 7
Wales median hourly rate £38.25 £28.75 £25.00
Median hourly rate % change year-on-year +33.04% +15.00% +56.25%
10th Percentile £24.17 £23.65 £11.75
90th Percentile £49.33 £77.50 £57.00
UK median hourly rate £23.50 £22.45 £24.00
% change year-on-year +4.68% -6.46% +11.37%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Wales.

Contractor daily rate trend for SLA in Wales

SLA
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing SLA in Wales over the 6 months to 21 April 2018.

Contractor daily rate histogram for SLA in Wales

SLA
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Wales.

Contractor hourly rate trend for SLA in Wales

SLA
Contractor Hourly Rate Histogram in Wales

The hourly rate distribution of IT jobs citing SLA in Wales over the 6 months to 21 April 2018.

Contractor hourly rate histogram for SLA in Wales

SLA
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Wales region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -18 24 £330 +20.55% 8
West Wales -6 2 - - 1
SLA
UK

For the 6 months to 21 April 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Wales region with a requirement for SLA.

1 10 (38.46%) Security Cleared
2 7 (26.92%) SC Cleared
3 6 (23.08%) ITIL
4 5 (19.23%) Windows
4 5 (19.23%) Cisco
5 4 (15.38%) Remedy
5 4 (15.38%) Oracle
5 4 (15.38%) Cisco Certification
5 4 (15.38%) Ticket Management
5 4 (15.38%) Break/Fix
6 3 (11.54%) LAN
6 3 (11.54%) WAN
6 3 (11.54%) SQL
6 3 (11.54%) PRINCE2
6 3 (11.54%) DV Cleared
7 2 (7.69%) Oracle RMAN
7 2 (7.69%) Logistics
7 2 (7.69%) Smartphone
7 2 (7.69%) Incident Management
7 2 (7.69%) VLAN
7 2 (7.69%) Android
7 2 (7.69%) iPhone
7 2 (7.69%) Apple iOS
7 2 (7.69%) Oracle Database 12c
7 2 (7.69%) Oracle Database
7 2 (7.69%) Performance Tuning
7 2 (7.69%) Performance Monitoring
7 2 (7.69%) HNC
7 2 (7.69%) Six Sigma
7 2 (7.69%) Shell Script

SLA
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Apache
1 1 (3.85%) CMS
1 1 (3.85%) IBM Notes
1 1 (3.85%) IIS
1 1 (3.85%) MS Exchange
1 1 (3.85%) Oracle Service Bus
1 1 (3.85%) Oracle SOA Suite
1 1 (3.85%) Skype for Business
1 1 (3.85%) Tomcat
1 1 (3.85%) WebLogic
1 1 (3.85%) WebLogic Portal
Business Applications
1 1 (3.85%) Oracle BPM
1 1 (3.85%) Remedy ITSM
1 1 (3.85%) SAP CO
1 1 (3.85%) SAP FI
1 1 (3.85%) SAP FI/CO
Cloud Services
1 1 (3.85%) Amazon AWS
1 1 (3.85%) GitHub
Communications & Networking
1 3 (11.54%) LAN
1 3 (11.54%) WAN
2 2 (7.69%) VLAN
3 1 (3.85%) BIG-IP
3 1 (3.85%) DHCP
3 1 (3.85%) DNS
3 1 (3.85%) Remote Desktop
3 1 (3.85%) Skype
3 1 (3.85%) TCP/IP
3 1 (3.85%) VPN
Database & Business Intelligence
1 2 (7.69%) MySQL
1 2 (7.69%) Oracle Database
1 2 (7.69%) Oracle Database 12c
1 2 (7.69%) Oracle9i Database
1 2 (7.69%) SQL Server
2 1 (3.85%) Data Warehouse
2 1 (3.85%) Ingres
2 1 (3.85%) MongoDB
2 1 (3.85%) Oracle Database 10g
2 1 (3.85%) Oracle Database 11g
2 1 (3.85%) Oracle Reports
Development Applications
1 1 (3.85%) JIRA
General
1 2 (7.69%) Back Office
1 2 (7.69%) Telecoms
2 1 (3.85%) Legal
Job Titles
1 4 (15.38%) Field Engineer
1 4 (15.38%) Field Service Engineer
1 4 (15.38%) Network Engineer
2 3 (11.54%) Analyst
2 3 (11.54%) Desktop Support
2 3 (11.54%) Service Analyst
2 3 (11.54%) Service Desk Analyst
3 2 (7.69%) 3rd Line Network Engineer
3 2 (7.69%) 3rd Line Support
3 2 (7.69%) 3rd Line Support Engineer
3 2 (7.69%) DBA
3 2 (7.69%) Desktop Engineer
3 2 (7.69%) IT Technician
3 2 (7.69%) Network Support
3 2 (7.69%) Network Support Engineer
3 2 (7.69%) Oracle DBA
3 2 (7.69%) Printer Engineer
3 2 (7.69%) Support Engineer
3 2 (7.69%) Support Technician
3 2 (7.69%) Telecoms Technician
Libraries, Frameworks & Software Standards
1 1 (3.85%) Middleware
1 1 (3.85%) Oracle Fusion
1 1 (3.85%) WebCenter
Miscellaneous
1 2 (7.69%) Driving Licence
1 2 (7.69%) iPhone
1 2 (7.69%) Smartphone
2 1 (3.85%) Blackberry
2 1 (3.85%) Management Information System
Operating Systems
1 5 (19.23%) Windows
2 2 (7.69%) Android
2 2 (7.69%) Apple iOS
2 2 (7.69%) Unix
2 2 (7.69%) Windows Server
3 1 (3.85%) Linux
3 1 (3.85%) Windows Server 2003
3 1 (3.85%) Windows Server 2008
3 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 6 (23.08%) ITIL
2 4 (15.38%) Break/Fix
2 4 (15.38%) Ticket Management
3 3 (11.54%) PRINCE2
4 2 (7.69%) Change Management
4 2 (7.69%) Incident Management
4 2 (7.69%) Logistics
4 2 (7.69%) Migration
4 2 (7.69%) Performance Monitoring
4 2 (7.69%) Performance Tuning
4 2 (7.69%) Six Sigma
5 1 (3.85%) Business Activity Monitoring
5 1 (3.85%) DevOps
5 1 (3.85%) Non-Functional Testing
5 1 (3.85%) Proactive Management
5 1 (3.85%) Problem-Solving
5 1 (3.85%) Scenario Testing
5 1 (3.85%) Service Desk Management
5 1 (3.85%) System Integration Testing
5 1 (3.85%) Test Planning
Programming Languages
1 3 (11.54%) SQL
2 2 (7.69%) PL/SQL
2 2 (7.69%) Shell Script
3 1 (3.85%) PowerShell
Qualifications
1 10 (38.46%) Security Cleared
2 7 (26.92%) SC Cleared
3 4 (15.38%) Cisco Certification
4 3 (11.54%) DV Cleared
5 2 (7.69%) CCNA
5 2 (7.69%) CCNP
5 2 (7.69%) HNC
6 1 (3.85%) CCA
6 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.85%) ISO/IEC 20000
System Software
1 2 (7.69%) Active Directory
2 1 (3.85%) Hyper-V
2 1 (3.85%) iptables
2 1 (3.85%) VMware ESXi
2 1 (3.85%) VMware Infrastructure
Systems Management
1 2 (7.69%) Oracle RMAN
2 1 (3.85%) HP Quality Center
2 1 (3.85%) Symantec Enterprise Vault
Vendors
1 5 (19.23%) Cisco
2 4 (15.38%) Oracle
2 4 (15.38%) Remedy
3 2 (7.69%) BT
3 2 (7.69%) Samsung
3 2 (7.69%) SAP
4 1 (3.85%) Lotus
4 1 (3.85%) NetApp
4 1 (3.85%) Symantec
4 1 (3.85%) Trustwave
4 1 (3.85%) VMware