Period
to 22 January 2018

The following table provides summary statistics for contract job vacancies advertised in Wales with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Wales
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 68 81 87
Rank change year-on-year +13 +6 -14
Contract jobs citing SLA 31 23 25
As % of all contract IT jobs advertised in Wales 2.41% 1.64% 1.76%
As % of the Quality Assurance & Compliance category 17.32% 14.02% 13.74%
Number of daily rates quoted 16 16 15
Wales median daily rate £288 £463 £175
Median daily rate % change year-on-year -37.84% +164.29% -10.26%
10th Percentile £111 £359 £129
90th Percentile £488 £519 £400
UK median daily rate £300 £350 £325
% change year-on-year -14.29% +7.69% +8.33%
Number of hourly rates quoted 3 1 6
Wales median hourly rate £15.24 £25.00 £10.75
Median hourly rate % change year-on-year -39.04% +132.56% -32.81%
10th Percentile £14.65 £23.50 £9.25
90th Percentile £21.90 £26.50 £19.00
UK median hourly rate £15.00 £15.24 £16.50
% change year-on-year -1.56% -7.65% +6.45%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wales with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Wales
Contract vacancies with a requirement for quality assurance or compliance skills 179 164 182
As % of all contract IT jobs advertised in Wales 13.91% 11.66% 12.83%
Number of daily rates quoted 119 128 139
Wales median daily rate £375 £425 £350
Median daily rate % change year-on-year -11.76% +21.43% -3.45%
10th Percentile £182 £214 £207
90th Percentile £575 £613 £526
UK median daily rate £448 £425 £401
% change year-on-year +5.29% +6.12% +0.13%
Number of hourly rates quoted 11 1 10
Wales median hourly rate £37.50 £25.00 £11.50
Median hourly rate % change year-on-year +50.00% +117.39% -32.35%
10th Percentile £15.24 £23.50 £9.45
90th Percentile £50.60 £26.50 £40.90
UK median hourly rate £21.00 £23.50 £25.00
% change year-on-year -10.64% -6.00% +25.00%

SLA
Job Vacancy Trend in Wales

Job postings citing SLA as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for SLA in Wales

SLA
Contractor Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Wales.

Contractor daily rate trend for SLA in Wales

SLA
Contractor Daily Rate Histogram in Wales

The daily rate distribution of IT jobs citing SLA in Wales over the 6 months to 22 January 2018.

Contractor daily rate histogram for SLA in Wales

SLA
Contractor Hourly Rate Trend in Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Wales.

Contractor hourly rate trend for SLA in Wales

SLA
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Wales region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +20 25 £164 -56.33% 4
West Wales -4 3 £450 -7.69% 1
North Wales - 2 £275 -
Mid Wales -2 1 - -
SLA
UK

For the 6 months to 22 January 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for SLA.

1 12 (38.71%) Security Cleared
2 11 (35.48%) SC Cleared
3 9 (29.03%) Break/Fix
4 8 (25.81%) Windows
5 5 (16.13%) Amazon AWS
6 4 (12.90%) Ticket Management
6 4 (12.90%) Lotus
6 4 (12.90%) Remedy
6 4 (12.90%) ITIL
6 4 (12.90%) LAN
6 4 (12.90%) WAN
6 4 (12.90%) Active Directory
6 4 (12.90%) Oracle
6 4 (12.90%) IBM Notes
7 3 (9.68%) SQL Server
7 3 (9.68%) SQL
7 3 (9.68%) MySQL
7 3 (9.68%) Web Services
7 3 (9.68%) Cisco
7 3 (9.68%) Linux
7 3 (9.68%) Change Management
7 3 (9.68%) Incident Management
7 3 (9.68%) AWS CloudFormation
7 3 (9.68%) Ansible
7 3 (9.68%) Terraform
8 2 (6.45%) Proactive Management
8 2 (6.45%) Samsung
8 2 (6.45%) User Experience
8 2 (6.45%) DevOps
8 2 (6.45%) iptables

SLA
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) IBM Notes
2 2 (6.45%) Apache
2 2 (6.45%) IIS
2 2 (6.45%) Tomcat
3 1 (3.23%) Skype for Business
Applications
1 1 (3.23%) Microsoft Project
Business Applications
1 1 (3.23%) Remedy ITSM
Cloud Services
1 5 (16.13%) Amazon AWS
2 3 (9.68%) AWS CloudFormation
3 1 (3.23%) Office 365
Communications & Networking
1 4 (12.90%) LAN
1 4 (12.90%) WAN
2 2 (6.45%) BIG-IP
2 2 (6.45%) DHCP
2 2 (6.45%) DNS
2 2 (6.45%) Remote Desktop
2 2 (6.45%) VPN
3 1 (3.23%) MPLS
3 1 (3.23%) Structured Cabling
3 1 (3.23%) TCP/IP
3 1 (3.23%) Wi-Fi
3 1 (3.23%) Wireless
Database & Business Intelligence
1 3 (9.68%) MySQL
1 3 (9.68%) SQL Server
2 2 (6.45%) Oracle Database
2 2 (6.45%) Oracle Database 12c
2 2 (6.45%) Oracle Reports
2 2 (6.45%) Oracle9i Database
3 1 (3.23%) Ingres
3 1 (3.23%) MongoDB
3 1 (3.23%) Oracle Database 10g
3 1 (3.23%) Oracle Database 11g
General
1 2 (6.45%) Back Office
1 2 (6.45%) Telecoms
2 1 (3.23%) Advertising
2 1 (3.23%) Finance
Job Titles
1 9 (29.03%) Field Engineer
2 8 (25.81%) Field Service Engineer
3 6 (19.35%) Desktop Support
4 5 (16.13%) Analyst
5 4 (12.90%) Desktop Engineer
5 4 (12.90%) Service Analyst
5 4 (12.90%) Service Desk Analyst
6 3 (9.68%) Cloud Engineer
6 3 (9.68%) IT Engineer
6 3 (9.68%) Support Engineer
7 2 (6.45%) 1st Line Service Desk Analyst
7 2 (6.45%) 3rd Line Network Engineer
7 2 (6.45%) 3rd Line Support
7 2 (6.45%) 3rd Line Support Engineer
7 2 (6.45%) DBA
7 2 (6.45%) DevOps Engineer
7 2 (6.45%) Network Engineer
7 2 (6.45%) Printer Engineer
7 2 (6.45%) Support Analyst
7 2 (6.45%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (9.68%) Web Services
Miscellaneous
1 2 (6.45%) iPhone
1 2 (6.45%) Management Information System
1 2 (6.45%) PDA
1 2 (6.45%) Smartphone
1 2 (6.45%) User Experience
2 1 (3.23%) Blackberry
Operating Systems
1 8 (25.81%) Windows
2 3 (9.68%) Linux
3 2 (6.45%) Android
3 2 (6.45%) Apple iOS
3 2 (6.45%) Unix
3 2 (6.45%) Windows Server 2003
3 2 (6.45%) Windows Server 2008
3 2 (6.45%) Windows Server 2012
4 1 (3.23%) Windows 7
4 1 (3.23%) Windows 8
4 1 (3.23%) Windows Server
4 1 (3.23%) Windows XP
Processes & Methodologies
1 9 (29.03%) Break/Fix
2 4 (12.90%) ITIL
2 4 (12.90%) Ticket Management
3 3 (9.68%) Change Management
3 3 (9.68%) Incident Management
4 2 (6.45%) DevOps
4 2 (6.45%) Performance Monitoring
4 2 (6.45%) Performance Tuning
4 2 (6.45%) Proactive Management
4 2 (6.45%) Problem Management
5 1 (3.23%) Collaborative Working
5 1 (3.23%) Digital Transformation Programme
5 1 (3.23%) Fault Management
5 1 (3.23%) High Availability
5 1 (3.23%) Scenario Testing
5 1 (3.23%) System Integration Testing
5 1 (3.23%) Test Management
5 1 (3.23%) Test Planning
5 1 (3.23%) Test Scripting
5 1 (3.23%) User Acceptance Testing
Programming Languages
1 3 (9.68%) SQL
2 2 (6.45%) PL/SQL
2 2 (6.45%) Shell Script
3 1 (3.23%) PowerShell
Qualifications
1 12 (38.71%) Security Cleared
2 11 (35.48%) SC Cleared
3 2 (6.45%) CCNP
3 2 (6.45%) Cisco Certification
4 1 (3.23%) DV Cleared
Quality Assurance & Compliance
1 1 (3.23%) PMO
System Software
1 4 (12.90%) Active Directory
2 2 (6.45%) Hyper-V
2 2 (6.45%) iptables
2 2 (6.45%) VMware ESXi
2 2 (6.45%) VMware Infrastructure
Systems Management
1 3 (9.68%) Ansible
1 3 (9.68%) Terraform
2 2 (6.45%) Oracle RMAN
3 1 (3.23%) HP Quality Center
3 1 (3.23%) SCCM
Vendors
1 4 (12.90%) Lotus
1 4 (12.90%) Oracle
1 4 (12.90%) Remedy
2 3 (9.68%) Cisco
3 2 (6.45%) BT
3 2 (6.45%) Microsoft
3 2 (6.45%) NetApp
3 2 (6.45%) Samsung
3 2 (6.45%) VMware
4 1 (3.23%) SAP