Customer Service Contracts in Warrington

Customer Service
Cheshire > Warrington

The table below provides summary statistics for contract job vacancies advertised in Warrington requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 20 16 20
Rank change year-on-year -4 +4 -9
Contract jobs citing Customer Service 3 4 6
As % of all contract jobs advertised in Warrington 4.84% 4.88% 5.77%
As % of the Processes & Methodologies category 4.92% 5.48% 6.52%
Number of daily rates quoted 1 2 0
10th Percentile - £210 -
25th Percentile £143 £225 -
Median daily rate (50th Percentile) £145 £250 -
Median % change year-on-year -42.00% - -
75th Percentile £148 £275 -
90th Percentile - £290 -
Cheshire median daily rate £145 £165 £215
% change year-on-year -12.12% -23.26% -42.67%
Number of hourly rates quoted 1 1 0
Median hourly rate £12.82 £11.50 -
Median % change year-on-year +11.48% - -
Cheshire median hourly rate £18.00 £17.11 -
% change year-on-year +5.20% - -

All Process and Methodology Skills
Warrington

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Warrington.

Contract vacancies with a requirement for process or methodology skills 61 73 92
As % of all contract IT jobs advertised in Warrington 98.39% 89.02% 88.46%
Number of daily rates quoted 37 41 53
10th Percentile £203 £158 £200
25th Percentile £230 £256 £330
Median daily rate (50th Percentile) £390 £425 £450
Median % change year-on-year -8.24% -5.56% +4.05%
75th Percentile £488 £500 £588
90th Percentile £568 £575 £650
Cheshire median daily rate £455 £500 £475
% change year-on-year -9.05% +5.26% +5.56%
Number of hourly rates quoted 1 7 2
Median hourly rate £12.82 £14.00 £36.00
Median % change year-on-year -8.43% -61.11% +119.45%
Cheshire median hourly rate £35.20 £26.66 £30.54
% change year-on-year +32.03% -12.70% +29.96%

Customer Service
Job Vacancy Trend in Warrington

Job postings citing Customer Service as a proportion of all IT jobs advertised in Warrington.

Job vacancy trend for Customer Service in Warrington

Customer Service
Contractor Daily Rate Trend in Warrington

3-month moving average daily rate quoted in jobs citing Customer Service in Warrington.

Daily rate trend for Customer Service in Warrington

Customer Service
Contractor Hourly Rate Trend in Warrington

3-month moving average hourly rates quoted in jobs citing Customer Service in Warrington.

Hourly rate trend for Customer Service in Warrington

Customer Service
Co-occurring Skills and Capabilities in Warrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (33.33%) assyst
Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Remote Desktop
General
1 3 (100.00%) Social Skills
2 2 (66.67%) Analytical Skills
Job Titles
1 2 (66.67%) Analyst
1 2 (66.67%) Service Analyst
1 2 (66.67%) Service Desk Analyst
2 1 (33.33%) 1st Line Support
2 1 (33.33%) IT Support
Processes & Methodologies
1 2 (66.67%) Computer Science
1 2 (66.67%) ITIL
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Service Management
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) ITIL Certification
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Remedy
1 1 (33.33%) ServiceNow