Customer Service Jobs in Warrington

Customer Service
Cheshire > Warrington

The following table provides summary statistics for permanent job vacancies advertised in Warrington with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 22 15 33
Rank change year-on-year -7 +18 +4
Permanent jobs citing Customer Service 39 14 30
As % of all permanent jobs advertised in Warrington 9.29% 7.73% 8.47%
As % of the Processes & Methodologies category 9.90% 7.95% 8.70%
Number of salaries quoted 32 14 10
10th Percentile £21,625 £21,263 £21,750
25th Percentile £22,750 £23,500 £24,000
Median annual salary (50th Percentile) £23,500 £31,000 £31,750
Median % change year-on-year -24.19% -2.36% -2.31%
75th Percentile £30,250 £39,313 £43,313
90th Percentile £35,000 £51,375 £53,125
Cheshire median annual salary £25,500 £26,590 £30,000
% change year-on-year -4.10% -11.37% -33.33%

All Process and Methodology Skills
Warrington

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Warrington with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 394 176 345
As % of all permanent jobs advertised in Warrington 93.81% 97.24% 97.46%
Number of salaries quoted 266 95 180
10th Percentile £24,807 £26,450 £31,125
25th Percentile £31,563 £33,250 £37,188
Median annual salary (50th Percentile) £45,000 £40,000 £45,000
Median % change year-on-year +12.50% -11.11% +10.93%
75th Percentile £60,000 £58,782 £55,000
90th Percentile £77,285 £73,720 £72,500
Cheshire median annual salary £47,500 £48,750 £47,500
% change year-on-year -2.56% +2.63% +5.56%

Customer Service
Job Vacancy Trend in Warrington

Job postings citing Customer Service as a proportion of all IT jobs advertised in Warrington.

Job vacancy trend for Customer Service in Warrington

Customer Service
Salary Trend in Warrington

3-month moving average salary quoted in jobs citing Customer Service in Warrington.

Salary trend for Customer Service in Warrington

Customer Service
Salary Histogram in Warrington

Salary distribution for jobs citing Customer Service in Warrington over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Warrington

Customer Service
Co-occurring Skills and Capabilities in Warrington by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.56%) Microsoft Exchange
Applications
1 3 (7.69%) Microsoft Excel
1 3 (7.69%) Spreadsheet
2 2 (5.13%) Microsoft Office
Cloud Services
1 28 (71.79%) Microsoft 365
2 1 (2.56%) AWS
2 1 (2.56%) Azure
Communications & Networking
1 11 (28.21%) Broadband
1 11 (28.21%) Internet
2 8 (20.51%) Firewall
3 1 (2.56%) DHCP
3 1 (2.56%) DNS
3 1 (2.56%) LAN
3 1 (2.56%) TCP/IP
3 1 (2.56%) VPN
3 1 (2.56%) WAN
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 20 (51.28%) Retail
2 18 (46.15%) Social Skills
3 14 (35.90%) Telecoms
4 8 (20.51%) Analytical Skills
5 3 (7.69%) Organisational Skills
6 2 (5.13%) Inclusion and Diversity
7 1 (2.56%) Finance
Job Titles
1 23 (58.97%) Analyst
2 21 (53.85%) Service Analyst
2 21 (53.85%) Service Desk Analyst
3 14 (35.90%) IT Analyst
4 5 (12.82%) IT Support
5 4 (10.26%) 2nd Line Support
5 4 (10.26%) 2nd Line Technical Support
5 4 (10.26%) Technical Support
6 3 (7.69%) Project Manager
7 1 (2.56%) 1st Line Support
7 1 (2.56%) IT Operations Analyst
7 1 (2.56%) IT Support Technician
7 1 (2.56%) IT Technician
7 1 (2.56%) Operations Analyst
7 1 (2.56%) Support Analyst
7 1 (2.56%) Support Technician
7 1 (2.56%) Systems Support
7 1 (2.56%) Telecoms Provisioner
Libraries, Frameworks & Software Standards
1 8 (20.51%) OLE
Miscellaneous
1 19 (48.72%) Driving Licence
1 19 (48.72%) Smartphone
Operating Systems
1 3 (7.69%) Windows
2 2 (5.13%) Windows 10
3 1 (2.56%) Windows Server
Processes & Methodologies
1 21 (53.85%) ITSM
2 19 (48.72%) Time Management
3 12 (30.77%) ITIL
4 8 (20.51%) Problem-Solving
5 5 (12.82%) Stakeholder Management
6 3 (7.69%) Agile
6 3 (7.69%) B2B
6 3 (7.69%) Critical Thinking
6 3 (7.69%) Performance Management
6 3 (7.69%) PRINCE2
6 3 (7.69%) Process Improvement
6 3 (7.69%) Project Management
6 3 (7.69%) Risk Management
7 2 (5.13%) Incident Management
7 2 (5.13%) Knowledge Management
7 2 (5.13%) Major Incident Management
7 2 (5.13%) Service Delivery
7 2 (5.13%) Service Desk Management
7 2 (5.13%) Thought Leadership
8 1 (2.56%) Customer Requirements
Programming Languages
1 8 (20.51%) R
Qualifications
1 11 (28.21%) A+ Certification
1 11 (28.21%) Microsoft Certification
2 8 (20.51%) MCP
3 3 (7.69%) PRINCE2 Certification
4 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 2 (5.13%) GDPR
3 1 (2.56%) QA
System Software
1 28 (71.79%) Active Directory
2 8 (20.51%) Hyper-V
2 8 (20.51%) VMware Infrastructure
Systems Management
1 1 (2.56%) Microsoft Intune
Vendors
1 32 (82.05%) Microsoft
2 11 (28.21%) Virgin Media
3 8 (20.51%) VMware
4 2 (5.13%) ServiceNow
5 1 (2.56%) Citrix