Period
to 24 January 2018

The following table provides summary statistics for contract job vacancies advertised in Watford with a requirement for Customer Engagement skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Engagement over the 6 months to 24 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Engagement
Hertfordshire > Watford
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 48 - 30
Rank change year-on-year - +30 +4
Contract jobs citing Customer Engagement 3 0 5
As % of all contract IT jobs advertised in Watford 0.78% - 2.16%
As % of the Processes & Methodologies category 0.89% - 2.96%
Number of daily rates quoted 2 0 5
Watford median daily rate £369 - £425
10th Percentile £357 - £400
90th Percentile £386 - £450
Hertfordshire median daily rate £375 £500 £425
% change year-on-year -25.00% +17.65% -15.00%
Number of hourly rates quoted 0 0 0
Watford median hourly rate - - -
Hertfordshire median hourly rate - - -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Contract vacancies with a requirement for process or methodology skills 337 220 169
As % of all contract IT jobs advertised in Watford 87.99% 85.60% 72.84%
Number of daily rates quoted 142 110 82
Watford median daily rate £400 £425 £403
Median daily rate % change year-on-year -5.88% +5.59% +7.33%
10th Percentile £250 £231 £222
90th Percentile £575 £538 £488
Hertfordshire median daily rate £400 £425 £413
% change year-on-year -5.88% +3.03% +7.14%
Number of hourly rates quoted 11 4 11
Watford median hourly rate £17.50 £13.75 £31.82
Median hourly rate % change year-on-year +27.27% -56.79% +135.70%
10th Percentile £14.00 £12.45 £8.50
90th Percentile £19.00 £15.73 £41.25
Hertfordshire median hourly rate £19.00 £41.66 £21.50
% change year-on-year -54.40% +93.78% -32.28%

Customer Engagement
Job Vacancy Trend in Watford

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Customer Engagement in Watford

Customer Engagement
Contractor Daily Rate Trend in Watford

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Customer Engagement in Watford.

Contractor daily rate trend for Customer Engagement in Watford

For the 6 months to 24 January 2018, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Watford region with a requirement for Customer Engagement.

1 3 (100.00%) PRINCE2
2 2 (66.67%) LAN
2 2 (66.67%) WLAN
2 2 (66.67%) WAN
2 2 (66.67%) Cisco
2 2 (66.67%) PRINCE2 Practitioner
2 2 (66.67%) Office 365
2 2 (66.67%) Project Management
2 2 (66.67%) PMO
3 1 (33.33%) Mobile App
3 1 (33.33%) EPoS
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Retail
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Finance
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Business Continuity
3 1 (33.33%) Programme Management

Customer Engagement
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) WAN
1 2 (66.67%) WLAN
General
1 1 (33.33%) Finance
1 1 (33.33%) Retail
Job Titles
1 3 (100.00%) Project Manager
2 2 (66.67%) Network Manager
2 2 (66.67%) Network Project Manager
2 2 (66.67%) Network Services Manager
2 2 (66.67%) WAN Project Manager
3 1 (33.33%) Applications Manager
3 1 (33.33%) Applications Project Manager
3 1 (33.33%) Digital Project Manager
3 1 (33.33%) Mobile Project Manager
3 1 (33.33%) Senior Applications Project Manager
3 1 (33.33%) Senior Digital Project Manager
3 1 (33.33%) Senior Manager
3 1 (33.33%) Senior Project Manager
Miscellaneous
1 1 (33.33%) EPoS
1 1 (33.33%) Mobile App
Processes & Methodologies
1 3 (100.00%) PRINCE2
2 2 (66.67%) Project Management
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Business Continuity
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Programme Management
3 1 (33.33%) Stakeholder Management
Qualifications
1 2 (66.67%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (66.67%) PMO
Vendors
1 2 (66.67%) Cisco