Period
to 19 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Watford with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

Customer Engagement
Hertfordshire > Watford
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 96 89 97
Rank change year-on-year -7 +8 -13
Permanent jobs citing Customer Engagement 1 4 1
As % of all permanent IT jobs advertised in Watford 0.11% 0.44% 0.098%
As % of the Processes & Methodologies category 0.12% 0.50% 0.11%
Number of salaries quoted 1 1 1
Watford median annual salary £75,000 £52,500 £47,500
Median salary % change year-on-year +42.86% +10.53% +5.56%
Hertfordshire median annual salary £45,000 £62,500 £24,000
% change year-on-year -28.00% +160.42% -46.67%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Permanent vacancies with a requirement for process or methodology skills 822 802 940
As % of all permanent IT jobs advertised in Watford 89.15% 88.82% 92.16%
Number of salaries quoted 637 700 781
Watford median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +10.53%
10th Percentile £27,500 £30,000 £28,000
90th Percentile £80,000 £67,500 £75,000
Hertfordshire median annual salary £50,000 £50,000 £50,000

Customer Engagement
Job Vacancy Trend in Watford

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Customer Engagement in Watford

Customer Engagement
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Watford.

Salary trend for Customer Engagement in Watford

For the 6 months to 19 January 2019, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region with a requirement for Customer Engagement.

1 1 (100.00%) Finance
1 1 (100.00%) SharePoint Server
1 1 (100.00%) Product Management
1 1 (100.00%) ISO 20022

Customer Engagement
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint Server
General
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Messaging Specialist
Processes & Methodologies
1 1 (100.00%) Product Management
Quality Assurance & Compliance
1 1 (100.00%) ISO 20022