Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in Watford with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Hertfordshire > Watford
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 41 46 41
Rank change year-on-year +5 -5 -13
Contract jobs citing ITSM 5 5 1
As % of all contract IT jobs advertised in Watford 1.35% 1.17% 0.34%
As % of the Processes & Methodologies category 1.52% 1.31% 0.42%
Number of daily rates quoted 3 2 0
Watford median daily rate £525 £488 -
Median daily rate % change year-on-year +7.69% - -
Hertfordshire median daily rate £450 £413 £155
% change year-on-year +9.09% +166.13% +6.16%
Number of hourly rates quoted 0 0 0
Watford median hourly rate - - -
Hertfordshire median hourly rate - £13.00 -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Contract vacancies with a requirement for process or methodology skills 329 383 239
As % of all contract IT jobs advertised in Watford 88.68% 89.70% 82.13%
Number of daily rates quoted 219 168 121
Watford median daily rate £425 £413 £413
Median daily rate % change year-on-year +3.03% - -0.60%
10th Percentile £310 £200 £220
90th Percentile £550 £588 £538
Hertfordshire median daily rate £425 £400 £413
% change year-on-year +6.25% -3.03% -0.90%
Number of hourly rates quoted 5 13 5
Watford median hourly rate £25.00 £18.00 £13.50
Median hourly rate % change year-on-year +38.89% +33.33% +3.85%
10th Percentile £18.05 £14.45 £11.81
90th Percentile £44.75 £40.00 £15.55
Hertfordshire median hourly rate £17.97 £18.50 £32.25
% change year-on-year -2.86% -42.64% +53.53%

ITSM
Job Vacancy Trend in Watford

Job postings citing ITSM as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for ITSM in Watford

ITSM
Contractor Daily Rate Trend in Watford

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Watford.

Contractor daily rate trend for ITSM in Watford

For the 6 months to 18 December 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Watford region with a requirement for ITSM.

1 4 (80.00%) ITIL
2 3 (60.00%) ServiceNow
2 3 (60.00%) Service Management
3 1 (20.00%) Degree
3 1 (20.00%) QA
3 1 (20.00%) Remedy ITSM
3 1 (20.00%) SaaS
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) Process Improvement
3 1 (20.00%) Machine Learning
3 1 (20.00%) Business Transformation
3 1 (20.00%) Analytics
3 1 (20.00%) Agile Software Development
3 1 (20.00%) PRINCE2
3 1 (20.00%) Remedy
3 1 (20.00%) Project Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Procure-to-Pay
3 1 (20.00%) Service Design
3 1 (20.00%) Source to Pay
3 1 (20.00%) Customer-Centricity

ITSM
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (20.00%) Remedy ITSM
Cloud Services
1 1 (20.00%) SaaS
Job Titles
1 2 (40.00%) Platform Manager
1 2 (40.00%) Service Manager
2 1 (20.00%) Business Transformation Manager
2 1 (20.00%) Business Transformation Project Manager
2 1 (20.00%) Consultant
2 1 (20.00%) Head of IT
2 1 (20.00%) Head of Service Management
2 1 (20.00%) IT Manager
2 1 (20.00%) IT Programme Manager
2 1 (20.00%) IT Project Manager
2 1 (20.00%) Project Manager
2 1 (20.00%) Service Transition Manager
2 1 (20.00%) ServiceNow Consultant
2 1 (20.00%) Transformation Manager
2 1 (20.00%) Transformation Programme Manager
2 1 (20.00%) Transformation Project Manager
2 1 (20.00%) Transition Manager
Processes & Methodologies
1 4 (80.00%) ITIL
2 3 (60.00%) Service Management
3 1 (20.00%) Agile Software Development
3 1 (20.00%) Analytics
3 1 (20.00%) Business Transformation
3 1 (20.00%) Customer-Centricity
3 1 (20.00%) Machine Learning
3 1 (20.00%) PRINCE2
3 1 (20.00%) Process Improvement
3 1 (20.00%) Procure-to-Pay
3 1 (20.00%) Project Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Service Design
3 1 (20.00%) Source to Pay
3 1 (20.00%) Stakeholder Engagement
Qualifications
1 1 (20.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) QA
Vendors
1 3 (60.00%) ServiceNow
2 1 (20.00%) Remedy