Period
to 21 October 2018

The following table provides summary statistics for contract job vacancies advertised in Watford with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hertfordshire > Watford
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 34 48 43
Rank change year-on-year +14 -5 +4
Contract jobs citing Service Management 12 3 2
As % of all contract IT jobs advertised in Watford 3.29% 0.72% 0.63%
As % of the Processes & Methodologies category 3.81% 0.82% 0.81%
Number of daily rates quoted 9 2 2
Watford median daily rate £388 £425 £600
Median daily rate % change year-on-year -8.82% -29.17% +60.00%
Hertfordshire median daily rate £325 £350 £400
% change year-on-year -7.14% -12.50% +3.90%
Number of hourly rates quoted 0 0 0
Watford median hourly rate - - -
Hertfordshire median hourly rate £17.43 - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Contract vacancies with a requirement for process or methodology skills 315 367 247
As % of all contract IT jobs advertised in Watford 86.30% 88.22% 78.41%
Number of daily rates quoted 198 168 112
Watford median daily rate £438 £413 £388
Median daily rate % change year-on-year +6.06% +6.45% +6.90%
10th Percentile £246 £211 £205
90th Percentile £556 £575 £525
Hertfordshire median daily rate £425 £400 £400
% change year-on-year +6.25% - +0.63%
Number of hourly rates quoted 14 9 7
Watford median hourly rate £30.00 £18.00 £14.00
Median hourly rate % change year-on-year +66.67% +28.57% +7.69%
10th Percentile £14.60 £15.85 £11.87
90th Percentile £50.88 £40.00 £15.35
Hertfordshire median hourly rate £17.50 £16.81 £23.75
% change year-on-year +4.14% -29.24% +13.10%

Service Management
Job Vacancy Trend in Watford

Job postings citing Service Management as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Service Management in Watford

Service Management
Contractor Daily Rate Trend in Watford

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Watford.

Contractor daily rate trend for Service Management in Watford

Service Management
Contractor Daily Rate Histogram in Watford

The daily rate distribution of IT jobs citing Service Management in Watford over the 6 months to 21 October 2018.

Contractor daily rate histogram for Service Management in Watford

Service Management
Contractor Hourly Rate Trend in Watford

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Watford.

Contractor hourly rate trend for Service Management in Watford

For the 6 months to 21 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Watford region with a requirement for Service Management.

1 8 (66.67%) ITIL
1 8 (66.67%) Service Delivery
2 5 (41.67%) PRINCE2
3 4 (33.33%) Project Management
4 3 (25.00%) Microsoft
4 3 (25.00%) ISO/IEC 27001
4 3 (25.00%) Cyber Essentials
4 3 (25.00%) Cyber Essentials PLUS
5 2 (16.67%) SaaS
5 2 (16.67%) Microsoft PowerPoint
5 2 (16.67%) Decision-Making
5 2 (16.67%) Problem-Solving
5 2 (16.67%) Data Centre
5 2 (16.67%) Trend Analysis
5 2 (16.67%) Portfolio Management
5 2 (16.67%) Change Management
5 2 (16.67%) ITSM
5 2 (16.67%) VMware
5 2 (16.67%) Microsoft Office
5 2 (16.67%) Windows
5 2 (16.67%) Microsoft Excel
5 2 (16.67%) MS Visio
6 1 (8.33%) MS Exchange
6 1 (8.33%) LAN
6 1 (8.33%) WAN
6 1 (8.33%) SSL
6 1 (8.33%) SQL
6 1 (8.33%) SQL Server
6 1 (8.33%) Microsoft Project
6 1 (8.33%) Active Directory

Service Management
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2003
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) MS Exchange
Applications
1 2 (16.67%) Microsoft Excel
1 2 (16.67%) Microsoft Office
1 2 (16.67%) Microsoft PowerPoint
1 2 (16.67%) MS Visio
2 1 (8.33%) Microsoft Project
Cloud Services
1 2 (16.67%) SaaS
Communications & Networking
1 1 (8.33%) Firewall
1 1 (8.33%) LAN
1 1 (8.33%) Skype
1 1 (8.33%) SSL
1 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 1 (8.33%) Marketing
Job Titles
1 5 (41.67%) IT Manager
1 5 (41.67%) Project Manager
1 5 (41.67%) Service Manager
2 3 (25.00%) Delivery Manager
2 3 (25.00%) Infrastructure Manager
2 3 (25.00%) Infrastructure Project Manager
2 3 (25.00%) IT Services Delivery Manager
2 3 (25.00%) IT Services Manager
2 3 (25.00%) ITIL Manager
2 3 (25.00%) Services Delivery Manager
3 2 (16.67%) IT Project Manager
3 2 (16.67%) ITIL Project Manager
4 1 (8.33%) Infrastructure Operations Analyst
4 1 (8.33%) IT Infrastructure Manager
4 1 (8.33%) IT Infrastructure Project Manager
4 1 (8.33%) Operational Support Analyst
4 1 (8.33%) Service Operations Manager
4 1 (8.33%) Service Transition Manager
4 1 (8.33%) Transformation Programme Manager
4 1 (8.33%) Transformation Project Manager
Miscellaneous
1 2 (16.67%) Data Centre
2 1 (8.33%) CMDB
2 1 (8.33%) NHS
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows 10
2 1 (8.33%) Windows Server
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 8 (66.67%) ITIL
1 8 (66.67%) Service Delivery
2 5 (41.67%) PRINCE2
3 4 (33.33%) Project Management
4 2 (16.67%) Change Management
4 2 (16.67%) Decision-Making
4 2 (16.67%) ITSM
4 2 (16.67%) Portfolio Management
4 2 (16.67%) Problem-Solving
4 2 (16.67%) Trend Analysis
5 1 (8.33%) Availability Management
5 1 (8.33%) Business Transformation
5 1 (8.33%) Continuous Improvement
5 1 (8.33%) IT Strategy
5 1 (8.33%) Kalman Filter
5 1 (8.33%) Process Improvement
5 1 (8.33%) Procure-to-Pay
5 1 (8.33%) Project Governance
5 1 (8.33%) Stakeholder Engagement
5 1 (8.33%) Web Filtering
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (25.00%) Cyber Essentials
1 3 (25.00%) Cyber Essentials PLUS
1 3 (25.00%) ISO/IEC 27001
2 1 (8.33%) ISO/IEC 20000
2 1 (8.33%) QA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) Hyper-V
1 1 (8.33%) Squid
1 1 (8.33%) VMware Infrastructure
1 1 (8.33%) XenApp
1 1 (8.33%) XenDesktop
Systems Management
1 1 (8.33%) Backup Exec
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) VMware
3 1 (8.33%) Citrix