Period
to 19 July 2018

The following table provides summary statistics for contract job vacancies advertised in Watford with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Hertfordshire > Watford
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 34 39 29
Rank change year-on-year +5 -10 -
Contract jobs citing Service Management 9 3 5
As % of all contract IT jobs advertised in Watford 2.67% 0.96% 2.04%
As % of the Processes & Methodologies category 3.03% 1.13% 2.78%
Number of daily rates quoted 4 1 3
Watford median daily rate £338 £450 £525
Median daily rate % change year-on-year -25.00% -14.29% -
10th Percentile £151 £450 £473
90th Percentile £426 £450 £588
Hertfordshire median daily rate £240 £350 £450
% change year-on-year -31.43% -22.22% +12.50%
Number of hourly rates quoted 0 0 0
Watford median hourly rate - - -
Hertfordshire median hourly rate £16.86 - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Contract vacancies with a requirement for process or methodology skills 297 265 180
As % of all contract IT jobs advertised in Watford 88.13% 84.39% 73.47%
Number of daily rates quoted 162 125 91
Watford median daily rate £406 £425 £388
Median daily rate % change year-on-year -4.41% +9.68% +6.90%
10th Percentile £240 £208 £213
90th Percentile £550 £575 £538
Hertfordshire median daily rate £400 £413 £400
% change year-on-year -3.03% +3.13% +3.23%
Number of hourly rates quoted 13 4 2
Watford median hourly rate £35.00 £40.00 £14.50
Median hourly rate % change year-on-year -12.50% +175.86% +9.43%
10th Percentile £14.40 £22.33 £14.25
90th Percentile £51.00 £40.00 £14.75
Hertfordshire median hourly rate £17.32 £18.00 £30.00
% change year-on-year -3.78% -40.00% +43.30%

Service Management
Job Vacancy Trend in Watford

Job postings citing Service Management as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Service Management in Watford

Service Management
Contractor Daily Rate Trend in Watford

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Watford.

Contractor daily rate trend for Service Management in Watford

Service Management
Contractor Daily Rate Histogram in Watford

The daily rate distribution of IT jobs citing Service Management in Watford over the 6 months to 19 July 2018.

Contractor daily rate histogram for Service Management in Watford

Service Management
Contractor Hourly Rate Trend in Watford

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Watford.

Contractor hourly rate trend for Service Management in Watford

For the 6 months to 19 July 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Watford region with a requirement for Service Management.

1 6 (66.67%) ITIL
2 4 (44.44%) Windows
2 4 (44.44%) Service Delivery
3 2 (22.22%) Marketing
3 2 (22.22%) Load Balancing
3 2 (22.22%) SaaS
3 2 (22.22%) Stakeholder Engagement
3 2 (22.22%) Trend Analysis
3 2 (22.22%) Portfolio Management
3 2 (22.22%) Windows Server 2008
3 2 (22.22%) VMware
3 2 (22.22%) Change Management
3 2 (22.22%) PRINCE2
3 2 (22.22%) MS Exchange
3 2 (22.22%) LAN
3 2 (22.22%) WAN
3 2 (22.22%) SSL
3 2 (22.22%) Microsoft
3 2 (22.22%) Active Directory
3 2 (22.22%) Windows Server
3 2 (22.22%) Data Centre
3 2 (22.22%) Windows Server 2012
4 1 (11.11%) Exchange Server 2013
4 1 (11.11%) Windows 10
4 1 (11.11%) Web Filtering
4 1 (11.11%) Matrix Organization
4 1 (11.11%) Contract Management
4 1 (11.11%) Decision-Making
4 1 (11.11%) Problem-Solving
4 1 (11.11%) Citrix

Service Management
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2013
Applications
1 1 (11.11%) Microsoft Excel
1 1 (11.11%) Microsoft Office
1 1 (11.11%) Microsoft PowerPoint
1 1 (11.11%) Microsoft Project
1 1 (11.11%) MS Visio
Cloud Services
1 2 (22.22%) SaaS
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) SSL
1 2 (22.22%) WAN
2 1 (11.11%) Firewall
2 1 (11.11%) Skype
2 1 (11.11%) VoIP
2 1 (11.11%) WLAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 2 (22.22%) Marketing
2 1 (11.11%) Advertising
2 1 (11.11%) Games
2 1 (11.11%) Publishing
Job Titles
1 4 (44.44%) IT Manager
2 3 (33.33%) Analyst
2 3 (33.33%) Delivery Manager
2 3 (33.33%) IT Services Delivery Manager
2 3 (33.33%) IT Services Manager
2 3 (33.33%) Service Manager
2 3 (33.33%) Services Delivery Manager
3 2 (22.22%) Infrastructure Analyst
3 2 (22.22%) Infrastructure Operations Analyst
3 2 (22.22%) Operations Analyst
3 2 (22.22%) Project Manager
3 2 (22.22%) Support Analyst
4 1 (11.11%) Desktop Support
4 1 (11.11%) Infrastructure Support Analyst
4 1 (11.11%) IT Analyst
4 1 (11.11%) IT Programme Manager
4 1 (11.11%) IT Project Manager
4 1 (11.11%) IT Support Analyst
4 1 (11.11%) ITIL Manager
4 1 (11.11%) ITIL Service Delivery Manager
Miscellaneous
1 2 (22.22%) Data Centre
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Animation
2 1 (11.11%) NHS
Operating Systems
1 4 (44.44%) Windows
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2008
2 2 (22.22%) Windows Server 2012
3 1 (11.11%) Windows 10
Processes & Methodologies
1 6 (66.67%) ITIL
2 4 (44.44%) Service Delivery
3 2 (22.22%) Change Management
3 2 (22.22%) Load Balancing
3 2 (22.22%) Portfolio Management
3 2 (22.22%) PRINCE2
3 2 (22.22%) Stakeholder Engagement
3 2 (22.22%) Trend Analysis
4 1 (11.11%) Agile Software Development
4 1 (11.11%) Business Transformation
4 1 (11.11%) Contract Management
4 1 (11.11%) Decision-Making
4 1 (11.11%) ITSM
4 1 (11.11%) Kalman Filter
4 1 (11.11%) Knowledge Management
4 1 (11.11%) Matrix Organization
4 1 (11.11%) Problem-Solving
4 1 (11.11%) Project Governance
4 1 (11.11%) Project Management
4 1 (11.11%) Web Filtering
Programming Languages
1 1 (11.11%) SQL
System Software
1 2 (22.22%) Active Directory
2 1 (11.11%) Hyper-V
2 1 (11.11%) Squid
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) XenApp
2 1 (11.11%) XenDesktop
Systems Management
1 1 (11.11%) Backup Exec
Vendors
1 2 (22.22%) Microsoft
1 2 (22.22%) VMware
2 1 (11.11%) Citrix
2 1 (11.11%) TOWER Software