Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Watford with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Service Management
Hertfordshire > Watford
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 91 87 74
Rank change year-on-year -4 -13 +12
Permanent jobs citing Service Management 12 14 19
As % of all permanent IT jobs advertised in Watford 1.26% 1.36% 1.94%
As % of the Processes & Methodologies category 1.42% 1.53% 2.18%
Number of salaries quoted 4 14 19
Watford median annual salary £62,500 £30,000 £30,000
Median salary % change year-on-year +108.33% - -33.33%
10th Percentile £33,250 £27,375 £24,743
90th Percentile £63,750 £53,375 £61,000
Hertfordshire median annual salary £55,000 £30,000 £37,500
% change year-on-year +83.33% -20.00% -25.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Permanent vacancies with a requirement for process or methodology skills 847 913 872
As % of all permanent IT jobs advertised in Watford 88.78% 88.99% 89.25%
Number of salaries quoted 704 734 743
Watford median annual salary £50,000 £50,000 £50,000
10th Percentile £27,500 £29,900 £27,500
90th Percentile £80,000 £71,250 £75,000
Hertfordshire median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Management
Job Vacancy Trend in Watford

Job postings citing Service Management as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Service Management in Watford

Service Management
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Watford.

Salary trend for Service Management in Watford

Service Management
Salary Histogram in Watford

The salary distribution of IT jobs citing Service Management in Watford over the 6 months to 17 October 2018.

Salary histogram for Service Management in Watford

For the 6 months to 17 October 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Watford region with a requirement for Service Management.

1 11 (91.67%) Service Delivery
1 11 (91.67%) Decision-Making
2 9 (75.00%) Data Centre
3 7 (58.33%) Microsoft Office
3 7 (58.33%) ITIL
3 7 (58.33%) Windows
3 7 (58.33%) Microsoft
4 6 (50.00%) Active Directory
4 6 (50.00%) Change Management
4 6 (50.00%) SLA
4 6 (50.00%) ITSM
4 6 (50.00%) Management Information System
4 6 (50.00%) Information Security
4 6 (50.00%) ISO/IEC 27001
4 6 (50.00%) Video Conferencing
4 6 (50.00%) Skype
4 6 (50.00%) Mobile Device Management
4 6 (50.00%) Skype for Business
4 6 (50.00%) ITIL V3
4 6 (50.00%) Organisational Learning
5 5 (41.67%) Portfolio Management
5 5 (41.67%) Windows 7
5 5 (41.67%) SaaS
5 5 (41.67%) Matrix Organization
5 5 (41.67%) DHCP
6 4 (33.33%) LAN
6 4 (33.33%) Microsoft Certification
6 4 (33.33%) Disaster Recovery
6 4 (33.33%) Firewall
6 4 (33.33%) Apple

Service Management
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (50.00%) Skype for Business
2 1 (8.33%) MS Exchange
Applications
1 7 (58.33%) Microsoft Office
2 3 (25.00%) Microsoft Excel
3 2 (16.67%) MS Visio
Cloud Services
1 5 (41.67%) SaaS
2 4 (33.33%) Office 365
Communications & Networking
1 6 (50.00%) Skype
2 5 (41.67%) DHCP
3 4 (33.33%) Firewall
3 4 (33.33%) LAN
4 3 (25.00%) DNS
4 3 (25.00%) VoIP
4 3 (25.00%) Wireless
5 2 (16.67%) Network Security
5 2 (16.67%) WAN
6 1 (8.33%) DSL
6 1 (8.33%) VPN
Database & Business Intelligence
1 2 (16.67%) MySQL
1 2 (16.67%) SQL Server
General
1 2 (16.67%) Back Office
Job Titles
1 5 (41.67%) Delivery Manager
1 5 (41.67%) IT Manager
1 5 (41.67%) IT Services Delivery Manager
1 5 (41.67%) IT Services Manager
1 5 (41.67%) Service Manager
1 5 (41.67%) Services Delivery Manager
2 4 (33.33%) IT Engineer
3 3 (25.00%) Support Engineer
4 2 (16.67%) Analyst
4 2 (16.67%) Infrastructure Engineer
4 2 (16.67%) IT Analyst
4 2 (16.67%) IT Infrastructure Engineer
4 2 (16.67%) IT Support
4 2 (16.67%) IT Support Engineer
4 2 (16.67%) Network Engineer
4 2 (16.67%) Network Infrastructure Engineer
4 2 (16.67%) Senior Analyst
4 2 (16.67%) Senior Service Desk Analyst
4 2 (16.67%) Service Analyst
4 2 (16.67%) Service Desk Analyst
Miscellaneous
1 9 (75.00%) Data Centre
2 6 (50.00%) Management Information System
2 6 (50.00%) Video Conferencing
3 4 (33.33%) Smartphone
4 2 (16.67%) BYOD
4 2 (16.67%) Handset
Operating Systems
1 7 (58.33%) Windows
2 5 (41.67%) Windows 7
3 4 (33.33%) Android
3 4 (33.33%) Apple iOS
3 4 (33.33%) Windows 10
4 2 (16.67%) Linux
4 2 (16.67%) Ubuntu
4 2 (16.67%) Windows Server
4 2 (16.67%) Windows Server 2008
4 2 (16.67%) Windows Server 2012
5 1 (8.33%) Mac OS X
Processes & Methodologies
1 11 (91.67%) Decision-Making
1 11 (91.67%) Service Delivery
2 7 (58.33%) ITIL
3 6 (50.00%) Change Management
3 6 (50.00%) Information Security
3 6 (50.00%) ITIL V3
3 6 (50.00%) ITSM
3 6 (50.00%) Mobile Device Management
3 6 (50.00%) Organisational Learning
4 5 (41.67%) Matrix Organization
4 5 (41.67%) Portfolio Management
5 4 (33.33%) Business Continuity
5 4 (33.33%) Continuous Improvement
5 4 (33.33%) Disaster Recovery
6 2 (16.67%) Infrastructure Engineering
6 2 (16.67%) Proactive Monitoring
6 2 (16.67%) Problem Management
6 2 (16.67%) Security Testing
6 2 (16.67%) Service Desk Management
7 1 (8.33%) Server Management
Programming Languages
1 2 (16.67%) SQL
Qualifications
1 4 (33.33%) Degree
1 4 (33.33%) ITIL Foundation Certificate
1 4 (33.33%) Microsoft Certification
1 4 (33.33%) MOS
Quality Assurance & Compliance
1 6 (50.00%) ISO/IEC 27001
1 6 (50.00%) SLA
System Software
1 6 (50.00%) Active Directory
2 4 (33.33%) Firmware
3 2 (16.67%) BitLocker
3 2 (16.67%) Microsoft Virtual Server
3 2 (16.67%) Virtual Servers
3 2 (16.67%) VMware Infrastructure
Systems Management
1 2 (16.67%) McAfee ePO
1 2 (16.67%) Microsoft Intune
1 2 (16.67%) SCCM
1 2 (16.67%) SolarWinds Orion
Vendors
1 7 (58.33%) Microsoft
2 4 (33.33%) Apple
2 4 (33.33%) Fortinet
3 2 (16.67%) McAfee
3 2 (16.67%) Mitel
3 2 (16.67%) SolarWinds
3 2 (16.67%) VMware
4 1 (8.33%) Cisco