Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Watford with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Hertfordshire > Watford
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 82 71 73
Rank change year-on-year -11 +2 +7
Permanent jobs citing Service Management 17 21 29
As % of all permanent IT jobs advertised in Watford 1.75% 2.02% 2.72%
As % of the Processes & Methodologies category 2.05% 2.27% 3.11%
Number of salaries quoted 17 21 25
Watford median annual salary £30,000 £30,000 £45,000
Median salary % change year-on-year - -33.33% +21.62%
10th Percentile £28,500 £25,000 £31,250
90th Percentile £51,000 £65,000 £53,750
Hertfordshire median annual salary £30,000 £37,500 £50,000
% change year-on-year -20.00% -25.00% +41.84%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Watford with a requirement for process or methodology skills.

All Process and Methodology Skills
Watford
Permanent vacancies with a requirement for process or methodology skills 829 924 933
As % of all permanent IT jobs advertised in Watford 85.55% 88.85% 87.44%
Number of salaries quoted 679 790 749
Watford median annual salary £50,000 £52,500 £47,500
Median salary % change year-on-year -4.76% +10.53% +5.56%
10th Percentile £30,000 £28,000 £26,750
90th Percentile £69,000 £75,000 £72,500
Hertfordshire median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% +2.15%

Service Management
Job Vacancy Trend in Watford

Job postings citing Service Management as a percentage of all IT jobs advertised in Watford.

Job vacancy trend for Service Management in Watford

Service Management
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Watford.

Salary trend for Service Management in Watford

Service Management
Salary Histogram in Watford

The salary distribution of IT jobs citing Service Management in Watford over the 6 months to 19 November 2017.

Salary histogram for Service Management in Watford

For the 6 months to 19 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Watford region with a requirement for Service Management.

1 13 (76.47%) ITSM
1 13 (76.47%) Asset Management
2 12 (70.59%) IT Asset Management
2 12 (70.59%) PBX
3 9 (52.94%) Microsoft
4 8 (47.06%) Microsoft Office
5 7 (41.18%) Windows
6 3 (17.65%) ITIL
7 2 (11.76%) Project Management
7 2 (11.76%) Finance
7 2 (11.76%) Service Delivery
7 2 (11.76%) Incident Management
8 1 (5.88%) CMDB
8 1 (5.88%) Problem Management
8 1 (5.88%) Hyper-V
8 1 (5.88%) XenApp
8 1 (5.88%) XenServer
8 1 (5.88%) Veeam
8 1 (5.88%) Retail
8 1 (5.88%) Logistics
8 1 (5.88%) Service Design
8 1 (5.88%) Order to Cash
8 1 (5.88%) Spend Analysis
8 1 (5.88%) Record to Report
8 1 (5.88%) Contract Management
8 1 (5.88%) Trend Analysis
8 1 (5.88%) ITIL V3
8 1 (5.88%) Process Improvement
8 1 (5.88%) Procure-to-Pay
8 1 (5.88%) Data Privacy

Service Management
Co-occurring IT Skills in Watford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 8 (47.06%) Microsoft Office
Communications & Networking
1 12 (70.59%) PBX
General
1 2 (11.76%) Finance
2 1 (5.88%) Retail
Job Titles
1 13 (76.47%) Analyst
2 12 (70.59%) IT Analyst
2 12 (70.59%) IT Support
2 12 (70.59%) IT Support Analyst
2 12 (70.59%) Support Analyst
3 11 (64.71%) Help Desk Analyst
3 11 (64.71%) Help Desk Support
3 11 (64.71%) Help Desk Support Analyst
4 2 (11.76%) Service Manager
5 1 (5.88%) 1st Line Support
5 1 (5.88%) Business Systems Analyst
5 1 (5.88%) Citrix Engineer
5 1 (5.88%) Delivery Manager
5 1 (5.88%) IT Manager
5 1 (5.88%) IT Services Delivery Manager
5 1 (5.88%) Procurement Manager
5 1 (5.88%) Services Delivery Manager
5 1 (5.88%) Support Engineer
5 1 (5.88%) Technical Manager
5 1 (5.88%) Technical Services Manager
Miscellaneous
1 1 (5.88%) CMDB
1 1 (5.88%) Replication
Operating Systems
1 7 (41.18%) Windows
Processes & Methodologies
1 13 (76.47%) Asset Management
1 13 (76.47%) ITSM
2 12 (70.59%) IT Asset Management
3 3 (17.65%) ITIL
4 2 (11.76%) Incident Management
4 2 (11.76%) Project Management
4 2 (11.76%) Service Delivery
5 1 (5.88%) Contract Management
5 1 (5.88%) Data Privacy
5 1 (5.88%) ITIL V3
5 1 (5.88%) Line Management
5 1 (5.88%) Logistics
5 1 (5.88%) Order to Cash
5 1 (5.88%) Problem Management
5 1 (5.88%) Process Improvement
5 1 (5.88%) Procure-to-Pay
5 1 (5.88%) Record to Report
5 1 (5.88%) Service Design
5 1 (5.88%) Spend Analysis
5 1 (5.88%) Trend Analysis
Qualifications
1 1 (5.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (5.88%) Sarbanes-Oxley
1 1 (5.88%) SLA
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Hyper-V
1 1 (5.88%) XenApp
1 1 (5.88%) XenServer
Systems Management
1 1 (5.88%) Backup Exec
Vendors
1 9 (52.94%) Microsoft
2 1 (5.88%) Citrix
2 1 (5.88%) HP
2 1 (5.88%) Symantec
2 1 (5.88%) Veeam