The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Management
East of England / Hertfordshire
Rank 43 36 38
Rank change year-on-year -7 +2  
Contract jobs citing Service Management 14 23 27
As % of all contract IT jobs advertised in Hertfordshire 2.34% 3.36% 3.90%
As % of the Processes & Methodologies category 2.99% 4.41% 5.08%
Number of daily rates quoted 8 17 15
Median daily rate £356 £438 £400
Median daily rate % change year-on-year -18.57% +9.37%  
90% offered a daily rate of more than £163 £284 £235
10% offered a daily rate of more than £533 £525 £425
UK excluding London median daily rate £405 £399 £353
% change year-on-year +1.50% +13.11%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £15.90 £14.00 £14.38
% change year-on-year +13.57% -2.60%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hertfordshire
Contract job vacancies with a requirement for process and methodology skills 468 522 531
As % of all contract IT job vacancies advertised in Hertfordshire 78.26% 76.20% 76.73%
Number of daily rates quoted 254 277 275
Median daily rate £475 £425 £400
Median daily rate % change year-on-year +11.76% +6.25%  
90% offered a daily rate of more than £285 £302 £275
10% offered a daily rate of more than £613 £558 £550
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 28 33 31
Median hourly rate £45.00 £38.00 £16.25
Median hourly rate % change year-on-year +18.42% +133.84%  
90% offered a hourly rate of more than £30.00 £9.16 £10.45
10% offered a hourly rate of more than £52.50 £49.50 £37.60
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Management
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hertfordshire.

Contractor daily rate trend for Service Management in Hertfordshire

Service Management
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Management in Hertfordshire over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Management in Hertfordshire

Service Management
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Hertfordshire.

Contractor hourly rate trend for Service Management in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +2 4 £175 -58.82% 2
Welwyn Garden City -1 2 £444 -1.38%
Hatfield -13 1 £500 -4.76% 2
Stevenage - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Management.

1 11 (47.83%) ITIL
2 9 (39.13%) MS Excel
2 9 (39.13%) Microsoft
2 9 (39.13%) ITSM
2 9 (39.13%) Office 365
3 7 (30.43%) Service Delivery
3 7 (30.43%) MS Office
4 6 (26.09%) Windows
4 6 (26.09%) Windows 7
4 6 (26.09%) Problem Management
5 5 (21.74%) Windows 8
5 5 (21.74%) Security Cleared
5 5 (21.74%) People Management
6 4 (17.39%) SC Cleared
6 4 (17.39%) CCNA
6 4 (17.39%) Cisco Certification
6 4 (17.39%) Project Management
7 3 (13.04%) Remedy
7 3 (13.04%) CISA
7 3 (13.04%) CISM
7 3 (13.04%) Process Management
7 3 (13.04%) Management Information System
7 3 (13.04%) Risk Management
7 3 (13.04%) CISSP
7 3 (13.04%) Stakeholder Management
7 3 (13.04%) GIAC
7 3 (13.04%) Risk Assessment
7 3 (13.04%) Information Security
7 3 (13.04%) Cybersecurity
7 3 (13.04%) SABSA

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (39.13%) MS Excel
2 7 (30.43%) MS Office
Business Applications
1 3 (13.04%) Remedy ITSM
2 1 (4.35%) Oracle Procure-to-Pay
Cloud Services
1 9 (39.13%) Office 365
Communications & Networking
1 1 (4.35%) Cisco ASA
1 1 (4.35%) Cisco IOS
1 1 (4.35%) Firewall
1 1 (4.35%) Unified Communications
Database & Business Intelligence
1 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) Wise Package Studio
General
1 3 (13.04%) Retail
2 1 (4.35%) Advertising
2 1 (4.35%) Finance
Job Titles
1 8 (34.78%) Team Leader
2 5 (21.74%) Desktop Team Leader
3 3 (13.04%) Programme Manager
3 3 (13.04%) Service Manager
4 2 (8.70%) Analyst
4 2 (8.70%) Business Analyst
4 2 (8.70%) Consultant
4 2 (8.70%) Delivery Manager
4 2 (8.70%) Development Team Leader
4 2 (8.70%) Senior Manager
4 2 (8.70%) Senior Service Manager
4 2 (8.70%) Senior Services Delivery Manager
4 2 (8.70%) Services Delivery Manager
4 2 (8.70%) Software Development Team Leader
4 2 (8.70%) Software Team Leader
5 1 (4.35%) Cisco Network Engineer
5 1 (4.35%) IT Business Analyst
5 1 (4.35%) Service Management Analyst
5 1 (4.35%) Service Management Consultant
5 1 (4.35%) Supply Chain Analyst
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET
1 1 (4.35%) SAP PI
Miscellaneous
1 3 (13.04%) Data Centre
1 3 (13.04%) Management Information System
2 1 (4.35%) Analytical Skills
Operating Systems
1 6 (26.09%) Windows
1 6 (26.09%) Windows 7
2 5 (21.74%) Windows 8
3 1 (4.35%) Windows XP
Processes & Methodologies
1 11 (47.83%) ITIL
2 9 (39.13%) ITSM
3 7 (30.43%) Service Delivery
4 6 (26.09%) Problem Management
5 5 (21.74%) People Management
6 4 (17.39%) Project Management
7 3 (13.04%) Cybersecurity
7 3 (13.04%) Information Security
7 3 (13.04%) OWASP
7 3 (13.04%) Process Management
7 3 (13.04%) Risk Assessment
7 3 (13.04%) Risk Management
7 3 (13.04%) SABSA
7 3 (13.04%) SIEM
7 3 (13.04%) Stakeholder Management
8 2 (8.70%) Workflow
9 1 (4.35%) B2B
9 1 (4.35%) Change Management
9 1 (4.35%) Configuration Management
9 1 (4.35%) ERP
Programming Languages
1 1 (4.35%) Java
1 1 (4.35%) REXX
1 1 (4.35%) Tcl
1 1 (4.35%) VB
1 1 (4.35%) VBScript
Qualifications
1 5 (21.74%) Security Cleared
2 4 (17.39%) CCNA
2 4 (17.39%) Cisco Certification
2 4 (17.39%) SC Cleared
3 3 (13.04%) CISA
3 3 (13.04%) CISM
3 3 (13.04%) CISSP
3 3 (13.04%) GIAC
3 3 (13.04%) GISP
3 3 (13.04%) IISP
4 2 (8.70%) ITIL Certification
5 1 (4.35%) MCP
5 1 (4.35%) MCSE
5 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.04%) PCI DSS
2 2 (8.70%) SLA
3 1 (4.35%) PMO
Systems Management
1 1 (4.35%) OpenView Configuration Management
Vendors
1 9 (39.13%) Microsoft
2 3 (13.04%) Remedy
3 2 (8.70%) BMC
4 1 (4.35%) CA
4 1 (4.35%) Cisco
4 1 (4.35%) Citrix
4 1 (4.35%) HP
4 1 (4.35%) Intel Security
4 1 (4.35%) Oracle
4 1 (4.35%) SAP
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Posted: 6 days ago