Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
East of England > Hertfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 91 82 69
Rank change year-on-year -9 -13 +2
Contract jobs citing Service Management 16 18 35
As % of all contract IT jobs advertised in Hertfordshire 1.00% 1.29% 2.17%
As % of the Processes & Methodologies category 1.25% 1.68% 2.87%
Number of daily rates quoted 9 16 14
Hertfordshire median daily rate £425 £400 £406
Median daily rate % change year-on-year +6.25% -1.54% +60.89%
10th Percentile £230 £144 £311
90th Percentile £490 £619 £496
East of England median daily rate £375 £400 £400
% change year-on-year -6.25% - -
Number of hourly rates quoted 0 0 3
Hertfordshire median hourly rate - - £22.00
East of England median hourly rate £12.43 £16.50 £25.00
% change year-on-year -24.70% -34.00% +56.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1278 1070 1218
As % of all contract IT jobs advertised in Hertfordshire 80.18% 76.81% 75.61%
Number of daily rates quoted 635 623 615
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £213 £225 £225
90th Percentile £575 £550 £575
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 67 56 97
Hertfordshire median hourly rate £19.00 £32.25 £21.00
Median hourly rate % change year-on-year -41.09% +53.57% +31.25%
10th Percentile £13.00 £10.25 £9.60
90th Percentile £46.80 £53.75 £43.00
East of England median hourly rate £31.50 £32.00 £23.63
% change year-on-year -1.56% +35.45% -1.56%

Service Management
Job Vacancy Trend in Hertfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Management in Hertfordshire

Service Management
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Hertfordshire.

Contractor daily rate trend for Service Management in Hertfordshire

Service Management
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Management in Hertfordshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for Service Management in Hertfordshire

Service Management
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Hertfordshire.

Contractor hourly rate trend for Service Management in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -3 3 £425 -29.17%
Hemel Hempstead +3 2 - -
Welwyn Garden City +1 1 - -
Hatfield -7 1 £450 - 3
Hoddesdon - 1 - -
Service Management
East of England

For the 6 months to 24 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Management.

1 11 (68.75%) ITIL
2 10 (62.50%) ITSM
3 4 (25.00%) Remedy
3 4 (25.00%) Project Management
3 4 (25.00%) SQL
3 4 (25.00%) Java
3 4 (25.00%) Remedy ITSM
4 3 (18.75%) Windows
4 3 (18.75%) HP
4 3 (18.75%) E-Commerce
4 3 (18.75%) Data Modelling
4 3 (18.75%) BMC
4 3 (18.75%) Pharmaceutical
4 3 (18.75%) NHS
5 2 (12.50%) Microsoft
5 2 (12.50%) OpenView Configuration Management
5 2 (12.50%) REXX
5 2 (12.50%) Tcl
5 2 (12.50%) CA
5 2 (12.50%) Microsoft Certification
5 2 (12.50%) ITIL Certification
5 2 (12.50%) MCP
5 2 (12.50%) MCSE
5 2 (12.50%) HTML
5 2 (12.50%) XHTML
5 2 (12.50%) CSS
5 2 (12.50%) VBScript
5 2 (12.50%) VB
5 2 (12.50%) Remedy AR System
5 2 (12.50%) Application Packaging

Service Management
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Apache
1 1 (6.25%) IIS
1 1 (6.25%) nginx
Business Applications
1 4 (25.00%) Remedy ITSM
2 2 (12.50%) Remedy AR System
3 1 (6.25%) Magento
Communications & Networking
1 1 (6.25%) Firewall
1 1 (6.25%) SAN
Database & Business Intelligence
1 1 (6.25%) MongoDB
1 1 (6.25%) MySQL
1 1 (6.25%) SQL Server
Development Applications
1 2 (12.50%) Wise Package Studio
2 1 (6.25%) Subversion
2 1 (6.25%) Vagrant
General
1 3 (18.75%) Pharmaceutical
2 1 (6.25%) Law
Job Titles
1 6 (37.50%) Analyst
2 5 (31.25%) Developer
3 3 (18.75%) Support Analyst
4 2 (12.50%) 1st Line Support
4 2 (12.50%) 1st Line Support Analyst
4 2 (12.50%) Applications Support
4 2 (12.50%) Applications Support Analyst
4 2 (12.50%) Architect
4 2 (12.50%) Infrastructure Engineer
4 2 (12.50%) Remedy Developer
5 1 (6.25%) Demandware Developer
5 1 (6.25%) Development Analyst
5 1 (6.25%) Infrastructure Solutions Architect
5 1 (6.25%) Internal Communications Manager
5 1 (6.25%) ITSM Analyst
5 1 (6.25%) ITSM Architect
5 1 (6.25%) ITSM Developer
5 1 (6.25%) Magento Developer
5 1 (6.25%) Remedy Architect
5 1 (6.25%) Technical Developer
Libraries, Frameworks & Software Standards
1 2 (12.50%) CSS
1 2 (12.50%) HTML
1 2 (12.50%) XHTML
2 1 (6.25%) LAMP
2 1 (6.25%) LEMP Stack
2 1 (6.25%) SAP PI
2 1 (6.25%) XSL
Miscellaneous
1 3 (18.75%) NHS
2 2 (12.50%) FMCG
3 1 (6.25%) Analytical Skills
3 1 (6.25%) Data Centre
Operating Systems
1 3 (18.75%) Windows
2 1 (6.25%) Linux
2 1 (6.25%) Unix
Processes & Methodologies
1 11 (68.75%) ITIL
2 10 (62.50%) ITSM
3 4 (25.00%) Project Management
4 3 (18.75%) Data Modelling
4 3 (18.75%) E-Commerce
5 2 (12.50%) Application Packaging
5 2 (12.50%) Infrastructure Management
5 2 (12.50%) Patch Management
6 1 (6.25%) Continuous Integration
6 1 (6.25%) Data Analysis
6 1 (6.25%) Enterprise Architecture
6 1 (6.25%) Hardware Maintenance
6 1 (6.25%) Mathematics
6 1 (6.25%) Network Virtualisation
6 1 (6.25%) Problem Management
6 1 (6.25%) Programme Delivery
6 1 (6.25%) Software Engineering
6 1 (6.25%) Time Management
6 1 (6.25%) Use Case
6 1 (6.25%) Web Development
Programming Languages
1 4 (25.00%) Java
1 4 (25.00%) SQL
2 2 (12.50%) REXX
2 2 (12.50%) Tcl
2 2 (12.50%) VB
2 2 (12.50%) VBScript
3 1 (6.25%) C
3 1 (6.25%) C++
3 1 (6.25%) JavaScript
3 1 (6.25%) Perl
3 1 (6.25%) PHP
3 1 (6.25%) Shell Script
Qualifications
1 2 (12.50%) ITIL Certification
1 2 (12.50%) MCP
1 2 (12.50%) MCSE
1 2 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 1 (6.25%) VMware Infrastructure
Systems Management
1 2 (12.50%) OpenView Configuration Management
2 1 (6.25%) SCOM
Vendors
1 4 (25.00%) Remedy
2 3 (18.75%) BMC
2 3 (18.75%) HP
3 2 (12.50%) CA
3 2 (12.50%) Microsoft
4 1 (6.25%) Demandware
4 1 (6.25%) NetApp
4 1 (6.25%) Oracle
4 1 (6.25%) Salesforce.com
4 1 (6.25%) SAP
4 1 (6.25%) SolarWinds
4 1 (6.25%) VMware
4 1 (6.25%) Zend