Customer Experience Contracts in West Malling

Customer Experience (CX)
Kent > West Malling

The following table provides summary statistics for contract job vacancies advertised in West Malling with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 6 7 -
Rank change year-on-year +1 - -
Contract jobs citing Customer Experience 3 1 0
As % of all contract jobs advertised in West Malling 18.75% 4.76% -
As % of the Processes & Methodologies category 20.00% 7.14% -
Number of daily rates quoted 1 1 0
10th Percentile - - -
25th Percentile £386 - -
Median daily rate (50th Percentile) £423 £250 -
Median % change year-on-year +69.00% - -
75th Percentile £459 - -
90th Percentile - - -
Kent median daily rate £423 £250 -
% change year-on-year +69.00% - -
Number of hourly rates quoted 2 0 0
10th Percentile - - -
25th Percentile £11.25 - -
Median hourly rate £11.50 - -
75th Percentile £11.75 - -
90th Percentile - - -
Kent median hourly rate £11.50 - -

All Process and Methodology Skills
West Malling

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Malling with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15 14 10
As % of all contract IT jobs advertised in West Malling 93.75% 66.67% 71.43%
Number of daily rates quoted 13 14 10
10th Percentile £377 - £135
25th Percentile £460 £121 £173
Median daily rate (50th Percentile) £520 £186 £194
Median % change year-on-year +179.19% -3.87% -48.33%
75th Percentile £540 £434 £319
90th Percentile £656 £499 £564
Kent median daily rate £424 £350 £433
% change year-on-year +21.07% -19.08% +24.46%
Number of hourly rates quoted 2 0 0
10th Percentile - - -
25th Percentile £11.25 - -
Median hourly rate £11.50 - -
75th Percentile £11.75 - -
90th Percentile - - -
Kent median hourly rate £35.50 £56.47 £34.39
% change year-on-year -37.13% +64.19% -11.63%

Customer Experience
Job Vacancy Trend in West Malling

Job postings citing Customer Experience as a proportion of all IT jobs advertised in West Malling.

Job vacancy trend for Customer Experience in West Malling

Customer Experience
Co-occurring Skills and Capabilities in West Malling by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) CMS
1 1 (33.33%) SharePoint
Applications
1 1 (33.33%) Photoshop
Communications & Networking
1 1 (33.33%) Intranet
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Marketing
Job Titles
1 2 (66.67%) Administrator
2 1 (33.33%) Developer
2 1 (33.33%) HTML Developer
2 1 (33.33%) JavaScript Developer
2 1 (33.33%) SharePoint Developer
2 1 (33.33%) Web Developer
Libraries, Frameworks & Software Standards
1 1 (33.33%) CSS
1 1 (33.33%) HTML
Processes & Methodologies
1 2 (66.67%) Customer Service
2 1 (33.33%) Information Architecture
2 1 (33.33%) User Experience
2 1 (33.33%) Web Development
Programming Languages
1 1 (33.33%) JavaScript
Quality Assurance & Compliance
1 1 (33.33%) Accessibility