The median contractor rate for a Help Desk Analyst was £125 per day in advertised job vacancies in the West Midlands during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / West Midlands
Rank 108 122 109
Rank change year-on-year +14 -13  
Contract jobs requiring a Help Desk Analyst 10 9 14
As % of all contract IT jobs advertised in the West Midlands 0.44% 0.33% 0.55%
As % of the Job Titles category 0.47% 0.35% 0.58%
Number of daily rates quoted 2 2 5
Median daily rate £125 £87 £145
Median daily rate % change year-on-year +43.88% -40.08%  
UK excluding London median daily rate £110 £118 £135
% change year-on-year -6.38% -12.96%  
Number of hourly rates quoted 7 3 8
Median hourly rate £16.00 £10.00 £12.78
Median hourly rate % change year-on-year +60.00% -21.73%  
90% offered a hourly rate of more than £13.60 £10.00 £11.43
10% offered a hourly rate of more than £16.75 £14.00 £14.15
UK excluding London median hourly rate £12.50 £16.50 £13.50
% change year-on-year -24.24% +22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
West Midlands
Contract job vacancies with a job title containing a recognized job role 2125 2571 2399
As % of all contract IT job vacancies advertised in the West Midlands 93.90% 95.43% 94.12%
Number of daily rates quoted 1342 1420 1351
Median daily rate £400 £400 £360
Median daily rate % change year-on-year - +11.11%  
90% offered a daily rate of more than £250 £250 £215
10% offered a daily rate of more than £500 £515 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 100 72 169
Median hourly rate £16.00 £15.00 £16.50
Median hourly rate % change year-on-year +6.66% -9.09%  
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £32.50 £35.00 £34.20
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Help Desk Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the West Midlands

Help Desk Analyst
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Analyst in the West Midlands.

Contractor daily rate trend for Help Desk Analyst in the West Midlands

Help Desk Analyst
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst in the West Midlands.

Contractor hourly rate trend for Help Desk Analyst in the West Midlands

Help Desk Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the West Midlands region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +6 7 £125 - 2
Dudley - 3 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 March 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Help Desk Analyst in the job title.

1 14 (70.00%) Windows
2 10 (50.00%) Active Directory
3 8 (40.00%) MS Excel
4 7 (35.00%) MS Office
4 7 (35.00%) ITIL
5 5 (25.00%) Service Management
5 5 (25.00%) SLA
6 3 (15.00%) Windows 7
6 3 (15.00%) Change Management
7 2 (10.00%) ITSM
7 2 (10.00%) Management Information System
7 2 (10.00%) Advertising
7 2 (10.00%) Microsoft
7 2 (10.00%) MS Exchange
7 2 (10.00%) LAN
7 2 (10.00%) WAN
7 2 (10.00%) TCP/IP
7 2 (10.00%) ITIL V3
7 2 (10.00%) G Suite
7 2 (10.00%) Office 365
7 2 (10.00%) Google
7 2 (10.00%) Degree
7 2 (10.00%) Computer Science
8 1 (5.00%) Dutch Language
8 1 (5.00%) French Language
8 1 (5.00%) Spanish Language
8 1 (5.00%) Time Management
8 1 (5.00%) JIRA
8 1 (5.00%) Contract Management
8 1 (5.00%) BusinessObjects Business Intelligence

Help Desk Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) MS Exchange
2 1 (5.00%) CMS
2 1 (5.00%) SharePoint
Applications
1 8 (40.00%) MS Excel
2 7 (35.00%) MS Office
3 1 (5.00%) MS PowerPoint
Cloud Services
1 2 (10.00%) G Suite
1 2 (10.00%) Office 365
Communications & Networking
1 2 (10.00%) LAN
1 2 (10.00%) TCP/IP
1 2 (10.00%) WAN
Database & Business Intelligence
1 1 (5.00%) BusinessObjects
1 1 (5.00%) BusinessObjects Business Intelligence
Development Applications
1 1 (5.00%) JIRA
General
1 2 (10.00%) Advertising
2 1 (5.00%) Dutch Language
2 1 (5.00%) Finance
2 1 (5.00%) French Language
2 1 (5.00%) Spanish Language
Miscellaneous
1 2 (10.00%) Computer Science
1 2 (10.00%) Management Information System
Operating Systems
1 14 (70.00%) Windows
2 3 (15.00%) Windows 7
Processes & Methodologies
1 7 (35.00%) ITIL
2 5 (25.00%) Service Management
3 3 (15.00%) Change Management
4 2 (10.00%) ITIL V3
4 2 (10.00%) ITSM
5 1 (5.00%) Agile Software Development
5 1 (5.00%) BPR
5 1 (5.00%) Contract Management
5 1 (5.00%) Knowledge Management
5 1 (5.00%) Time Management
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 2 (10.00%) Degree
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 10 (50.00%) Active Directory
Vendors
1 2 (10.00%) Google
1 2 (10.00%) Microsoft
2 1 (5.00%) IBM
2 1 (5.00%) Remedy
Coventry, West Midlands (County)
QUANTICA
Rate: market rates
Posted: 2 days ago