Period
to 23 April 2018

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 135 131 161
Rank change year-on-year -4 +30 +1
Contract jobs citing ServiceNow 43 50 35
As % of all contract IT jobs advertised in the West Midlands 0.90% 1.08% 0.67%
As % of the Vendors category 2.07% 2.48% 1.39%
Number of daily rates quoted 22 33 16
West Midlands median daily rate £400 £425 £383
Median daily rate % change year-on-year -5.88% +11.11% +34.21%
10th Percentile £278 £345 £220
90th Percentile £600 £775 £469
England median daily rate £500 £463 £478
% change year-on-year +8.11% -3.14% +12.35%
Number of hourly rates quoted 1 2 1
West Midlands median hourly rate £77.50 £15.00 £17.00
Median hourly rate % change year-on-year +416.67% -11.76% -15.00%
England median hourly rate £16.00 £17.00 £19.00
% change year-on-year -5.88% -10.53% +31.01%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,078 2,016 2,517
As % of all contract IT jobs advertised in the West Midlands 43.52% 43.50% 47.82%
Number of daily rates quoted 1,252 1,158 1,289
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +8.84%
10th Percentile £244 £213 £220
90th Percentile £578 £538 £550
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 83 90 82
West Midlands median hourly rate £15.50 £15.00 £15.65
Median hourly rate % change year-on-year +3.33% -4.15% -2.19%
10th Percentile £10.07 £10.57 £10.50
90th Percentile £48.05 £31.17 £25.90
England median hourly rate £17.50 £17.50 £18.75
% change year-on-year - -6.67% +9.11%

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 23 April 2018.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -22 20 £338 -12.90%
Coventry -6 7 £300 -29.41% 4
Solihull -2 4 £400 -11.11% 1
Shropshire -15 1 - -
ServiceNow
England

For the 6 months to 23 April 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ServiceNow.

1 28 (65.12%) ITIL
2 23 (53.49%) Service Management
3 12 (27.91%) ITIL V3
4 11 (25.58%) ITSM
5 8 (18.60%) Analytical Skills
5 8 (18.60%) Capita
5 8 (18.60%) ISO/IEC 20000
5 8 (18.60%) Service Delivery
5 8 (18.60%) Tivoli Storage Manager
6 7 (16.28%) ITIL Certification
6 7 (16.28%) Greenfield Project
7 6 (13.95%) Configuration Management
8 5 (11.63%) CMDB
9 4 (9.30%) Release Management
9 4 (9.30%) Process Improvement
9 4 (9.30%) Relational Database
9 4 (9.30%) Programme Management
9 4 (9.30%) Agile Software Development
9 4 (9.30%) Windows
10 3 (6.98%) Linux
10 3 (6.98%) LDAP
10 3 (6.98%) MS Exchange
10 3 (6.98%) Data Modelling
10 3 (6.98%) SOA
10 3 (6.98%) Norton AntiVirus
10 3 (6.98%) Symantec
10 3 (6.98%) Unix
10 3 (6.98%) Citrix
10 3 (6.98%) Microsoft
10 3 (6.98%) Active Directory

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) MS Exchange
Business Applications
1 1 (2.33%) Remedy ITSM
Cloud Services
1 3 (6.98%) Microsoft Azure
2 1 (2.33%) SaaS
Communications & Networking
1 3 (6.98%) Intrusion Detection
Database & Business Intelligence
1 4 (9.30%) Relational Database
General
1 2 (4.65%) Banking
2 1 (2.33%) Finance
2 1 (2.33%) Retail
Job Titles
1 15 (34.88%) Analyst
2 12 (27.91%) Consultant
3 9 (20.93%) ServiceNow Consultant
4 6 (13.95%) Business Analyst
4 6 (13.95%) Configuration Manager
4 6 (13.95%) Developer
4 6 (13.95%) ServiceNow Developer
5 5 (11.63%) ITIL Configuration Manager
5 5 (11.63%) ITIL Manager
6 4 (9.30%) Process Analyst
6 4 (9.30%) Project Manager
6 4 (9.30%) Service Manager
7 3 (6.98%) Business Process Analyst
7 3 (6.98%) ITIL Project Manager
8 2 (4.65%) Applications Support
8 2 (4.65%) Change and Configuration Manager
8 2 (4.65%) ITIL Change Manager
8 2 (4.65%) Service Analyst
8 2 (4.65%) Software Asset Manager
8 2 (4.65%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (6.98%) LDAP
2 2 (4.65%) .NET
2 2 (4.65%) REST
2 2 (4.65%) SOAP
2 2 (4.65%) Web Services
3 1 (2.33%) AngularJS
3 1 (2.33%) HTML
3 1 (2.33%) Middleware
3 1 (2.33%) XML
Miscellaneous
1 8 (18.60%) Analytical Skills
2 7 (16.28%) Greenfield Project
3 5 (11.63%) CMDB
4 2 (4.65%) Data Structures
4 2 (4.65%) FMCG
Operating Systems
1 4 (9.30%) Windows
2 3 (6.98%) Linux
2 3 (6.98%) Unix
Processes & Methodologies
1 28 (65.12%) ITIL
2 23 (53.49%) Service Management
3 12 (27.91%) ITIL V3
4 11 (25.58%) ITSM
5 8 (18.60%) Service Delivery
6 6 (13.95%) Configuration Management
7 4 (9.30%) Agile Software Development
7 4 (9.30%) Process Improvement
7 4 (9.30%) Programme Management
7 4 (9.30%) Release Management
8 3 (6.98%) Acceptance Criteria
8 3 (6.98%) Analytical Thinking
8 3 (6.98%) Change Management
8 3 (6.98%) Data Modelling
8 3 (6.98%) Incident Management
8 3 (6.98%) ITIL V2
8 3 (6.98%) Logical Data Model
8 3 (6.98%) SOA
8 3 (6.98%) Vulnerability Assessment
8 3 (6.98%) Workflow
Programming Languages
1 2 (4.65%) C#
1 2 (4.65%) Shell Script
1 2 (4.65%) SQL
2 1 (2.33%) Java
2 1 (2.33%) JavaScript
Qualifications
1 7 (16.28%) ITIL Certification
2 2 (4.65%) ISEB
Quality Assurance & Compliance
1 8 (18.60%) ISO/IEC 20000
2 3 (6.98%) Data Quality
3 2 (4.65%) SLA
4 1 (2.33%) COBIT
4 1 (2.33%) GDPR
4 1 (2.33%) Sarbanes-Oxley
System Software
1 3 (6.98%) Active Directory
2 1 (2.33%) Virtual Machines
Systems Management
1 8 (18.60%) Tivoli Storage Manager
2 3 (6.98%) Norton AntiVirus
2 3 (6.98%) Symantec Endpoint Protection
3 2 (4.65%) Single Sign-On
Vendors
1 8 (18.60%) Capita
2 3 (6.98%) Citrix
2 3 (6.98%) Microsoft
2 3 (6.98%) Symantec
3 2 (4.65%) Proofpoint
4 1 (2.33%) Remedy