Period
to 22 July 2018

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 154 137 176
Rank change year-on-year -17 +39 0
Contract jobs citing ServiceNow 46 38 32
As % of all contract IT jobs advertised in the West Midlands 0.89% 0.86% 0.53%
As % of the Vendors category 1.97% 1.98% 1.11%
Number of daily rates quoted 24 24 16
West Midlands median daily rate £419 £384 £385
Median daily rate % change year-on-year +9.12% -0.32% +35.09%
10th Percentile £318 £316 £151
90th Percentile £600 £560 £575
England median daily rate £475 £475 £475
Number of hourly rates quoted 3 0 1
West Midlands median hourly rate £16.00 - £17.00
England median hourly rate £17.50 £16.00 £22.50
% change year-on-year +9.38% -28.89% +66.14%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,331 1,917 2,886
As % of all contract IT jobs advertised in the West Midlands 45.25% 43.22% 48.12%
Number of daily rates quoted 1,356 1,146 1,562
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £234 £231 £225
90th Percentile £578 £553 £525
England median daily rate £450 £438 £415
% change year-on-year +2.86% +5.42% +3.75%
Number of hourly rates quoted 132 81 87
West Midlands median hourly rate £15.50 £16.99 £13.68
Median hourly rate % change year-on-year -8.77% +24.20% -17.09%
10th Percentile £10.77 £10.50 £9.73
90th Percentile £29.73 £45.00 £25.47
England median hourly rate £18.00 £17.00 £17.50
% change year-on-year +5.88% -2.86% -

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 22 July 2018.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Histogram in the West Midlands

The hourly rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 22 July 2018.

Contractor hourly rate histogram for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -13 23 £463 +32.14% 2
Coventry -6 11 £473 +11.18% 1
Solihull -8 5 £400 -11.11%
Shropshire -23 1 - -
Dudley - 1 £150 -
ServiceNow
England

For the 6 months to 22 July 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ServiceNow.

1 28 (60.87%) ITIL
2 19 (41.30%) Service Management
3 16 (34.78%) ITSM
4 13 (28.26%) Agile Software Development
5 9 (19.57%) ITIL V3
5 9 (19.57%) Service Delivery
6 8 (17.39%) Windows
6 8 (17.39%) Analytical Skills
7 7 (15.22%) Stakeholder Management
8 6 (13.04%) MS Exchange
8 6 (13.04%) Microsoft
8 6 (13.04%) Active Directory
8 6 (13.04%) ITIL Certification
8 6 (13.04%) Configuration Management
8 6 (13.04%) User Stories
9 5 (10.87%) Workflow
9 5 (10.87%) Dashboard Development
10 4 (8.70%) Service Design
10 4 (8.70%) Acceptance Criteria
10 4 (8.70%) Citrix
10 4 (8.70%) SLA
10 4 (8.70%) Linux
10 4 (8.70%) Microsoft Excel
10 4 (8.70%) Business Analysis
10 4 (8.70%) Programme Management
10 4 (8.70%) Incident Management
10 4 (8.70%) CMDB
10 4 (8.70%) FMCG
10 4 (8.70%) Release Management
10 4 (8.70%) Process Improvement

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.04%) MS Exchange
Applications
1 4 (8.70%) Microsoft Excel
2 3 (6.52%) Microsoft Office
Business Applications
1 1 (2.17%) Remedy ITSM
Cloud Services
1 1 (2.17%) Microsoft Azure
Communications & Networking
1 3 (6.52%) Intrusion Detection
2 1 (2.17%) Firewall
2 1 (2.17%) WAN
Database & Business Intelligence
1 2 (4.35%) Relational Database
General
1 3 (6.52%) Advertising
1 3 (6.52%) Retail
2 1 (2.17%) Finance
Job Titles
1 19 (41.30%) Analyst
2 9 (19.57%) Business Analyst
3 6 (13.04%) Configuration Manager
4 5 (10.87%) Consultant
4 5 (10.87%) Developer
4 5 (10.87%) ITIL Configuration Manager
4 5 (10.87%) ITIL Manager
4 5 (10.87%) Project Manager
4 5 (10.87%) Service Manager
4 5 (10.87%) ServiceNow Developer
5 4 (8.70%) Agile Business Analyst
5 4 (8.70%) Process Analyst
6 3 (6.52%) Delivery Manager
6 3 (6.52%) ITIL Business Analyst
6 3 (6.52%) ITIL Process Analyst
6 3 (6.52%) ITIL Project Manager
6 3 (6.52%) ITSM Analyst
6 3 (6.52%) Service Analyst
6 3 (6.52%) Support Analyst
7 2 (4.35%) Digital Business Analyst
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
1 2 (4.35%) AngularJS
1 2 (4.35%) LDAP
2 1 (2.17%) CSS
2 1 (2.17%) HTML
2 1 (2.17%) Middleware
2 1 (2.17%) Twitter Bootstrap
Miscellaneous
1 8 (17.39%) Analytical Skills
2 4 (8.70%) CMDB
2 4 (8.70%) FMCG
3 2 (4.35%) Greenfield Project
3 2 (4.35%) User Experience
4 1 (2.17%) EPoS
4 1 (2.17%) Virtual Team
Operating Systems
1 8 (17.39%) Windows
2 4 (8.70%) Linux
3 3 (6.52%) Unix
4 1 (2.17%) Red Hat Enterprise Linux
4 1 (2.17%) Windows Server
4 1 (2.17%) Windows Server 2003
4 1 (2.17%) Windows Server 2008
Processes & Methodologies
1 28 (60.87%) ITIL
2 19 (41.30%) Service Management
3 16 (34.78%) ITSM
4 13 (28.26%) Agile Software Development
5 9 (19.57%) ITIL V3
5 9 (19.57%) Service Delivery
6 7 (15.22%) Stakeholder Management
7 6 (13.04%) Configuration Management
7 6 (13.04%) User Stories
8 5 (10.87%) Dashboard Development
8 5 (10.87%) Workflow
9 4 (8.70%) Acceptance Criteria
9 4 (8.70%) Business Analysis
9 4 (8.70%) Incident Management
9 4 (8.70%) Process Improvement
9 4 (8.70%) Programme Management
9 4 (8.70%) Release Management
9 4 (8.70%) Service Design
10 3 (6.52%) ITIL V2
10 3 (6.52%) Vulnerability Assessment
Programming Languages
1 2 (4.35%) Shell Script
2 1 (2.17%) Bash Shell
2 1 (2.17%) Java
2 1 (2.17%) JavaScript
2 1 (2.17%) PowerShell
Qualifications
1 6 (13.04%) ITIL Certification
2 2 (4.35%) ISEB
3 1 (2.17%) Security Cleared
Quality Assurance & Compliance
1 4 (8.70%) SLA
2 3 (6.52%) Data Quality
3 2 (4.35%) ISO/IEC 20000
4 1 (2.17%) COBIT
4 1 (2.17%) GDPR
4 1 (2.17%) Sarbanes-Oxley
System Software
1 6 (13.04%) Active Directory
2 1 (2.17%) Virtual Machines
2 1 (2.17%) VMware Infrastructure
2 1 (2.17%) vSphere
2 1 (2.17%) XenApp
Systems Management
1 3 (6.52%) Norton AntiVirus
1 3 (6.52%) Symantec Endpoint Protection
2 2 (4.35%) Single Sign-On
2 2 (4.35%) Tivoli Storage Manager
Vendors
1 6 (13.04%) Microsoft
2 4 (8.70%) Citrix
3 3 (6.52%) Symantec
4 2 (4.35%) Capita
4 2 (4.35%) Proofpoint
5 1 (2.17%) Cisco
5 1 (2.17%) NetApp
5 1 (2.17%) Red Hat
5 1 (2.17%) Remedy
5 1 (2.17%) VMware