Period
to 16 December 2018

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 175 139 176
Rank change year-on-year -36 +37 -17
Contract jobs citing ServiceNow 34 52 38
As % of all contract IT jobs advertised in the West Midlands 0.66% 1.08% 0.65%
As % of the Vendors category 1.45% 2.45% 1.40%
Number of daily rates quoted 21 35 14
West Midlands median daily rate £400 £425 £425
Median daily rate % change year-on-year -5.88% - +50.44%
10th Percentile £130 £213 £296
90th Percentile £586 £613 £484
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -5.26%
Number of hourly rates quoted 0 0 4
West Midlands median hourly rate - - £15.00
England median hourly rate £17.50 £16.00 £21.50
% change year-on-year +9.38% -25.58% +13.16%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,347 2,123 2,710
As % of all contract IT jobs advertised in the West Midlands 45.54% 44.12% 46.03%
Number of daily rates quoted 1,338 1,285 1,475
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.19% - +3.90%
10th Percentile £223 £208 £225
90th Percentile £575 £563 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 115 91 87
West Midlands median hourly rate £15.85 £16.41 £14.50
Median hourly rate % change year-on-year -3.38% +13.14% -5.84%
10th Percentile £10.84 £11.00 £10.60
90th Percentile £28.25 £48.75 £26.00
England median hourly rate £17.50 £17.50 £16.50
% change year-on-year - +6.06% -5.71%

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 16 December 2018.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 13 £400 +77.78% 2
Coventry -2 9 £143 -69.89% 1
Warwickshire +14 5 £544 +27.94%
Solihull -2 2 - - 1
Shropshire - 1 - -
Staffordshire - 1 £400 -
Dudley - 1 £110 -
ServiceNow
England

For the 6 months to 16 December 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ServiceNow.

1 19 (55.88%) ITIL
2 11 (32.35%) ITSM
3 9 (26.47%) Active Directory
3 9 (26.47%) Microsoft Azure
4 7 (20.59%) Microsoft
4 7 (20.59%) Windows
4 7 (20.59%) Microsoft Office
4 7 (20.59%) Agile Software Development
5 6 (17.65%) Management Information System
5 6 (17.65%) Service Management
5 6 (17.65%) DevOps
6 5 (14.71%) Dashboard Development
6 5 (14.71%) SuccessFactors
6 5 (14.71%) Azure Active Directory
6 5 (14.71%) Identity Access Management
6 5 (14.71%) Privileged Access Management
6 5 (14.71%) SAP
6 5 (14.71%) SOAP
6 5 (14.71%) Web Services
6 5 (14.71%) Oracle
6 5 (14.71%) Oracle Fusion
7 4 (11.76%) Computer Science
7 4 (11.76%) REST
7 4 (11.76%) Retail
7 4 (11.76%) Migration
7 4 (11.76%) Degree
7 4 (11.76%) Incident Management
7 4 (11.76%) HTML
7 4 (11.76%) Microsoft Excel
7 4 (11.76%) ITIL Certification

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) MS Exchange
2 1 (2.94%) Exchange Server 2010
2 1 (2.94%) Skype for Business
Applications
1 7 (20.59%) Microsoft Office
2 4 (11.76%) Microsoft Excel
3 2 (5.88%) Microsoft PowerPoint
3 2 (5.88%) MS Visio
4 1 (2.94%) Chatbot
Business Applications
1 3 (8.82%) SAP BPC
Cloud Services
1 9 (26.47%) Microsoft Azure
2 5 (14.71%) Azure Active Directory
2 5 (14.71%) SuccessFactors
3 2 (5.88%) Office 365
4 1 (2.94%) Amazon AWS
4 1 (2.94%) Amazon CloudWatch
4 1 (2.94%) Apigee
4 1 (2.94%) IaaS
4 1 (2.94%) PaaS
Communications & Networking
1 1 (2.94%) Firewall
1 1 (2.94%) LAN
1 1 (2.94%) SAN
1 1 (2.94%) Skype
1 1 (2.94%) SSL
1 1 (2.94%) VPN
1 1 (2.94%) Wi-Fi
1 1 (2.94%) WLAN
Database & Business Intelligence
1 2 (5.88%) MySQL
1 2 (5.88%) Relational Database
Development Applications
1 2 (5.88%) Jenkins
2 1 (2.94%) Atlassian Bamboo
2 1 (2.94%) Bitbucket
2 1 (2.94%) JIRA
2 1 (2.94%) Vagrant
General
1 4 (11.76%) Finance
1 4 (11.76%) Retail
2 1 (2.94%) Advertising
2 1 (2.94%) Marketing
Job Titles
1 8 (23.53%) Analyst
2 5 (14.71%) Architect
2 5 (14.71%) Support Analyst
3 4 (11.76%) Developer
3 4 (11.76%) Solutions Architect
4 3 (8.82%) Consultant
4 3 (8.82%) Project Manager
4 3 (8.82%) Service Analyst
4 3 (8.82%) ServiceNow Developer
5 2 (5.88%) Agile Delivery Manager
5 2 (5.88%) Customer Analyst
5 2 (5.88%) Customer Support Analyst
5 2 (5.88%) Delivery Manager
5 2 (5.88%) Identity Management Architect
5 2 (5.88%) ITIL Manager
5 2 (5.88%) ITIL Service Manager
5 2 (5.88%) Service Desk Analyst
5 2 (5.88%) Service Transition Manager
5 2 (5.88%) ServiceNow Consultant
5 2 (5.88%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (14.71%) Oracle Fusion
1 5 (14.71%) SOAP
1 5 (14.71%) Web Services
2 4 (11.76%) AngularJS
2 4 (11.76%) HTML
2 4 (11.76%) REST
3 3 (8.82%) Twitter Bootstrap
3 3 (8.82%) XML
4 1 (2.94%) CSS
4 1 (2.94%) HTML5
4 1 (2.94%) jQuery
4 1 (2.94%) JSON
4 1 (2.94%) Middleware
4 1 (2.94%) Natural Language Processing
4 1 (2.94%) Node.js
4 1 (2.94%) React
4 1 (2.94%) RESTful
4 1 (2.94%) SignalR
4 1 (2.94%) WebSockets
Miscellaneous
1 6 (17.65%) Management Information System
2 4 (11.76%) Self-Motivation
3 3 (8.82%) FMCG
4 1 (2.94%) CMDB
4 1 (2.94%) Data Centre
4 1 (2.94%) EPoS
4 1 (2.94%) Mobile App
4 1 (2.94%) Private Cloud
Operating Systems
1 7 (20.59%) Windows
2 2 (5.88%) Linux
2 2 (5.88%) Windows 10
3 1 (2.94%) CentOS
3 1 (2.94%) Mac OS X
3 1 (2.94%) MVS
3 1 (2.94%) Red Hat Enterprise Linux
3 1 (2.94%) Unix
3 1 (2.94%) Windows Server
Processes & Methodologies
1 19 (55.88%) ITIL
2 11 (32.35%) ITSM
3 7 (20.59%) Agile Software Development
4 6 (17.65%) DevOps
4 6 (17.65%) Service Management
5 5 (14.71%) Dashboard Development
5 5 (14.71%) Identity Access Management
5 5 (14.71%) Privileged Access Management
6 4 (11.76%) Computer Science
6 4 (11.76%) Incident Management
6 4 (11.76%) Migration
7 3 (8.82%) BCP
7 3 (8.82%) Continuous Improvement
7 3 (8.82%) ITIL V3
7 3 (8.82%) Stakeholder Management
7 3 (8.82%) Technical Leadership
8 2 (5.88%) Collaborative Working
8 2 (5.88%) E-Commerce
8 2 (5.88%) Problem Management
8 2 (5.88%) User Stories
Programming Languages
1 3 (8.82%) SQL
2 2 (5.88%) Bash Shell
2 2 (5.88%) C#
2 2 (5.88%) PowerShell
3 1 (2.94%) Java
3 1 (2.94%) JavaScript
3 1 (2.94%) Perl
3 1 (2.94%) Python
3 1 (2.94%) R
Qualifications
1 4 (11.76%) Degree
1 4 (11.76%) ITIL Certification
2 1 (2.94%) A+ Certification
2 1 (2.94%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 9 (26.47%) Active Directory
2 1 (2.94%) Terminal Services
2 1 (2.94%) VMware ESXi
2 1 (2.94%) XenApp
Systems Management
1 2 (5.88%) Opscode Chef
1 2 (5.88%) SCCM
2 1 (2.94%) Ansible
2 1 (2.94%) HP ALM
2 1 (2.94%) NetBackup
2 1 (2.94%) Puppet
2 1 (2.94%) Terraform
Vendors
1 7 (20.59%) Microsoft
2 5 (14.71%) Oracle
2 5 (14.71%) SAP
3 2 (5.88%) HP
4 1 (2.94%) Atlassian
4 1 (2.94%) Citrix
4 1 (2.94%) CyberArk
4 1 (2.94%) NetApp
4 1 (2.94%) SolarWinds
4 1 (2.94%) VMware