Period
to 25 April 2019

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 25 April 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
25 Apr 2019
Same period 2018 Same period 2017
Rank 156 145 126
Rank change year-on-year -11 -19 +27
Contract jobs citing ServiceNow 37 42 50
As % of all contract IT jobs advertised in the West Midlands 0.76% 0.87% 1.10%
As % of the Vendors category 1.71% 2.04% 2.52%
Number of daily rates quoted 19 22 32
West Midlands median daily rate £375 £400 £428
Median daily rate % change year-on-year -6.25% -6.43% +9.62%
10th Percentile £148 £278 £344
90th Percentile £660 £600 £775
England median daily rate £500 £500 £464
% change year-on-year - +7.82% -2.88%
Number of hourly rates quoted 0 1 2
West Midlands median hourly rate - £77.50 £15.00
Median hourly rate % change year-on-year - +416.67% -11.76%
England median hourly rate £17.46 £16.00 £16.50
% change year-on-year +9.09% -3.03% -13.16%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,170 2,061 1,984
As % of all contract IT jobs advertised in the West Midlands 44.45% 42.86% 43.52%
Number of daily rates quoted 1,240 1,240 1,143
West Midlands median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £250 £250 £213
90th Percentile £586 £575 £538
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 75 83 87
West Midlands median hourly rate £15.85 £15.50 £15.00
Median hourly rate % change year-on-year +2.26% +3.33% -3.23%
10th Percentile £10.88 £10.07 £10.46
90th Percentile £35.75 £44.95 £31.36
England median hourly rate £18.70 £17.50 £17.50
% change year-on-year +6.86% - -6.67%

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 25 April 2019.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 25 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 16 £250 -25.93% 8
Warwickshire - 9 £650 -
Coventry -9 8 £435 +45.00%
Solihull +3 3 £375 -6.25%
ServiceNow
England

For the 6 months to 25 April 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ServiceNow.

1 14 (37.84%) Microsoft Excel
2 13 (35.14%) Microsoft
3 10 (27.03%) Agile Software Development
4 9 (24.32%) ITIL
5 7 (18.92%) Microsoft Office
5 7 (18.92%) Microsoft PowerPoint
5 7 (18.92%) Microsoft Azure
6 6 (16.22%) Service Management
6 6 (16.22%) Change Management
6 6 (16.22%) SAP
6 6 (16.22%) SQL
6 6 (16.22%) Active Directory
6 6 (16.22%) SuccessFactors
6 6 (16.22%) Proactive Monitoring
7 5 (13.51%) Identity Access Management
7 5 (13.51%) Windows
7 5 (13.51%) Oracle
7 5 (13.51%) Project Management
7 5 (13.51%) Network Architecture
8 4 (10.81%) Risk Management
8 4 (10.81%) Migration
8 4 (10.81%) Stakeholder Management
8 4 (10.81%) Remedy
8 4 (10.81%) ITSM
8 4 (10.81%) Decision-Making
8 4 (10.81%) Problem-Solving
8 4 (10.81%) Office 365
9 3 (8.11%) Relational Database
9 3 (8.11%) SDLC
9 3 (8.11%) Technical Leadership

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) MS Exchange
1 3 (8.11%) SharePoint
2 2 (5.41%) Exchange Server 2010
2 2 (5.41%) Skype for Business
Applications
1 14 (37.84%) Microsoft Excel
2 7 (18.92%) Microsoft Office
2 7 (18.92%) Microsoft PowerPoint
3 1 (2.70%) Chatbot
3 1 (2.70%) Microsoft Project
3 1 (2.70%) MS Visio
Business Applications
1 2 (5.41%) SAP BPC
2 1 (2.70%) Primavera
2 1 (2.70%) Remedy ITSM
2 1 (2.70%) SAP HR
2 1 (2.70%) SAP S/4HANA
Cloud Services
1 7 (18.92%) Microsoft Azure
2 6 (16.22%) SuccessFactors
3 4 (10.81%) Office 365
4 2 (5.41%) Azure Active Directory
4 2 (5.41%) IBM Blueworks
5 1 (2.70%) Amazon AWS
5 1 (2.70%) Amazon CloudWatch
5 1 (2.70%) Apigee
5 1 (2.70%) IaaS
5 1 (2.70%) PaaS
Communications & Networking
1 2 (5.41%) VPN
2 1 (2.70%) Skype
2 1 (2.70%) SSL
Database & Business Intelligence
1 3 (8.11%) Relational Database
2 1 (2.70%) Data Mining
2 1 (2.70%) SAP BW
Development Applications
1 1 (2.70%) Jenkins
General
1 1 (2.70%) Finance
Job Titles
1 7 (18.92%) Analyst
2 5 (13.51%) 1st/2nd Line Support
2 5 (13.51%) 2nd Line Support
2 5 (13.51%) Architect
2 5 (13.51%) Project Manager
3 3 (8.11%) Applications Support
3 3 (8.11%) Support Analyst
4 2 (5.41%) Applications Support Analyst
4 2 (5.41%) Business Analyst
4 2 (5.41%) Consultant
4 2 (5.41%) ITIL Service Analyst
4 2 (5.41%) ITSM Project Manager
4 2 (5.41%) Platform Architect
4 2 (5.41%) Report Analyst
4 2 (5.41%) Senior Architect
4 2 (5.41%) ServiceNow Consultant
4 2 (5.41%) Solutions Architect
4 2 (5.41%) SQL Analyst
4 2 (5.41%) SQL Support Analyst
4 2 (5.41%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (8.11%) HTML
1 3 (8.11%) Web Services
2 2 (5.41%) CSS
2 2 (5.41%) Oracle Fusion
3 1 (2.70%) .NET
3 1 (2.70%) .NET Framework
3 1 (2.70%) AngularJS
3 1 (2.70%) HTML5
3 1 (2.70%) jQuery
3 1 (2.70%) JSON
3 1 (2.70%) Natural Language Processing
3 1 (2.70%) Node.js
3 1 (2.70%) React
3 1 (2.70%) RESTful
3 1 (2.70%) SignalR
3 1 (2.70%) SOAP
3 1 (2.70%) WebSockets
3 1 (2.70%) XML
Miscellaneous
1 3 (8.11%) Management Information System
2 2 (5.41%) Data Centre
2 2 (5.41%) Self-Motivation
3 1 (2.70%) Analytical Skills
3 1 (2.70%) CMDB
3 1 (2.70%) Data Structures
3 1 (2.70%) Mobile App
3 1 (2.70%) PMI
3 1 (2.70%) User Experience
3 1 (2.70%) Virtual Team
Operating Systems
1 5 (13.51%) Windows
2 2 (5.41%) Windows 10
2 2 (5.41%) Windows Server
3 1 (2.70%) CentOS
3 1 (2.70%) Linux
3 1 (2.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (27.03%) Agile Software Development
2 9 (24.32%) ITIL
3 6 (16.22%) Change Management
3 6 (16.22%) Proactive Monitoring
3 6 (16.22%) Service Management
4 5 (13.51%) Identity Access Management
4 5 (13.51%) Network Architecture
4 5 (13.51%) Project Management
5 4 (10.81%) Decision-Making
5 4 (10.81%) ITSM
5 4 (10.81%) Migration
5 4 (10.81%) Problem-Solving
5 4 (10.81%) Risk Management
5 4 (10.81%) Stakeholder Management
6 3 (8.11%) Asset Management
6 3 (8.11%) PRINCE2
6 3 (8.11%) SDLC
6 3 (8.11%) Technical Leadership
7 2 (5.41%) Service Delivery
7 2 (5.41%) TOGAF
Programming Languages
1 6 (16.22%) SQL
2 3 (8.11%) C#
2 3 (8.11%) JavaScript
2 3 (8.11%) PowerShell
3 2 (5.41%) Bash Shell
4 1 (2.70%) Java
4 1 (2.70%) Perl
4 1 (2.70%) Python
4 1 (2.70%) R
Qualifications
1 3 (8.11%) ITIL Certification
1 3 (8.11%) PRINCE2 Practitioner
2 2 (5.41%) Degree
3 1 (2.70%) APMP
3 1 (2.70%) PMI Certification
Quality Assurance & Compliance
1 2 (5.41%) SLA
2 1 (2.70%) Sarbanes-Oxley
System Software
1 6 (16.22%) Active Directory
2 2 (5.41%) Terminal Services
2 2 (5.41%) VMware ESXi
2 2 (5.41%) XenApp
3 1 (2.70%) VMware Infrastructure
Systems Management
1 3 (8.11%) SCCM
2 2 (5.41%) NetBackup
3 1 (2.70%) Opscode Chef
3 1 (2.70%) Oracle Identity Manager
3 1 (2.70%) Puppet
Vendors
1 13 (35.14%) Microsoft
2 6 (16.22%) SAP
3 5 (13.51%) Oracle
4 4 (10.81%) Remedy
5 2 (5.41%) Citrix
5 2 (5.41%) HP
5 2 (5.41%) NetApp
5 2 (5.41%) VMware
6 1 (2.70%) Peregrine
6 1 (2.70%) SolarWinds