Period
to 20 November 2017

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 136 176 160
Rank change year-on-year +40 -16 -3
Contract jobs citing ServiceNow 51 35 16
As % of all contract IT jobs advertised in the West Midlands 1.06% 0.57% 0.32%
As % of the Vendors category 2.39% 1.22% 0.73%
Number of daily rates quoted 32 14 7
West Midlands median daily rate £450 £425 £283
Median daily rate % change year-on-year +5.88% +50.44% -5.83%
10th Percentile £213 £296 £196
90th Percentile £631 £505 £493
England median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +30.14%
Number of hourly rates quoted 0 4 0
West Midlands median hourly rate - £15.00 -
England median hourly rate £15.75 £36.75 £19.50
% change year-on-year -57.14% +88.46% +44.44%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2136 2876 2181
As % of all contract IT jobs advertised in the West Midlands 44.48% 46.96% 43.95%
Number of daily rates quoted 1270 1560 1093
West Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £207 £250 £215
90th Percentile £569 £550 £540
England median daily rate £445 £425 £400
% change year-on-year +4.71% +6.25% -
Number of hourly rates quoted 93 92 139
West Midlands median hourly rate £15.50 £14.50 £15.85
Median hourly rate % change year-on-year +6.90% -8.52% -
10th Percentile £10.80 £10.29 £10.75
90th Percentile £47.05 £24.98 £33.31
England median hourly rate £17.25 £17.00 £17.50
% change year-on-year +1.47% -2.86% +6.06%

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 20 November 2017.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +13 18 £225 -47.06% 4
Coventry +23 9 £475 +5.56%
Solihull +4 4 - -
Warwickshire -2 4 £400 +14.29%
Herefordshire - 1 £725 -
ServiceNow
England

For the 6 months to 20 November 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for ServiceNow.

1 26 (50.98%) Service Management
2 17 (33.33%) ITIL
3 14 (27.45%) Project Management
4 11 (21.57%) Stakeholder Management
5 9 (17.65%) ITSM
6 6 (11.76%) REST
6 6 (11.76%) Active Directory
6 6 (11.76%) SOAP
6 6 (11.76%) Web Services
6 6 (11.76%) HTML
7 5 (9.80%) Workflow
7 5 (9.80%) Migration
7 5 (9.80%) CMDB
8 4 (7.84%) Asset Management
8 4 (7.84%) Unified Communications
8 4 (7.84%) Analytical Skills
8 4 (7.84%) Change Control
8 4 (7.84%) Office 365
8 4 (7.84%) ITIL V3
8 4 (7.84%) Service Design
8 4 (7.84%) Network Virtualisation
8 4 (7.84%) Wi-Fi
8 4 (7.84%) Telecoms
8 4 (7.84%) Change Management
8 4 (7.84%) XML
8 4 (7.84%) SAP
8 4 (7.84%) Windows
8 4 (7.84%) LDAP
8 4 (7.84%) LAN
8 4 (7.84%) WAN

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.92%) MS Exchange
Applications
1 1 (1.96%) Microsoft Office
1 1 (1.96%) Microsoft PowerPoint
Cloud Services
1 4 (7.84%) Office 365
2 2 (3.92%) SaaS
3 1 (1.96%) Microsoft Azure
Communications & Networking
1 4 (7.84%) LAN
1 4 (7.84%) LDAP
1 4 (7.84%) Unified Communications
1 4 (7.84%) WAN
1 4 (7.84%) Wi-Fi
2 2 (3.92%) Firewall
2 2 (3.92%) Intrusion Detection
2 2 (3.92%) Network Security
2 2 (3.92%) SMS
3 1 (1.96%) WebEx
Database & Business Intelligence
1 1 (1.96%) MS Access
1 1 (1.96%) Relational Database
Development Applications
1 2 (3.92%) JIRA
1 2 (3.92%) Visual Studio
General
1 4 (7.84%) Telecoms
2 2 (3.92%) Banking
Job Titles
1 15 (29.41%) Analyst
2 13 (25.49%) Service Manager
3 10 (19.61%) Project Manager
4 8 (15.69%) Developer
5 7 (13.73%) ServiceNow Developer
6 6 (11.76%) ITIL Manager
6 6 (11.76%) ITIL Service Manager
7 5 (9.80%) Consultant
8 4 (7.84%) Business Analyst
8 4 (7.84%) ITIL Service Design Manager
8 4 (7.84%) Service Analyst
8 4 (7.84%) Service Design Manager
8 4 (7.84%) Service Desk Analyst
8 4 (7.84%) ServiceNow Consultant
9 3 (5.88%) Administrator
9 3 (5.88%) ITIL Business Analyst
9 3 (5.88%) Service Desk Administrator
9 3 (5.88%) Technical Manager
9 3 (5.88%) Technical Project Manager
9 3 (5.88%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 6 (11.76%) HTML
1 6 (11.76%) REST
1 6 (11.76%) SOAP
1 6 (11.76%) Web Services
2 4 (7.84%) XML
3 3 (5.88%) CSS
4 2 (3.92%) AngularJS
Miscellaneous
1 5 (9.80%) CMDB
2 4 (7.84%) Analytical Skills
3 2 (3.92%) Data Structures
4 1 (1.96%) e-Learning
4 1 (1.96%) Greenfield Project
4 1 (1.96%) Wiki
Operating Systems
1 4 (7.84%) Windows
2 2 (3.92%) Linux
2 2 (3.92%) Unix
2 2 (3.92%) Windows 10
3 1 (1.96%) Windows 7
Processes & Methodologies
1 26 (50.98%) Service Management
2 17 (33.33%) ITIL
3 14 (27.45%) Project Management
4 11 (21.57%) Stakeholder Management
5 9 (17.65%) ITSM
6 5 (9.80%) Migration
6 5 (9.80%) Workflow
7 4 (7.84%) Asset Management
7 4 (7.84%) Change Control
7 4 (7.84%) Change Management
7 4 (7.84%) ITIL V3
7 4 (7.84%) Network Virtualisation
7 4 (7.84%) Service Design
8 3 (5.88%) Data Transformation
8 3 (5.88%) Service Delivery
9 2 (3.92%) Dashboard Development
9 2 (3.92%) Data Modelling
9 2 (3.92%) SDLC
9 2 (3.92%) Six Sigma
9 2 (3.92%) Transition Management
Programming Languages
1 3 (5.88%) JavaScript
2 2 (3.92%) Java
3 1 (1.96%) C#
3 1 (1.96%) SQL
Qualifications
1 2 (3.92%) ITIL Certification
2 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 3 (5.88%) SLA
2 1 (1.96%) ISO/IEC 20000
System Software
1 6 (11.76%) Active Directory
Systems Management
1 2 (3.92%) Norton AntiVirus
1 2 (3.92%) Symantec Endpoint Protection
2 1 (1.96%) Tivoli Storage Manager
Vendors
1 4 (7.84%) SAP
2 3 (5.88%) Microsoft
3 2 (3.92%) Citrix
3 2 (3.92%) F5
3 2 (3.92%) Fortinet
3 2 (3.92%) JD Edwards
3 2 (3.92%) Oracle
3 2 (3.92%) Proofpoint
3 2 (3.92%) Snow
3 2 (3.92%) SolarWinds
3 2 (3.92%) Splunk
3 2 (3.92%) Symantec
4 1 (1.96%) Capita