Period
to 15 October 2018

The table below provides summary statistics for contract job vacancies advertised in the West Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > West Midlands
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 158 145 186
Rank change year-on-year -13 +41 -24
Contract jobs citing ServiceNow 39 45 32
As % of all contract IT jobs advertised in the West Midlands 0.77% 0.98% 0.52%
As % of the Vendors category 1.65% 2.19% 1.11%
Number of daily rates quoted 26 31 11
West Midlands median daily rate £444 £475 £425
Median daily rate % change year-on-year -6.58% +11.76% +44.07%
10th Percentile £131 £213 £113
90th Percentile £581 £638 £575
England median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 2 0 2
West Midlands median hourly rate £16.00 - £14.50
England median hourly rate £17.50 £15.50 £21.00
% change year-on-year +12.90% -26.19% +5.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the West Midlands.

All Vendors
West Midlands
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,368 2,055 2,891
As % of all contract IT jobs advertised in the West Midlands 46.87% 44.94% 46.77%
Number of daily rates quoted 1,336 1,213 1,562
West Midlands median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £228 £207 £238
90th Percentile £575 £575 £538
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 142 97 91
West Midlands median hourly rate £15.85 £16.00 £14.50
Median hourly rate % change year-on-year -0.94% +10.34% -6.45%
10th Percentile £10.83 £11.00 £10.00
90th Percentile £28.13 £50.00 £25.00
England median hourly rate £17.50 £17.50 £17.00
% change year-on-year - +2.94% -2.86%

ServiceNow
Job Vacancy Trend in the West Midlands

Job postings citing ServiceNow as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in the West Midlands.

Contractor daily rate trend for ServiceNow in the West Midlands

ServiceNow
Contractor Daily Rate Histogram in the West Midlands

The daily rate distribution of IT jobs citing ServiceNow in the West Midlands over the 6 months to 15 October 2018.

Contractor daily rate histogram for ServiceNow in the West Midlands

ServiceNow
Contractor Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in the West Midlands.

Contractor hourly rate trend for ServiceNow in the West Midlands

ServiceNow
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the West Midlands region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 18 £425 +88.89% 3
Coventry -10 9 £146 -69.26% 1
Warwickshire +6 4 £538 +26.47% 2
Solihull -4 2 - - 2
Dudley - 2 £130 -
Shropshire - 1 - - 1
Staffordshire - 1 £400 -
ServiceNow
England

For the 6 months to 15 October 2018, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region with a requirement for ServiceNow.

1 25 (64.10%) ITIL
2 16 (41.03%) ITSM
3 12 (30.77%) Agile Software Development
4 8 (20.51%) Service Management
4 8 (20.51%) Active Directory
4 8 (20.51%) Dashboard Development
5 7 (17.95%) Windows
5 7 (17.95%) Microsoft Office
5 7 (17.95%) Stakeholder Management
6 6 (15.38%) Microsoft
6 6 (15.38%) Retail
6 6 (15.38%) User Stories
7 5 (12.82%) DevOps
7 5 (12.82%) ITIL V3
7 5 (12.82%) Incident Management
7 5 (12.82%) FMCG
7 5 (12.82%) Management Information System
7 5 (12.82%) Microsoft Excel
8 4 (10.26%) B2C
8 4 (10.26%) ITIL Certification
8 4 (10.26%) SAP
8 4 (10.26%) SOAP
8 4 (10.26%) Web Services
8 4 (10.26%) Service Delivery
8 4 (10.26%) Migration
8 4 (10.26%) Oracle
8 4 (10.26%) Microsoft Azure
8 4 (10.26%) Oracle Fusion
8 4 (10.26%) REST
8 4 (10.26%) SuccessFactors

ServiceNow
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) MS Exchange
Applications
1 7 (17.95%) Microsoft Office
2 5 (12.82%) Microsoft Excel
3 1 (2.56%) Microsoft PowerPoint
3 1 (2.56%) MS Visio
Business Applications
1 3 (7.69%) SAP BPC
Cloud Services
1 4 (10.26%) Azure Active Directory
1 4 (10.26%) Microsoft Azure
1 4 (10.26%) SuccessFactors
Communications & Networking
1 2 (5.13%) Firewall
2 1 (2.56%) LAN
2 1 (2.56%) SAN
2 1 (2.56%) WAN
2 1 (2.56%) Wi-Fi
2 1 (2.56%) WLAN
Database & Business Intelligence
1 2 (5.13%) MySQL
Development Applications
1 1 (2.56%) Atlassian Bamboo
1 1 (2.56%) Bitbucket
1 1 (2.56%) Jenkins
1 1 (2.56%) JIRA
1 1 (2.56%) Vagrant
General
1 6 (15.38%) Retail
2 3 (7.69%) Advertising
2 3 (7.69%) Finance
3 1 (2.56%) Marketing
Job Titles
1 14 (35.90%) Analyst
2 7 (17.95%) Support Analyst
3 6 (15.38%) Architect
4 5 (12.82%) Developer
4 5 (12.82%) ServiceNow Developer
5 4 (10.26%) Business Analyst
5 4 (10.26%) ITSM Analyst
5 4 (10.26%) Solutions Architect
6 3 (7.69%) 1st Line Support
6 3 (7.69%) 1st Line Support Analyst
6 3 (7.69%) Agile Business Analyst
6 3 (7.69%) Agile Delivery Manager
6 3 (7.69%) Consultant
6 3 (7.69%) Delivery Manager
6 3 (7.69%) ITSM Project Manager
6 3 (7.69%) Project Manager
6 3 (7.69%) Service Analyst
6 3 (7.69%) Service Manager
6 3 (7.69%) Service Transition Manager
6 3 (7.69%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (10.26%) Oracle Fusion
1 4 (10.26%) REST
1 4 (10.26%) SOAP
1 4 (10.26%) Web Services
2 3 (7.69%) AngularJS
2 3 (7.69%) HTML
2 3 (7.69%) Twitter Bootstrap
3 2 (5.13%) .NET
3 2 (5.13%) XML
4 1 (2.56%) CSS
4 1 (2.56%) Middleware
Miscellaneous
1 5 (12.82%) FMCG
1 5 (12.82%) Management Information System
2 4 (10.26%) Self-Motivation
3 3 (7.69%) Computer Science
4 2 (5.13%) Analytical Skills
4 2 (5.13%) User Experience
5 1 (2.56%) CMDB
5 1 (2.56%) EPoS
5 1 (2.56%) Private Cloud
5 1 (2.56%) Virtual Team
Operating Systems
1 7 (17.95%) Windows
2 2 (5.13%) Linux
3 1 (2.56%) Mac OS X
3 1 (2.56%) MVS
3 1 (2.56%) Red Hat Enterprise Linux
3 1 (2.56%) Unix
3 1 (2.56%) Windows 10
3 1 (2.56%) Windows Server
3 1 (2.56%) Windows Server 2003
3 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 25 (64.10%) ITIL
2 16 (41.03%) ITSM
3 12 (30.77%) Agile Software Development
4 8 (20.51%) Dashboard Development
4 8 (20.51%) Service Management
5 7 (17.95%) Stakeholder Management
6 6 (15.38%) User Stories
7 5 (12.82%) DevOps
7 5 (12.82%) Incident Management
7 5 (12.82%) ITIL V3
8 4 (10.26%) B2C
8 4 (10.26%) Identity Access Management
8 4 (10.26%) Migration
8 4 (10.26%) Privileged Access Management
8 4 (10.26%) Service Delivery
9 3 (7.69%) BCP
9 3 (7.69%) Continuous Improvement
9 3 (7.69%) E-Commerce
9 3 (7.69%) Logistics
9 3 (7.69%) Problem Management
Programming Languages
1 1 (2.56%) Bash Shell
1 1 (2.56%) Java
1 1 (2.56%) PowerShell
Qualifications
1 4 (10.26%) ITIL Certification
2 3 (7.69%) Degree
3 1 (2.56%) A+ Certification
3 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 3 (7.69%) SLA
System Software
1 8 (20.51%) Active Directory
2 1 (2.56%) VMware Infrastructure
2 1 (2.56%) vSphere
2 1 (2.56%) XenApp
Systems Management
1 1 (2.56%) Ansible
1 1 (2.56%) HP ALM
1 1 (2.56%) Opscode Chef
1 1 (2.56%) Terraform
Vendors
1 6 (15.38%) Microsoft
2 4 (10.26%) Oracle
2 4 (10.26%) SAP
3 1 (2.56%) Atlassian
3 1 (2.56%) Cisco
3 1 (2.56%) Citrix
3 1 (2.56%) CyberArk
3 1 (2.56%) HP
3 1 (2.56%) NetApp
3 1 (2.56%) Red Hat
3 1 (2.56%) VMware