The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the West Midlands. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 24 June 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England / West Midlands
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 113 136 120
Rank change year-on-year +23 -16  
Contract jobs citing IVR 3 6 1
As % of all contract IT jobs advertised in the West Midlands 0.15% 0.20% 0.042%
As % of the Miscellaneous category 0.52% 0.79% 0.16%
Number of daily rates quoted 1 0 1
Median daily rate £400 - £475
UK excluding London median daily rate £375 £366 £400
% change year-on-year +2.59% -8.62%  
Number of hourly rates quoted 0 3 0
Median hourly rate - £21.50 -
UK excluding London median hourly rate £106.25 £21.50 £22.22
% change year-on-year +394.18% -3.24%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for generic IT skills.

Generic IT Skills
West Midlands
Contract job vacancies with a requirement for generic IT skills 577 764 634
As % of all contract IT job vacancies advertised in the West Midlands 28.75% 25.31% 26.51%
Number of daily rates quoted 331 462 382
Median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14%  
90% offered a daily rate of more than £145 £210 £200
10% offered a daily rate of more than £500 £502 £483
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 37 31 45
Median hourly rate £14.61 £15.10 £19.50
Median hourly rate % change year-on-year -3.26% -22.55%  
90% offered a hourly rate of more than £10.17 £11.50 £10.85
10% offered a hourly rate of more than £39.50 £21.85 £35.75
UK excluding London median hourly rate £25.00 £22.50 £18.69
% change year-on-year +11.11% +20.38%  

IVR
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the West Midlands

IVR
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the West Midlands.

Contractor daily rate trend for IVR in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham - 3 £400 -
IVR
England

For the 6 months to 24 June 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for IVR.

1 3 (100.00%) CTI
1 3 (100.00%) Unified Communications
2 2 (66.67%) Skype
2 2 (66.67%) H.323
2 2 (66.67%) XMPP
2 2 (66.67%) Video Conferencing
2 2 (66.67%) Skype for Business
2 2 (66.67%) LDAP
2 2 (66.67%) PBX
2 2 (66.67%) VoIP
2 2 (66.67%) Cisco
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Avaya
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) Firewall
3 1 (33.33%) Finance
3 1 (33.33%) Legal
3 1 (33.33%) Information Security
3 1 (33.33%) Banking
3 1 (33.33%) Retail
3 1 (33.33%) WAN
3 1 (33.33%) LAN
3 1 (33.33%) Network Security
3 1 (33.33%) Pharmaceutical

IVR
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) Skype for Business
Communications & Networking
1 3 (100.00%) CTI
1 3 (100.00%) Unified Communications
2 2 (66.67%) H.323
2 2 (66.67%) LDAP
2 2 (66.67%) PBX
2 2 (66.67%) Skype
2 2 (66.67%) VoIP
3 1 (33.33%) Firewall
3 1 (33.33%) LAN
3 1 (33.33%) Network Security
3 1 (33.33%) WAN
General
1 1 (33.33%) Banking
1 1 (33.33%) Finance
1 1 (33.33%) Legal
1 1 (33.33%) Pharmaceutical
1 1 (33.33%) Retail
Job Titles
1 2 (66.67%) Communications Support Engineer
1 2 (66.67%) Support Engineer
1 2 (66.67%) Unified Communications Engineer
2 1 (33.33%) Architect
2 1 (33.33%) Lync Engineer
2 1 (33.33%) Technical Architect
2 1 (33.33%) Telephony Architect
Libraries, Frameworks & Software Standards
1 2 (66.67%) XMPP
Miscellaneous
1 2 (66.67%) Video Conferencing
Processes & Methodologies
1 1 (33.33%) Disaster Recovery
1 1 (33.33%) Information Security
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Avaya
1 2 (66.67%) Cisco
1 2 (66.67%) Microsoft