Period
to 17 November 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the West Midlands. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 17 November 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > West Midlands
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 181 201 172
Rank change year-on-year +20 -29 -10
Contract jobs citing IVR 7 10 6
As % of all contract IT jobs advertised in the West Midlands 0.15% 0.16% 0.12%
As % of the Miscellaneous category 0.52% 0.57% 0.44%
Number of daily rates quoted 6 2 4
West Midlands median daily rate £406 £345 £488
Median daily rate % change year-on-year +17.75% -29.23% +16.07%
10th Percentile £375 £233 £389
90th Percentile £476 £461 £500
England median daily rate £450 £473 £425
% change year-on-year -4.76% +11.18% +21.43%
Number of hourly rates quoted 0 3 0
West Midlands median hourly rate - £21.50 -
England median hourly rate £22.50 £21.50 £22.22
% change year-on-year +4.65% -3.24% -30.02%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the West Midlands with a requirement for generic IT skills.

All Generic IT Skills
West Midlands
Contract vacancies with a requirement for generic IT skills 1336 1740 1375
As % of all contract IT jobs advertised in the West Midlands 27.76% 27.91% 27.68%
Number of daily rates quoted 859 1058 815
West Midlands median daily rate £388 £395 £363
Median daily rate % change year-on-year -1.90% +8.97% +3.57%
10th Percentile £216 £213 £213
90th Percentile £523 £550 £518
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 77 82 106
West Midlands median hourly rate £18.00 £15.75 £17.05
Median hourly rate % change year-on-year +14.29% -7.62% -14.75%
10th Percentile £10.30 £10.78 £11.00
90th Percentile £34.50 £32.97 £43.75
England median hourly rate £20.50 £20.67 £19.03
% change year-on-year -0.82% +8.62% +5.72%

IVR
Job Vacancy Trend in the West Midlands

Job postings citing IVR as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for IVR in the West Midlands

IVR
Contractor Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the West Midlands.

Contractor daily rate trend for IVR in the West Midlands

IVR
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the West Midlands region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 6 £400 +86.05%
IVR
England

For the 6 months to 17 November 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for IVR.

1 5 (71.43%) Cisco
1 5 (71.43%) Microsoft
1 5 (71.43%) Active Directory
1 5 (71.43%) Avaya
1 5 (71.43%) CTI
1 5 (71.43%) H.323
1 5 (71.43%) LDAP
1 5 (71.43%) PBX
1 5 (71.43%) VoIP
1 5 (71.43%) Disaster Recovery
1 5 (71.43%) Legal
1 5 (71.43%) XMPP
1 5 (71.43%) Skype for Business
1 5 (71.43%) Unified Communications
1 5 (71.43%) Skype
1 5 (71.43%) Runbook
2 4 (57.14%) Video Conferencing
3 3 (42.86%) Information Security
3 3 (42.86%) Banking
4 1 (14.29%) Customer Requirements
4 1 (14.29%) Retail
4 1 (14.29%) Billing
4 1 (14.29%) SAP IS-U
4 1 (14.29%) SAP
4 1 (14.29%) Driving Licence
4 1 (14.29%) SAP CRM
4 1 (14.29%) SLA
4 1 (14.29%) CRM

IVR
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) Skype for Business
Business Applications
1 1 (14.29%) SAP CRM
1 1 (14.29%) SAP IS-U
Communications & Networking
1 5 (71.43%) CTI
1 5 (71.43%) H.323
1 5 (71.43%) LDAP
1 5 (71.43%) PBX
1 5 (71.43%) Skype
1 5 (71.43%) Unified Communications
1 5 (71.43%) VoIP
General
1 5 (71.43%) Legal
2 3 (42.86%) Banking
3 1 (14.29%) Billing
3 1 (14.29%) Retail
Job Titles
1 4 (57.14%) Unified Communications Engineer
2 3 (42.86%) Communications Support Engineer
2 3 (42.86%) Support Engineer
3 2 (28.57%) Lync Engineer
4 1 (14.29%) Architect
4 1 (14.29%) Field Engineer
4 1 (14.29%) SAP Architect
4 1 (14.29%) SAP Solutions Architect
4 1 (14.29%) Solutions Architect
4 1 (14.29%) Telephony Engineer
Libraries, Frameworks & Software Standards
1 5 (71.43%) XMPP
Miscellaneous
1 4 (57.14%) Video Conferencing
2 1 (14.29%) Driving Licence
Processes & Methodologies
1 5 (71.43%) Disaster Recovery
1 5 (71.43%) Runbook
2 3 (42.86%) Information Security
3 1 (14.29%) CRM
3 1 (14.29%) Customer Requirements
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
Vendors
1 5 (71.43%) Avaya
1 5 (71.43%) Cisco
1 5 (71.43%) Microsoft
2 1 (14.29%) SAP