Service Desk Support
England > West Midlands
The median Service Desk Support daily rate in the West Midlands is £195 according to job vacancies posted during the 6 months to 6 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 6 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 107 | 131 | 156 |
| Rank change year-on-year | +24 | +25 | -43 |
| Contract jobs requiring a Service Desk Support | 9 | 5 | 13 |
| As % of all contract jobs advertised in the West Midlands | 0.46% | 0.21% | 0.36% |
| As % of the Job Titles category | 0.51% | 0.22% | 0.38% |
| Number of daily rates quoted | 8 | 1 | 12 |
| 10th Percentile | - | - | £128 |
| 25th Percentile | £150 | £173 | £137 |
| Median daily rate (50th Percentile) | £195 | £175 | £150 |
| Median % change year-on-year | +11.43% | +16.67% | +25.00% |
| 75th Percentile | £200 | £178 | - |
| 90th Percentile | £213 | - | £177 |
| England median daily rate | £165 | £186 | £153 |
| % change year-on-year | -11.41% | +21.73% | +2.00% |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £17.62 | - |
| England median hourly rate | £20.00 | £20.42 | £20.00 |
| % change year-on-year | -2.06% | +2.10% | +60.00% |
All Contract IT Job Vacancies
West Midlands
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the West Midlands with a recognized job title | 1,769 | 2,236 | 3,440 |
| % of contract IT jobs with a recognized job title | 91.33% | 94.95% | 96.57% |
| Number of daily rates quoted | 1,197 | 1,534 | 2,509 |
| 10th Percentile | £259 | £250 | £225 |
| 25th Percentile | £363 | £388 | £363 |
| Median daily rate (50th Percentile) | £490 | £500 | £475 |
| Median % change year-on-year | -2.00% | +5.26% | +16.21% |
| 75th Percentile | £600 | £600 | £575 |
| 90th Percentile | £703 | £694 | £663 |
| England median daily rate | £525 | £550 | £525 |
| % change year-on-year | -4.55% | +4.76% | +7.69% |
| Number of hourly rates quoted | 135 | 66 | 80 |
| 10th Percentile | £12.04 | £12.50 | £12.38 |
| 25th Percentile | £15.00 | £15.02 | £14.46 |
| Median hourly rate | £22.00 | £19.50 | £17.14 |
| Median % change year-on-year | +12.82% | +13.77% | +7.13% |
| 75th Percentile | £41.13 | £26.82 | £19.90 |
| 90th Percentile | £55.75 | £55.63 | £22.25 |
| England median hourly rate | £36.50 | £44.32 | £22.50 |
| % change year-on-year | -17.64% | +96.98% | +2.27% |
Service Desk Support
Job Vacancy Trend in the West Midlands
Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the West Midlands.
Service Desk Support
Contractor Daily Rate Trend in the West Midlands
3-month moving average daily rate quoted in jobs citing Service Desk Support in the West Midlands.
Service Desk Support
Contractor Hourly Rate Trend in the West Midlands
3-month moving average hourly rates quoted in jobs citing Service Desk Support in the West Midlands.
Service Desk Support
Contract Job Locations in the West Midlands
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Support within the West Midlands region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Birmingham | +19 | 3 | £200 | - | |
| Warwickshire | - | 3 | £150 | - | |
| Shropshire | - | 2 | £213 | - | |
| Worcestershire | +8 | 1 | £200 | - | |
| Service Desk Support England |
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Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands
For the 6 months to 6 May 2024, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: