The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / South East
Rank 147 165 165
Rank change year-on-year +18 0  
Contract jobs citing ITSM 94 100 95
As % of all contract IT jobs advertised in the South East 1.22% 1.08% 0.97%
As % of the Processes & Methodologies category 1.49% 1.33% 1.22%
Number of daily rates quoted 39 53 64
Median daily rate £463 £419 £350
Median daily rate % change year-on-year +10.51% +19.57%  
90% offered a daily rate of more than £324 £291 £213
10% offered a daily rate of more than £628 £531 £550
UK excluding London median daily rate £393 £400 £350
% change year-on-year -1.87% +14.28%  
Number of hourly rates quoted 12 10 3
Median hourly rate £15.50 £37.25 £26.00
Median hourly rate % change year-on-year -58.38% +43.26%  
90% offered a hourly rate of more than £13.00 £17.04 £20.00
10% offered a hourly rate of more than £27.50 £50.50 £27.20
UK excluding London median hourly rate £15.50 £13.00 £15.82
% change year-on-year +19.23% -17.82%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South East
Contract job vacancies with a requirement for process and methodology skills 6306 7493 7783
As % of all contract IT job vacancies advertised in the South East 81.55% 81.26% 79.39%
Number of daily rates quoted 3647 4607 4279
Median daily rate £425 £400 £394
Median daily rate % change year-on-year +6.25% +1.52%  
90% offered a daily rate of more than £288 £275 £265
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 237 268 276
Median hourly rate £30.00 £40.00 £33.50
Median hourly rate % change year-on-year -25.00% +19.40%  
90% offered a hourly rate of more than £12.50 £13.75 £13.75
10% offered a hourly rate of more than £55.00 £61.00 £45.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

ITSM
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in the South East

ITSM
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in the South East.

Contractor daily rate trend for ITSM in the South East

ITSM
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing ITSM in the South East over the 3 months to 26 March 2017.

Contractor daily rate histogram for ITSM in the South East

ITSM
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM in the South East.

Contractor hourly rate trend for ITSM in the South East

ITSM
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing ITSM in the South East over the 3 months to 26 March 2017.

Contractor hourly rate histogram for ITSM in the South East

ITSM
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +14 37 £425 +34.92% 1
Berkshire +21 27 £525 +16.66% 3
Buckinghamshire -5 19 £500 +16.95% 1
West Sussex +5 5 £425 - 2
Surrey -3 3 £444 +15.25% 4
Middlesex - 1 - -
Thames Valley - 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ITSM.

1 119 (79.87%) ITIL
2 107 (71.81%) Service Management
3 56 (37.58%) Security Cleared
4 45 (30.20%) SC Cleared
5 39 (26.17%) HP
6 35 (23.49%) ITIL V3
7 33 (22.15%) Windows
8 32 (21.48%) SQL
9 29 (19.46%) CMDB
10 27 (18.12%) Telecoms
11 26 (17.45%) Wireless
11 26 (17.45%) Microsoft
12 25 (16.78%) Cisco Certification
12 25 (16.78%) Degree
13 24 (16.11%) Change Management
13 24 (16.11%) MS Office
14 23 (15.44%) WAN
14 23 (15.44%) Project Management
15 22 (14.77%) Active Directory
15 22 (14.77%) Cisco
16 21 (14.09%) LAN
16 21 (14.09%) Firewall
17 20 (13.42%) Service Delivery
17 20 (13.42%) Network Design
17 20 (13.42%) CCNP
17 20 (13.42%) F5
17 20 (13.42%) ServiceNow
18 19 (12.75%) MS Excel
19 18 (12.08%) BIG-IP
20 17 (11.41%) JNCIA

ITSM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.37%) Skype for Business
2 7 (4.70%) SharePoint
3 5 (3.36%) LiveCycle
4 4 (2.68%) CMS
4 4 (2.68%) Confluence
4 4 (2.68%) MS Exchange
5 3 (2.01%) BizTalk Server
5 3 (2.01%) Exchange Server 2010
5 3 (2.01%) Exchange Server 2013
5 3 (2.01%) IBM HTTP Server
5 3 (2.01%) IIS
5 3 (2.01%) SAS
5 3 (2.01%) WebSphere
6 2 (1.34%) Adobe Experience Manager
6 2 (1.34%) JBoss
Applications
1 24 (16.11%) MS Office
2 19 (12.75%) MS Excel
3 4 (2.68%) MS Visio
4 1 (0.67%) MS PowerPoint
Business Applications
1 16 (10.74%) Remedy ITSM
2 6 (4.03%) Oracle Receivables
2 6 (4.03%) Remedy AR System
3 3 (2.01%) Staffware
4 1 (0.67%) Dynamics CRM
4 1 (0.67%) SAP Oil and Gas
Cloud Services
1 11 (7.38%) Cloud Computing
2 6 (4.03%) IaaS
3 5 (3.36%) SaaS
4 1 (0.67%) Amazon AWS
4 1 (0.67%) Office 365
4 1 (0.67%) PaaS
Communications & Networking
1 26 (17.45%) Wireless
2 23 (15.44%) WAN
3 21 (14.09%) Firewall
3 21 (14.09%) LAN
4 18 (12.08%) BIG-IP
5 7 (4.70%) MPLS
6 6 (4.03%) VPN
7 5 (3.36%) DHCP
7 5 (3.36%) DNS
7 5 (3.36%) Reverse Proxy
7 5 (3.36%) Wireshark
8 4 (2.68%) LDAP
8 4 (2.68%) SAN
8 4 (2.68%) Skype
8 4 (2.68%) TCP/IP
8 4 (2.68%) WLAN
9 3 (2.01%) BGP
9 3 (2.01%) Cisco ASA
9 3 (2.01%) ICMP
9 3 (2.01%) Unified Communications
Database & Business Intelligence
1 6 (4.03%) SQL Server
2 5 (3.36%) DB2
2 5 (3.36%) Star Schema
3 3 (2.01%) MongoDB
3 3 (2.01%) PostgreSQL
3 3 (2.01%) SQL Server 2005
3 3 (2.01%) SQL Server 2008
3 3 (2.01%) SQL Server 2012
3 3 (2.01%) SQL Server 2016
4 2 (1.34%) Big Data
4 2 (1.34%) BusinessObjects
4 2 (1.34%) Data Warehouse
4 2 (1.34%) Hadoop
5 1 (0.67%) MySQL
Development Applications
1 10 (6.71%) JIRA
2 4 (2.68%) Git (software)
2 4 (2.68%) Jenkins
2 4 (2.68%) Rational DOORS
2 4 (2.68%) SonarQube
2 4 (2.68%) Sonatype Nexus
2 4 (2.68%) Team Foundation Server
3 1 (0.67%) Selenium
General
1 27 (18.12%) Telecoms
2 14 (9.40%) Finance
3 2 (1.34%) Banking
3 2 (1.34%) Manufacturing
3 2 (1.34%) Retail
4 1 (0.67%) Back Office
4 1 (0.67%) Billing
4 1 (0.67%) Electronics
4 1 (0.67%) Front Office
4 1 (0.67%) Marketing
Job Titles
1 43 (28.86%) Analyst
2 15 (10.07%) Service Analyst
3 14 (9.40%) Network Engineer
4 12 (8.05%) Administrator
4 12 (8.05%) Business Analyst
5 11 (7.38%) Architect
6 10 (6.71%) Consultant
6 10 (6.71%) Service Desk Analyst
7 9 (6.04%) Developer
8 8 (5.37%) Process Analyst
9 7 (4.70%) Project Manager
9 7 (4.70%) Service Manager
10 6 (4.03%) Cloud Specialist
10 6 (4.03%) IT Manager
10 6 (4.03%) IT Services Manager
10 6 (4.03%) Security Specialist
10 6 (4.03%) ServiceNow Developer
11 5 (3.36%) Change Manager
12 4 (2.68%) Remedy Consultant
12 4 (2.68%) Requirements Analyst
Libraries, Frameworks & Software Standards
1 14 (9.40%) Web Services
2 7 (4.70%) XML
3 6 (4.03%) HTML
4 5 (3.36%) CSS
5 2 (1.34%) Twitter Bootstrap
5 2 (1.34%) XSLT
6 1 (0.67%) AngularJS
6 1 (0.67%) REST
6 1 (0.67%) SOAP
Miscellaneous
1 29 (19.46%) CMDB
2 17 (11.41%) Analytical Skills
3 15 (10.07%) Computer Science
4 10 (6.71%) CESG
5 7 (4.70%) Management Information System
6 6 (4.03%) Public Cloud
7 4 (2.68%) Data Centre
7 4 (2.68%) Frameworx
8 2 (1.34%) IVR
8 2 (1.34%) Mainframe
8 2 (1.34%) Video Conferencing
8 2 (1.34%) Virtual Team
9 1 (0.67%) Blog
9 1 (0.67%) iPad
9 1 (0.67%) iPhone
9 1 (0.67%) Tandem
9 1 (0.67%) User Experience
Operating Systems
1 33 (22.15%) Windows
2 14 (9.40%) Unix
3 11 (7.38%) Linux
3 11 (7.38%) Windows Server 2008
4 8 (5.37%) Windows Server 2012
5 6 (4.03%) Android
5 6 (4.03%) Windows Server
6 5 (3.36%) Apple iOS
7 4 (2.68%) Red Hat Enterprise Linux
8 3 (2.01%) Windows 7
8 3 (2.01%) Windows Server 2003
8 3 (2.01%) zOS
9 2 (1.34%) Windows 10
10 1 (0.67%) Windows Embedded Compact
10 1 (0.67%) Windows NT
10 1 (0.67%) Windows XP
Processes & Methodologies
1 119 (79.87%) ITIL
2 107 (71.81%) Service Management
3 35 (23.49%) ITIL V3
4 24 (16.11%) Change Management
5 23 (15.44%) Project Management
6 20 (13.42%) Network Design
6 20 (13.42%) Service Delivery
7 15 (10.07%) Workflow
8 12 (8.05%) Configuration Management
9 11 (7.38%) Agile Software Development
10 10 (6.71%) Incident Management
10 10 (6.71%) IT Strategy
10 10 (6.71%) Six Sigma
10 10 (6.71%) Stakeholder Management
11 9 (6.04%) Knowledge Management
11 9 (6.04%) Operations Management
11 9 (6.04%) Virtual Environments
12 8 (5.37%) Network Monitoring
12 8 (5.37%) PRINCE2
12 8 (5.37%) Scrum
Programming Languages
1 32 (21.48%) SQL
2 5 (3.36%) Java
2 5 (3.36%) PowerShell
3 4 (2.68%) Bash Shell
3 4 (2.68%) JavaScript
4 2 (1.34%) C#
4 2 (1.34%) COBOL
4 2 (1.34%) VB
5 1 (0.67%) C
5 1 (0.67%) VBScript
Qualifications
1 56 (37.58%) Security Cleared
2 45 (30.20%) SC Cleared
3 25 (16.78%) Cisco Certification
3 25 (16.78%) Degree
4 20 (13.42%) CCNP
5 17 (11.41%) CCDP
5 17 (11.41%) CCIE
5 17 (11.41%) CCIP
5 17 (11.41%) CCSA
5 17 (11.41%) CCSE
5 17 (11.41%) JNCIA
5 17 (11.41%) JNCIE
6 15 (10.07%) HP ASE
6 15 (10.07%) HP MASE
7 10 (6.71%) ITIL Certification
8 8 (5.37%) DV Cleared
9 7 (4.70%) Microsoft Certification
10 6 (4.03%) MCP
11 5 (3.36%) CCSP
11 5 (3.36%) CISSP
Quality Assurance & Compliance
1 12 (8.05%) COBIT
2 11 (7.38%) SLA
3 7 (4.70%) ISO/IEC 20000
4 5 (3.36%) ISO/IEC 27001
5 4 (2.68%) ISO22301
5 4 (2.68%) PCI DSS
6 3 (2.01%) QA
7 2 (1.34%) EFQM
7 2 (1.34%) PMO
8 1 (0.67%) Data Quality
8 1 (0.67%) ISO 9000
8 1 (0.67%) ISO19770
System Software
1 22 (14.77%) Active Directory
2 8 (5.37%) VMware Infrastructure
3 7 (4.70%) Hyper-V
4 6 (4.03%) VMware Workstation
5 4 (2.68%) NFS
6 1 (0.67%) KVM
6 1 (0.67%) vSphere
Systems Management
1 17 (11.41%) FortiGate
2 10 (6.71%) OVSD
3 5 (3.36%) AirWatch
3 5 (3.36%) SCOM
4 4 (2.68%) Red Hat Satellite
5 3 (2.01%) SCCM
6 1 (0.67%) Ansible
6 1 (0.67%) BladeLogic
6 1 (0.67%) Opscode Chef
6 1 (0.67%) PowerCLI
6 1 (0.67%) Puppet
6 1 (0.67%) Tivoli
6 1 (0.67%) vMotion
6 1 (0.67%) vRealize
Vendors
1 39 (26.17%) HP
2 26 (17.45%) Microsoft
3 22 (14.77%) Cisco
4 20 (13.42%) F5
4 20 (13.42%) ServiceNow
5 17 (11.41%) CheckPoint
5 17 (11.41%) Fortinet
5 17 (11.41%) Juniper
5 17 (11.41%) Riverbed
6 16 (10.74%) BMC
6 16 (10.74%) Remedy
7 15 (10.07%) Aruba
8 12 (8.05%) VMware
9 9 (6.04%) Oracle
10 7 (4.70%) Citrix
11 6 (4.03%) CA
12 5 (3.36%) Adobe
12 5 (3.36%) Sonus
13 4 (2.68%) CA Agile Central
13 4 (2.68%) SAP
Crawley, West Sussex
Lorien Resourcing
Posted: 5 days ago