The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East / West Sussex
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 96 107 104
Rank change year-on-year +11 -3  
Permanent jobs citing ITSM 6 4 2
As % of all permanent IT jobs advertised in West Sussex 0.56% 0.34% 0.18%
As % of the Processes & Methodologies category 0.63% 0.38% 0.20%
Number of salaries quoted 3 3 2
Median salary £52,500 £67,500 £31,250
Median salary % change year-on-year -22.22% +116.00%  
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process and methodology skills.

Process & Methodology Skills
West Sussex
Permanent job vacancies with a requirement for process and methodology skills 946 1051 992
As % of all permanent IT job vacancies advertised in West Sussex 88.25% 89.45% 87.56%
Number of salaries quoted 870 949 854
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £32,000 £31,200 £29,000
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in West Sussex

The job posting trend of jobs advertised in West Sussex citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in West Sussex

ITSM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in West Sussex.

Salary trend for ITSM in West Sussex

ITSM
Salary Histogram in West Sussex

The salary distribution of IT jobs citing ITSM in West Sussex over the 3 months to 29 March 2017.

Salary histogram for ITSM in West Sussex

ITSM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the West Sussex region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +6 1 £60,000 +9.09%
Gatwick -13 1 £52,500 -22.22% 1
Burgess Hill - 1 - -
ITSM
South East

For the 6 months to 29 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for ITSM.

1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 9 (56.25%) Service Delivery
4 8 (50.00%) Asset Management
5 7 (43.75%) Stakeholder Management
5 7 (43.75%) SLA
5 7 (43.75%) Performance Management
5 7 (43.75%) ServiceNow
5 7 (43.75%) Line Management
6 5 (31.25%) C#
6 5 (31.25%) JavaScript
6 5 (31.25%) Analytical Skills
6 5 (31.25%) Ticket Management
6 5 (31.25%) Business Process Mapping
6 5 (31.25%) Customer Requirements
6 5 (31.25%) Unit Testing
7 3 (18.75%) Problem Management
8 2 (12.50%) ITIL V3
8 2 (12.50%) Mentoring
8 2 (12.50%) ITIL Certification
9 1 (6.25%) Microsoft
9 1 (6.25%) Process Management
9 1 (6.25%) PMP
9 1 (6.25%) PMI Certification
9 1 (6.25%) Project Management
9 1 (6.25%) MS Office
9 1 (6.25%) MCP
9 1 (6.25%) MS Excel
9 1 (6.25%) Change Management
9 1 (6.25%) SEO

ITSM
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Office
Job Titles
1 8 (50.00%) Service Manager
2 6 (37.50%) Delivery Manager
2 6 (37.50%) Services Delivery Manager
3 5 (31.25%) IT Manager
3 5 (31.25%) ITIL Manager
3 5 (31.25%) ITIL Service Manager
4 4 (25.00%) IT Services Manager
4 4 (25.00%) ITIL Service Delivery Manager
4 4 (25.00%) Service Management Manager
5 3 (18.75%) Developer
5 3 (18.75%) IT Services Delivery Manager
5 3 (18.75%) ServiceNow Developer
6 2 (12.50%) Consultant
6 2 (12.50%) ServiceNow Consultant
7 1 (6.25%) IT Infrastructure Manager
7 1 (6.25%) IT Infrastructure Project Manager
7 1 (6.25%) IT Security Project Manager
7 1 (6.25%) Network Infrastructure Project Manager
7 1 (6.25%) Network Security Manager
7 1 (6.25%) Security Project Manager
Miscellaneous
1 5 (31.25%) Analytical Skills
Processes & Methodologies
1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 9 (56.25%) Service Delivery
4 8 (50.00%) Asset Management
5 7 (43.75%) Line Management
5 7 (43.75%) Performance Management
5 7 (43.75%) Stakeholder Management
6 5 (31.25%) Business Process Mapping
6 5 (31.25%) Customer Requirements
6 5 (31.25%) Ticket Management
6 5 (31.25%) Unit Testing
7 3 (18.75%) Problem Management
8 2 (12.50%) ITIL V3
8 2 (12.50%) Mentoring
9 1 (6.25%) Change Management
9 1 (6.25%) Process Management
9 1 (6.25%) Resource Management
9 1 (6.25%) Root Cause Analysis
9 1 (6.25%) Software Asset Management
9 1 (6.25%) Software Licensing
Programming Languages
1 5 (31.25%) C#
1 5 (31.25%) JavaScript
Qualifications
1 2 (12.50%) ITIL Certification
2 1 (6.25%) MCP
2 1 (6.25%) PMI Certification
2 1 (6.25%) PMP
Quality Assurance & Compliance
1 7 (43.75%) SLA
2 1 (6.25%) Data Quality
2 1 (6.25%) PMO
Systems Management
1 1 (6.25%) SCCM
Vendors
1 7 (43.75%) ServiceNow
2 1 (6.25%) Microsoft
2 1 (6.25%) Snow
Gatwick, West Sussex
Gatwick Airport
Salary: 15% Bonus, excellent benefits
Posted: 12 days ago