Period
to 18 November 2017

The median contractor rate for a Service Desk Analyst was £115 per day in advertised job vacancies in West Sussex during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
South East > West Sussex
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 85 66 73
Rank change year-on-year -19 +7 -19
Contract jobs requiring a Service Desk Analyst 7 25 19
As % of all contract IT jobs advertised in West Sussex 0.67% 1.95% 1.56%
As % of the Job Titles category 0.70% 2.02% 1.62%
Number of daily rates quoted 6 17 17
West Sussex median daily rate £115 £228 £120
Median daily rate % change year-on-year -49.45% +89.58% +14.29%
South East median daily rate £140 £165 £130
% change year-on-year -15.15% +26.92% -7.14%
Number of hourly rates quoted 0 7 2
West Sussex median hourly rate - £10.59 £10.00
Median hourly rate % change year-on-year - +5.85% -31.03%
South East median hourly rate £14.00 £14.00 £14.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in West Sussex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
West Sussex
Contract vacancies in West Sussex with a recognized job title 1006 1238 1173
% of contract IT jobs with a recognized job title 96.27% 96.64% 96.07%
Number of daily rates quoted 595 715 765
West Sussex median daily rate £413 £400 £375
Median daily rate % change year-on-year +3.13% +6.67% +7.14%
10th Percentile £218 £261 £250
90th Percentile £569 £538 £538
South East median daily rate £415 £400 £388
% change year-on-year +3.75% +3.23% +7.64%
Number of hourly rates quoted 64 60 48
West Sussex median hourly rate £45.00 £34.00 £16.50
Median hourly rate % change year-on-year +32.35% +106.06% +3.13%
10th Percentile £13.00 £10.29 £11.10
90th Percentile £50.25 £50.00 £45.30
South East median hourly rate £18.00 £19.50 £18.00
% change year-on-year -7.69% +8.33% +12.50%

Service Desk Analyst
Job Vacancy Trend in West Sussex

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Desk Analyst in West Sussex

Service Desk Analyst
Contractor Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in West Sussex.

Contractor daily rate trend for Service Desk Analyst in West Sussex

Service Desk Analyst
Contractor Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in West Sussex.

Contractor hourly rate trend for Service Desk Analyst in West Sussex

Service Desk Analyst
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +1 6 £115 -49.45% 1
Haywards Heath - 1 - -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 22 Co-occurring IT Skills in West Sussex

For the 6 months to 18 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Sussex region featuring Service Desk Analyst in the job title.

1 7 (100.00%) Active Directory
2 6 (85.71%) Windows
3 5 (71.43%) MS Exchange
3 5 (71.43%) ITIL
3 5 (71.43%) Service Management
3 5 (71.43%) Incident Management
4 4 (57.14%) Windows Server
4 4 (57.14%) Exchange Server 2010
4 4 (57.14%) Office 365
4 4 (57.14%) Remote Desktop
4 4 (57.14%) IP Telephony
4 4 (57.14%) Citrix
4 4 (57.14%) DHCP
4 4 (57.14%) DNS
4 4 (57.14%) Microsoft
5 2 (28.57%) Microsoft Office
5 2 (28.57%) SEO
6 1 (14.29%) Windows 10
6 1 (14.29%) Exchange Server 2007
6 1 (14.29%) SCCM
6 1 (14.29%) Windows 7
6 1 (14.29%) Finance

Service Desk Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) MS Exchange
2 4 (57.14%) Exchange Server 2010
3 1 (14.29%) Exchange Server 2007
Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 4 (57.14%) Office 365
Communications & Networking
1 4 (57.14%) DHCP
1 4 (57.14%) DNS
1 4 (57.14%) IP Telephony
1 4 (57.14%) Remote Desktop
General
1 1 (14.29%) Finance
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows Server
3 1 (14.29%) Windows 10
3 1 (14.29%) Windows 7
Processes & Methodologies
1 5 (71.43%) Incident Management
1 5 (71.43%) ITIL
1 5 (71.43%) Service Management
2 2 (28.57%) SEO
System Software
1 7 (100.00%) Active Directory
Systems Management
1 1 (14.29%) SCCM
Vendors
1 4 (57.14%) Citrix
1 4 (57.14%) Microsoft