The median annual salary for a Service Desk Analyst was £32,000 in advertised job vacancies in West Sussex during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
South East / West Sussex
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 99 100 81
Rank change year-on-year +1 -19  
Permanent jobs requiring a Service Desk Analyst 5 17 30
As % of all permanent IT jobs advertised in West Sussex 0.47% 1.33% 2.51%
As % of the Job Titles category 0.48% 1.39% 2.54%
Number of salaries quoted 5 17 22
Median salary £32,000 £27,500 £23,250
Median salary % change year-on-year +16.36% +18.27%  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Sussex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Sussex
Permanent job vacancies with a job title containing a recognized job role 1041 1221 1179
As % of all permanent IT job vacancies advertised in West Sussex 97.75% 95.47% 98.74%
Number of salaries quoted 4893 6314 5274
Median salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% -  
90% offered a salary of more than £26,250 £22,750 £23,500
10% offered a salary of more than £60,000 £62,500 £61,250
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year +4.93% +1.25%  

Service Desk Analyst
Job Vacancy Trend in West Sussex

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Desk Analyst in West Sussex

Service Desk Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in West Sussex.

Salary trend for Service Desk Analyst in West Sussex

Service Desk Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the West Sussex region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burgess Hill +23 3 £32,000 +28.00% 2
Crawley +9 2 £22,500 -19.64%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in West Sussex

For the 6 months to 29 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring Service Desk Analyst in the job title.

1 12 (75.00%) Active Directory
2 11 (68.75%) Windows
3 6 (37.50%) MS Exchange
3 6 (37.50%) Microsoft
4 5 (31.25%) Microsoft Office
5 4 (25.00%) ITIL
5 4 (25.00%) Dell
5 4 (25.00%) Windows 7
6 3 (18.75%) Windows Server
6 3 (18.75%) EqualLogic
6 3 (18.75%) Enterprise Storage
6 3 (18.75%) Skype for Business
6 3 (18.75%) Skype
6 3 (18.75%) Driving Licence
6 3 (18.75%) Citrix
6 3 (18.75%) Cisco
6 3 (18.75%) NetApp
6 3 (18.75%) Mitel
6 3 (18.75%) Retail
6 3 (18.75%) Firewall
6 3 (18.75%) VMware
6 3 (18.75%) BS25999
6 3 (18.75%) ISO/IEC 20000
6 3 (18.75%) VMware Infrastructure
6 3 (18.75%) ISO/IEC 27001
6 3 (18.75%) Hyper-V
7 2 (12.50%) Windows 10
8 1 (6.25%) ITIL Certification
8 1 (6.25%) SLA
8 1 (6.25%) Smartphone

Service Desk Analyst Skill Set
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (37.50%) MS Exchange
2 3 (18.75%) Skype for Business
Applications
1 5 (31.25%) Microsoft Office
Communications & Networking
1 3 (18.75%) Firewall
1 3 (18.75%) Skype
General
1 3 (18.75%) Retail
Miscellaneous
1 3 (18.75%) Driving Licence
1 3 (18.75%) Enterprise Storage
2 1 (6.25%) Smartphone
Operating Systems
1 11 (68.75%) Windows
2 4 (25.00%) Windows 7
3 3 (18.75%) Windows Server
4 2 (12.50%) Windows 10
Processes & Methodologies
1 4 (25.00%) ITIL
2 1 (6.25%) Service Delivery
Qualifications
1 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 3 (18.75%) BS25999
1 3 (18.75%) ISO/IEC 20000
1 3 (18.75%) ISO/IEC 27001
2 1 (6.25%) SLA
System Software
1 12 (75.00%) Active Directory
2 3 (18.75%) Hyper-V
2 3 (18.75%) VMware Infrastructure
Vendors
1 6 (37.50%) Microsoft
2 4 (25.00%) Dell
3 3 (18.75%) Cisco
3 3 (18.75%) Citrix
3 3 (18.75%) EqualLogic
3 3 (18.75%) Mitel
3 3 (18.75%) NetApp
3 3 (18.75%) VMware
Burgess Hill, West Sussex
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum + Benefits
Posted: 2 days ago
Burgess Hill
Recruitment Revolution Limited
Salary: £32,000 per annum Healthcare, Pension, Flexible Benefits
Posted: 17 days ago