The median contractor rate for a Service Desk Analyst was £126 per day in advertised job vacancies in the South East during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
England / South East
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 170 180 173
Rank change year-on-year +10 -7  
Contract jobs requiring a Service Desk Analyst 79 100 93
As % of all contract IT jobs advertised in the South East 1.01% 1.13% 0.98%
As % of the Job Titles category 1.07% 1.19% 1.03%
Number of daily rates quoted 28 37 21
Median daily rate £126 £150 £128
Median daily rate % change year-on-year -15.83% +17.64%  
90% offered a daily rate of more than £101 £115 £110
10% offered a daily rate of more than £172 £260 £150
UK excluding London median daily rate £115 £125 £125
% change year-on-year -8.00% -  
Number of hourly rates quoted 26 29 37
Median hourly rate £14.50 £13.50 £13.35
Median hourly rate % change year-on-year +7.40% +1.12%  
90% offered a hourly rate of more than £10.75 £11.00 £10.50
10% offered a hourly rate of more than £18.00 £15.70 £17.90
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South East
Contract job vacancies with a job title containing a recognized job role 7368 8379 8989
As % of all contract IT job vacancies advertised in the South East 94.56% 95.03% 95.08%
Number of daily rates quoted 4310 4996 5126
Median daily rate £408 £400 £375
Median daily rate % change year-on-year +1.87% +6.66%  
90% offered a daily rate of more than £250 £250 £230
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 317 381 430
Median hourly rate £17.50 £19.61 £16.14
Median hourly rate % change year-on-year -10.75% +21.49%  
90% offered a hourly rate of more than £11.93 £11.00 £11.75
10% offered a hourly rate of more than £46.00 £46.00 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Service Desk Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in the South East

Service Desk Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in the South East.

Contractor daily rate trend for Service Desk Analyst in the South East

Service Desk Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Desk Analyst in the South East over the 3 months to 26 June 2017.

Contractor daily rate histogram for Service Desk Analyst in the South East

Service Desk Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in the South East.

Contractor hourly rate trend for Service Desk Analyst in the South East

Service Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the South East region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +12 22 £131 -12.50% 2
Berkshire +35 19 £128 +2.00% 2
Surrey -2 15 £140 -6.66% 3
Buckinghamshire -22 10 £118 -45.97% 5
Oxfordshire -9 8 £145 +16.00% 1
Kent -9 3 £92 -47.72% 3
East Sussex -7 1 - -
Middlesex - 1 - -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 June 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Desk Analyst in the job title.

1 84 (54.19%) Windows
2 75 (48.39%) Active Directory
3 61 (39.35%) Microsoft
4 51 (32.90%) Microsoft Office
5 49 (31.61%) ITIL
6 46 (29.68%) Windows 7
7 27 (17.42%) Security Cleared
8 24 (15.48%) Service Management
9 22 (14.19%) Windows XP
9 22 (14.19%) SLA
9 22 (14.19%) SC Cleared
10 17 (10.97%) ITSM
10 17 (10.97%) Analytical Skills
11 11 (7.10%) Incident Management
11 11 (7.10%) Windows Vista
11 11 (7.10%) Remedy
12 10 (6.45%) Finance
12 10 (6.45%) Legal
12 10 (6.45%) MS Exchange
12 10 (6.45%) Microsoft PowerPoint
13 9 (5.81%) Microsoft Certification
14 8 (5.16%) Management Information System
14 8 (5.16%) Microsoft Excel
15 7 (4.52%) Cisco
15 7 (4.52%) WAN
15 7 (4.52%) VPN
15 7 (4.52%) Wireless
15 7 (4.52%) Remedy ITSM
15 7 (4.52%) Telecoms
16 6 (3.87%) Customer Requirements

Service Desk Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.45%) MS Exchange
2 2 (1.29%) Blackberry Enterprise Server
2 2 (1.29%) Exchange Server 2007
2 2 (1.29%) Exchange Server 2010
2 2 (1.29%) SharePoint
2 2 (1.29%) Skype for Business
Applications
1 51 (32.90%) Microsoft Office
2 10 (6.45%) Microsoft PowerPoint
3 8 (5.16%) Microsoft Excel
4 5 (3.23%) MS Visio
5 3 (1.94%) InfoPath
Business Applications
1 7 (4.52%) Remedy ITSM
2 1 (0.65%) assyst
2 1 (0.65%) Dynamics NAV
Cloud Services
1 5 (3.23%) Office 365
Communications & Networking
1 7 (4.52%) VPN
1 7 (4.52%) WAN
1 7 (4.52%) Wireless
2 6 (3.87%) LAN
3 5 (3.23%) TCP/IP
4 3 (1.94%) DHCP
4 3 (1.94%) DNS
4 3 (1.94%) Remote Desktop
5 2 (1.29%) Internet
5 2 (1.29%) Skype
6 1 (0.65%) Ethernet
6 1 (0.65%) Firewall
6 1 (0.65%) Intranet
6 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 1 (0.65%) SQL Server
General
1 10 (6.45%) Finance
1 10 (6.45%) Legal
2 7 (4.52%) Telecoms
3 4 (2.58%) Retail
4 2 (1.29%) French Language
4 2 (1.29%) Italian Language
4 2 (1.29%) Spanish Language
5 1 (0.65%) Automotive
5 1 (0.65%) Portuguese Language
Miscellaneous
1 17 (10.97%) Analytical Skills
2 8 (5.16%) Management Information System
3 6 (3.87%) Replication
4 4 (2.58%) Blackberry
5 2 (1.29%) AS400
5 2 (1.29%) Computer Science
5 2 (1.29%) Data Centre
5 2 (1.29%) Driving Licence
5 2 (1.29%) IVR
5 2 (1.29%) NHS
5 2 (1.29%) PDA
6 1 (0.65%) Data Protection Act
6 1 (0.65%) Handset
6 1 (0.65%) iPad
6 1 (0.65%) iSeries
6 1 (0.65%) Video Conferencing
Operating Systems
1 84 (54.19%) Windows
2 46 (29.68%) Windows 7
3 22 (14.19%) Windows XP
4 11 (7.10%) Windows Vista
5 5 (3.23%) Windows Server
6 3 (1.94%) Apple iOS
6 3 (1.94%) Windows 10
6 3 (1.94%) Windows 8
7 2 (1.29%) Linux
8 1 (0.65%) Android
8 1 (0.65%) Windows 2000
8 1 (0.65%) Windows NT
8 1 (0.65%) Windows Server 2008
Processes & Methodologies
1 49 (31.61%) ITIL
2 24 (15.48%) Service Management
3 17 (10.97%) ITSM
4 11 (7.10%) Incident Management
5 6 (3.87%) Customer Requirements
5 6 (3.87%) Problem Management
6 5 (3.23%) Time Management
7 4 (2.58%) Break/Fix
8 3 (1.94%) Data Analysis
8 3 (1.94%) Software Licensing
8 3 (1.94%) Stakeholder Management
9 2 (1.29%) Continuous Improvement
9 2 (1.29%) IT Audit
9 2 (1.29%) Patch Management
9 2 (1.29%) Process Improvement
9 2 (1.29%) Service Delivery
9 2 (1.29%) Software Deployment
9 2 (1.29%) Software License Management
9 2 (1.29%) Stakeholder Engagement
10 1 (0.65%) IT Strategy
Programming Languages
1 1 (0.65%) C
1 1 (0.65%) SQL
Qualifications
1 27 (17.42%) Security Cleared
2 22 (14.19%) SC Cleared
3 9 (5.81%) Microsoft Certification
4 6 (3.87%) MCP
5 5 (3.23%) MCSE
6 4 (2.58%) ITIL Certification
7 3 (1.94%) DV Cleared
8 2 (1.29%) A+ Certification
8 2 (1.29%) Degree
8 2 (1.29%) MCDST
8 2 (1.29%) MCITP
9 1 (0.65%) BPSS Clearance
9 1 (0.65%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (14.19%) SLA
2 2 (1.29%) PMO
3 1 (0.65%) Disclosure Scotland
3 1 (0.65%) PCI DSS
System Software
1 75 (48.39%) Active Directory
2 2 (1.29%) XenApp
Systems Management
1 4 (2.58%) SCCM
2 3 (1.94%) Systems Management Server (SMS)
3 1 (0.65%) AirWatch
Vendors
1 61 (39.35%) Microsoft
2 11 (7.10%) Remedy
3 7 (4.52%) Cisco
4 6 (3.87%) ServiceNow
5 5 (3.23%) Citrix
5 5 (3.23%) HP
6 1 (0.65%) Apple
6 1 (0.65%) Avaya
6 1 (0.65%) BMC
6 1 (0.65%) iManage
6 1 (0.65%) SAP
Milton Keynes, Buckinghamshire
TEKsystems
Rate: £140 - £155 per day
Posted: 3 days ago
Sutton, Surrey
Plan-Net
Rate: Competitive rate
Posted: 6 days ago