Service Desk Support Jobs in Yorkshire

Service Desk Support
England > Yorkshire

The median Service Desk Support salary in Yorkshire is £24,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 198 310 286
Rank change year-on-year +112 -24 -66
Permanent jobs requiring a Service Desk Support 21 8 7
As % of all permanent jobs advertised in Yorkshire 0.37% 0.096% 0.097%
As % of the Job Titles category 0.38% 0.11% 0.10%
Number of salaries quoted 18 8 7
10th Percentile £22,325 - £20,750
25th Percentile £23,750 £26,250 £23,000
Median annual salary (50th Percentile) £24,500 £31,250 £26,000
Median % change year-on-year -21.60% +20.19% +18.18%
75th Percentile £32,125 £52,500 £34,500
90th Percentile £32,500 - £41,250
England median annual salary £29,000 £30,000 £27,000
% change year-on-year -3.33% +11.11% +9.76%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,483 7,617 6,956
% of permanent jobs with a recognized job title 95.41% 91.28% 96.34%
Number of salaries quoted 4,218 3,597 4,732
10th Percentile £27,000 £31,250 £28,250
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £48,742 £54,600 £50,000
Median % change year-on-year -10.73% +9.20% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £83,750 £80,000
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Service Desk Support
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Support in Yorkshire

Service Desk Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Support in Yorkshire.

Salary trend for Service Desk Support in Yorkshire

Service Desk Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the Yorkshire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Yorkshire - 11 £24,500 - 2
West Yorkshire +92 10 £30,000 +9.09% 1
Service Desk Support
England

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 19 April 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Service Desk Support in the job title.

1 16 (76.19%) Windows
2 13 (61.90%) Microsoft
2 13 (61.90%) Active Directory
3 11 (52.38%) Microsoft Office
3 11 (52.38%) Social Skills
4 10 (47.62%) Customer Service
5 9 (42.86%) ServiceNow
6 8 (38.10%) Mimecast
6 8 (38.10%) Data Centre
6 8 (38.10%) Proactive Monitoring
6 8 (38.10%) Analytical Skills
6 8 (38.10%) Management Information System
6 8 (38.10%) Microsoft PowerPoint
6 8 (38.10%) Incident Management
6 8 (38.10%) Cisco
6 8 (38.10%) NetApp
6 8 (38.10%) HP
6 8 (38.10%) Dell
6 8 (38.10%) Microsoft Excel
6 8 (38.10%) SharePoint
7 7 (33.33%) Microsoft 365
8 5 (23.81%) Azure
8 5 (23.81%) Cybersecurity
8 5 (23.81%) Collaborative Working
9 3 (14.29%) Windows 10
10 2 (9.52%) Service Desk Management
10 2 (9.52%) Active Listening
10 2 (9.52%) Law
10 2 (9.52%) Legal
10 2 (9.52%) Microsoft Exchange

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (38.10%) SharePoint
2 2 (9.52%) Microsoft Exchange
Applications
1 11 (52.38%) Microsoft Office
2 8 (38.10%) Microsoft Excel
2 8 (38.10%) Microsoft PowerPoint
Cloud Services
1 8 (38.10%) Mimecast
2 7 (33.33%) Microsoft 365
3 5 (23.81%) Azure
4 1 (4.76%) Amazon CloudWatch
4 1 (4.76%) AWS
4 1 (4.76%) GitHub
Development Applications
1 1 (4.76%) JIRA
General
1 11 (52.38%) Social Skills
2 8 (38.10%) Analytical Skills
3 2 (9.52%) Law
3 2 (9.52%) Legal
4 1 (4.76%) Public Sector
Miscellaneous
1 8 (38.10%) Data Centre
1 8 (38.10%) Management Information System
Operating Systems
1 16 (76.19%) Windows
2 3 (14.29%) Windows 10
Processes & Methodologies
1 10 (47.62%) Customer Service
2 8 (38.10%) Incident Management
2 8 (38.10%) Proactive Monitoring
3 5 (23.81%) Collaborative Working
3 5 (23.81%) Cybersecurity
4 2 (9.52%) Active Listening
4 2 (9.52%) ITSM
4 2 (9.52%) Service Desk Management
5 1 (4.76%) Collaborative Culture
5 1 (4.76%) Conflict Resolution
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Critical Thinking
5 1 (4.76%) Decision-Making
5 1 (4.76%) ITIL
5 1 (4.76%) Mentoring
5 1 (4.76%) Problem-Solving
5 1 (4.76%) Time Management
Qualifications
1 1 (4.76%) SC Cleared
1 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 1 (4.76%) QA
1 1 (4.76%) SLA
System Software
1 13 (61.90%) Active Directory
Systems Management
1 1 (4.76%) Grafana
Vendors
1 13 (61.90%) Microsoft
2 9 (42.86%) ServiceNow
3 8 (38.10%) Cisco
3 8 (38.10%) Dell
3 8 (38.10%) HP
3 8 (38.10%) NetApp
4 2 (9.52%) Citrix
5 1 (4.76%) Dynatrace
5 1 (4.76%) Splunk