15 of 15 1st/2nd Line Support Engineer Jobs in the UK

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer … you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st / 2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365 More ❯

1st / 2nd Line Support Engineer, 3-Month Contract, Outside IR35, circa £200 / day, Guildford (onsite) We’re hiring a hands-on 1st / 2nd Line Support Engineer to support a 200-user corporate … environment and help deliver a new office tech setup. You’ll handle day-to-day Microsoft support, jump into build / rollout work, and contribute to projects including Cyber Essentials and Intune. This is a fast-moving, onsite role with some travel between sites (car preferable). What you’ll do Provide 1st / 2nd line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows 10 / 11, M365 / O365, Teams, printers / AV, laptops / desktops, mobile devices User onboarding / offboarding, imaging / builds, hardware swaps, peripheral setup New office setup: networks / More ❯

1st / 2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st / 2nd Line IT Support Engineer to join our internal IT team within a fast-paced … and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st / 2nd Line Technical Support Provide first and second-line support to internal users across multiple offices and remote locations. … person support. Manage and escalate tickets effectively within SLAs. Systems & Platform Support Administer and maintain core internal IT systems, including: Microsoft 365 (Exchange, SharePoint, Teams) Azure AD / Active Directory Endpoint management tools (Intune / Autopilot) Windows Server services (DNS, DHCP, Group Policy) Support internal networking infrastructure (switches, firewalls, Wi-Fi) at a basic More ❯

Job Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking … for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices … this. There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st / 2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support More ❯

1st / 2nd Line IT Support Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical … This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd … all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What More ❯

1st / 2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical … This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd … all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What More ❯

1st / 2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical … This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering excellent customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd … all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What More ❯

1st / 2nd Line IT Support Engineer–Leeds–£28,000 - Great Opportunity! An established and forward-thinking IT services provider based in Leeds is looking for a talented 1st / 2nd Line IT Support Engineer to join their … This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd … in a 1st or 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work What’s on Offer: Salary up to £28,000, depending More ❯

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking … for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details More ❯

IT Support Engineer (1st / 2nd line) Overview We are looking for an enthusiastic and reliable IT Support Engineer, based in Birmingham, to join a busy and supportive technology team on a 3-month contract . This position is ideal for someone with a strong … understanding in 1st line support and some exposure to 2nd line tasks, who is excited to learn, develop new skills, and contribute to a friendly, collaborative environment. You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user … strong communication skills, and a genuine passion for IT. Key Responsibilities Act as the first point of contact for IT incidents and service requests Provide remote and deskside support for laptops, desktops, and mobile devices Troubleshoot hardware, software, and network issues Log and manage tickets through the service desk system Support users with Windows OS and More ❯

IT Support Engineer (1st / 2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us … grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years’ experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small … or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware / software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready More ❯

Job Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000-£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking … for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly click apply for full job details More ❯

1st / 2nd Line IT Support Engineer - Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical … team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering excellent customer support click apply for full job details More ❯

Job Title: IT Support Engineer – 1st & 2nd Line Support Salary: £28,000 – £40,000 per year (plus bonus and benefits) Job Type: Monday – Friday, 8.30am – 5pm Location: Salford’s – Must be a driver as occasional travel to their other site Benefits: Competitive salary with yearly bonus , 22 days … to help you develop and progress. This role would suit someone who’s gained 1–2 years’ experience in IT support or a relevant IT qualification / educational background, or someone with experience who’s looking for a long term career opportunity. Key Responsibilities: Act as first-line support for hardware, software … improvements. Skill Set Required: Exposure to PowerShell or Python scripting languages. Good knowledge of Windows Server and desktop operating systems. Understanding of PC hardware, troubleshooting, and basic networking (TCP / IP, wireless). Familiarity with Active Directory and Microsoft Office applications. Strong analytical and problem-solving skills with the ability to explain technical concepts clearly. Organised, reliable, and self More ❯

Desktop Support Engineer – 1 st and 2 nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide … an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of … this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding More ❯