12 of 12 1st/2nd Line Support Engineer Jobs in the UK

Engineer (Infrastructure & Support) 1st / 2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses … help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group / HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support ...

Support Engineer (1st / 2nd Line) Location: Borehamwood Salary: £27-35k Contract: Full-time, Permanent The Role We're looking for a capable IT Support Engineer to join our team, offering 1st … documentation Support Windows and macOS, including installs and troubleshooting Use SCCM (or similar) for deployments and updates Diagnose network issues including TCP / IP and DNS Configure and support switches and wireless access points Assist with mobile devices (iOS and Android) Work with Azure ...

1st / 2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st / 2nd … senior engineers Clearly explaining issues and potential solutions to customers in a professional and approachable manner Escalating complex or unresolved cases to Level 2 / Level 3 support with well-documented findings Maintaining accurate case notes in the support ticketing system Assisting with testing ...

with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st / 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable … site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop / server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your ...

established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st / 2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support … security policies and escalating potential security incidents or risks Supporting ad hoc projects when required Requirements Experience in a 1st and / or 2nd line IT support role Strong customer service and communication skills Ability to troubleshoot and resolve common ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb / March start This role suits someone who enjoys the pace and variety … speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st / 2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration ...

experienced 1st / 2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery … routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we’re looking for Ideally 3+ years' experience in 1st / 2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic ...

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb / March start This role suits someone who enjoys the pace and variety ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...

Reed Technology is working with an established company based in Elgin , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. … basic networking (VLANs, switching, firewalls). Excellent communication and problem-solving skills. Full UK driving license. Benefits: Permanent contract. Salary up to £32.000 / year + benefits (DOE). On-site working model. ...

client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month … contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...