20 of 20 1st/2nd Line Support Jobs in the UK

1st / 2nd Line Support Team Leader Location: High Wycombe (Office-Based)£40,000 + Bonus + Full BenefitsWe are looking for an experienced 1st / 2nd Line Support Team Leader … leading organisation in the sports industry and take ownership of a small but growing support function. About the 1st / 2nd Line Support Team Leader Role As the 1st / 2nd Line ...

1st / 2nd Line Support Engineer Location: High Wycombe Salary: £28,000 - £30,000 + Full BenefitsThis is a great opportunity for you, a customer-focused 1st / 2nd Line Support Engineer … thriving organisation based in High Wycombe.This role is office-based Monday to Friday , working with a great team. The Role of 1st / 2nd Line Support Engineer You'll be the first point of contact for users, providing friendly and effective ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company ...

1st / 2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c£28,000 to £32,000 per year Plus excellent company benefits including a Competitive Employer Pension Scheme and BUPA The Opportunity: Our client are looking for a 1st … / 2nd Line Support Technician to join and become a valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPoS environment. ...

1st / 2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st / 2nd Line Support … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10 / 11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using ...

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) Fareham, Hampshire £27,000 - £32,000 per year We are seeking a 1st / 2nd Line Support Technician to deliver high … software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service and minimising downtime. Key Responsibilities: Provide 1st / 2nd line service desk support Install, upgrade, and troubleshoot Windows and hardware systems Log, manage, and resolve support ...

1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both … Assist with onboarding new staff, including setting up accounts and devices. Salary in the region £24-27K (DOE) + benefits 1st / 2nd Line Support - Apple macOS / Windows Oscar Associates (UK) Limited is acting as an Employment Agency ...

incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other hardware Support users across Microsoft 365, Windows 10 / 11, and Active Directory Troubleshoot basic networking, VPN, and Wi-Fi issues Escalate complex cases clearly to 3rd Line teams Field Engineering … ways of working Skills & Experience: 1–4 years in IT support (ideally MSP or multi-site) Experience with; Microsoft 365, Windows 10 / 11, Active Directory, Basic networking (TCP / IP, DNS, DHCP, VLANs), Hardware troubleshooting, Mobile device support (MDM, iOS, Android) A full ...

1st / 2nd Line Support Technician (Progression to Helpdesk Team Leader) Fareham, Hampshire £27,000 - £32,000 per year We are seeking a 1st / 2nd Line Support Technician to deliver high … quality IT support within a fast-paced software environment . You will support users with hardware and software issues via phone, email, remote access, and in-person interactions, ensuring excellent customer service an click apply for full job details ...

Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This … great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a click apply for full job details ...

1st / 2nd Line Support Analyst – Fixed Term Contract Our client is looking for an IT Support Analyst for a 12 month Fixed Term Contract to start ASAP. Hybrid working – 3 days on site Key skills & experience • Full ownership … business projects and tasks required by the business • Identify trends or periods of high demand whereby the business will require additional support / resource • Implement desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices • Good working knowledge of Windows ...

1st / 2nd Line Support - Apple macOS / Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both ...

have an exciting opportunity for aHelpdesk technicianto provide 1st / 2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading … support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal / external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional ...

Role: 1st / 2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues … 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. ...

Role: 1st / 2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues … 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. ...

have an exciting opportunity for aHelpdesk technicianto provide 1st / 2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...

calls, and emails from clients. Provide first-line diagnosis and resolution for common IT issues. Escalate unresolved issues to 2nd / 3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote … Microsoft 365. Manage permissions and group policies. Install, configure, and update applications. Diagnose and repair basic hardware faults (PCs, laptops, printers). Troubleshoot LAN / WAN issues, VPN connectivity, and Wi-Fi problems. Assist with firewall and router configurations under guidance. Monitor client systems via RMM dashboards. Apply patches ...

client based in Malmesbury has an urgent requirement for an IT Support Engineer to join on an initial 6 month contract with possible extensions thereafter and could lead to permanent employment if desired. This is a fantastic role and company name to get on your CV helping … progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...